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Ushur

Ushur

4.4 out of 5 stars

5 star

58%

4 star

41%

3 star

2 star

1 star

17 reviews

1 profiles
3 categories

Average star rating

4.4

Serving customers since

2014

Customer Self-Service

No-Code Development Platforms

Robotic Process Automation (RPA)

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Ushur

17 reviews

Born in the cloud and built for the enterprise, Ushur is an intelligent automation platform that automates work and conversations. Ushur believes the experiences of customers, employees, and partners will be transformed when we remove friction and tedium from everyday tasks. Using artificial intelligence and bots, Ushur’s visual, drag and drop tools automate front and back-office work across virtually any channel; text, web, voice, social, email and machine-to-machine. Working with existing backend systems, these end-user driven, intelligent automation augment your existing workforce, reduce process times from weeks to hours and elevate the customer experience.

Profile Name

Ushur

Star Rating

Ushur Reviews

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Profile Name

Ushur

Star Rating

Jonathan B.

09/03/2024

Validated Reviewer

Review source: G2 invite on behalf of seller

Incentivized Review

Ushur is a platform with great customer service that is highly customizable to fit any need.

|Ushur

The Ushur platform is easy to engage with for Aflac's needs. It has been invaluable as a platform for our BSP's. Customer support and partnership has been one of its best values for the platform making it easier to collaborate and communicate our needs for what the platform needs to be. The team has worked very hard to meet our needs over the years with amazing success.

Larissa A.

Experienced in Communications, Coordination, and Administration | MPA, BS Kinesiology

08/11/2024

Validated Reviewer

Review source: G2 invite on behalf of seller

Incentivized Review

Simplifying Member Connections and Benefits!

|Ushur

Ushur’s ability to tailor its solutions to fit specific business needs is fantastic. Whether in healthcare or any other sector, you can adjust the platform to meet your exact requirements, ensuring it works seamlessly with your unique processes! A standout feature has been the customer success manager, who guides us through each step of implementing campaigns. This hands-on support has been incredibly helpful, ensuring a smooth setup and effective use of the platform.

Verified User in Hospital & Health Care

05/07/2024

Validated Reviewer

Verified Current User

Review source: G2 invite on behalf of seller

Incentivized Review

Great team to collaborate with!

|Ushur

Beautiful and intuitive platform, supportive and flexible project team.

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About

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HQ Location:

Santa Clara, California

Social

What is Ushur?

Ushur is a company specializing in automating customer engagement through its intelligent automation platform. Their services focus on enhancing customer experiences by using AI-powered solutions to streamline communications and workflows. The platform enables businesses to automate processes such as customer support, onboarding, and service inquiries through no-code interfaces, facilitating seamless interactions via email, messaging apps, and chatbots. Their tools aim to improve efficiency and reduce operational costs while maintaining high-quality customer satisfaction.