Verizon Contact Center as a Service uses cloud functionality to provide a flexible solution for efficient customer service.
Helping people and businesses access their digital lives from virtually anywhere, on any device.
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
Manufacturers seeking to enhance profitability and operational performance can turn to Infor LN, a market leader in enterprise resource planning. Leveraging Infor OS and GenAI technologies, Infor LN efficiently manages end-to-end processes, from production scheduling to supply chain planning. With industry-specific functionality built-in, Infor LN provides discrete manufacturers with Smart Manufacturing and Industry 4.0 capabilities, ensuring they stay ahead of evolving challenges and opportunit
AI-powered communications that redefines customer engagement for modern teams.
VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.
SQM Group's customer experience management (CEM) software is specifically built for call center agents and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee engagement.
AI Notebook is an all-in-one AI-powered study and note-taking assistant. It can summarize PDFs, transcribe lectures, generate study plans, transcribe video & audio, and create interactive learning materials—seamlessly.
Every tool you need to use AI, at your fingertips. Humanize text, detect AI in text, transcribe audio, convert text to speech, and more with just a few clicks.
Proof is a single platform to secure every interaction with your customer—whether you need them to sign, notarize, or verify their identity.
My Notes captures insights from your conversations — on Zoom, in-person, on mobile, and across third-party platforms — so you can focus on the discussion, not documentation.
Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, ta
Claap records every sales conversation and automatically structures it into rich, labeled data - speakers, objections, pain points, next steps, and more. That structured context becomes the fuel for AI agents to take over the rest: updating your CRM, drafting follow-up emails and sales decks, surfacing coaching insights, and triggering workflows across your stack. Claap delivers agent-ready conversation intelligence: pre-labeled, structured for retrieval, and open to any AI agent via MCP
N-able Take Control is web-based remote control software for IT service businesses who need to solve client problems, fast.