
What I like most about Plazbot is its omnichannel integration capabilities. The platform allows you to centralize all customer service channels, including WhatsApp, Facebook, Webchat, Telegram, Instagram and SMS. Furthermore, its no-code chatbot creation module is extremely useful in automating customer interactions efficiently. Integration with ChatGPT and support for agents and chatbots are also notable features that significantly improve our experience. Review collected by and hosted on G2.com.
Although the platform is powerful, it can be a little overwhelming for new users due to the number of features and options available. The price is also a little high for small businesses. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

