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Plazbot Reviews & Product Details

Plazbot's purpose is to eliminate the dissatisfaction gap that exists between companies and their customers with artificial intelligence and a centralized customer service platform that has the following modules: - Creation of Chatbots with No-Code module and conversation flows - Omnichannel platform that centralizes the service channels of Whatsapp, Facebook, Webchat, Telegram, Instagram, Mercadolibre, SMS. - WhatsApp marketing platform with massive shipments. - Telephone exchange for Vozip calls - Powerful CRM for closing sales. - Chatgpt integration and support for agents and chatbots. - Management of service agents. With Plazbot we go to medium and large companies and corporations where we attack all the pain points that exist in a customer service and sales area.

Seller

Plazbot

Languages Supported

Spanish

Product Description

Plazbot's purpose is to transform the areas of customer service and sales with artificial intelligence. Plazbot wants to eliminate the dissatisfaction gap that exists between companies and customers through an integrated service platform. - Chatbots for Whatsapp with AI. - CRM - Centralization of WhatsApp, Messenger, Instagram, telegram, voip, webchat, mercadolibre channels. - Centralized emails. - Management of Attention Agents. - WhatsApp Marketing and customer follow-up. - Advanced reports. - Integrated with Chatgpt Plazbot is a platform for customer service and sales services. You can connect with the main CRMs on the market such as: Zoho CRM, Hubspot, Pipedrive, Britix, Activecampaign, Mailchimp, Zendesk. Recognitions: - Chosen as one of the 100 best Startups in Peru according to Forbes in 2023. - Chosen for Rockstar closed program. - Endeavor scale up 2022-2

Overview by

Kristian Garcia (👨🏻‍💻 CEO & Founder en Plazbot)

Pricing

Pricing provided by Plazbot.

Personal Plan

$90.00

2 User pack Per Month

Professional Plan

$250.00

5 User pack Per Month

View More Pricing Information

Top-Rated Alternatives

Zendesk for Customer Service - AC

G2 Profile and Reviews

4.7/5

(3,988)

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Plazbot Media

Plazbot Demo - Chatbots Flowchart Builder with AI

Powerful chatbot flowchart builder with AI, webhooks and chatgpt.

Omnichannel platform that centralizes the service channels of Whatsapp, Facebook, Webchat, Telegram, Instagram, Mercadolibre, SMS.

Powerful CRM for closing sales

Plazbot Reviews (5)

G2 reviews are authentic and verified.

Here's how.

ÉD

Étienne D.

Software Test Engineer.

Mid-Market (51-1000 emp.)

8/20/2024

Guest users or non-business users of the software, not included in G2 scores.

"Plazbot is the comprehensive solution for customer management."

4.5/5

What do you like best about Plazbot?

What I like most about Plazbot is its omnichannel integration capabilities. The platform allows you to centralize all customer service channels, including WhatsApp, Facebook, Webchat, Telegram, Instagram and SMS. Furthermore, its no-code chatbot creation module is extremely useful in automating customer interactions efficiently. Integration with ChatGPT and support for agents and chatbots are also notable features that significantly improve our experience. Review collected by and hosted on G2.com.

What do you dislike about Plazbot?

Although the platform is powerful, it can be a little overwhelming for new users due to the number of features and options available. The price is also a little high for small businesses. Review collected by and hosted on G2.com.

What problems is Plazbot solving and how is that benefiting you?

Plazbot solves our communication and customer management problems. It helps us eliminate the dissatisfaction gap between our company and our customers by automating messages, managing service agents and centralizing communication channels. This not only improves operational efficiency, but also allows us to offer faster and more personalized customer service. Review collected by and hosted on G2.com.

SC

Sudhanshu C.

Software engineer

Mid-Market (51-1000 emp.)

1/5/2024

"AI tool for messaging Automation"

4/5

What do you like best about Plazbot?

It is the best tool to give live updates like something related to order confirmation, tracking, shipment status. we can say it is increasing marketing through whatsapp. Review collected by and hosted on G2.com.

What do you dislike about Plazbot?

No cons as such, as it is automating most of the hustles. Review collected by and hosted on G2.com.

AD

Alejandra D.

Social Media Manager

Small-Business (50 or fewer emp.)

8/21/2023

"improve communication with customers"

4/5

What do you like best about Plazbot?

it makes communication with customers easier for you. You will be able to adapt your business communications Review collected by and hosted on G2.com.

What do you dislike about Plazbot?

I consider it very effective. For now, I have no complaints. Review collected by and hosted on G2.com.

RJ

R. j.

Web Designer

Mid-Market (51-1000 emp.)

8/17/2023

"Work becomes easy"

5/5

What do you like best about Plazbot?

The good features provided by plazbot are are good and effective and user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Plazbot?

I didn't have such dislikes about plazbot till now everything is goofld. Review collected by and hosted on G2.com.

EH

Edwin H.

Small-Business (50 or fewer emp.)

8/20/2023

"Lovely App"

5/5

What do you like best about Plazbot?

It's really lovely app, its really helpful for our customer service bot. Review collected by and hosted on G2.com.

What do you dislike about Plazbot?

I think there's nothing i dont like from Plazbot. Review collected by and hosted on G2.com.