
The chatbots are doing a great job with handling both the donor inquiries, and the questions from founders of public collections. The chatbot performs really well after being trained on our knowledge data and is able to answer even very random queries. Review collected by and hosted on G2.com.
The deployment was postponed, partly because we weren’t fully prepared. However, with more effective early coordination, the process could have been more efficient. I'm looking forward to seeing more analytics features, to better understand . Review collected by and hosted on G2.com.
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