Introducing G2.ai, the future of software buying.Try now

Webex Suite Reviews & Product Details

Pricing

Pricing provided by Webex Suite.

Basic Plan

$0.00

Webex Suite Media

Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Play Webex Suite Video
Play Webex Suite Video
Play Webex Suite Video
Play Webex Suite Video
Play Webex Suite Video
Product Avatar Image

Have you used Webex Suite before?

Answer a few questions to help the Webex Suite community

Webex Suite Reviews (18,599)

View 32 Video Reviews
Reviews

Webex Suite Reviews (18,599)

View 32 Video Reviews
4.2
18,600 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Ajit  M.
AM
Senior Data analyst
Mid-Market (51-1000 emp.)
"Effortless Meetings and Clear Audio with Webex Suite"
What do you like best about Webex Suite?

everything is best about webex suite,, its very easy to use , i mainly use it for daily team meeting , sharing dashboards and reviewing analysis updates with product and marketing teams, i like its audio quality, even when the network is average , the voice remains clear. the screen sharing experience is smooth, especially while presenting dashboards from Tableau or Looker studio. i also like the noise removal features, which actually helps a lot in our office environment where people are talking around. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

the overall platform is good, but the UI still feels slightly old compared to Zoom or google meet, whenever i try to switch between screen share and application share, there is a small lag. Review collected by and hosted on G2.com.

Akshay T.
AT
Big Data Developer
Mid-Market (51-1000 emp.)
"Webex suite Makes a Positive Impact"
What do you like best about Webex Suite?

Webex suite plays an important role in my daily communication and collaboration across teams, i regularly use webex meetings for design discussions, architecture reviews, and troubleshooting data pipelines issues with analyst and cloud teams, screen sharing and meeting recordings are very useful when reviewing complex data flows, query logic or performance issues, webex chat also helps in quick coordination with long email chains. and its integration with google workspace helps alot for workflow. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

sometimes the application feels a bit heavy on system resources, especially during long meeting with screen sharing, the UI can also take some time to get used to for new users. Review collected by and hosted on G2.com.

PP
Cyber Security Engineer
Small-Business (50 or fewer emp.)
"Seamless All-in-One Communication with Reliable Performance"
What do you like best about Webex Suite?

What I appreciate most about Webex Suite is the seamless integration of its features. Calling, meetings, and messaging are all conveniently located in one place, and the experience feels genuinely consistent throughout. The audio and video quality are reliable, and the platform functions smoothly without the usual hassle found in some other services. This really simplifies daily communication for me. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The thing I dislike about Webex Suite is that it can feel a bit heavy at times. Some features take a while to load, and the interface isn’t always as intuitive as it could be. There are moments where it feels like it’s trying to do too many things at once, which can make simple tasks a bit slower than they should be. Review collected by and hosted on G2.com.

N
Associate Software Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Seamless, Secure Collaboration for Hybrid Teams"
What do you like best about Webex Suite?

Webex Suite offers seamless video meetings, team messaging, and calling in one integrated platform. Its reliability, security, and AI-powered features like real-time transcription and noise removal enhance productivity. Easy to use across devices, it supports hybrid work environments effectively—making communication smooth, efficient, and inclusive for teams everywhere. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Webex Suite can feel less intuitive than competitors, with occasional UI clutter and inconsistent feature placement. Some users report performance lag during large meetings, and advanced settings may be hard to locate. Integration with non-Cisco tools isn’t always seamless, and the mobile experience sometimes lacks parity with the desktop version. Review collected by and hosted on G2.com.

SARAKAM K.
SK
Mid-Market (51-1000 emp.)
"Intuitive UI, Great for Campus Placements"
What do you like best about Webex Suite?

I really appreciated Webex Suite for its simple and neat interface, which makes it very easy to use. Even someone who is not that familiar with similar platforms can easily figure out what is happening and know which button to go next. It's straightforward to navigate, make calls, and perform tasks. The initial setup was smooth and effortless, thanks to the user-friendly interface. I used it during campus placements for interviews and team meetings, and it worked really well for these purposes. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

I would say there's only one thing because not everybody uses Webex Suite experience. It would be better if they're trying to expand their user case. If they provided interconnectivity between applications like Microsoft Teams does, this would be useful in corporate situations. Review collected by and hosted on G2.com.

JS
System Administrator
Small-Business (50 or fewer emp.)
"Webex suite: Unlimited Free Meetings and Messaging for Small Businesses"
What do you like best about Webex Suite?

Webex suites is one of the best meeting tools I’ve used. The Webex suite stands out because it allows unlimited meetings at no cost, even though each meeting is limited to 40 minutes. However, you can simply restart the meeting with a new link after 40 minutes, and the sessions continue smoothly without restrictions. This is especially helpful for users and businesses that cannot subscribe to a premium plan, as it enables them to maintain communication with clients and handle internal discussions easily. Additionally, WebEx offers unlimited instant messaging, so teams can stay connected at any time without limitations, which helps keep operations running efficiently.

What I value most is that all these features are available for free, making WebEx an excellent choice for new and small businesses that need dependable communication tools without significant costs. For startups and individuals just starting out, the free tier covers nearly all essential requirements. That’s what makes WebEx feel genuinely valuable and unique to me. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Operating it is extremely straightforward, so I have no complaints. Review collected by and hosted on G2.com.

VD
Sales Manager
Small-Business (50 or fewer emp.)
"Webex Suite: High-Quality Meetings"
What do you like best about Webex Suite?

1. Simple meeting scheduling that connects smoothly with calendars, so you don't waste time juggling links.

2. Good security and compliance features, so even sensitive discussions feel safe.

3. Clean, reliable video quality even on average networks.

4. Collaboration tools (whiteboard, polling, reactions, etc.) feels polished and easy for everyone to use.

5. Smooth implementation with minimum setup pain.

6. High daily usage, thanks to reliability. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

1. App feels heavy at times, especially during startup on older or mid-range laptops.

2. Occasional sync issues between Webex app and calendar when changes happen last minute.

3. Integrations sometimes feel patchy, especially when connecting with third-party CRMs.

4. Customer support response times can be slow, especially for non-critical tickets. Review collected by and hosted on G2.com.

Advika  P.
AP
DevOps Engineer
Mid-Market (51-1000 emp.)
"Reliable Team Communication with Seamless Integrations"
What do you like best about Webex Suite?

its been over a year now we are using Webex suite for meetings, i find webex suite very reliable for team communication especially during release cycles and incident calls, the call quality and noise-cancellation work well even when multiple people join from different networks, i also like the integrations with tools like Jira , Slack and CI/CD alerts which helps us stay updated during deployments, screen sharing and remote control features are smooth and useful when we need to troubleshoot issues together. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

the desktop app feels slightly heavy at times, as it takes a few seconds more to open compared to other meeting tools. and switching between meeting or workspace can be a bit confusing for new team members, but overall its easy to use and we use it almost every time Review collected by and hosted on G2.com.

Vijay  C.
VC
Sales and Marketing Specialist
Mid-Market (51-1000 emp.)
"Reliable Meetings with Crystal-Clear Audio and Effortless Scheduling"
What do you like best about Webex Suite?

we are using Webex suite for meeting in our company from last 3 years, and personally i started using it from last 1 year. i mostly use it for client meeting, team catch ups and remote product demos, i like the video and audio quality stays stable even when my network is a bit weak. this helps a lot because in sales calls, even a small glitch can break the flow, it also gives me very clear screen sharing so when i m presenting campaign or showing performance numbers to client, everything looks neat. the meeting scheduling part is also easy, it connects smoothly with my calendar, so i dont have to send reminders manually. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

one thing i feel could be improved is that sometimes it take a little extra time to load after updates but once it opens the experience is smooth. Review collected by and hosted on G2.com.

MYFIRST T.
MT
Network and Security Administrator
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Online Meetings and Collaboration Made Simple"
What do you like best about Webex Suite?

The thing I like best about Webex Suite is how easy it makes it to join and run online meetings, share content, and chat with teammates—all in one place. It has a simple, user-friendly interface, and features like noise cancellation and recording make remote teamwork feel smooth and professional. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

One thing I dislike about Webex Suite is that it sometimes uses a lot of computer resources and can feel slow, especially on older devices. Updates and joining meetings can occasionally take longer than expected, and sometimes the interface feels a bit cluttered with options, making it harder to quickly find what you need. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Webex Suite.

Basic Plan

$0.00

Call Plan

$12
user/month

Meet Plan

$13.50
user/month
Webex Suite Comparisons
Product Avatar Image
Microsoft Teams
Compare Now
Product Avatar Image
Slack
Compare Now
Product Avatar Image
Zoom Workplace
Compare Now
Webex Suite Features
Screen Sharing
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Notifications Blocker
Remote Control
Password Protection
Recording
In-Browser Application
Product Avatar Image
Product Avatar Image
Webex Suite