In addition to the continued savings and support with our outside counsel spend, the Brightflag team guided us smoothly through the implementation process. We were able to consolidate several platforms we had been using for matter management, e-billing, case updates, document management, and more into Brightflag. Having a single, easily accessible source of information has made it much easier for the Legal Department to share updates with outside counsel and across business units. Our Senior Customer Success Manager, Sharon Palchak, continues to suggest new ideas for getting even more out of Brightflag, and she is truly a joy to work with.

The granular access to data insights using Brightflag AI

Visibility of spend, support from CSM (Juliet).