Products

Generates a steady flow of high-quality leads.

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth. Key Features and Functionality: - Sales Managem

Thoropass is an all-in-one compliance automation platform that streamlines the entire compliance and audit process by integrating advanced technology with expert guidance. Designed to eliminate the complexities associated with traditional compliance methods, Thoropass offers a seamless solution for achieving and maintaining certifications such as SOC 2, ISO 27001, HITRUST, PCI DSS, and HIPAA. By automating evidence collection, policy creation, and continuous monitoring, Thoropass significantly r

Born in the cloud and built for the enterprise, Ushur is an intelligent automation platform that automates work and conversations. Ushur believes the experiences of customers, employees, and partners will be transformed when we remove friction and tedium from everyday tasks. Using artificial intelligence and bots, Ushur’s visual, drag and drop tools automate front and back-office work across virtually any channel; text, web, voice, social, email and machine-to-machine. Working with existing b

Maven AGI is an enterprise AI platform that provides a unified agent experience across the entire customer journey.

Modern e-billing and matter management software, backed by the best customer service you’ve ever experienced.

Etiya’s CSM solution leverages AI and machine learning to provide a comprehensive, multi-channel service experience. It integrates natural language processing (NLP) to categorize and route customer requests, offering real-time ticket generation and intelligent ticket routing to the most skilled agents. The system also provides a 360-degree view of each customer, allowing customer service representatives (CSRs) to quickly access all necessary information, improving service efficiency. With automa

Customer Service Software Al-in-one inbox for inquiries via messaging platforms - WhatsApp, Messenger, Telegram and Viber. - Automatic ticket creation - Real-Time notifications - Faster and more efficient service

ThinkOwl is an artificial intelligence based service-desk software designed to combine human and machine learning.

Chatdesk Teams helps you scale your customer care efficiently with personalized support from high-quality agents who understand your brand. These agents work alongside your support team, helping to convert sales outside of business hours and during peak seasons e.g. holidays

Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support through an omnichannel inbox. The codebase for the product is completely open-source and is available under MIT license.

Jetlink is the new front line of your customer service, empowering businesses to provide personalized automated experiences at scale - Jetlink's low-code / no-code powerful AI chatbot platform raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact. Jetlink’s Probabilistic AI™ and 3 layer NLP engine, your virtual assistant has the conversational intelligence to truly understand every customer. Your chatbot not only recognizes what customers are asking

Deploy all the modules as a unified ‘experience’ platform solution; or focus on building with just the relevant modules for your current needs, and scale your solution and investment as you grow. Ibexa Content: For organizations who need to create content hubs and content services to use as a core component of their digital platform and services, and deliver content to any channel, Ibexa Content is a multichannel and headless content management system (CMS) designed for marketing, e-commerce an

Automatically generate and assign cases from customer emails, tweets, phone calls, customer portal submissions, or web-to-case forms. Cases automatically capture and display all conversations across channels, and link to contacts, projects, and other relevant records.

Track buzz surrounding your brand online

Agentic workflow platform for complex CX. From dynamic scripting and agent assist to self-service deflection, optimize FCR with safe, guardrailed AI.

Magentrix Customer Success is designed to deliver better customer service, reduce costs and save on development resources.

Linq is Digital Business Cards for you business. Easily create brandable, customizable, and mobile-optimized web pages to combine company and personal brands. Let your team show off who they are while showcasing the products, services, and company marketing materials (images, videos, and pdfs) all in one simple web page that drives customers and prospects to take action. Exchange contact information or send people to relevant sites or content from one page. Then, follow up right from our mobi

Albus is an AI-powered knowledge bot powered by GPT-4. It compiles a comprehensive knowledge base from Google Drive, Notion, Jira, HubSpot, and 100 more apps to answer your employees' questions. By providing a natural language interface, Albus enables team members to ask questions and receive accurate, reliable answers quickly. With Albus, teams can save time, reduce errors, and enhance collaboration by accessing the exact information they need when they need it.

OvationCXM is the leading AI-infused CXM platform that helps companies achieve higher revenue and lower support costs by orchestrating customer journeys, partner ecosystems and AI to operate more efficiently and effectively. Connect experience and operational customer data to enable shared visibility and collaboration across your ecosystem and improve service governance. Unlock AI-enriched insights using your rich trove of unique customer data for real-time CX impact and eliminate data and visib