Products

NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.

Success.ai is an AI-driven platform designed to revolutionize B2B lead generation and email outreach. By providing unlimited access to a vast database of over 700 million verified contacts, it empowers businesses to connect with potential clients efficiently. The platform integrates advanced tools such as AI-powered email writing, automated email warm-up services, and a unified inbox, streamlining the entire outreach process. Success.ai caters to sales teams, marketers, agencies, and entrepreneu

Observe.AI is the Conversation Intelligence Platform for Contact Centers that uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance.

The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.

BuzzStream is a comprehensive digital PR and link-building platform designed to streamline outreach efforts for marketers, PR professionals, and SEO specialists. By automating the research and management of influencer relationships, BuzzStream enables users to efficiently build connections, promote content, and enhance online visibility. Its intuitive interface and robust features transform traditional, time-consuming outreach processes into organized, scalable campaigns. Key Features and Fu

inBeat helps you find influencers for your marketing campaigns in just a few clicks. Find quality niche influencers thanks to the keyword and location search. Narrow down your results based on your key performance metrics such as following count or engagement rate. And you're good to go! The software detects and avoids spam recognizing engagement groups, fake followers and unauthentic profiles. So you are always sure to get quality results in your influencer research. inBeat also allows you t

Bloomfire is a searchable and secure hub for your company knowledge. Bloomfire helps teams find knowledge fast so everyone has information when and where they need it.

Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.

Salesflare is a B2B sales CRM for small and medium-sized businesses that keeps itself up to date automatically. It captures contacts, companies, emails, meetings and relationship data, so sales teams spend less time maintaining their CRM and more time following up with customers. Connect Gmail, Outlook and your calendar, and Salesflare automatically builds complete customer timelines from your team’s interactions. It enriches contact and company records, suggests who and what to follow up on, an

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. Headquartered in Singapore, Toku has been recognised as one of the nation’s Top 40 Fastest Growing Companies in 2024 by The Straits Times and Statista. We combine local expertise, regional in-country infrastructure and global reach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud c

An omnichannel communications platform (Voice, SMS, live-chat, chat-bots, email, Social, etc.), that can easily integrate into all of your business processes. Our standard platform can be activated in less than 30 minutes and most of our configuration can be done remotely. Deployment flexibility: we provide our offering in 3 different models: on-premise Perpetual, on-premise SaaS, Cloud.

Alauda Container Platform (ACP) is a unified cloud-native platform powered by Kubernetes that simplifies infrastructure and application management across on-premise, hybrid, and multi-cloud environments.

SuccessKPI is a leading contact center intelligence and analytics platform that empowers executives, managers, and agents to deliver a great customer experience. SuccessKPI provides visibility of all customer interactions across channels throughout the contact center with over 180 pre-built data connectors. Our platform uses AI to create actions from insights to improve operational efficiency, enforce adherence to compliance and coaching processes, and increase agent retention. Leading companies

CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

HAProxy is an open-source software load balancer and reverse proxy for TCP, QUIC, and HTTP-based applications. It provides high availability, load balancing, and best-in-class SSL processing. HAProxy One is an application delivery and security platform that combines the HAProxy core with enterprise-grade security layers, management and orchestration, cloud-native integration, and more. Platform components: HAProxy Enterprise: a flexible data plane layer for TCP, UDP, QUIC, and HTTP-base

CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.

VMware Cloud Foundation (VCF) provides the easiest way to deploy and run a hybrid cloud. VMware Cloud Foundation (VCF) provides integrated cloud infrastructure (compute, storage, networking and security) and cloud management services to run enterprise applications in both private and public environments.

Get real-time visibility, events alerts for all your container shipments with actionable insights.

VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.