# DemandFarm Reviews **Vendor:** Demand Farm **Category:** [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization) **Average Rating:** 4.4/5.0 **Total Reviews:** 45 ## About DemandFarm DemandFarm's Key Account Management software suite is purpose-built to help you unlock the full revenue potential of your strategic accounts. DemandFarm gives sales leaders and account managers everything they need to build strategic relationships, uncover expansion revenue blind spots, and close large complex deals faster. A peek into the world’s favorite strategic account management software suite: - Sales account planning software to simplify & standardize account plans - Relationship mapping software to visualize complex account hierarchies - Opportunity management software to boost adoption of any sales methodology and accelerate deal velocity Since 2016, DemandFarm has helped 250+ global organizations like DHL, Zebra Technologies, TaskUs, HCLTech and Belden spot growth opportunities in their key accounts, visualize key relationships, boost upsell and cross-sell revenue, win large deals, and centralize key account intelligence. ## DemandFarm Reviews ### 1. DemandFarm is a useful tool for strategic selling **Rating:** 4.5/5.0 stars **Reviewed by:** Timothy C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about DemandFarm?** I think DemandFarm is a useful tool for strategic selling. Strategic accounts are multi-layered and have numerous internal touchpoints. It's important to have everyone aligned internally on the customer paradim and I feel DemandFarm helps accomplish this. **What do you dislike about DemandFarm?** There is a bit of a learning curve with DemandFarm. I have not used it previously at other companies - so it has taken some time to get up to speed. I think with more time and increased usage, I should be able to maximize the effectiveness of the tool. **What problems is DemandFarm solving and how is that benefiting you?** DemandFarm helps me have a better understanding of the organizational chart for large strategic accounts. I think this is very important for top-down selling. With more and more colleagues having touch points in these accounts, it's important that everyone is aligned on key players. ### 2. Account Manager Tools for Key Accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Blanche C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about DemandFarm?** My Sales Manager was looking for software to help do account planning. I found this to be a better application for the team. The tools in the application give the sales members a better approach to their customers and selling our product. The functions around the tool is adaptable in all areas, contacts, account plans, and Opportunity matrix. **What do you dislike about DemandFarm?** I am a new user so I've not found any dislikes yet. **What problems is DemandFarm solving and how is that benefiting you?** This tool helps my sales team manage their day-to-day customer-facing touches and measures Opportunity planning within the salesforce.com interphase. ### 3. DemandFarm - Easiest way to Map your customers and prospects within SFDC **Rating:** 5.0/5.0 stars **Reviewed by:** Simon K. | Sr. Sales Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about DemandFarm?** Ease of use to be able to create a real org chart within SFDC **What do you dislike about DemandFarm?** Even though the CS team set everything up which is incredible, it would be nice to be able to do that ourselves **What problems is DemandFarm solving and how is that benefiting you?** Instead of using PPT or Excels, the ability to see and share within our SFDC Org our Customer and Prospects Org Charts is invaluable to the company ### 4. a wildly useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Evan K. | Vice President, Strategic Accounts, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about DemandFarm?** - the account planning - org chart - grandstand **What do you dislike about DemandFarm?** not much, can't think of anything at this moment; esp since the DF team is so accommodating **What problems is DemandFarm solving and how is that benefiting you?** many: organizing our effort around Key and Strategic Accounts, bringing consistency, an ability to report, etc. ### 5. Useful place to hold organisation structure and spend habits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about DemandFarm?** The Org Chart, Growth plans are the most used aspect **What do you dislike about DemandFarm?** It is slow to refresh data - The account heat map is not relevant when we have a limited number of products **What problems is DemandFarm solving and how is that benefiting you?** Consolidating disparate silos together into a unified entity that enables us to track people and influence across multiple locations Allowing Engagemsnt Strategies to be actively worked acros silos ### 6. Org Chart Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about DemandFarm?** We utilize the Org Chart tool to help our sales team with enterprise account planning. The native integration with Salesforce is incredibly helpful and allows us to easily see the org (and parent account information) in one place. Additional features like LinkedIn connections and Opportunity info have also been beneficial. The Customer Success team is fantastic and works closely with customers to resolve any issues and build feedback into their product roadmap. **What do you dislike about DemandFarm?** Initially, we noticed that some of the information was slow to load, and there were a few bugs in the workflow. We worked with the account team to resolve issues, and they consistently improved performance through each new product update/release. **What problems is DemandFarm solving and how is that benefiting you?** A visual org chart is key to understanding our level of engagement across the entire account, where we have relationships with key stakeholders and where we are sure to fail if we do not engage with other key decision makers. ### 7. DemandFarm helps us strategize better **Rating:** 4.5/5.0 stars **Reviewed by:** Honey Z. | Sr. Client Services Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about DemandFarm?** It forces us, as Account Managers, to go back to basics (SWOT and account information) to help us review our current situation so we are able to strategize better. I like the presentation mode - I no longer have to worry about how the information should be presented! Everyone will present their data in an orderly and consistent manner. **What do you dislike about DemandFarm?** Not a dislike but a suggestion. When you go on presentation mode, it would help if they provide a link going to the raw data (or part of the demand farm) so we know what to change if needed. Or, they can also highlight parts/fields of the DemandFarm so we know what will be included in the powerpoint presentation. **Recommendations to others considering DemandFarm:** top Leaders/mgmt should have robust plan in introducing and making DF a part of their lives. When training, 1 hour per week and practice really helps. It will take time but it is worth it. **What problems is DemandFarm solving and how is that benefiting you?** DF helped me assess the opportunities that I can offer my clients and take note of it using the TASK feature. ### 8. OrgChart is great for supporting our strategy with complex Enterprise relationships **Rating:** 4.5/5.0 stars **Reviewed by:** Phillip K. | Chief Customer Officer (CCO), Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about DemandFarm?** Fully integrated with Salesforce to avoid duplication of work, and provide a single user experience for the GTM team. **What do you dislike about DemandFarm?** We are a new user, but at this point we have no dislikes related to working with DemandFarm. **What problems is DemandFarm solving and how is that benefiting you?** Managing hierarchy and influence details of target accounts that often have 10 or more contacts participating in a software evaluation. ### 9. Great Tool for Large Account Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about DemandFarm?** I like how all elements of an account are laid out and clear to see. **What do you dislike about DemandFarm?** From a Sales Ops perspective, I struggle with not being able to use as much of our customization in the tool. Also, from a Ket account flagging perspective, I need to be a system admin which causes me a little grief when needing to quickly make adjustments to the parent-child relationship. Also our products are not always black and white and this is how we are tracking the buying centers progress. **What problems is DemandFarm solving and how is that benefiting you?** N/A - the Strategic Team should be able to provide more insight! ### 10. Good tool for a narrow use case **Rating:** 3.5/5.0 stars **Reviewed by:** Bryan P. | Manager for Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about DemandFarm?** DemandFarm allows you to create org maps for your customers in an easy, quick way. This is valuable in understanding accounts and transferring knowledge of an account. Understanding the basic reporting hierarchy and also how some in the org may feel about your SW can be valuable. Their whitespace analysis coudl also be valuable **What do you dislike about DemandFarm?** IMO, DF also adds in a bunch of additional features that I don't find useful. Getting to the finer points of Opportunity Org Charts, and other features of their SW that they push, but I don't think is worth the time to fill out **Recommendations to others considering DemandFarm:** Again, good tool but for a narrow use case. Not going to solve all problems **What problems is DemandFarm solving and how is that benefiting you?** Org mapping and transferring this knowledge to new AEs and CSMs is the msot beneficial. Because at times the benefit is not always clear, it has been difficult to drive adoption across the org ### 11. Best Farming of Opportunities **Rating:** 4.0/5.0 stars **Reviewed by:** Adarsh S. | Business Operations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about DemandFarm?** I can create Opportunities for different levels of probabilities, Keep opportunities in various levels of confidence. We integrated DF with our internal company CRM called CMS. **What do you dislike about DemandFarm?** While creating the opportunities, the commitment to the numbers is for both prospects and numbers associated with the chance. Should have some provision to have the opportunity with a committed bucket with non-commit numbers related to option. **Recommendations to others considering DemandFarm:** To easy farming of opportunity, Track the options on the table effectively and relentlessly. **What problems is DemandFarm solving and how is that benefiting you?** Customizable, Hassle-free farming of opportunities, Less documentation effective results, More informative, descriptive with limited data, Unique IDs easy to track. ### 12. Great Updates to a good product **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie L. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about DemandFarm?** The dashboard feature they have added to the initial account planning page has been very useful. The tool has become a useful strategic planning tool instead of a static plan. Working through different scenarios gives me a single vision of each account that I can't really get anywhere else. **What do you dislike about DemandFarm?** Some features seem antiquated, but we have been able to find workarounds. For instance the Account Plan submission. Once the plan is submitted it cannot be changed. That is just not how business is done. Things are always changing and being able to capture everything inside of this tool is key. **What problems is DemandFarm solving and how is that benefiting you?** Account planning has become simpler. I can be more strategic with where I spend my time based on what will net me the most for my efforts. Benfit of housing everything in one place. ### 13. Demand Farm has enabled me to look at my accounts in a different way to better utilize my time. **Rating:** 4.5/5.0 stars **Reviewed by:** Mitchell M. | Sr. Enterprise Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about DemandFarm?** Org chart is my favorite part of the tool. I also like the overall account profile to see at a high level where we are at in an account. The Salesforce integration is grat as well. **What do you dislike about DemandFarm?** The heatmap could be easier to use if you could add buying centers from the actual map and the communication matrix needs the ability to add an activity straight through the matrix page. **Recommendations to others considering DemandFarm:** Take the time upfront to get it set up exactly how you want. Get it done for all accounts right away and iterate on them after every touchpoint with the customer. **What problems is DemandFarm solving and how is that benefiting you?** We are solving problems around where to focus our time on accounts. Our accounts by the nature of our product have a lot of things going on and different projects. Account planning has enabled us to spend time on the areas of biggest opportunity. ### 14. Strategic account planning - decision making tool **Rating:** 4.5/5.0 stars **Reviewed by:** Bennie P. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about DemandFarm?** The integration of the different modules makes it a valuable instrument for organisations to manage, monitor and adapt customer planning. It gives a total transparent overview of all activities based on relationships with the different players in the power base. Push the button and the complete account plan appears! **What do you dislike about DemandFarm?** Some graphical representations could be improved. **What problems is DemandFarm solving and how is that benefiting you?** Complete dynamic picture of an account plan. As the market is quickly evolving, companies make very quick decisions on changes within their strategy. DemandFarm is easy to adapt to major changes and does reflect a strategy to align. ### 15. Improving account management with DemandFarm **Rating:** 5.0/5.0 stars **Reviewed by:** Sean C. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about DemandFarm?** At my previous company (a SaaS startup operating across global markets), we had reached the point in our growth where a more sophisticated approach to account planning and management was necessary for both our sales and customer success teams. As longtime Salesforce users, finding a solution that was highly integrated or even native within the CRM was crucial, and DemandFarm was a quick and easy choice. After a simple and painless implementation, our team was immediately able to really take our operations to the next level when it came to our larger and more complex accounts. The DemandFarm team was always prompt, courteous, and helpful. Allen was a pleasure to work with as both a prospect and customer, and I won't hesitate to do so again in future roles requiring a product such as theirs. **What do you dislike about DemandFarm?** I don't really have much to add on this side. For some more unique and unusual internal data structuring, we had to get some custom assistance, but that was fully on our end. DemandFarm was completely accomodating with getting us set with these, so no things to dislike from my perspective. **What problems is DemandFarm solving and how is that benefiting you?** We were solving the challenges of needing a more sophisticated account planning process across our customer lifecycle. Selling into larger and more complex organizations required better strategies and products to help manage that, so the benefits of DemandFarm were immediately helpful. ### 16. VP Global Sales Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Tom C. | VP Global Sales Operations, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about DemandFarm?** The flexibility of the tool and the deployment team. Demand farm allows you to shape the account plan to the needs of your business while offering best practices to guide you along the journey. **What do you dislike about DemandFarm?** It is not always apparent what is and what is not customizable out of the box. **What problems is DemandFarm solving and how is that benefiting you?** We recently reorganized ourselves with account management teams focused on the health of our customers. DemandFarm allows us to articulate the current state of the customer, the desired future state of the customer and the means to get to our customers to that future state, ### 17. User Friendly and systematic account planner ! **Rating:** 5.0/5.0 stars **Reviewed by:** Alpa A. | QA, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about DemandFarm?** Best account planner for keeping track of account health on an individual deal level provides detailed account info with an option to analyze the growth and health of your account. Users can easily track and compare their financial gain and customize it as per their needs. It is easier to keep track of meeting with stakeholders monthly with this account planner. Planning growth strategy and comparing it with actual growth just got easier with demand farm's account planner. Overall, great user-friendly experience. Fast and up to date as per market requirement. **What do you dislike about DemandFarm?** Nothing to dislike yet! Highly recommended !!! **Recommendations to others considering DemandFarm:** Highly Recommended !! Easy and Up to date **What problems is DemandFarm solving and how is that benefiting you?** It enables us to keep track of account health and growth easier! Very easy to use ! Fast. So many customization options. Fantastic customer service and support team! ### 18. Insightful Strategy and Planning **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac P. | VP Sales Enablement & Chief of Staff, CCO, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about DemandFarm?** It has allowed us to strengthen our go-to-market strategies and equipped our frontline teams with the necessary information and data to have meaningful and value-adding conversations with our clients. **What do you dislike about DemandFarm?** DemandFarm is still growing and evolving so there are still a lot of opportunities to improve the overall user experience. But it is also good to be catching DemandFarm at this stage because they're very receptive to our requests and recommendations. **What problems is DemandFarm solving and how is that benefiting you?** The biggest problem solved by DemandFarm is our account planning strategy. It provides us with a wholistic view of an account. It empowers our frontline team to have those conversations with their clients, and identify opportunities for growth and support. This makes us a true solution partner for our clients. ### 19. Demand Farm Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2022 **What do you like best about DemandFarm?** The structure of the campaign summary and the different options on how. to view it. It is also incorporated in Salesforce directly so it is easier to access anytime. **What do you dislike about DemandFarm?** I dont really dislike but I feel there is a way to improve it in such a way that it should be part of daily check for every sales or cs person in the company like daily logs or use it more on the opportunities' part. **What problems is DemandFarm solving and how is that benefiting you?** The computation part where sometimes I dont get it. It might be in the backend but I am not so sure. One stop shop is the benefit for me as I know where to go on top of head. ### 20. I can see the potential for the tool however right now it is complex and difficult to navigate **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about DemandFarm?** Heatmap Org chart Right now these are the only modules that are near working the way they need to therefore I can't add any other modules to this list. Hopefully, once we've completed our review of the tool and roll it out again it will improve. **What do you dislike about DemandFarm?** 1) Navigation - there are too many ways to navigate. When you move into "Plan" navigation changes again - very confusing. 2) The tool requires quite a high level of training and skill in order to complete the basics. This was not accounted for in our deployment and therefore we have busy Sales people who now need to become tooling experts as the required support is not in place. 3) Plan section is too open and not structured enough, therefore, our Account Plans are not standard - standardisation was a key objective of deploying DF. I appreciate that our dev team may have requested this. Lesson learned = I recommend the Demand Farm guides customers towards a more structured approach. 4) Dependencies on other tooling like SF / EAC were not understood therefore some modules are not effective or working at all in some cases. **What problems is DemandFarm solving and how is that benefiting you?** Unfortunately, successful deployment has been highly challenged due to insufficient resource identified for rollout and tool complexity. We have realised limited benefits to date and are putting an action plan in place for the evolution of our approach with a subsequent re-launch. This will include de-scoping elements of the tool until they are deemed to be working and delivering value. ### 21. DemandFarm for large enterprise account planning **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about DemandFarm?** The Org charts are my favorite. Knowing how the organization is structured and who I have been talking to helps me when I'm meeting with my leadership to talk about progress and next steps. **What do you dislike about DemandFarm?** Sometimes the presentation feature is buggy. Hard to load my slides or even download them. If you're able to speed up the process of transferring data to a slide format, then I would actually use the feature. **What problems is DemandFarm solving and how is that benefiting you?** Helps me save time when looking at all the contacts I'm prospecting. I can quickly identify who I've gone after and who is up next. Helps me set account goals and stick to them. Last a single repository for everything related to an account. ### 22. Account Plan Tool customized for your business **Rating:** 4.5/5.0 stars **Reviewed by:** Jodie B. | Director Training and Development, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2022 **What do you like best about DemandFarm?** The flexibility to customize sections of the tool to align with our specific business. **What do you dislike about DemandFarm?** Some of the navigation on where you click and when can be a little confusing for the end-users. That said, proper training will correct that issue. **What problems is DemandFarm solving and how is that benefiting you?** To effectively grow our key accounts, we need visibility into the account and their business goals. The Demand Farm tool provides a structure for us to get that view. ### 23. Helping an ambulance service drive clinical innovation for partner hospitals **Rating:** 4.5/5.0 stars **Reviewed by:** Trevor H. | Senior Director of Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about DemandFarm?** What I like best about DemandFarm is the ability to zoom in and out of insights from your most strategic business relationships. Devoted account teams that ensure data flows seamlessly. **What do you dislike about DemandFarm?** Without having our financial data linked into Salesforce, it becomes a cumbersome process for entering financial data related to accounts. **Recommendations to others considering DemandFarm:** Use the Customer Success team that's available to you, they're amazing! **What problems is DemandFarm solving and how is that benefiting you?** Visibility into relationship health and giving the Customer Success team the tools they need to be successful. Internal communication and planning has improved. ### 24. Incredible product for Enterprise planning & sales transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about DemandFarm?** Org Chart is very useful for large sales teams or post-acquisition sales. Basically allowing you to plot out contact details & relationships within an account, based on things like their role in the buying process/opinion of your product/etc. **What do you dislike about DemandFarm?** Nothing - I had minor issues with organizing my data prior to implementation but the DF support team (shout out to Allen) was not only responsive & helpful from a technical standpoint. they also helped me better understand the overall strategy for what we were hoping to accomplish. **What problems is DemandFarm solving and how is that benefiting you?** With high turnover in sales - DemandFarm helps us to quickly onboard sellers to new accounts & territories, using the insights that have been gathered already & without having to start from scratch. With our enterprise team, we use the CRO features to plot out our active lines of business & determine potential areas to grow revenue with existing customers. ### 25. DemandFarm has helped us level up our account planning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about DemandFarm?** DemandFarm gives us better visibility into the health of our account relationships through the feature-rich Org Chart and Communication Matrix tools. We especially like the Account Heatmap and its visualization of our current and future revenue opportunities. Overall, DemandFarm has helped us improve the structure and collaboration for our account planning. **What do you dislike about DemandFarm?** A feature-rich system like DemandFarm can also have a steeper learning curve for end-users, but the Sucess team at DemandFarm has gone over and above to help our team learn the functionality and to make themselves available as we need. **What problems is DemandFarm solving and how is that benefiting you?** We wanted more robust and proactive account planning in order to profile our key customers as well as identify and track account objectives and growth opportunities. We also wanted to facilitate collaboration between our Customer Success Managers and Account Executives. With DemandFarm, we have a more complete view of our accounts and account strategies that we can review and work on as a team. We also are able to more clearly pinpoint gaps and risks, so that we can more quickly take action. ### 26. DemandFarm is all the things I wish SF did for account management from the start **Rating:** 5.0/5.0 stars **Reviewed by:** Sean N. | SVP, Client Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about DemandFarm?** DemandFarm brings all the effort put into Salesforce to light in a simple and easy format. **What do you dislike about DemandFarm?** It does take effort to train the team but once everyone is on board you are on your way. **What problems is DemandFarm solving and how is that benefiting you?** It provides the ease of use to plan, understand and map individual accounts along with a summarized view by sales vertical for the whole company. ### 27. DemandFarm Org Chart Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2022 **What do you like best about DemandFarm?** The system is native inside of Salesforce. It is fairly easy to operate and administrate. Provides a great service added to Salesforce. The customer support has been amazing in regard to upgrading the packages. **What do you dislike about DemandFarm?** I don't love the UI. It is clean and functional but a little slow. It is written on Visualforce and not the newest tech stack from Salesforce. Updating usually requires contacting DemandFarm customer support. It would be nice if we could upgrade from the app exchange. **What problems is DemandFarm solving and how is that benefiting you?** We use DemandFarm to bring our Account Org Charts inside of Salesforce. There native tools that live inside Salesforce are simple and clean. I think the system could be optimized and upgraded, but I have yet to find another tool that melds so well within Salesforce. ### 28. Good tool for team collaboration around account management or prospect account strategy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about DemandFarm?** Quick and easy to get going, simple to use. Really aided from my position as a BDR in building a prospect account map and then during my regular catch up I could collaborate and working on a plan with my Enterprise AE **What do you dislike about DemandFarm?** Initially some of the drag and drop feature or connecting contact with the map wasn't quite clicking and often if I needed to put someone above the highest contact in the tree this wasn't very intuative **What problems is DemandFarm solving and how is that benefiting you?** I wouldn't call is a problem to solve, its more to increase vision into account for collaboration but also so that management/senior member of the team at a quick glance are able to see who we're working and just makes explaining, relaying or describing activity ### 29. Great Account Planning App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about DemandFarm?** The Demand Farm application has a couple of different modules but the account planning app is fantastic. The ability to map contacts based on the strength of their relationship and see that as a part of a comprehensive organization chart is one of the better features. Response time by the Demand Farm support team is also exceptional. **What do you dislike about DemandFarm?** From a more technical perspective, perhaps some of the custom triggers can be problematic if not properly considered as a part of other Sales Cloud-related changes. In the few instances where issues occurred, Demand Farm was quick to resolve. **What problems is DemandFarm solving and how is that benefiting you?** The ability to share account plans across multiple individuals part of the account planning process has been improved. Rather than continuously share files between individuals, communication and collaboration has been consolidated to the account record in Salesforce. ### 30. Handy tool for Account Management. **Rating:** 3.5/5.0 stars **Reviewed by:** Jack F. | Director of Mobility Sales and Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about DemandFarm?** Integrates with SF well, good org chart capabilities **What do you dislike about DemandFarm?** Autogeneration of Account Plan is problematic. I wish it just generated PPT files that we could edit in PowerPoint vs. using the tool to shuffle slide order and what's included or not. **What problems is DemandFarm solving and how is that benefiting you?** Account visibility to knowledge of the account, where there are gaps and how to present an overall view of the account opportunities. ### 31. Allows me to centralize insights across my Account Revenue channels **Rating:** 4.0/5.0 stars **Reviewed by:** Simon L. | Group Account Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2022 **What do you like best about DemandFarm?** The Org chart provides me insight to relationship spread and account health. **What do you dislike about DemandFarm?** That Account targets and Offerings need to match **What problems is DemandFarm solving and how is that benefiting you?** Provides the hard data when Opportunities are mapped correctly on what the company is actually selling, missing out on, and displays it in a way that requires minimal interpretation. ### 32. Useful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about DemandFarm?** I like that it would contain a lot of valuable information that you need if you need a quick reference of the business that you are managing. **What do you dislike about DemandFarm?** Since it is a lot of information probably just have to go through a lot of tabs to find some information. **Recommendations to others considering DemandFarm:** Can still improve on the ease of use. **What problems is DemandFarm solving and how is that benefiting you?** Identifying opportunities and potential is something that DemandFarm would help guide you and track these potentials. ### 33. A great tool and an a very supportive team ! **Rating:** 5.0/5.0 stars **Reviewed by:** Najid F. | Salesforce admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2022 **What do you like best about DemandFarm?** The service provided is very pro-active and always available when needed. **What do you dislike about DemandFarm?** DemandFarm is great and doesn't have anything to dislike. **Recommendations to others considering DemandFarm:** Our company uses the org chart feature and happy with it if you want to understand your clients and leads better. **What problems is DemandFarm solving and how is that benefiting you?** Our company's sales team wants to get a better understanding of the hierachy and decision making at our clients and leads. DemandFarm accommodated and visualize that. ### 34. Easy to use UI with easy navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about DemandFarm?** An organized way of presenting information **What do you dislike about DemandFarm?** Help and Tutorial features should be part of the platform. **Recommendations to others considering DemandFarm:** DF team should add help and tutorial features as part of the planner. Also, the integration with Oracle CRM is there but it still needs improvement as DM is not picking the details in a near real-time basis. **What problems is DemandFarm solving and how is that benefiting you?** A structured way of presenting the account plan becomes easier using this tool/platform. ### 35. Overall good, but a room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about DemandFarm?** the ability to link the different acounts together under one parent account **What do you dislike about DemandFarm?** A little clunky to download in presentation mode with the formatting. Also still having issues that are not resolved with showing my accounts total revenue. **What problems is DemandFarm solving and how is that benefiting you?** Using to present account plans to leadership. It's nice to have one place and clear direction on what leadership wants to see. ### 36. My Demand Farm Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas (Tom) B. | Regional Sales and Partner Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about DemandFarm?** It is easy to use and quick to review key details about my opportunities. **What do you dislike about DemandFarm?** I haven't found anything that I dislike. **What problems is DemandFarm solving and how is that benefiting you?** I am keeping on top of my key account easily. ### 37. Account Planning with DemandFarm **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about DemandFarm?** I like that DF is very intuitive and is constantly improving. I am happy with the support we are getting in platform use. **What do you dislike about DemandFarm?** It may look intimidating because there are a lot of fields to fill up. **What problems is DemandFarm solving and how is that benefiting you?** There is a need for an account planning platform that would help the opportunity team grow the business. DemandFarm is the perfect platform. As long as it is filled up correctly, it will help account managers and their leaders come up with the right targeted action for each account. ### 38. DemandFarm has been a great advantage for me to more easily capture my account planning. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about DemandFarm?** Ability to easily capture my objectives and tie my revenue back to my actions. **What do you dislike about DemandFarm?** Need better meeting integrations and connections back to Outlook. **What problems is DemandFarm solving and how is that benefiting you?** The ability to have all of my revenue and admin tasks and actions in one place. The ability for my executive team to pull this information in real-time is a big key. ### 39. A break form Spreadsheets! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about DemandFarm?** Having a single place to plan with my CSM and leadership and collaborate on strategies to grow accounts. **What do you dislike about DemandFarm?** Nothing yet. There may need to be some additional integrations with SalesForce. **What problems is DemandFarm solving and how is that benefiting you?** Solving the problem of having account info and planning strategies across several documents and several people working the accounts. Better visualization into growth opportunites. ### 40. Great Support from the DF Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2022 **What do you like best about DemandFarm?** -Demand Farm as a tool is very useful for account management. -The team is always supportive of our needs and alwasy provides answers to our questions. **What do you dislike about DemandFarm?** -The look and feel of the UI can be improved **What problems is DemandFarm solving and how is that benefiting you?** Tracking each account performance and urging our Client Services Teams to plan for their accounts. Also, it provides data for our support team such as Demand Generation and for each of our Service Lines ### 41. Promising platform to drive our transformation to Enterprise grade **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about DemandFarm?** Ability to develop in-depth org charts, track rep/sales engagement with an account, more predictability to close all while driving higher penetration into our installed base. **What do you dislike about DemandFarm?** Lack of End to End analytics to track platform adoption. Lack of proper integration with SFDC to be able to enable such measurement and assess ROI - apparently, this is in the works. **What problems is DemandFarm solving and how is that benefiting you?** Visibility into an Enterprise level organization and key decision-makers/stakeholders.Better productivity. Enabling our Commercial sales org to be Enterprise-grade ### 42. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2022 **What do you like best about DemandFarm?** All the support and guidelines that the DemandFarm have bee given us. All meetings for their new UI and everything. DemandFarm is very useful when it comes to the financials **What do you dislike about DemandFarm?** I dont dislike demandFarm. Most of the time it's hard to navigate. But the support always has your back. They will support your issue/concern on anyway possible **What problems is DemandFarm solving and how is that benefiting you?** - ### 43. Crisp and easy to use tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about DemandFarm?** The features are intuitive and easy to use **What do you dislike about DemandFarm?** Lack of an approval workflow that can introduce a maker checker strategy **Recommendations to others considering DemandFarm:** The tool is easy to use and solves your key account management with a single source of truth for leadership and management team **What problems is DemandFarm solving and how is that benefiting you?** Primarily opportunity and account revenue management ### 44. exec sponsor **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about DemandFarm?** Demand Farm provides a layer on top of salesforce that allows some nice presentation and consolidation of information. **What do you dislike about DemandFarm?** There are a lot of real world considerations in account planning not included. **What problems is DemandFarm solving and how is that benefiting you?** DemandFarm allows a quick, consistent account plan across the sales team. They spend less time creating powerpoints. ### 45. Good Tool , however needs to still customize to suit org needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about DemandFarm?** Entire opportunity flow and tracking and Summary sections **What do you dislike about DemandFarm?** Same details to select all types of projects which may not applicable **What problems is DemandFarm solving and how is that benefiting you?** All details will be accessed by different levels in the organization this helps to avoid multiple excel usage - [View DemandFarm pricing details and edition comparison](https://www.g2.com/products/demandfarm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+07%3A05%3A55+-0500&secure%5Bsession_id%5D=0b057fbe-c165-42e9-bc0d-2c6d7755c788&secure%5Btoken%5D=5d21c0cb11fe2abf5cf4fd159a24572abc846526f77e0b4cf5c61e1f3b22d965&format=llm_user) ## DemandFarm Features **Logistics** - Integration - Analytics - Export - Upload - Employee Directory **Sales Team** - Flexible Sales Process - Training Mode - Playbooks **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Intelligence** - Opportunity Identification **Predictive Analytics** - Opportunity Scoring - Risk Analysis - Live Forecasting **Mapping** - Multiple Org Charts - Stakeholder Roles **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Sales Management** - Live Pipeline Management - Account-Based Analytics - Activity Tracking **Agentic AI - Customer Revenue Optimization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top DemandFarm Alternatives - [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) - 4.5/5.0 (607 reviews) - [Altify](https://www.g2.com/products/altify/reviews) - 4.2/5.0 (73 reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - 4.5/5.0 (1,649 reviews)