Products

Ameyo by Exotel Could Contact Center is an AI-driven solution that manages customer communication channels, including inbound and outbound calls, chatbot interactions, text messages, social media engagement, and video communications through an IP-based connection. It eliminates the need for telecom hardware, reducing deployment time and upfront costs while increasing scalability. Ameyo by Exotel Could Contact Center solution leverages advanced technologies to offer real-time dashboards and a

Key Account Management Platform

Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code.

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social mess

Visual Studio Code (VS Code) is a free, lightweight, and powerful source code editor developed by Microsoft, compatible with Windows, macOS, and Linux. It offers a rich set of features, including debugging support, syntax highlighting, intelligent code completion, snippets, code refactoring, and built-in Git integration. Users can customize the editor by changing themes, keyboard shortcuts, and preferences, as well as by installing extensions to enhance functionality. VS Code supports a wide ran

Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuit

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by co

Coevera: The AI-Native Revenue Platform Built for How Selling Actually Works Today Coevera is the AI-native revenue platform redefining how modern sales organizations operate, collaborate, and grow. Born from more than a decade of CRM innovation as Pipeliner, Coevera represents the next evolution: a purpose-built system designed not to digitize old sales processes, but to reimagine them for an era where AI is a teammate, not a tool. At the heart of Coevera is a simple conviction—traditional CRMs

ClearFeed is an AI-powered support platform designed to streamline customer and employee interactions within Slack and Microsoft Teams. By converting chat conversations into support tickets, ClearFeed enables service teams to promptly address requests while adhering to service level agreements . This approach helps manage information overload and ensures that critical matters are prioritized and resolved efficiently. Key Features and Functionality: - Intelligent Reminders: Monitors Slack chan

SAP Business Technology Platform (SAP BTP is a comprehensive, multi-cloud platform designed to integrate, automate, extend, and develop AI-powered business applications and processes across enterprises. It empowers organizations to unlock the full potential of their data and applications, facilitating seamless connectivity between SAP and non-SAP systems. By leveraging SAP BTP, businesses can accelerate innovation, enhance operational efficiency, and drive digital transformation. Key Features a

SnatchBot is a cloud-based AI chatbot platform that enables users to create, deploy, and manage intelligent conversational agents across multiple channels without requiring coding skills. Leveraging advanced Natural Language Processing (NLP) and Machine Learning technologies, SnatchBot facilitates the development of bots capable of understanding and responding to user intents, thereby enhancing customer interactions and automating various tasks. Key Features and Functionality: - Natural Langua

MagicEdit is an AI-powered video editing tool designed to streamline the editing process for content creators of all skill levels. By leveraging advanced artificial intelligence, MagicEdit automates tasks such as removing filler words, inserting contextually appropriate emojis, and adding relevant B-roll footage, significantly reducing the time and effort required for video production. Key Features and Functionality: - Auto-Cut Filler Words: Automatically eliminates verbal fillers like "um" an

BMC Helix IT Service Management (ITSM) is a suite of tools with integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. Business Challenge Traditional ITSM processes often involve manual tasks that consume valuable time and resources. Examples include a reliance on email communications to submit or manage service requests, the tracking of projects through spreadsheets, and cumbersome development cycles f

Cloudbeds creates browser-based hospitality management software that simplifies the working lives of hoteliers.

Infobip's Customer Service solution is a comprehensive, cloud-based platform designed to enhance customer interactions by providing personalized, efficient, and omnichannel support. It enables businesses to engage with customers across their preferred communication channels, ensuring a seamless and satisfying experience. Key Features and Functionality: - Omnichannel Support: Engage customers through various channels, including SMS, WhatsApp, Live Chat, Email, and more, all managed from a u

TeamGantt is effortless project planning and collaboration. Intuitive, beautiful gantt charts combined with task level communication and file sharing.

Babble AI is a chatbot creator that leverages the power of the chat-GPT model. Key features and advantages include: Create chatbots that can engage with users in natural, human-like conversations Provide personalized and helpful responses to user queries Leverage the power of the chat-GPT model to improve chatbot performance Easy-to-use interface for creating chatbots with no coding required Customizable chatbot templates for various industries and use cases Use cases for Babble AI involve vari

Kommo is a complete Messaging CRM designed for businesses that communicate through WhatsApp, Instagram, Telegram, and other messaging apps. It unifies all conversations in one place to help teams build stronger relationships, streamline lead management, and make faster, data-driven decisions. What makes Kommo different Unified inbox across all channels Brings WhatsApp, Instagram, email, calls, and web-chat messages into a single dashboard so teams never miss a conversation. WhatsApp and

Acqueon Campaign Manager is an advanced omnichannel campaign management solution designed to enhance revenue outcomes in sales, collections, and customer service operations. By integrating seamlessly with existing contact center infrastructures, it enables businesses to engage customers proactively through intelligent, multi-channel campaigns, workflow automation, and predictive analytics. The platform leverages AI-powered revenue intelligence to increase Right Party Contact rates and boost agen

DVBlast is a lightweight and robust streaming application developed by VideoLAN, designed for streaming digital TV (DVB) channels over a network. It operates by accessing a DVB device, tuning it to the desired frequency, applying PID filters, configuring a Conditional Access Module (CAM), and demultiplexing the transport stream packets to multiple RTP outputs. DVBlast is intended to serve as the core of custom Integrated Receiver Decoders (IRD) or Conditional Access Systems (CAS) on Linux-based