Webex Suite Features
Basic Communication (6)
Phone Calls
Enables users to place phone calls over the internet. This feature was mentioned in 242 Webex Suite reviews.
Video Calls
Enables users to place video calls over the internet. This feature was mentioned in 228 Webex Suite reviews.
Instant Messaging
As reported in 209 Webex Suite reviews. Enables users to send instant messages over the internet.
Screen Sharing
As reported in 256 Webex Suite reviews. Enables users to share screens over the internet.
Conference Calls
Enables multiple users to make phone or video calls over the internet at once. 257 reviewers of Webex Suite have provided feedback on this feature.
Desk-to-Desk Calls
Enables users to contact one anothers through mobile phones and landlines. 146 reviewers of Webex Suite have provided feedback on this feature.
Advanced Features (3)
Hold Music
Offers users the option to play music for contacts who are on hold. 134 reviewers of Webex Suite have provided feedback on this feature.
Automated Attendants
As reported in 134 Webex Suite reviews. Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.
VOiP Number
Offers users a unique number that can be dialed from anywhere. This feature was mentioned in 179 Webex Suite reviews.
Access (3)
Software Pairing
Based on 162 Webex Suite reviews. Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.
Browser Extension
As reported in 187 Webex Suite reviews. Allows users to download the tool along as an extension to their browser of choice.
Individual Download
Based on 178 Webex Suite reviews. Requires users download the software on its own.
Content Sharing (3)
Video Streaming
As reported in 983 Webex Suite reviews. Live streams audio and video from both teacher and student managed devices
Session Recording
As reported in 964 Webex Suite reviews. Captures each session via a stream recording feature
File Sharing
As reported in 942 Webex Suite reviews. The ability to share PowerPoints, images, and other file types
Collaboration (9)
Whiteboard
As reported in 899 Webex Suite reviews. Contains an interactive whiteboard for both student and teacher use
Hand Raising
Based on 978 Webex Suite reviews. Provides a hand raising feature for students that wish to ask questions or offer insight
Participation Controls
Based on 971 Webex Suite reviews. Teachers control participation permissions for students
Survey Tools
Based on 875 Webex Suite reviews. Creates online polls within the classroom environment
Screen Sharing
As reported in 1000 Webex Suite reviews. Permits screen sharing between the teacher and students
Integrated Communications
As reported in 34 Webex Suite reviews. Integrates with outside communications software so its features can be used inside the application.
Native Communications
Provides native communication channels within the application. This feature was mentioned in 34 Webex Suite reviews.
Board Overview
As reported in 34 Webex Suite reviews. Provides a map, table of contents, or overview that organizes a given workspace for easy nativagtion.
Screen Sharing
Allows users to share their screen within the application. 34 reviewers of Webex Suite have provided feedback on this feature.
Functionality (3)
Technical Support
Live technical support available for all users 881 reviewers of Webex Suite have provided feedback on this feature.
Live Chat
Text chat tools within the classroom This feature was mentioned in 980 Webex Suite reviews.
Markup Tools
As reported in 882 Webex Suite reviews. Ability to markup different media types within a session
Business Instant Messaging (6)
File Sharing
Based on 941 Webex Suite reviews. Allows users to send and open various file types.
Notifications
Notifies users when they have been contacted or tagged. 1045 reviewers of Webex Suite have provided feedback on this feature.
Search
Message content search capability. 959 reviewers of Webex Suite have provided feedback on this feature.
Mobile Application
Based on 902 Webex Suite reviews. Software can be accessed through a downloadable mobile application.
Web Application
Software can be accessed through a downloadable desktop app or a cloud-based site. This feature was mentioned in 962 Webex Suite reviews.
Integrations
As reported in 869 Webex Suite reviews. Application integrates with other outside software.
Business Instant Messaging (2)
Audio Conferencing
Based on 1011 Webex Suite reviews. Allows users to communicate via audio call.
Video Conferencing
Based on 954 Webex Suite reviews. Allows users to communicate via video call.
Visual Tools (4)
Whiteboarding
Provides a whiteboarding space or whiteboarding tools in the workspace. 68 reviewers of Webex Suite have provided feedback on this feature.
Annotations
Based on 64 Webex Suite reviews. Allows users to annotate other content posted in the workspace.
Graphing
Auto-generates or allows users to create diagrams and graphs based on imported data. This feature was mentioned in 65 Webex Suite reviews.
Templates
As reported in 67 Webex Suite reviews. Provides templates or template creation to organize workspaces.
Collaboration Tools (9)
Simultaneous Screen Sharing
Allows multiple users to share their screen simultaneously. 64 reviewers of Webex Suite have provided feedback on this feature.
Document Sharing
Based on 66 Webex Suite reviews. Allows users to share documents within the platform.
Availability Status
Allows users to set personal availability. 65 reviewers of Webex Suite have provided feedback on this feature.
Mobile Application
Software is available as a downloadable mobile application. This feature was mentioned in 64 Webex Suite reviews.
Screen Sharing
Based on 10151 Webex Suite reviews and verified by the G2 Product R&D team. Able to share your desktop screen or an application with the rest of the conference.
Presentations
Based on 2955 Webex Suite reviews and verified by the G2 Product R&D team. Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.
Whiteboarding
Based on 2638 Webex Suite reviews and verified by the G2 Product R&D team. Provides a virtual whiteboard for collaborative use.
Live Chat
Based on 3181 Webex Suite reviews and verified by the G2 Product R&D team. Conferences have a text chat feature.
Hand Raising
Based on 3030 Webex Suite reviews. Allows conference participants to notifiy conference hosts when they want to speak.
Office Customization (3)
Office Decor
As reported in 66 Webex Suite reviews. Allows users to decorate their virtual office space.
Customized Floor Plans
Allows administrators to design their virtual office themselves. 64 reviewers of Webex Suite have provided feedback on this feature.
Personal Offices
As reported in 63 Webex Suite reviews. Allows individual users to create personal offices within the virtual workspace.
Design Tools (5)
Drawing
As reported in 362 Webex Suite reviews. Allows users to draw on the whiteboard.
Marker Colors
Based on 361 Webex Suite reviews. Assigns or allows users to pick different colors to designate who is drawing.
Mind Mapping
Based on 316 Webex Suite reviews. Provides tools that design mind maps for brainstorming sessions.
Templates
Provides premade templates to organize the whiteboard. 323 reviewers of Webex Suite have provided feedback on this feature.
Drag-and-Drop
Allows users to drag and drop images, videos, links, and other content onto the whiteboard. This feature was mentioned in 339 Webex Suite reviews.
Communication Tools (2)
Voting
Offers a built-in voting system. This feature was mentioned in 340 Webex Suite reviews.
Commenting
As reported in 362 Webex Suite reviews. Allows users to annotate the whiteboard or comment on specific pieces of content on it.
Integrations (2)
CMS Integrations
Integrates with outside content management systems to save the whiteboard or pull content from. This feature was mentioned in 292 Webex Suite reviews.
Sharing
Based on 360 Webex Suite reviews. Allows users to share or export whiteboards to other software.
Software Offering (3)
In-Browser
Product is available as an in-browser application. 357 reviewers of Webex Suite have provided feedback on this feature.
Desktop App
Product is available as a downloadable desktop application. 394 reviewers of Webex Suite have provided feedback on this feature.
Mobile App
Product is available as a mobile application. 380 reviewers of Webex Suite have provided feedback on this feature.
Conferencing Options (3)
Group Live Chat
Based on 5263 Webex Suite reviews and verified by the G2 Product R&D team. Provides a live chat feed during a screen sharing session.
Audio Conferencing
Based on 5489 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to communicate via audio channels.
Video Conferencing
Based on 5402 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to communicate via video channels.
Presenter Tools (4)
Live Preview
Provides a live preview of what viewers are seeing in real-time. This feature was mentioned in 4897 Webex Suite reviews.
Notifications Blocker
Based on 4254 Webex Suite reviews and verified by the G2 Product R&D team. Blocks notifications from other applications from appearing during a screen sharing session.
Remote Control
Based on 4606 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to give audience members control of cursors or tools on the shared screen.
Switch Presenter
Based on 5120 Webex Suite reviews and verified by the G2 Product R&D team. Allows presenters to relinguish presenter access to another user in a call.
Application Tools (3)
Password Protection
Based on 4346 Webex Suite reviews and verified by the G2 Product R&D team. Provides password protection to screen sharing sessions.
Recording
Based on 4905 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to record screen sharing sessions for later review.
In-Browser Application
Based on 4873 Webex Suite reviews. Software is available within browsers.
Guest Tools (3)
Virtual Receptionist
Based on 61 Webex Suite reviews. Provides a virtual receptionist for guests.
External Video Conferencing
Allows users to video chat with external entities within the platform. This feature was mentioned in 62 Webex Suite reviews.
Guest Links
Provides links to allow users into the virtual workspace. 58 reviewers of Webex Suite have provided feedback on this feature.
Features (6)
Voicemail to Email
Transcribes voice messages to email. This feature was mentioned in 158 Webex Suite reviews.
Voicemail to SMS
Based on 101 Webex Suite reviews. Transcribes voice messages and delivers them via text message.
File Sharing
Includes a way to easily share files between users. 153 reviewers of Webex Suite have provided feedback on this feature.
Voice Conferencing
Allows multi-participant phone conferences. This feature was mentioned in 171 Webex Suite reviews.
Video Conferencing
Can host video conferences. 153 reviewers of Webex Suite have provided feedback on this feature.
Conference Transcripts
Records and transcribes voice and video conferences. 141 reviewers of Webex Suite have provided feedback on this feature.
Extensions (3)
Tenancy Flexibility
Can be deployed as a single-tenant or multi-tenant product. 146 reviewers of Webex Suite have provided feedback on this feature.
Native VoIP
Contains its own IP telephony system. 162 reviewers of Webex Suite have provided feedback on this feature.
CCaaS Option
Based on 105 Webex Suite reviews. Is also able to serve as contact center software.
Hardware (2)
Required Hardware
Based on 33 Webex Suite reviews. Software requires a user to have specific hardware to support usage.
Bring Your Own Device
Based on 33 Webex Suite reviews. Users can run the software on their own devices.
Security (2)
Permissions
Based on 34 Webex Suite reviews. Users can provide permissions on specific accounts or workspaces to control access for specific workspaces.
Single Sign-On (SSO)
Software provide integrated or native single sign-on (SSO). This feature was mentioned in 34 Webex Suite reviews.
Meeting Coordination (4)
Scheduling
Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. 9142 reviewers of Webex Suite have provided feedback on this feature.
Recording
Based on 8633 Webex Suite reviews and verified by the G2 Product R&D team. Conferences can be recorded for future use with native functionality.
Participant Permissions
Based on 9006 Webex Suite reviews and verified by the G2 Product R&D team. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.
One-Click Join
Based on 3160 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to join a conference without requiring a download or a sign-in
Software Type (3)
Mobile
Based on 7736 Webex Suite reviews and verified by the G2 Product R&D team. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.
Browser Application
Based on 3098 Webex Suite reviews and verified by the G2 Product R&D team. Conferences can be launched within a browser without requiring a user to download an application to their desktop.
Desktop Application
Based on 3243 Webex Suite reviews and verified by the G2 Product R&D team. Software is available as a downloadable desktop application.
Meeting Prep - AI Meeting Assistants (3)
Agenda Management
Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met. 39 reviewers of Webex Suite have provided feedback on this feature.
Virtual Meeting Hosting
As reported in 40 Webex Suite reviews. Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording.
Automated Scheduling
As reported in 40 Webex Suite reviews. Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders.
Meeting Automation - AI Meeting Assistants (3)
Automated Note-Taking
As reported in 38 Webex Suite reviews. Automatically transcribes and summarizes meeting discussions.
Voice Recognition
Based on 41 Webex Suite reviews. Recognizes and transcribes spoken words during meetings, making note of who is speaking and when.
Action Item Tracking
Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders. 39 reviewers of Webex Suite have provided feedback on this feature.
Meeting Insights - AI Meeting Assistants (3)
Sentiment Analysis
Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting. This feature was mentioned in 40 Webex Suite reviews.
Personalization
As reported in 41 Webex Suite reviews. Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience.
Smart Summaries
Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting This feature was mentioned in 40 Webex Suite reviews.
Accessibility - AI Meeting Assistants (3)
Language Translation
Offers real-time language translation, allowing participants who speak different languages to communicate effectively. 40 reviewers of Webex Suite have provided feedback on this feature.
Real-Time Transcription
Based on 39 Webex Suite reviews. Provides real-time transcription of spoken words. This may also include closed-captioning.
Accessibility Guidelines Compliance
As reported in 38 Webex Suite reviews. Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities.
Generative AI - Business Instant Messaging (1)
Text Summarization
As reported in 55 Webex Suite reviews. Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (4)
AI Powered Search
As reported in 56 Webex Suite reviews. Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.
Smart Notifications
Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. This feature was mentioned in 55 Webex Suite reviews.
AI Powered Language Translation
Based on 55 Webex Suite reviews. Uses AI-powered language translation tools to translate messages in real-time.
Content Generation
Creates, assists, or automates the generation of text-based content within the platform. This feature was mentioned in 55 Webex Suite reviews.
Platform Basics - VoIP Providers (6)
PBX systems, VoIP Softphone
Contains PBX & VoIP softphone that can be used within the VoIP business system. This feature was mentioned in 11 Webex Suite reviews.
Call Management
Manages incoming calls with features such as call forwarding, transferring, and routing. This feature was mentioned in 11 Webex Suite reviews.
Network monitoring
Supports real-time network monitoring via dashboards and alerts to identify and resolve issues. This feature was mentioned in 10 Webex Suite reviews.
Integrations
As reported in 10 Webex Suite reviews. Enables integrations with communication and CRM platforms.
Virtual PBX
Provides compatibility with both hosted and virtual PBX solutions.
SIP trunking services
Supports SIP trunking services for local and long-distance calls. This feature was mentioned in 10 Webex Suite reviews.
Agentic AI - Virtual Classroom (1)
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 20 Webex Suite reviews.
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
As reported in 37 Webex Suite reviews. Works across multiple software systems or databases
Natural Language Interaction
As reported in 36 Webex Suite reviews. Engages in human-like conversation for task delegation
Agentic AI - Video Conferencing (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 89 Webex Suite reviews.
Proactive Assistance
As reported in 84 Webex Suite reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Based on 86 Webex Suite reviews. Makes informed choices based on available data and objectives
Agentic AI - VoIP Providers (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Virtual Workspaces (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 30 reviewers of Webex Suite have provided feedback on this feature.
Multi-step Planning
As reported in 30 Webex Suite reviews. Ability to break down and plan multi-step processes
Agentic AI - Collaborative Whiteboard (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 23 Webex Suite reviews.
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 23 Webex Suite reviews.
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 23 Webex Suite reviews.
Agentic AI - UCaaS Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Screen Sharing (1)
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 49 Webex Suite reviews.
Agentic AI - Visual Collaboration Platforms (2)
Autonomous Task Execution
As reported in 15 Webex Suite reviews. Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 15 Webex Suite reviews.
Agentic AI - AI Meeting Assistants (4)
Autonomous Task Execution
As reported in 14 Webex Suite reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Based on 14 Webex Suite reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases 14 reviewers of Webex Suite have provided feedback on this feature.
Decision Making
Based on 14 Webex Suite reviews. Makes informed choices based on available data and objectives





