Webex Suite Features
Basic Communication (6)
Phone Calls
Enables users to place phone calls over the internet. This feature was mentioned in 242 Webex Suite reviews.
Video Calls
As reported in 228 Webex Suite reviews. Enables users to place video calls over the internet.
Instant Messaging
Enables users to send instant messages over the internet. 209 reviewers of Webex Suite have provided feedback on this feature.
Screen Sharing
As reported in 256 Webex Suite reviews. Enables users to share screens over the internet.
Conference Calls
Enables multiple users to make phone or video calls over the internet at once. This feature was mentioned in 257 Webex Suite reviews.
Desk-to-Desk Calls
As reported in 146 Webex Suite reviews. Enables users to contact one anothers through mobile phones and landlines.
Advanced Features (3)
Hold Music
Offers users the option to play music for contacts who are on hold. 134 reviewers of Webex Suite have provided feedback on this feature.
Automated Attendants
Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. 134 reviewers of Webex Suite have provided feedback on this feature.
VOiP Number
Offers users a unique number that can be dialed from anywhere. 179 reviewers of Webex Suite have provided feedback on this feature.
Access (3)
Software Pairing
Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. This feature was mentioned in 162 Webex Suite reviews.
Browser Extension
Allows users to download the tool along as an extension to their browser of choice. 187 reviewers of Webex Suite have provided feedback on this feature.
Individual Download
Based on 178 Webex Suite reviews. Requires users download the software on its own.
Content Sharing (3)
Video Streaming
Based on 983 Webex Suite reviews. Live streams audio and video from both teacher and student managed devices
Session Recording
As reported in 964 Webex Suite reviews. Captures each session via a stream recording feature
File Sharing
The ability to share PowerPoints, images, and other file types This feature was mentioned in 942 Webex Suite reviews.
Collaboration (9)
Whiteboard
Contains an interactive whiteboard for both student and teacher use This feature was mentioned in 900 Webex Suite reviews.
Hand Raising
Provides a hand raising feature for students that wish to ask questions or offer insight This feature was mentioned in 978 Webex Suite reviews.
Participation Controls
Teachers control participation permissions for students This feature was mentioned in 971 Webex Suite reviews.
Survey Tools
Creates online polls within the classroom environment 876 reviewers of Webex Suite have provided feedback on this feature.
Screen Sharing
Permits screen sharing between the teacher and students 1001 reviewers of Webex Suite have provided feedback on this feature.
Integrated Communications
Based on 35 Webex Suite reviews. Integrates with outside communications software so its features can be used inside the application.
Native Communications
As reported in 36 Webex Suite reviews. Provides native communication channels within the application.
Board Overview
As reported in 35 Webex Suite reviews. Provides a map, table of contents, or overview that organizes a given workspace for easy nativagtion.
Screen Sharing
Allows users to share their screen within the application. 35 reviewers of Webex Suite have provided feedback on this feature.
Functionality (3)
Technical Support
As reported in 881 Webex Suite reviews. Live technical support available for all users
Live Chat
As reported in 980 Webex Suite reviews. Text chat tools within the classroom
Markup Tools
Ability to markup different media types within a session This feature was mentioned in 882 Webex Suite reviews.
Business Instant Messaging (6)
File Sharing
As reported in 943 Webex Suite reviews. Allows users to send and open various file types.
Notifications
Notifies users when they have been contacted or tagged. This feature was mentioned in 1047 Webex Suite reviews.
Search
Based on 960 Webex Suite reviews. Message content search capability.
Mobile Application
Based on 904 Webex Suite reviews. Software can be accessed through a downloadable mobile application.
Web Application
Based on 964 Webex Suite reviews. Software can be accessed through a downloadable desktop app or a cloud-based site.
Integrations
Based on 870 Webex Suite reviews. Application integrates with other outside software.
Business Instant Messaging (2)
Audio Conferencing
Allows users to communicate via audio call. This feature was mentioned in 1015 Webex Suite reviews.
Video Conferencing
As reported in 957 Webex Suite reviews. Allows users to communicate via video call.
Visual Tools (4)
Whiteboarding
Provides a whiteboarding space or whiteboarding tools in the workspace. 70 reviewers of Webex Suite have provided feedback on this feature.
Annotations
Allows users to annotate other content posted in the workspace. This feature was mentioned in 66 Webex Suite reviews.
Graphing
Auto-generates or allows users to create diagrams and graphs based on imported data. 66 reviewers of Webex Suite have provided feedback on this feature.
Templates
Based on 68 Webex Suite reviews. Provides templates or template creation to organize workspaces.
Collaboration Tools (9)
Simultaneous Screen Sharing
Based on 65 Webex Suite reviews. Allows multiple users to share their screen simultaneously.
Document Sharing
Allows users to share documents within the platform. This feature was mentioned in 69 Webex Suite reviews.
Availability Status
Allows users to set personal availability. 68 reviewers of Webex Suite have provided feedback on this feature.
Mobile Application
Based on 66 Webex Suite reviews. Software is available as a downloadable mobile application.
Screen Sharing
Based on 10160 Webex Suite reviews and verified by the G2 Product R&D team. Able to share your desktop screen or an application with the rest of the conference.
Presentations
Based on 2961 Webex Suite reviews and verified by the G2 Product R&D team. Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.
Whiteboarding
Based on 2642 Webex Suite reviews and verified by the G2 Product R&D team. Provides a virtual whiteboard for collaborative use.
Live Chat
Based on 3186 Webex Suite reviews and verified by the G2 Product R&D team. Conferences have a text chat feature.
Hand Raising
Based on 3036 Webex Suite reviews. Allows conference participants to notifiy conference hosts when they want to speak.
Office Customization (3)
Office Decor
As reported in 67 Webex Suite reviews. Allows users to decorate their virtual office space.
Customized Floor Plans
Allows administrators to design their virtual office themselves. This feature was mentioned in 65 Webex Suite reviews.
Personal Offices
Based on 65 Webex Suite reviews. Allows individual users to create personal offices within the virtual workspace.
Design Tools (5)
Drawing
Allows users to draw on the whiteboard. This feature was mentioned in 363 Webex Suite reviews.
Marker Colors
Assigns or allows users to pick different colors to designate who is drawing. 362 reviewers of Webex Suite have provided feedback on this feature.
Mind Mapping
Based on 317 Webex Suite reviews. Provides tools that design mind maps for brainstorming sessions.
Templates
Provides premade templates to organize the whiteboard. This feature was mentioned in 324 Webex Suite reviews.
Drag-and-Drop
Allows users to drag and drop images, videos, links, and other content onto the whiteboard. 340 reviewers of Webex Suite have provided feedback on this feature.
Communication Tools (2)
Voting
Offers a built-in voting system. 341 reviewers of Webex Suite have provided feedback on this feature.
Commenting
Allows users to annotate the whiteboard or comment on specific pieces of content on it. 363 reviewers of Webex Suite have provided feedback on this feature.
Integrations (2)
CMS Integrations
Integrates with outside content management systems to save the whiteboard or pull content from. 293 reviewers of Webex Suite have provided feedback on this feature.
Sharing
As reported in 361 Webex Suite reviews. Allows users to share or export whiteboards to other software.
Software Offering (3)
In-Browser
Product is available as an in-browser application. 358 reviewers of Webex Suite have provided feedback on this feature.
Desktop App
Based on 395 Webex Suite reviews. Product is available as a downloadable desktop application.
Mobile App
Product is available as a mobile application. 381 reviewers of Webex Suite have provided feedback on this feature.
Conferencing Options (3)
Group Live Chat
Based on 5268 Webex Suite reviews and verified by the G2 Product R&D team. Provides a live chat feed during a screen sharing session.
Audio Conferencing
Based on 5495 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to communicate via audio channels.
Video Conferencing
Based on 5409 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to communicate via video channels.
Presenter Tools (4)
Live Preview
As reported in 4900 Webex Suite reviews. Provides a live preview of what viewers are seeing in real-time.
Notifications Blocker
Based on 4257 Webex Suite reviews and verified by the G2 Product R&D team. Blocks notifications from other applications from appearing during a screen sharing session.
Remote Control
Based on 4611 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to give audience members control of cursors or tools on the shared screen.
Switch Presenter
Based on 5125 Webex Suite reviews and verified by the G2 Product R&D team. Allows presenters to relinguish presenter access to another user in a call.
Application Tools (3)
Password Protection
Based on 4350 Webex Suite reviews and verified by the G2 Product R&D team. Provides password protection to screen sharing sessions.
Recording
Based on 4912 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to record screen sharing sessions for later review.
In-Browser Application
Software is available within browsers. This feature was mentioned in 4879 Webex Suite reviews.
Guest Tools (3)
Virtual Receptionist
As reported in 63 Webex Suite reviews. Provides a virtual receptionist for guests.
External Video Conferencing
Allows users to video chat with external entities within the platform. This feature was mentioned in 65 Webex Suite reviews.
Guest Links
As reported in 61 Webex Suite reviews. Provides links to allow users into the virtual workspace.
Features (6)
Voicemail to Email
As reported in 158 Webex Suite reviews. Transcribes voice messages to email.
Voicemail to SMS
Based on 101 Webex Suite reviews. Transcribes voice messages and delivers them via text message.
File Sharing
As reported in 153 Webex Suite reviews. Includes a way to easily share files between users.
Voice Conferencing
Based on 171 Webex Suite reviews. Allows multi-participant phone conferences.
Video Conferencing
Based on 153 Webex Suite reviews. Can host video conferences.
Conference Transcripts
Based on 141 Webex Suite reviews. Records and transcribes voice and video conferences.
Extensions (3)
Tenancy Flexibility
As reported in 146 Webex Suite reviews. Can be deployed as a single-tenant or multi-tenant product.
Native VoIP
As reported in 162 Webex Suite reviews. Contains its own IP telephony system.
CCaaS Option
Is also able to serve as contact center software. 105 reviewers of Webex Suite have provided feedback on this feature.
Hardware (2)
Required Hardware
As reported in 34 Webex Suite reviews. Software requires a user to have specific hardware to support usage.
Bring Your Own Device
As reported in 34 Webex Suite reviews. Users can run the software on their own devices.
Security (2)
Permissions
Users can provide permissions on specific accounts or workspaces to control access for specific workspaces. This feature was mentioned in 35 Webex Suite reviews.
Single Sign-On (SSO)
As reported in 35 Webex Suite reviews. Software provide integrated or native single sign-on (SSO).
Meeting Coordination (4)
Scheduling
Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. This feature was mentioned in 9150 Webex Suite reviews.
Recording
Based on 8641 Webex Suite reviews and verified by the G2 Product R&D team. Conferences can be recorded for future use with native functionality.
Participant Permissions
Based on 9011 Webex Suite reviews and verified by the G2 Product R&D team. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.
One-Click Join
Based on 3164 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to join a conference without requiring a download or a sign-in
Software Type (3)
Mobile
Based on 7741 Webex Suite reviews and verified by the G2 Product R&D team. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.
Browser Application
Based on 3102 Webex Suite reviews and verified by the G2 Product R&D team. Conferences can be launched within a browser without requiring a user to download an application to their desktop.
Desktop Application
Based on 3250 Webex Suite reviews and verified by the G2 Product R&D team. Software is available as a downloadable desktop application.
Meeting Prep - AI Meeting Assistants (3)
Agenda Management
Based on 40 Webex Suite reviews. Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met.
Virtual Meeting Hosting
As reported in 41 Webex Suite reviews. Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording.
Automated Scheduling
Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders. This feature was mentioned in 41 Webex Suite reviews.
Meeting Automation - AI Meeting Assistants (3)
Automated Note-Taking
Based on 39 Webex Suite reviews. Automatically transcribes and summarizes meeting discussions.
Voice Recognition
Based on 42 Webex Suite reviews. Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.
Action Item Tracking
Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders. This feature was mentioned in 40 Webex Suite reviews.
Meeting Insights - AI Meeting Assistants (3)
Sentiment Analysis
Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting. This feature was mentioned in 41 Webex Suite reviews.
Personalization
As reported in 42 Webex Suite reviews. Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.
Smart Summaries
Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting This feature was mentioned in 41 Webex Suite reviews.
Accessibility - AI Meeting Assistants (3)
Language Translation
As reported in 41 Webex Suite reviews. Offers real-time language translation, allowing participants who speak different languages to communicate effectively.
Real-Time Transcription
Based on 40 Webex Suite reviews. Provides real-time transcription of spoken words. This may also include closed-captioning.
Accessibility Guidelines Compliance
Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities. 39 reviewers of Webex Suite have provided feedback on this feature.
Generative AI - Business Instant Messaging (1)
Text Summarization
Based on 55 Webex Suite reviews. Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (4)
AI Powered Search
Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. 56 reviewers of Webex Suite have provided feedback on this feature.
Smart Notifications
As reported in 55 Webex Suite reviews. Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.
AI Powered Language Translation
Uses AI-powered language translation tools to translate messages in real-time. This feature was mentioned in 55 Webex Suite reviews.
Content Generation
As reported in 55 Webex Suite reviews. Creates, assists, or automates the generation of text-based content within the platform.
Platform Basics - VoIP Providers (6)
PBX systems, VoIP Softphone
Contains PBX & VoIP softphone that can be used within the VoIP business system. 11 reviewers of Webex Suite have provided feedback on this feature.
Call Management
Manages incoming calls with features such as call forwarding, transferring, and routing. This feature was mentioned in 11 Webex Suite reviews.
Network monitoring
Based on 10 Webex Suite reviews. Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.
Integrations
Based on 10 Webex Suite reviews. Enables integrations with communication and CRM platforms.
Virtual PBX
Provides compatibility with both hosted and virtual PBX solutions.
SIP trunking services
Supports SIP trunking services for local and long-distance calls. 10 reviewers of Webex Suite have provided feedback on this feature.
Agentic AI - Virtual Classroom (1)
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 20 Webex Suite reviews.
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
Based on 37 Webex Suite reviews. Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation 36 reviewers of Webex Suite have provided feedback on this feature.
Agentic AI - Video Conferencing (3)
Autonomous Task Execution
Based on 92 Webex Suite reviews. Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 86 Webex Suite reviews.
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 88 Webex Suite reviews.
Agentic AI - VoIP Providers (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Virtual Workspaces (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 32 Webex Suite reviews.
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 31 Webex Suite reviews.
Agentic AI - Collaborative Whiteboard (3)
Autonomous Task Execution
Based on 24 Webex Suite reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases 24 reviewers of Webex Suite have provided feedback on this feature.
Adaptive Learning
Improves performance based on feedback and experience 24 reviewers of Webex Suite have provided feedback on this feature.
Agentic AI - UCaaS Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Screen Sharing (1)
Decision Making
Based on 52 Webex Suite reviews. Makes informed choices based on available data and objectives
Agentic AI - Visual Collaboration Platforms (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 17 Webex Suite reviews.
Natural Language Interaction
Engages in human-like conversation for task delegation 16 reviewers of Webex Suite have provided feedback on this feature.
Agentic AI - AI Meeting Assistants (4)
Autonomous Task Execution
As reported in 15 Webex Suite reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 15 Webex Suite reviews.
Cross-system Integration
Works across multiple software systems or databases 15 reviewers of Webex Suite have provided feedback on this feature.
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 15 Webex Suite reviews.





