Brainfish Reviews & Product Details

Brainfish is a knowledge intelligence platform built for complex B2B products. As companies grow, product knowledge becomes fragmented across docs, Slack, tickets, decks, and tribal expertise. Documentation goes stale. Teams give inconsistent answers. AI initiatives fail because the content underneath isn’t reliable. Brainfish acts as a living knowledge layer across Support, Customer Success, Product, and Enablement. It centralizes your existing knowledge, keeps it continuously up to date, and dynamically delivers the right answer based on persona, context, and configuration. Instead of static documentation, Brainfish provides context-aware intelligence that scales with product complexity — ensuring admins, end users, developers, and internal teams all receive accurate, role-specific guidance. With Brainfish, teams onboard faster, reduce support costs, and free up Product from constant escalations. It also lowers churn caused by confusion and gives companies the confidence to roll out AI on top of accurate, reliable knowledge. Brainfish helps growing B2B companies scale their expertise without having to scale headcount alongside it.