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SmatBot

By SmatBot

4.5 out of 5 stars

How would you rate your experience with SmatBot?

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SmatBot Reviews & Product Details

Profile Status

This profile is currently managed by SmatBot but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$

SmatBot Media

SmatBot Demo - Website / Landing Page Chatbot
Automated chatbots to Acquire, Engage, and Support customers ✅ Live Chat Customer Suppport ✅ Generate Leads ✅ Supports 50+ Languages ✅ Collect Feedback & Survey
SmatBot Demo - Facebook Messenger Chatbot
24/7 chatbot support for FAQs, seamless enquiries
SmatBot Demo - WhatsApp Chatbot
One-Stop Solution for WhatsApp Business API. ✅ Whatsapp Catalog ✅ Whatsapp Ecommerce ✅ Whatsapp Marketing Messaging ✅ Live Customer Support
SmatBot Demo - Instagram Chatbot
One-Stop Solution For Your Instagram Automation. ✅ Story Mention, reaction, reply ✅ Comments Automation ✅ Instagram Broadcasting ✅ Instagram Shopping / Catalogue ✅ Answer every FAQ ✅ Context-driven Conversation
SmatBot Demo - Analytics Dashboard
We provide Analytics & Reports and can download the reports. ✅ Visitors ✅ Unique Interations ✅ No of Leads Submitted ✅ Lead Generation Rate ✅ Appointments Booked
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SmatBot Reviews (27)

Reviews

SmatBot Reviews (27)

4.5
27 reviews

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Suyash P.
SP
Program Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Whatsapp Chatbot"
What do you like best about SmatBot?

1. Very easy to use, and easy to make the changes in the flows of the chatbot

2. Cost-friendly for Startups as well

3. Very cooperative staff, helping with setup and knowing more about the application Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Didn't find anything which can be disliked Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
"Brutal honest review"
What do you like best about SmatBot?

I have been using the product for quite sometime and I must say it is loaded with features, if you have the budgets for it then its a must use app. And the integration process was completd in 1 day along with the business account verification process. Customer support is great, they are available when required and will promptly reply and get your matter resolved. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

1. The additional BI purchase must be avoided as other similar serivce which I use does not require us to buy additional BI.

2. The media upload size needs to improve especially for video files, which other similar service I use has an option to till 16mb, here we have the option to only upload 5mb video, which I not usefull as any video below 5mb the quality is quite bad. Review collected by and hosted on G2.com.

Mani .
M
Vice President Operations
Small-Business (50 or fewer emp.)
"Smatbot is Perfect Platform for AI-Powered Chatbots"
What do you like best about SmatBot?

I had a great experience using Smatbot. Smatbot fulfilled all of my expectations in every way and i recommend anyone who is looking for AI bots must start with smatbot.

From the user-friendly interface to the extensive range of features, Smatbot impressed me at every turn. The platform's intuitive design made it easy for me to navigate and accomplish my tasks efficiently. Additionally, the robust functionality provided me with all the tools I needed to create and manage my chatbot effectively. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

I dont dislike any features as such while using smatbot. Review collected by and hosted on G2.com.

VG
Mid-Market (51-1000 emp.)
"Smatbot serves as the communication medium between the citizens/visitors and the management."
What do you like best about SmatBot?

The integration of Smatbot with our official website has been seamless and praiseworthy. This has not only expedited our response time but also guaranteed that our citizens and visitors receive precise information without delay. It has simplified the process of accessing information for our citizens and visitors, which has led to a surge in user engagement and satisfaction. The dedication of your team to provide the best possible service is evident in the superior quality of chatbot. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Frequency of use is daily, There are no glitches in the SmatBot services/platform. If there is any configuation issues from our side customer support is always available to support for resolve issue. Review collected by and hosted on G2.com.

Anwesh B.
AB
Small-Business (50 or fewer emp.)
"Great Product"
What do you like best about SmatBot?

Customer Support is very great and its very instant Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Nothing as such , everything is great at its place Review collected by and hosted on G2.com.

MH A.
MA
Mr
Small-Business (50 or fewer emp.)
"Nice WhatsApp API Provider with my Magento Application"
What do you like best about SmatBot?

Nice Experience with my CRM portal and more application integration with smatbot. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Not responsiness in mobile view & rest of very nice. Review collected by and hosted on G2.com.

Vijay Y.
VY
SDET
Mid-Market (51-1000 emp.)
"Great Support and User-Friendly Interface"
What do you like best about SmatBot?

it's an Indian company that provides chatbot features an affordable price Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

we have been using Smatbot for last 3 months and we and not found any issue Review collected by and hosted on G2.com.

RS
Small-Business (50 or fewer emp.)
"It is a wonderful experience , the smatbot team is very helpful and their service is amazing"
What do you like best about SmatBot?

It`s features and it`s flow setup it`s quite amazing also the UI is very user friendly and easy to understand Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Sometimes it works very slow also they can inpput some more features Review collected by and hosted on G2.com.

YI
Small-Business (50 or fewer emp.)
"Increased Leads and Customer Engagement with smatBot"
What do you like best about SmatBot?

Setting up the chatbot was really easy. SmatBot has a user-friendly platform where you can customize how the chatbot looks and create conversations that fit your business. We were also able to connect it to our existing customer management system, which made everything seamless. Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

it's been a year we have been using smabot we have not encountered any issues Review collected by and hosted on G2.com.

Noor M.
NM
Small-Business (50 or fewer emp.)
"Best Leads Generation Platform"
What do you like best about SmatBot?

It's such an excellent source to generate the leads among such places where we can't even reach out manually; it is friendly and accessible where we can easily find the client contact information on one page Review collected by and hosted on G2.com.

What do you dislike about SmatBot?

Nothing is as of now. Everything is good, sometimes inquiries will be very, very few, and rarely page gets stuck while we login. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$
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