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Ushur

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17 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.4
Serving customers since
2014

Profile Name

Star Rating

10
7
0
0
0

Ushur Reviews

Review Filters
Profile Name
Star Rating
10
7
0
0
0
JB
Jonathan B.
09/03/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Ushur is a platform with great customer service that is highly customizable to fit any need.

The Ushur platform is easy to engage with for Aflac's needs. It has been invaluable as a platform for our BSP's. Customer support and partnership has been one of its best values for the platform making it easier to collaborate and communicate our needs for what the platform needs to be. The team has worked very hard to meet our needs over the years with amazing success.
Larissa A.
LA
Larissa A.
Experienced in Communications, Coordination, and Administration | MPA, BS Kinesiology
08/11/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Simplifying Member Connections and Benefits!

Ushur’s ability to tailor its solutions to fit specific business needs is fantastic. Whether in healthcare or any other sector, you can adjust the platform to meet your exact requirements, ensuring it works seamlessly with your unique processes! A standout feature has been the customer success manager, who guides us through each step of implementing campaigns. This hands-on support has been incredibly helpful, ensuring a smooth setup and effective use of the platform.
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
05/07/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great team to collaborate with!

Beautiful and intuitive platform, supportive and flexible project team.

About

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HQ Location:
Santa Clara, California

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What is Ushur?

Ushur is a purpose-built Agentic CX Automation platform designed to streamline journeys across the entire customer lifecycle,  specifically for regulated industries. We set the standard for best-in-class self-service customer experiences, enabling customers to start, navigate, and complete complex requests end to end—without handoffs, callbacks, or loss of context. Designed from the ground up for healthcare, insurance, and financial services, Ushur AI agents operate at the highest levels of security, compliance, auditability, and control, ensuring trust is never compromised. The platform uniquely combines intelligent, agentic automation with seamless human handoff and industry-leading outbound capabilities, enabling proactive, two-way engagement across text, email, voice, and chat. At enterprise scale, Ushur helps organizations improve customer retention and customer growth, while reducing staff burden for customer service and delivering the fastest time to value through a no-code deployment.

Details

Year Founded
2014