--- title: ManageEngine ADSelfService Plus Reviews meta\_title: 'ManageEngine ADSelfService Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 33 reviews by the users' company size, role or industry to find out how ManageEngine ADSelfService Plus works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 33 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # ManageEngine ADSelfService Plus Reviews & Product Details Visit Website ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities. ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users. * * * Product Website ManageEngine ADSelfService Plus Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [ManageEngine ADSelfService Plus Community](https://www.g2.com/products/manageengine-adselfservice-plus/discuss) Languages Supported Arabic, Danish, German, English, Finnish, French, Hebrew, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Niranjan Ramachandran (Digital Marketing Analyst at Zoho Corp) Show More ## Pricing Pricing provided by ManageEngine ADSelfService.... ### Free Edition Free ### Standard Starting at $245.00 [ View More Pricing Information ](https://www.g2.com/products/manageengine-adselfservice-plus/pricing) ## Top-Rated Alternatives [ ![Microsoft Entra ID](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![Okta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![Cisco Duo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ View All Alternatives ](https://www.g2.com/products/manageengine-adselfservice-plus/competitors/alternatives) ## User Insights Average based on 33 real user reviews. Implementation Time 2 months Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## ManageEngine ADSelfService Plus Integrations (4) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveDirectory Domain Controller for Windows 2016 ](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ManageEngine Endpoint Central ](https://www.g2.com/products/manageengine-endpoint-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windows Server ](https://www.g2.com/products/tidal-media-inc-windows-server/reviews) Show More ![Jasim K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasim K.") JK Jasim K. Team Lead, System & Security Mid-Market (51-1000 emp.) 6/24/2026 "Secure Self-Service Password Reset Tool That Reduce Helpdesk Workload" 5/5 What do you like best about ManageEngine ADSelfService Plus? What I like most about AD Self-Service Plus is that it allows users to securely reset their passwords and unlock their accounts without having to contact the IT helpdesk, which significantly reduces the support team’s workload. It also makes it easier to configure strong password policies and send password-expiry notifications to users. Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? One limitation I’ve noticed is that when you add a domain to AD Self-Service Plus, it requires the domain controller’s hostname instead of allowing you to use the domain controller’s IP address. This can create configuration difficulties in environments where DNS isn’t properly set up, or where hostname resolution from the AD Self-Service Plus server isn’t working correctly. Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? AD Self-Service Plus helps us to solve the problem of high helpdesk workload caused by password resets and account lockout issues. By enabling users to securely reset passwords, unlock accounts and update their information themselves, it reduces support tickets, improves users' productivity, and enhances security through MFA. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite TO Tyrone O. IT Manager Mid-Market (51-1000 emp.) 6/24/2026 "Easy Active Directory Integration and Secure Self-Service Password Resets" 4/5 What do you like best about ManageEngine ADSelfService Plus? Because our business has strict security requirements, we often end up with complex passwords and frequent requests for support to change local AD passwords. This solution helps by allowing users to securely reset their own passwords and unlock their accounts when they lock themselves out, which saves time for both employees and technicians. Set up was easy and integrated into Active directory quick and no hassle. Users are auto synced frequently and always available. The Auto Erroll feature helps for new starters. UI looks quite dated, but its not the style but the features which is the key aspect. Along with other ManageEngine products it does what it says on the tin. Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? It still feels very Windows 2000. The UI could be updated and more technician-friendly, but adding a bit more modern polish would bring it more in line with other Manage Engine products. Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? Users frequently are forgetting passwords or locking themselves out, this assists employees to have more dependancy to fix the issue without raising support requests to then wait for a tech, the tech can also spend time on more critical tasks Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Scott B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott B.") SB Scott B. Director of IT Mid-Market (51-1000 emp.) 6/22/2026 "Easy ADSSP Deployment with Flexible MFA Options" 5/5 What do you like best about ManageEngine ADSelfService Plus? Our primary reason for deploying ADSSP was to add MFA to our privileged and IT administration accounts. The wide array of MFA authenticators made deploying multiple MFA's possible. Installation was easy and maintaining the system has been a breeze. We will likely roll out the self-service portal for users to unlock their accounts and change passwords. We also plan to deploy MFA for Outlook Web Access (OWA). Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? Frequent patch updates requiring several, manual steps. Ideally this would be done with an internal or automated update. Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? We were required to have an MFA solution for administrator accounts. ADSSP has been a breeze in meeting that requirement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 6/24/2026 "Flexible, Fine-Tuned Security Tailored by Group Membership" 4.5/5 What do you like best about ManageEngine ADSelfService Plus? I think the best thing about ADSSP is how flexible the product is. We have different requirements for different audiences, and we can fine-tune those requirements based on group membership. This lets us tailor the security experience to the type of user who is using the system. Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? My biggest dislike is that it’s an on-prem system, so I have to maintain a server and handle the updates myself. Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? We use it for initial password setup and for users who have forgotten their passwords. One of the main benefits is that we can easily populate users’ personal email addresses and phone numbers in the system, so they can use those factors during the initial setup. We can also require them to configure a stronger factor as part of that same initial setup process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 6/22/2026 "Quick, Anywhere AD Password Resets via Browser with AD SelfService Plus" 4/5 What do you like best about ManageEngine ADSelfService Plus? Because our users cannot change their AD Password if they are off-campus we needed a solution that would help to accomplish just that. AD SelfService Plus lets our users reset their password very quickly and easliy by just connecting via a browser, regardless of where they are. Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? There are some users who get tripped up by our password complexity rules. That's not necessarily an issue with ADSelfService Plus, but the feedback with why a password reset failure occurred could possibly be improved, provided that the error from Active Directory provides sufficient detail. Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? Because many of our users are off campus for the summer, and password resets occur regardless of whether they are here or not, ADSelfService Plus eliminates the need for our users to come to campus when their password is expiring. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 6/23/2026 "Fast, User-Friendly AD Permissions Auditing with Helpful Support" 5/5 What do you like best about ManageEngine ADSelfService Plus? This is a great tool for auditing permissions within my company. It lets me quickly identify and list who has which AD permissions in just a couple of seconds, which is extremely helpful during audits. The user interface is easy to navigate and genuinely user-friendly as well. Integration was also very easy to set up. the support desk is also very helpful and prompt with there responses and are always on hand. its a great product at a great price! Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? When I’m trying to find password lockouts, I feel the webpage response could be a bit more in-depth and provide more detail about what happened and where the lockout occurred. Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? Cutting our Audit times in half as its now a one click search with a very fast response time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Paul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul T.") PT Paul T. IT Systems Administrator Small-Business (50 or fewer emp.) 7/7/2026 "A Seamless Solution for Active Directory Password Management" 5/5 What do you like best about ManageEngine ADSelfService Plus? I like how I can set up reminder emails with ManageEngine ADSelfService Plus, schedule when they go out, and even set repeated reminders. This way, I don't need to stay on top of it constantly, as it handles all the automation and contacting for me. The initial setup was very simple; I just had to follow the instructions. Though there was a small learning curve, the process has since improved, making it even smoother. Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? The service is much more capable and powerful than how I use it. Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? I use ManageEngine ADSelfService Plus to automate user password updates in Active Directory, which prevents expiration issues and automates reminder emails, saving me the hassle of manual follow-up. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/26/2026 "Reliable, Easy to Use, and Great at Cutting Password Reset Requests" 3.5/5 What do you like best about ManageEngine ADSelfService Plus? Reliable, easy to use, and effective at reducing password reset requests. The onboarding process was smooth, and the support team is responsive, knowledgeable, and always happy to help. Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? What I like best about ManageEngine ADSelfService Plus is its reliability and ease of use. It has significantly reduced the number of password reset requests by allowing users to securely manage their own accounts. The onboarding experience was well supported, and whenever we've contacted support, the team has been responsive, knowledgeable, and quick to assist. Overall, it's a dependable solution backed by excellent customer service. Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? It allows users to securely reset their own passwords and unlock accounts, reducing helpdesk workload and improving productivity for both users and IT staff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Debasis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debasis M.") DM Debasis M. Analyst Enterprise (\> 1000 emp.) 6/29/2026 "Simplifying Password Management" 5/5 What do you like best about ManageEngine ADSelfService Plus? ADSelfService Plus makes password resets and account unlocks easy for users while reducing the workload on the IT helpdesk. It's simple to use and improves the overall user experience. Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? The product works well; there isn't much to dislike. It should support okta push Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? ADSelfService Plus allows users to reset their passwords and unlock their accounts on their own, reducing helpdesk tickets and saving time for both users and the IT team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite RP Rids P. IT Manager Mid-Market (51-1000 emp.) 6/22/2026 "Easy to Deploy and Maintain" 4.5/5 What do you like best about ManageEngine ADSelfService Plus? Easy to deploy and also light weight to maintain Review collected by and hosted on G2.com. What do you dislike about ManageEngine ADSelfService Plus? its not much that i dont like about the manage engine but the one thing i would like them to do is, providing easy way to update the software version Review collected by and hosted on G2.com. What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you? pushing password complexity and applying the same policy to newly added device. It also helps users to update their password directly with ADselfservice portal Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ## Pricing Options Pricing provided by ManageEngine ADSelfService.... ### Free Edition Free ### Standard Starting at $245.00 ### Professional Starting at $345.00 [ View More Pricing Information ](https://www.g2.com/products/manageengine-adselfservice-plus/pricing) ManageEngine ADSelfService Plus Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image") Microsoft Entra ID 4.5/5(912) [ Compare Now ](https://www.g2.com/compare/manageengine-adselfservice-plus-vs-microsoft-entra-id) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/manageengine-adselfservice-plus-vs-okta) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6a5be71e22bd9e6add7d6ae94684cbc6/avatier-identity-anywhere.png "Product Avatar Image") Avatier Identity Anywhere 4.6/5(31) [ Compare Now ](https://www.g2.com/compare/avatier-identity-anywhere-vs-manageengine-adselfservice-plus) ##### ##### ManageEngine ADSelfService Plus Features User Experience Self-Service Experience [ View More Features ](https://www.g2.com/products/manageengine-adselfservice-plus/features) ##### Categories on G2 [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools) ##### Explore More [best e-signature software](https://www.g2.com/discussions/best-e-signature-solution-help)[Most popular webinar software for enterprises](https://www.g2.com/discussions/most-popular-webinar-software-for-enterprise)[Which autonomous endpoint management platforms eliminate the need for manual patch cycles so IT teams are not spending hours pushing updates across devices?](https://www.g2.com/discussions/which-autonomous-endpoint-management-platforms-eliminate-the-need-for-manual-patch-cycles-so-it-teams-are-not-spending-hours-pushing-updates-across-devices) [What secure data room solutions have the best reporting features for document access?](https://www.g2.com/discussions/what-secure-data-room-solutions-have-the-best-reporting-features-for-document-access)[What are the best event management services platforms for coordinating hundreds of events across multiple venues?](https://www.g2.com/discussions/what-are-the-best-event-management-services-platforms-for-coordinating-hundreds-of-events-across-multiple-venues%20)[Pros and Cons Details](https://www.g2.com/products/manageengine-adselfservice-plus/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)