Introducing G2.ai, the future of software buying.Try now
Glia
Sponsored
Glia
Visit Website
Product Avatar Image
Brainfish

By Brainfish

4.5 out of 5 stars
4 star
0%
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with Brainfish?

Glia
Sponsored
Glia
Visit Website
It's been two months since this profile received a new review
Leave a Review

Brainfish Reviews & Product Details

Profile Status

This profile is currently managed by Brainfish but has limited features.

Are you part of the Brainfish team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Brainfish Media

Brainfish Demo - Custom Answers using LLM technology
Brainfish is designed from a new paradigm of Generative AI… Hyper-localised Large Language Model technology. This natural language technology provides a level of intuition not seen before.
Brainfish Demo - Interprets and Answers in 17 Languages
Brainfish can detect and answer in over languages: English Spanish Portuguese (Portugal & Brazil) French Italian Japanese Korean Dutch Chinese (Traditional & Simplified) German Turkish Polish Persian Russian Vietnamese
Brainfish Demo - Customer Journey Analytics
Brainfish shows you what your customers are asking, how they’re getting answered, and where the gaps in your content are.
Product Avatar Image

Have you used Brainfish before?

Answer a few questions to help the Brainfish community

Brainfish Reviews (1)

Reviews

Brainfish Reviews (1)

4.5
1 reviews

Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
DC
Small-Business (50 or fewer emp.)
"Best customer support platform"
What do you like best about Brainfish?

What I like the best is that It is quick and easy to integrate into the website Review collected by and hosted on G2.com.

What do you dislike about Brainfish?

I don't really like that access is through a demo Review collected by and hosted on G2.com.

There are not enough reviews of Brainfish for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Zendesk for Customer Service - AC Logo
Zendesk for Customer Service - AC
4.3
(6,665)
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
2
Fin by Intercom Logo
Fin by Intercom
4.5
(3,690)
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
3
Freshdesk Logo
Freshdesk
4.4
(3,610)
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
4
JustCall Logo
JustCall
4.3
(2,332)
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
5
Tidio Logo
Tidio
4.7
(1,851)
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
6
NiCE CXone Mpower Logo
NiCE CXone Mpower
4.3
(1,726)
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
7
Gladly Logo
Gladly
4.7
(1,084)
Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.
8
Plivo Logo
Plivo
4.5
(748)
Global SMS & Voice calls for businesses of all sizes
9
Sprinklr Service Logo
Sprinklr Service
4.3
(709)
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
10
Kustomer Logo
Kustomer
4.5
(503)
Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.
Show More
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Product Avatar Image
Brainfish
View Alternatives