Brightflag is easy to use, intuitive and flags discrepancies between invoices and our Outside Counsel guidelines.

I love how Brightflag helps me get a proper grip on outside counsel spend by enforcing rate cards and billing guidelines automatically, so I catch block billing and out-of-scope work easily. Having matter budgets tracked in one place is invaluable when finance asks for accruals or during panel reviews. It's also great that invoices move smoothly from submission to approval in just two screens, with a clear layout that doesn't need a cheat sheet. Plus, the straightforward setup meant our panel firms could start submitting within the first billing cycle, which was a relief.

I really appreciate Brightflag's automated invoice review. It's great because it reads each line item and flags anything outside our billing guidelines or agreed rates before it reaches my desk. This shift means my team isn't stuck combing through narratives by hand; instead, they focus on judging exceptions. Getting the platform up and running was much easier than expected, and getting invoices into the system was painless. The automated review process spares my team from tedious work, and tracking spend by department is straightforward, which is crucial when several functions use outside counsel simultaneously. The platform has really helped me stop relying on estimates for month-end closes and lets me see committed spend on open matters ahead of invoices arriving. Automated reminders also make sure we get submissions ahead of deadlines, and budget holders can check their positions without needing to go through me.