Zoom My Notes Reviews & Product Details

What I like most is that, during a meeting or conversation, I can use the built-in note features to capture key points. I also use the virtual background a lot when I’m not in a professional environment, and it helps me attend meetings with professionals more confidently. The AI summaries save me time by helping me remember the main discussion points, and they also help me catch up on anything I may have missed. Review collected by and hosted on G2.com.

AI-generated summaries are generally accurate, but sometimes they miss important points and lack context, so I still have to review the notes afterward. Some AI features are available only on paid plans, which can be expensive for small businesses. I have also experienced lag and low video quality during meetings. Review collected by and hosted on G2.com.

As someone who works remotely, I use Zoom Workplace regularly for team meetings, client discussions, webinars, and technical collaboration. What stands out most is its reliability.

Meetings are easy to join, screen sharing is smooth, and the audio and video quality are excellent.

I also find the AI meeting summaries and calendar integrations useful because they help me stay organised and save time after meetings. Overall, it's a platform that simply works without getting in the way. Review collected by and hosted on G2.com.

The free plan's meeting time limit can be restrictive, and some useful AI and collaboration features require a paid subscription.

The desktop app can also be resource-intensive during large meetings, but overall it has been reliable and easy to use. Review collected by and hosted on G2.com.

Zoom Workplace provides a reliable and intuitive collaboration platform that combines meetings, team chat, file sharing, and scheduling in one place. The audio and video quality are consistently excellent, even with larger meetings, and integrations with tools like Google Calendar, Microsoft Outlook, and productivity apps streamline daily workflows. The interface is easy to navigate, onboarding is straightforward, and AI-powered features such as meeting summaries and transcripts help save time and improve productivity. Overall, it delivers strong value for teams by making communication and collaboration more efficient. Review collected by and hosted on G2.com.

Zoom Workplace is a strong collaboration platform, but it can become resource-intensive during long meetings or when multiple features are used simultaneously. Some advanced collaboration and AI capabilities are limited to higher-tier plans, which can increase costs for growing teams. I would also like to see a more streamlined interface for managing settings, clearer onboarding for advanced features, and additional customization options for meeting controls and AI-generated summaries. Review collected by and hosted on G2.com.

Centralized Diagnostics brings video, chat, and phone into a single pane of glass, which reduces tool fatigue during major-incident bridges. The AI Companion Recaps generate instant, accurate post-incident meeting summaries and action items, helping slash our Mean Time to Document (MTTD). Persistent Chat Channels keep critical triage notes and links available before, during, and after emergency war-room calls. On top of that, the reliable performance—low latency and rock-solid uptime—means high-stakes, cross-functional troubleshooting calls don’t drop when it matters most. Review collected by and hosted on G2.com.

Resource Heavy: The desktop client can consume high CPU and RAM during multi-party calls, which occasionally slows down local system logs and debugging tools.

Notification Overload: Alert settings for always-on chat channels can get noisy and are hard to fine-tune, especially during active, high-priority incidents.

Web-UI Clutter: In the admin portal, locating specific older cloud recordings or meeting logs takes too many clicks, which is frustrating during audits.

Strict Breakout Rooms: During large-scale training sessions, support engineers can’t move between breakout rooms on the fly without host permissions. Review collected by and hosted on G2.com.

I love how it brings everything together. Rather than constantly switching between apps, having video calls, team chat, shared documents, and scheduling all in one seamless hub keeps my workflow smooth and saves a ton of mental energy for me. Review collected by and hosted on G2.com.

Zoom Workplace aims to be an all-in-one hub, but it can feel cluttered. For users who just want a reliable tool for video calls, the constant additions—whiteboards, extensive app integrations, notes, and AI companion features—have made the interface bulky, harder to navigate, and heavier on computer performance. Review collected by and hosted on G2.com.

Zoom Workplace includes a lot of advanced tools compared with other services like Google Meet. The desktop version is especially strong: having a dedicated desktop app is really useful, and it feels very responsive. I also like the noise-cancellation settings, the video effects, and the AI features.

That said, the free version limits meetings to 40 minutes, which feels quite low. If you use it frequently, though, you can buy the premium plan. Onboarding is easy as well—I can log in with one click using Google. The design looks good and it has dark mode, and the UI is simple enough to understand. It also offers good sharing options and a whiteboard, and it can connect with Google Drive. Review collected by and hosted on G2.com.

the free version only has a time limit of 40 mins which is quite less. This may help increase their conversion rate to premium users but i think the time limit should be 1 hour. Review collected by and hosted on G2.com.

The video and audio quality, along with AI features like meeting summaries, meeting agendas, and task lists, are the best parts of Zoom Workplace, and they really help in my day-to-day meetings with team members. Another thing I like about Zoom Workplace is that it brings everything into one place, such as chatting, calling, meetings, and scheduling, so there’s no need to switch between multiple apps. Review collected by and hosted on G2.com.

I’ve noticed that when I start the Zoom desktop app on my Mac, it consumes a lot of memory, which is really concerning because it sometimes slows down my system. It also occasionally freezes during startup. Review collected by and hosted on G2.com.

I like that Zoom Workplace is very easy to use. Creating meetings, setting the dates and details is very simple, and creating recurring meetings is quite easy. I also appreciate that the fields one must fill out are specific, concrete, and essential, which makes scheduling sessions easier. Additionally, the system is very lightweight when you want to connect to Zoom sessions. Review collected by and hosted on G2.com.

I have no way to set a free user as a co-host, and this would help me a lot for meetings with external people where it's necessary to configure access before starting the session itself. Review collected by and hosted on G2.com.

clean interface,easy meeting controls,and simple navigation

works decently with other platforms

reliable audio and video quality, nothing really too outstanding, just good and overall decent performace

the free plan is decent for casual users, the 40 minutes per meeting maybe annoying for some, but overall for a free plan it's fine and there is the option to upgrade it, business plans are paid for by the company and i have not used them for that particular purpose

easy setup process, no need for any kind of tutorial, basic and decent

the ai companion can be very, very good for meeting summaries, chat summaries and overall productivity Review collected by and hosted on G2.com.

zoom has added some tools so ui at times can feel a bit cluttured, especially compared to old zoom, but nothing significantly bad, the 40 min limit can feel frustating at times, the pricing especially for team plans can feel a bit pricey Review collected by and hosted on G2.com.

It has pretty much every feature I need, such as screenshare, multiple invites, good host control as well. I love the whiteboard functionality since it serves most of my purpose of explaining notes or other things. The interface is very user-friendly and intuitive to understand. It performs well on my system with little to no lag. Since it offers both paid and free plans, it's quite flexible in terms of pricing and offers a great ROI. The platform is beginner friendly and does not require too much support to operate as well. The AI companion surprised me as I did not expect it to be this good, it was summarising meetings and even offering follow ups.It also integrates very well with other apps such as slack or google calendar so very helpful. Review collected by and hosted on G2.com.

The interface me sometimes feel crowded, there could be more integrations as well. for example, I feel that if integrated somehow with microsoft teams it would be much more helpful for my use case.I do notice some cases of lag while running zoom although the performance is mostly okay. The pricing also feels okay to me but the free tier meetings end every 40 minutes which is inconvenient. The AI bot has room for improvement too. Review collected by and hosted on G2.com.