Products

Fini is an AI-first customer support platform helping companies deliver 5 star customer support experiences with zero code. Fini integrates with your internal company data and helps solve ~70% of customer support issues across platforms (Email, Chat, Slack, Intercom, Discord, Zendesk, Front, etc.) using Generative AI. Fini can be deployed in 100+ languages. Fini is backed by YC and Matrix, and is helping 100+ companies globally including Duolingo, Distrokid, Meesho.

Cardina is a co-browsing solution designed to enhance customer support by enabling agents to view and interact with customers' screens in real-time, without requiring any downloads or meeting links. This seamless integration allows support teams to guide users through complex processes, troubleshoot issues, and provide personalized assistance efficiently. Key Features and Functionality: - Real-Time Screen Sharing: Agents can instantly view and interact with customers' screens, facilitating imm

Conclude is the solution for unified collaboration on Slack and Microsoft Teams. Keep your conversations connected by integrating chat across Slack, Microsoft Teams, Zendesk, and Jira, with no-code apps for ticketing and even better collaboration. 👉Conclude Link connects Slack and Microsoft Teams facilitating bi-directional communication between both programs, ensuring that messages, reactions, and more work together seamlessly. Work from your preferred messaging platform, share and sync files,

CBOT is a leading AI company based in Istanbul, offering an end-to-end customer service automation platform driven by proprietary Generative AI and Conversational AI technologies. It enables enterprises to quickly develop and scale intelligent chatbots and voice assistants, leveraging Natural Language Processing (NLP and Natural Language Understanding (NLU. CBOT's solutions enhance customer experience by automating up to 70% of customer queries and increasing sales by up to 300%. The platform su

OurPeople is a revolutionary mobile communication platform that is disrupting the Human Capital Management (HCM) industry. Companies struggle worldwide to actively communicate with their Non-Desk Employees.

ClearTouch Operator is a comprehensive cloud-based contact center platform designed to enhance customer engagement and streamline operations for businesses across various industries, including banking, insurance, healthcare, BPOs, eCommerce, and automotive sectors. By integrating a wide array of tools such as dialers, telephony, workforce management, analytics, and CRM integrations, ClearTouch Operator offers a unified solution that eliminates the need for multiple service providers. Its flexibl

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr

TopCX: AI-Powered Customer Service Transformation TopCX helps businesses elevate their customer service with cutting-edge AI solutions. By leveraging advanced AI and data-driven insights, it streamlines ticket resolutions, boosts agent efficiency, and enhances customer satisfaction. Designed for businesses of all sizes, TopCX seamlessly integrates with platforms like Zendesk and Salesforce, delivering high-quality AI-driven support at a budget-friendly price.

Speakap is the all-in-one employee experience platform built for frontline teams. From communication and engagement to onboarding and compliance, Speakap brings everything your workforce needs into one secure, branded app—no emails, no scattered tools, no corporate noise. Unlike traditional intranets or office-first platforms repackaged for frontline workers, Speakap is designed specifically for industries like retail, hospitality, logistics, and manufacturing. It connects HQ and frontline te

Plazbot's purpose is to transform the areas of customer service and sales with artificial intelligence. Plazbot wants to eliminate the dissatisfaction gap that exists between companies and customers through an integrated service platform. - Chatbots for Whatsapp with AI. - CRM - Centralization of WhatsApp, Messenger, Instagram, telegram, voip, webchat, mercadolibre channels. - Centralized emails. - Management of Attention Agents. - WhatsApp Marketing and customer follow-up. - Advanced reports.

Anecdote is an AI-powered feedback analytics platform purpose-built for Product, CX, and Engineering teams to uncover a goldmine of insights from their customers' feedback. Plug in your qualitative feedback tickets from sources such as Intercom, Zendesk, App Store and Google Play and uncover the reasons why customers churn.

Helping organizations move to cloud-based Unified Communications platforms You get one intuitive platform for voice, team messaging, collaboration, and contact center. From click-to-dial functionality, call reporting, call recording and voicemail transcription, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Integrate ready-to-use business apps such as Salesforce, Zoho, Google, Micr

Brainfish is an AI-powered help center platform that uses natural language processing to provide instant answers to customer service questions. Brainfish uses machine learning algorithms to analyze customer queries and provide instant responses based on the context and intent of the question. It integrates with a range of popular help desk software (such as Zendesk) to enable seamless integration into existing customer service workflows. Brainfish is designed to use your content to answer a wi

Kanban Pro for Zendesk by GrowthDot is an all-in-one Kanban board and CRM solution built directly for Zendesk. It helps support and sales teams manage tickets, deals, pipelines, and customer communication without switching between multiple tools or syncing third-party platforms. The app combines visual ticket management with sales pipeline tracking, allowing teams to organize workflows using customizable Kanban boards, drag-and-drop ticket handling, deal stages, forecasting tools, and CRM featu

RedeApp is a software solution designed to bridge the communication gap between desk and non-desk workers. It offers a centralized platform for company updates, training materials, and critical documents, all accessible through a mobile app. This streamlines information flow and keeps frontline employees informed and engaged.

ZeroDesktop's Cloud Service Platform is a comprehensive solution designed to unify and manage digital content across various cloud services, providing users with a seamless and secure virtual desktop experience accessible from any web-enabled device. By integrating multiple cloud storage providers, ZeroDesktop enables individuals and organizations to consolidate their scattered digital assets into a single, organized interface, enhancing productivity and collaboration. Key Features and Function

DragonGlass connectors provide instant connectivity and data extraction capability to a variety of data sources ranging from SaaS platforms like ServiceNow, SalesForce, ZenDesk, Confluence, Jive, Jira, and Google Drive to on premise data sources like SQL databases, file repositories and blockchain platforms like Ethereum and Swirlds. In addition the platform also contains a Web crawler that can be easily configured by an end user to extract web content from any external web site.

InsiteChat.ai is a no-code AI chatbot platform that lets businesses train custom chatbots on their website, docs, and files in under 5 minutes — no coding required. Built for SaaS, e-commerce, and service businesses that want to automate customer support without enterprise budgets. What sets InsiteChat apart: • WhatsApp BYOK (Bring Your Own Key) — connect your own Meta WhatsApp Business credentials and pay Meta directly with no per-message markup. Most competitors route through a Business Solu

SuccessCX is a premier customer experience consultancy and Zendesk partner dedicated to transforming customer service operations for over 300 organizations across Australia and the Asia-Pacific region. By leveraging advanced technologies such as Zendesk, AI agents, and co-pilot tools, SuccessCX enhances response times, reduces manual workloads, and delivers superior outcomes for both customers and support teams. Their comprehensive services encompass Zendesk implementation, optimization, automat

StaffConnect delivers a powerful mobile employee engagement platform that transforms the employee experience by enabling large enterprises to connect, communicate and engage their entire workforce, especially remote, non-desk employees.