# Webex Suite vs Zoom Workplace Comparison --- ## AI Generated Summary - **G2 reviewers report** that Zoom Workplace excels in user experience, with many praising its intuitive interface and seamless integration of tools like video meetings, team chat, and AI Companion. Users appreciate the crisp video quality even on lower bandwidth, making remote collaboration smooth and effortless. - **Users say** that Webex Suite is reliable and easy to use, with consistently excellent audio and video quality. The integration of messaging, file sharing, and meetings into a single platform is highlighted as a significant advantage, allowing for quick and simple meeting access. - **According to verified reviews** , Zoom Workplace stands out for its responsive support team, which users find helpful during issues. The recent introduction of a scheduler tool has also been noted as a game-changer for coordinating interviews and meetings effectively. - **Reviewers mention** that while Webex Suite offers strong security and privacy features, it sometimes lacks the same level of user-friendliness as Zoom. Users appreciate the collaborative capabilities for meetings and webinars but note that the setup process can be less intuitive. - **G2 reviewers highlight** that Zoom Workplace has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. The platform's focus on creating a dynamic and engaging environment for virtual events is particularly well-received. - **Users express** that while Webex Suite is a solid choice for enterprise-level needs, it may not cater as well to small businesses looking for a more straightforward, user-friendly experience. The platform's robust features are appreciated, but some users feel overwhelmed by the complexity compared to Zoom's simplicity. --- ## Frequently Asked Questions ### What is the difference between Zoom Workplace vs Webex Suite? Zoom Workplace stands out for its higher reviewer satisfaction, especially among small businesses, while Webex Suite is favored for its security and enterprise-grade features. | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | | --- | --- | | 4.5/5 (56,560 reviews) | 4.2/5 (18,926 reviews) | | Small-Business | Enterprise | | 9.1 | 8.5 | | 8.7 | 8.5 | | Audio Quality (593 all-time mentions) | Ease of Use (271 all-time mentions) | ### How do the pricing models of Zoom Workplace and Webex Suite compare? Zoom Workplace is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Webex Suite. - **Zoom Workplace:** Reviewers highlight good ROI, affordable pricing, and strong value for teams, though some note costs can rise for larger teams or advanced features. - **Webex Suite:** Reviewers describe the pricing as higher, especially for small businesses, but acknowledge the value for enterprise-grade security and features. - **Switching reasons:** Several reviewers mention switching from Google Meet and Skype to Zoom Workplace for better meeting stability and value. ### What are the best alternatives to Zoom Workplace and Webex Suite? The top 3 alternatives to Zoom Workplace and Webex Suite are Google Workspace, Microsoft Teams, and Slack. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | Good ROI, affordable for teams | Audio Quality (593 all-time mentions) | | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5 (18,926 reviews) | Enterprise | Higher cost, enterprise-grade security | Ease of Use (271 all-time mentions) | | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,169 reviews) | Small-Business | — | Integration with productivity tools | | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,263 reviews) | Enterprise | — | Collaboration and integration with Microsoft 365 | ### Which Video Conferencing features should I prioritize when comparing Zoom Workplace and Webex Suite? Buyers should prioritize Sharing, Integrations, Security, Audio/Video Quality, and Ease of Use when comparing Zoom Workplace and Webex Suite. - **Sharing:** Screen sharing is a top-cited feature for both products, with Zoom Workplace (593 all-time mentions for Audio Quality, strong sharing sentiment) and Webex Suite (97 all-time mentions for Screen Sharing). - **Integrations:** Zoom Workplace integrates with Microsoft Outlook (115 all-time mentions) and Google Workspace (42 all-time mentions); Webex Suite integrates with Microsoft Teams (150 all-time mentions). - **Security:** Webex Suite is frequently cited for its enterprise-grade security (88 all-time mentions), while Zoom Workplace is less often cited for this area. - **Audio/Video Quality:** Zoom Workplace leads with 593 all-time mentions for Audio Quality; Webex Suite has 103 all-time mentions for Audio Quality. - **Ease of Use:** Zoom Workplace scores 9.1 for Ease of Use; Webex Suite scores 8.7. ### What are the pros and cons of Zoom Workplace vs Webex Suite? Zoom Workplace's headline strength is audio quality and ease of use, while Webex Suite is recognized for its security and reliability. - **Zoom Workplace strengths:** Audio Quality (593 all-time mentions), flexibility (413), affordable pricing (96), free service (89), options variety (69). - **Zoom Workplace trade-offs:** Integration issues (199 all-time mentions), resource consumption, and interface clutter as features expand. - **Webex Suite strengths:** Ease of Use (271 all-time mentions), reliability (182), features (170), security (88), screen sharing (97), strong meeting management (108), collaboration (105). - **Webex Suite trade-offs:** Limited features (74 all-time mentions), higher cost for small businesses, complex interface for new users, and resource intensity on older devices. ### Is Zoom Workplace or Webex Suite better for small businesses? Zoom Workplace is the better fit for small businesses, as it is most popular in the Small-Business segment and receives strong positive sentiment from small-business reviewers. - **Zoom Workplace:** Largest segment is Small-Business; reviewers consistently highlight ease of setup, affordability, and intuitive onboarding for small teams. - **Webex Suite:** Largest segment is Enterprise; reviewers note its strengths in security and enterprise features, but mention higher complexity and cost for smaller organizations. ### Which Video Conferencing platform has better integrations? Webex Suite is favored for integrations, with more reviewer-cited integration mentions and a higher all-time count for Microsoft Teams integration. - **Zoom Workplace:** Integrates with Microsoft Outlook (115 all-time mentions) and Google Workspace (42 all-time mentions); reviewers appreciate calendar and productivity tool integrations. - **Webex Suite:** Integrates with Microsoft Teams (150 all-time mentions); reviewers highlight its integration with enterprise collaboration tools and calendar systems. ### How do Zoom Workplace and Webex Suite compare on customer support? Zoom Workplace and Webex Suite are rated within 0.2 points on Quality of Support, indicating parity in reviewer satisfaction with support experiences. - **Zoom Workplace:** Reviewers describe support as responsive and helpful, with several citing quick resolution of issues and straightforward onboarding. - **Webex Suite:** Reviewers highlight strong technical support, especially for enterprise deployments, and note satisfaction with support for complex configurations and troubleshooting. ### Which is easier to implement, Zoom Workplace or Webex Suite? Zoom Workplace is rated higher for Ease of Setup, with a 0.6-point advantage over Webex Suite, indicating a smoother implementation experience for most teams. - **Zoom Workplace:** Reviewers consistently describe setup as very easy, with minimal training required and fast onboarding for new users. - **Webex Suite:** Reviewers note that setup can be more complex, especially for advanced configurations, but once implemented, the platform is stable and reliable. ### Which product has better Sharing? Zoom Workplace is favored for Sharing, with higher reviewer-cited mention counts and strong sentiment for its screen sharing and collaboration features. - **Zoom Workplace:** Screen sharing is a top-cited feature, with 593 all-time mentions for Audio Quality and frequent praise for ease of sharing and collaboration. - **Webex Suite:** Screen Sharing is cited in 97 all-time mentions, with reviewers noting reliable sharing and remote control capabilities, though some mention interface complexity. | | Webex Suite | Zoom Workplace | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | | **Total Reviews** | 18,927 | 56,380 | --- ## Top Pros & Cons ### Webex Suite Pros: - Ease of Use (271 reviews) - Video Conferencing (187 reviews) Cons: - Slow Loading (103 reviews) - Performance Issues (93 reviews) ### Zoom Workplace Pros: - Ease of Use (4631 reviews) - Video Conferencing (2760 reviews) Cons: - Limited Features (1265 reviews) - Zoom Issues (1210 reviews) --- ## Ratings Comparison | Rating | Webex Suite | Zoom Workplace | |---|---|---| | **Meets Requirements** | 8.9 (14786 reviews) | 9.2 (42807 reviews) | | **Ease of Use** | 8.7 (14843 reviews) | 9.1 (42982 reviews) | | **Ease of Setup** | 8.5 (3045 reviews) | 9.1 (14082 reviews) | | **Ease of Admin** | 8.5 (2676 reviews) | 9.0 (12574 reviews) | | **Quality of Support** | 8.5 (11844 reviews) | 8.7 (31654 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (2573 reviews) | 9.1 (11747 reviews) | | **Product Direction (% positive)** | 7.8 (14240 reviews) | 8.4 (40253 reviews) | --- ## Pricing ### Webex Suite #### Entry-Level Pricing Plan: Basic Plan Price: $0.00 Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy. Key Features: - Up to 50 min meeting length - Up to 100 participants - Screen Sharing [Browse all 5 editions](https://www.g2.com/products/cisco-webex-suite/pricing) #### Free Trial Yes ### Zoom Workplace #### Entry-Level Pricing Plan: Basic Price: Free Key Features: - Meetings: up to 40 minutes per meeting - Number of meetings: Unlimited - 100 Attendees per meeting [Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Artificial Intelligence | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | N/A | N/A | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | N/A | N/A | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### AI Meeting Assistants | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 9.2/10 | 68 | | **Zoom Workplace** | 8.6/10 | 252 | #### Third-Party Integrations | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | #### Agenda Management | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Agenda Management** | Not enough data | Not enough data | #### Speech Recognition | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Speech Recognition** | Not enough data | Not enough data | #### Scheduling | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Scheduling** | Not enough data | Not enough data | #### Video Conferencing | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Video Conferencing** | Not enough data | Not enough data | #### Decision Support | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Decision Support** | Not enough data | Not enough data | #### Accessibility Compliance (WCAG) | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Accessibility Compliance (WCAG)** | Not enough data | Not enough data | #### Real-Time Language Translation | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Real-Time Language Translation** | Not enough data | Not enough data | #### Autonomous Task Execution | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Meeting Notes | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Meeting Notes** | Not enough data | Not enough data | #### Action Management | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Action Management** | Not enough data | Not enough data | #### Sentiment Analysis | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Sentiment Analysis** | Not enough data | Not enough data | #### Call Transcription | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Call Transcription** | Not enough data | Not enough data | #### Recording | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Recording** | Not enough data | Not enough data | #### Transcript Search & Annotation | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Transcript Search & Annotation** | Not enough data | Not enough data | #### Action Item Tracking | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Action Item Tracking** | Not enough data | Not enough data | #### Meeting Prep - AI Meeting Assistants | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Agenda Management** | 9.3 (40 reviews) | 8.5 (120 reviews) | | **Virtual Meeting Hosting** | 9.2 (42 reviews) | 8.8 (131 reviews) | | **Automated Scheduling** | 9.4 (41 reviews) | 8.6 (126 reviews) | #### Meeting Automation - AI Meeting Assistants | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Automated Note-Taking** | 9.3 (41 reviews) | 9.0 (156 reviews) | | **Voice Recognition** | 9.1 (41 reviews) | 8.7 (124 reviews) | | **Action Item Tracking** | 9.3 (41 reviews) | 8.8 (130 reviews) | #### Meeting Insights - AI Meeting Assistants | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Sentiment Analysis** | 9.1 (41 reviews) | 8.3 (120 reviews) | | **Personalization** | 9.0 (41 reviews) | 8.5 (123 reviews) | | **Smart Summaries** | 9.3 (44 reviews) | 9.1 (141 reviews) | #### Accessibility - AI Meeting Assistants | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Language Translation** | 9.1 (41 reviews) | 8.4 (122 reviews) | | **Real-Time Transcription** | 9.0 (40 reviews) | 8.6 (131 reviews) | | **Accessibility Guidelines Compliance** | 9.3 (38 reviews) | 8.3 (115 reviews) | #### Agentic AI - AI Meeting Assistants | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | 9.3 (15 reviews) | 7.8 (75 reviews) | | **Multi-step Planning** | 9.2 (15 reviews) | 7.9 (77 reviews) | | **Cross-system Integration** | 9.2 (15 reviews) | 8.1 (79 reviews) | | **Decision Making** | 9.2 (15 reviews) | 8.1 (80 reviews) | #### Meeting Capture & Retention - AI Meeting Assistants | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Bot Presence** | Not enough data | Not enough data | | **Meeting Moments Management** | Not enough data | Not enough data | | **Audio or Video Recording** | Not enough data | 10.0 (6 reviews) | ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | N/A | N/A | #### Communication | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Status Updates** | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | #### Content Management | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **File Sharing** | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Productivity Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Task Management** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | #### Administration | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Moderation** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **API** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Audio Calls** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | ### Virtual Classroom | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 8.9/10 | 1180 | | **Zoom Workplace** | 8.8/10 | 8222 | #### Content Sharing | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Video Streaming** | 9.1 (990 reviews) | 9.0 (6585 reviews) ✓ Verified | | **Session Recording** | 9.0 (970 reviews) | 9.1 (6785 reviews) ✓ Verified | | **File Sharing** | 8.9 (947 reviews) | 8.8 (6025 reviews) ✓ Verified | | **Presentation Streaming** | Not enough data | Not enough data | | **Video Call Recording** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Two Way Audio & Video** | Not enough data | Not enough data | #### Collaboration | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Whiteboard** | 8.8 (903 reviews) | 8.6 (5131 reviews) ✓ Verified | | **Hand Raising** | 9.0 (983 reviews) | 9.1 (6774 reviews) ✓ Verified | | **Participation Controls** | 9.0 (975 reviews) | 9.0 (6519 reviews) ✓ Verified | | **Survey Tools** | 8.8 (879 reviews) | 8.7 (4985 reviews) ✓ Verified | | **Screen Sharing** | 9.2 (1006 reviews) | 9.3 (7128 reviews) ✓ Verified | | **Interactive Whiteboard** | Not enough data | Not enough data | #### Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Technical Support** | 8.8 (881 reviews) | 8.6 (5076 reviews) ✓ Verified | | **Live Chat** | 9.0 (981 reviews) | 9.0 (6333 reviews) ✓ Verified | | **Markup Tools** | 8.9 (882 reviews) | 8.7 (4824 reviews) ✓ Verified | | **Collaboration Tools** | Not enough data | Not enough data | | **Video Support** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Real-Time Chat** | Not enough data | Not enough data | #### Agentic AI - Virtual Classroom | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Adaptive Learning** | 7.9 (21 reviews) | 8.0 (104 reviews) | | **Assignment Management** | Not enough data | Not enough data | | **Self-paced Learning** | Not enough data | Not enough data | | **Blended Learning** | Not enough data | Not enough data | | **Synchronous Learning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Generative AI** | Not enough data | Not enough data | | **Polls/Voting** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Video Management** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Interactive Content** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Real-time Broadcasting** | Not enough data | Not enough data | | **Breakout Rooms** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Attendance Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Attendance Tracking** | Not enough data | Not enough data | | **Class Scheduling** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Student Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Learning Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **LMS Integration (LTI)** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | | **Course Authoring** | Not enough data | Not enough data | | **Student Portal** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Virtual Classroom** | Not enough data | Not enough data | | **Progress Reports** | Not enough data | Not enough data | ### Business Instant Messaging | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 8.4/10 | 1253 | | **Zoom Workplace** | 8.5/10 | 744 | #### Business Instant Messaging | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **File Sharing** | 8.6 (944 reviews) | 8.6 (519 reviews) | | **Notifications** | 8.8 (1046 reviews) | 8.7 (532 reviews) | | **Search** | 8.5 (956 reviews) | 8.5 (508 reviews) | | **Screen Sharing** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Business Instant Messaging | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Audio Conferencing** | 8.9 (1021 reviews) | 9.1 (533 reviews) | | **Video Conferencing** | 8.9 (967 reviews) | 9.3 (552 reviews) | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | #### Business Instant Messaging | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Mobile Application** | 8.7 (906 reviews) | 8.9 (513 reviews) | | **Web Application** | 8.8 (963 reviews) | 8.9 (515 reviews) | | **Third-Party Integrations** | 8.7 (868 reviews) | 8.5 (511 reviews) | | **Active Directory Integration** | Not enough data | Not enough data | #### Generative AI - Business Instant Messaging | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Text Summarization** | 8.2 (51 reviews) | 8.5 (177 reviews) | #### AI - Business Instant Messaging | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **AI Powered Search** | 8.1 (53 reviews) | 8.4 (175 reviews) | | **Smart Notifications** | 8.1 (52 reviews) | 8.4 (172 reviews) | | **AI Powered Language Translation** | 8.1 (53 reviews) | 8.2 (172 reviews) | | **Content Generation** | 7.7 (51 reviews) | 8.2 (169 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Business Instant Messaging | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Cross-system Integration** | 7.8 (35 reviews) | 7.7 (83 reviews) | | **Natural Language Interaction** | 7.6 (35 reviews) | 7.7 (80 reviews) | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Group Messaging** | Not enough data | Not enough data | | **Bulk Send** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Rich Text Editor** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Message Recall** | Not enough data | Not enough data | | **Canned Responses** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Workflow Configuration** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Read Receipts** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Chat** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Broadcast Messaging** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | | **One-to-One Messaging** | Not enough data | Not enough data | | **Event Calendar** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Employee Photos** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Blogs** | Not enough data | Not enough data | ### Virtual Workspaces | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 8.5/10 | 102 | | **Zoom Workplace** | N/A | N/A | #### Visual Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Whiteboarding** | 8.6 (70 reviews) | Not enough data | | **Annotations** | 8.6 (64 reviews) | Not enough data | | **Graphing** | 8.4 (65 reviews) | Not enough data | | **Templates** | 8.4 (66 reviews) | Not enough data | #### Office Customization | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Office Decor** | 8.8 (64 reviews) | Not enough data | | **Customized Floor Plans** | 8.7 (62 reviews) | Not enough data | | **Personal Offices** | 8.5 (62 reviews) | Not enough data | #### Guest Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Virtual Receptionist** | 8.6 (60 reviews) | Not enough data | | **External Video Conferencing** | 8.6 (62 reviews) | Not enough data | | **Guest Links** | 8.6 (58 reviews) | Not enough data | #### Collaboration Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Simultaneous Screen Sharing** | 8.7 (65 reviews) | Not enough data | | **Document Sharing** | 9.0 (69 reviews) | Not enough data | | **Availability Status** | 9.0 (65 reviews) | Not enough data | | **Mobile Application** | 8.8 (63 reviews) | Not enough data | #### Agentic AI - Virtual Workspaces | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | 7.6 (30 reviews) | Not enough data | | **Multi-step Planning** | 7.4 (29 reviews) | Not enough data | ### AI Writing Assistant | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.7/10 | 119 | #### Grammar | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Grammar Check** | Not enough data | 8.9 (74 reviews) | | **Tone Check** | Not enough data | 8.7 (74 reviews) | | **Sentence Formatting** | Not enough data | 9.0 (75 reviews) | | **Spell Check** | Not enough data | Not enough data | #### Formatting | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Plagiarism Check** | Not enough data | 8.6 (71 reviews) | | **Style Editor** | Not enough data | 8.4 (69 reviews) | | **Citation Finder** | Not enough data | 8.5 (71 reviews) | | **Rich Text Editor** | Not enough data | Not enough data | #### Content | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Content Ideas** | Not enough data | 8.6 (70 reviews) | | **Content Generation** | Not enough data | 8.5 (70 reviews) | | **Form Generation** | Not enough data | 8.6 (69 reviews) | #### Product Type | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Standalone Application** | Not enough data | 8.9 (70 reviews) | | **Plugin** | Not enough data | 8.8 (68 reviews) | #### Generative AI | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **AI Text Generation** | Not enough data | 8.8 (67 reviews) | | **AI Text Summarization** | Not enough data | 9.0 (72 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Revision History** | Not enough data | Not enough data | | **Assisted Content Creation** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Tone Selection** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Autocomplete** | Not enough data | Not enough data | | **Document Export** | Not enough data | Not enough data | | **Dictionary/Thesaurus** | Not enough data | Not enough data | | **Snippets** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Customizable Rules** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Autocorrect** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Language Detection** | Not enough data | Not enough data | | **Keyword Research Tools** | Not enough data | Not enough data | | **Plagiarism Detection** | Not enough data | Not enough data | | **Text Editing** | Not enough data | Not enough data | | **Auto-Save** | Not enough data | Not enough data | | **Brand Guidelines** | Not enough data | Not enough data | ### Collaborative Whiteboard | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 8.7/10 | 482 | | **Zoom Workplace** | 8.5/10 | 400 | #### Design Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Drawing** | 8.8 (353 reviews) | 8.6 (294 reviews) | | **Marker Colors** | 8.8 (352 reviews) | 8.5 (288 reviews) | | **Mind Mapping** | 8.6 (307 reviews) | 8.2 (278 reviews) | | **Templates** | 8.7 (314 reviews) | 8.3 (280 reviews) | | **Drag-and-Drop** | 8.8 (330 reviews) | 8.6 (286 reviews) | | **Project Templates** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Communication Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Voting** | 8.9 (331 reviews) | 8.7 (291 reviews) | | **Commenting** | 9.0 (353 reviews) | 8.9 (292 reviews) | #### Integrations | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **CMS Integrations** | 8.7 (283 reviews) | 8.2 (276 reviews) | | **Sharing** | 9.0 (351 reviews) | 8.8 (290 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Software Offering | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **In-Browser** | 8.8 (349 reviews) | 8.5 (283 reviews) | | **Desktop App** | 9.2 (386 reviews) | 9.3 (294 reviews) | | **Mobile App** | 9.0 (371 reviews) | 8.9 (288 reviews) | #### Agentic AI - Collaborative Whiteboard | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | 7.9 (18 reviews) | 7.9 (78 reviews) | | **Cross-system Integration** | 7.7 (18 reviews) | 7.9 (79 reviews) | | **Adaptive Learning** | 8.1 (18 reviews) | 7.8 (77 reviews) | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Visual Workflow Management** | Not enough data | Not enough data | | **Task Planning** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Idea Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Project Workflow** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Whiteboard** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Projections** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Mind Maps** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Diagramming** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Sketching and Annotation Tools** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Screen Recording** | Not enough data | Not enough data | | **Project Planning** | Not enough data | Not enough data | | **Ideation** | Not enough data | Not enough data | | **Digital Canvas** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Planning Tools** | Not enough data | Not enough data | | **Multi-Department/Project** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Presentation Tools** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Presentation Streaming** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Image Library** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | ### Screen Sharing | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 8.7/10 | 6258 | | **Zoom Workplace** | 8.8/10 | 24039 | #### Presenter Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Live Preview** | 8.9 (4891 reviews) | 9.0 (16926 reviews) | | **Notifications Blocker** | 8.5 (4247 reviews) ✓ Verified | 8.6 (12628 reviews) ✓ Verified | | **Remote Control** | 8.8 (4605 reviews) ✓ Verified | 8.7 (13566 reviews) ✓ Verified | | **Switch Presenter** | 8.9 (5120 reviews) ✓ Verified | 8.9 (17371 reviews) ✓ Verified | #### Conferencing Options | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Group Live Chat** | 9.0 (5260 reviews) ✓ Verified | 9.1 (19401 reviews) ✓ Verified | | **Audio Conferencing** | 9.0 (5493 reviews) ✓ Verified | 9.2 (19556 reviews) ✓ Verified | | **Video Conferencing** | 9.0 (5410 reviews) ✓ Verified | 9.3 (21557 reviews) ✓ Verified | | **Video Streaming** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | #### Application Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Password Protection** | 8.8 (4342 reviews) ✓ Verified | 8.9 (16003 reviews) ✓ Verified | | **Video Call Recording** | 8.8 (4908 reviews) ✓ Verified | 9.1 (19249 reviews) ✓ Verified | | **In-Browser Application** | 8.7 (4872 reviews) | 8.8 (16112 reviews) ✓ Verified | | **Screen Recording** | Not enough data | Not enough data | | **On-Demand Recording** | Not enough data | Not enough data | #### Agentic AI - Screen Sharing | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Decision Making** | 7.5 (50 reviews) | 7.5 (235 reviews) | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Document Storage** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Presentation Streaming** | Not enough data | Not enough data | | **On-Demand Webcasting** | Not enough data | Not enough data | | **Screen Capture** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Multi-Participant Screen Sharing** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Desktop/Browser Sharing** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Screen Mirroring** | Not enough data | Not enough data | | **Annotations** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Whiteboard** | Not enough data | Not enough data | | **Targeted/Locked Screen Sharing** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Mobile Screen Sharing** | Not enough data | Not enough data | | **Video Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Real Time Screen Sharing** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Presenter Control Management** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Microsoft Outlook Integration** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Video Support** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Availability Indicator** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Audio Calls** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | ### Screen and Video Capture | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.4/10 | 587 | #### Platform Basics | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Screen Capture** | Not enough data | 9.1 (417 reviews) | | **Video Capture** | Not enough data | 9.1 (413 reviews) | | **Image Editor** | Not enough data | 7.8 (379 reviews) | | **Audio Capture** | Not enough data | Not enough data | #### Platform Content | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Scrolling Capture** | Not enough data | 8.1 (375 reviews) | | **Text Extraction** | Not enough data | 7.8 (373 reviews) | | **Screen Record** | Not enough data | 9.0 (402 reviews) | | **Video Support** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **File Sharing** | Not enough data | 8.5 (401 reviews) | | **Platform Search** | Not enough data | 8.1 (375 reviews) | #### Agentic AI - Screen and Video Capture | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.5 (133 reviews) | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Reporting/Analytics** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Multi-Screen Recording** | Not enough data | Not enough data | | **Video Streaming** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Video Editing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Projections** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Annotations** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Image Editing** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Interactive Content** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Video Call Recording** | Not enough data | Not enough data | | **On-Demand Recording** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **YouTube Uploading** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Video Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Speech-to-Text Analysis** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | ### Email Client | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.5/10 | 175 | #### Inbox Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Unified Inbox** | Not enough data | 8.1 (99 reviews) | | **Filters** | Not enough data | 8.2 (101 reviews) | | **Reminders** | Not enough data | 8.7 (102 reviews) | | **Notifications** | Not enough data | 8.8 (102 reviews) | #### Coordination Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Calendar** | Not enough data | 8.9 (110 reviews) | | **Contacts** | Not enough data | 8.8 (103 reviews) | | **Task Management** | Not enough data | 8.5 (102 reviews) | #### Software Options | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Desktop Application** | Not enough data | 9.1 (102 reviews) | | **Mobile Application** | Not enough data | 9.0 (101 reviews) | #### Email Client - Agentic AI | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.6 (49 reviews) | | **Cross-system Integration** | Not enough data | 7.9 (50 reviews) | ### Visitor Management | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.3/10 | 105 | #### Platform Basics | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | | **Mail Management** | Not enough data | 8.2 (58 reviews) | | **Visitor Database** | Not enough data | 8.7 (37 reviews) | | **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | | **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | | **Badge Issuance** | Not enough data | 8.0 (39 reviews) | | **Automation** | Not enough data | 8.3 (40 reviews) | | **Workflow Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Registration Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Parking Management** | Not enough data | Not enough data | | **Badge Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Access Management** | Not enough data | Not enough data | #### Platform Data | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Automation** | Not enough data | 8.1 (59 reviews) | | **Analytics** | Not enough data | 8.3 (57 reviews) | | **Visitor Logs** | Not enough data | 8.2 (58 reviews) | | **Dashboard** | Not enough data | 8.4 (60 reviews) | #### Platform Interoperability | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Notifications** | Not enough data | 8.7 (63 reviews) | | **Hardware** | Not enough data | 8.2 (59 reviews) | | **Emergency Notification** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Integration** | Not enough data | 8.6 (59 reviews) | #### Additional Functionality - Visitor Management | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | | **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | | **Hardware Integration** | Not enough data | 8.5 (35 reviews) | | **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | | **Generative AI** | Not enough data | Not enough data | | **Employee Directory** | Not enough data | Not enough data | | **Security Gate Access Control** | Not enough data | Not enough data | | **Biometric Recognition** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **ID Scanning** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Pre-Registration** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Facial Recognition** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Digital Signature** | Not enough data | Not enough data | | **Authentication** | Not enough data | Not enough data | | **Visitor Tracking** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Watch List** | Not enough data | Not enough data | | **Photo Capture** | Not enough data | Not enough data | | **Wireless Internet Access Control** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **User Profiles** | Not enough data | Not enough data | #### Agentic AI - Visitor Management | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Decision Making** | Not enough data | 7.7 (25 reviews) | ### Visual Collaboration Platforms | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 8.3/10 | 49 | | **Zoom Workplace** | N/A | N/A | #### Collaboration | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Integrated Communications** | 9.0 (31 reviews) | Not enough data | | **Native Communications** | 8.7 (33 reviews) | Not enough data | | **Board Overview** | 8.6 (31 reviews) | Not enough data | | **Screen Sharing** | 8.8 (34 reviews) | Not enough data | #### Hardware | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Required Hardware** | 8.6 (30 reviews) | Not enough data | | **Bring Your Own Device** | 8.5 (30 reviews) | Not enough data | #### Security | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Permissions** | 9.0 (31 reviews) | Not enough data | | **Single Sign-On (SSO)** | 8.7 (31 reviews) | Not enough data | #### Agentic AI - Visual Collaboration Platforms | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | 6.7 (13 reviews) | Not enough data | | **Natural Language Interaction** | 6.8 (12 reviews) | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **API** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Audio Calls** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | ### Digital Signage | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.2/10 | 47 | #### Platform Basics | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | | **Content Scheduling** | Not enough data | 8.8 (26 reviews) | | **Multi-User Access** | Not enough data | 8.6 (28 reviews) | | **Task Scheduling** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Interactive Content** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Mobile Device Management** | Not enough data | Not enough data | | **Remote Display Management** | Not enough data | Not enough data | | **Playlist Management** | Not enough data | Not enough data | #### Platform Content | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Media Formats** | Not enough data | 8.5 (25 reviews) | | **Media Editor** | Not enough data | 7.9 (25 reviews) | | **WYSIWYG Editor** | Not enough data | Not enough data | | **Visual Editor** | Not enough data | Not enough data | #### Platform Interoperability | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Hardware** | Not enough data | 8.5 (27 reviews) | #### Platform Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Screen Grouping** | Not enough data | 8.3 (28 reviews) | | **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | | **Network Reporting** | Not enough data | 8.4 (24 reviews) | | **Configuration Management** | Not enough data | Not enough data | | **User Session Management** | Not enough data | Not enough data | | **Touch Screen** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Agentic AI - Digital Signage | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Widgets** | Not enough data | Not enough data | | **Preview Functionality** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Content Personalization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Emergency Notification** | Not enough data | Not enough data | | **Digital Menu Boards** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **XML/RSS** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Audience Analytics** | Not enough data | Not enough data | | **Multimedia Support** | Not enough data | Not enough data | | **Media Library** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **EU AI ACT Compliance** | Not enough data | Not enough data | | **Layout & Design** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Auto Update** | Not enough data | Not enough data | | **Multi-Screen Support** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Secure Login** | Not enough data | Not enough data | | **Geolocation** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Custom Development** | Not enough data | Not enough data | | **Wireless Internet Access Control** | Not enough data | Not enough data | | **Onsite Printing** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Order Fulfillment** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Secure Browsing** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Video Streaming** | Not enough data | Not enough data | | **Virtual Keyboard** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **Filtering** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **ADA Compliance** | Not enough data | Not enough data | | **Customizable User Interface** | Not enough data | Not enough data | | **Digital Signage** | Not enough data | Not enough data | | **Digital Signature** | Not enough data | Not enough data | ### Video Conferencing | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 8.8/10 | 11930 | | **Zoom Workplace** | 9.0/10 | 35820 | #### Collaboration Tools | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Screen Sharing** | 9.0 (10206 reviews) ✓ Verified | 9.2 (30830 reviews) ✓ Verified | | **Presentations** | 9.1 (2972 reviews) ✓ Verified | Feature Not Available | | **Whiteboarding** | 8.8 (2653 reviews) ✓ Verified | Feature Not Available | | **Real-Time Chat** | 9.0 (3231 reviews) ✓ Verified | 9.1 (14867 reviews) ✓ Verified | | **Hand Raising** | 9.0 (3041 reviews) | 9.1 (14822 reviews) ✓ Verified | | **File Sharing** | Not enough data | Not enough data | | **Private Chat** | Not enough data | Not enough data | | **Real-Time Chat** | Not enough data | 10.0 (7 reviews) | #### Meeting Coordination | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Scheduling** | 8.7 (9168 reviews) | 8.9 (28219 reviews) ✓ Verified | | **Video Call Recording** | 8.7 (8655 reviews) ✓ Verified | 9.0 (27247 reviews) ✓ Verified | | **Participant Permissions** | 8.7 (9021 reviews) ✓ Verified | 8.9 (27472 reviews) ✓ Verified | | **One-Click Join** | 8.8 (3184 reviews) ✓ Verified | 9.0 (15248 reviews) ✓ Verified | | **Video Streaming** | Not enough data | Not enough data | | **On-Demand Recording** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Event Scheduling** | Not enough data | Not enough data | #### Software Type | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Mobile** | 8.6 (7754 reviews) ✓ Verified | 8.9 (26551 reviews) ✓ Verified | | **Browser Application** | 8.8 (3111 reviews) ✓ Verified | 8.8 (13946 reviews) ✓ Verified | | **Desktop Application** | 9.0 (3268 reviews) ✓ Verified | 9.2 (15900 reviews) ✓ Verified | #### Agentic AI - Video Conferencing | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | 7.9 (98 reviews) | 7.8 (439 reviews) | | **Proactive Assistance** | 7.8 (93 reviews) | 7.8 (439 reviews) | | **Decision Making** | 7.8 (90 reviews) | 7.8 (413 reviews) | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Video Support** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | 8.9 (6 reviews) | | **Attendance Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | 10.0 (10 reviews) | | **Single Sign On** | Not enough data | Not enough data | | **Registration Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | 8.9 (6 reviews) | | **Drag & Drop** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | | **Breakout Rooms** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | 8.5 (8 reviews) | | **API** | Not enough data | Not enough data | | **Generative AI** | Not enough data | 9.4 (9 reviews) | | **Chat/Messaging** | Not enough data | 10.0 (6 reviews) | | **Whiteboard** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **Presentation Streaming** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Video Conferencing** | 10.0 (6 reviews) | 9.6 (17 reviews) | | **User Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | 9.0 (5 reviews) | | **SSL Security** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Microsoft Outlook Integration** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Auto Framing** | Not enough data | Not enough data | | **On-Demand Webcasting** | Not enough data | Not enough data | | **Automatic Transcription** | Not enough data | 8.7 (5 reviews) | | **Two Way Audio & Video** | Not enough data | Not enough data | | **User Profiles** | Not enough data | Not enough data | | **Video Management** | Not enough data | Not enough data | | **Polls/Voting** | Not enough data | Not enough data | | **Event Management** | Not enough data | Not enough data | | **Brand Management** | Not enough data | Not enough data | | **HD Audio/Video** | Not enough data | 8.0 (5 reviews) | | **Presentation Tools** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Host Controls** | Not enough data | Not enough data | ### Calendar | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.1/10 | 564 | #### Calendar View | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Multi-Calendar View** | Not enough data | 8.3 (392 reviews) | | **Customizable Viewing** | Not enough data | 8.5 (397 reviews) | #### Shared Calendar | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Calendar Collaboration** | Not enough data | 8.5 (385 reviews) | | **Multiple Calendar Management** | Not enough data | 8.3 (386 reviews) | | **Event Calendar** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **Event Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **Attendance Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | #### Accessibility | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Screen Reader Compatibility** | Not enough data | 8.2 (380 reviews) | | **Keyboard Shortcuts** | Not enough data | 8.0 (377 reviews) | #### Integration | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Sync Multiple Calendars** | Not enough data | 8.3 (374 reviews) | | **Import Events** | Not enough data | 8.2 (380 reviews) | | **Software Integrations** | Not enough data | 8.5 (379 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Website Integration** | Not enough data | Not enough data | #### Notifications | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Customized Calendar Notifications** | Not enough data | 8.3 (379 reviews) | | **Location-Based Alerts** | Not enough data | 7.9 (375 reviews) | | **Alerts/Notifications** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | #### Generative AI | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **AI Text-to-Image** | Not enough data | 7.4 (298 reviews) | | **AI Text-to-Speech** | Not enough data | 7.5 (303 reviews) | | **AI Image-to-Text** | Not enough data | 7.5 (307 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Calendar | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Cross-system Integration** | Not enough data | 7.7 (117 reviews) | | **Calendar/Reminder System** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Address Book** | Not enough data | Not enough data | | **Class Scheduling** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Facility Scheduling** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Attendance Tracking** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Room Booking** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Color Codes/Icons** | Not enough data | Not enough data | | **Event Scheduling** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | ### Document Creation | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 9.2/10 | 81 | #### Design | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Graphics** | Not enough data | 9.2 (43 reviews) | | **Templates** | Not enough data | 9.3 (44 reviews) | | **Themes** | Not enough data | 9.3 (43 reviews) | #### Collaboration | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | | **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | #### File Types | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Export** | Not enough data | 9.0 (42 reviews) | | **Import** | Not enough data | 9.1 (42 reviews) | | **Web Publishing** | Not enough data | 8.9 (42 reviews) | #### Edit & Revise | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Revision History** | Not enough data | 9.1 (44 reviews) | | **Suggestion Mode** | Not enough data | 9.0 (43 reviews) | | **Document Editor** | Not enough data | 9.2 (42 reviews) | #### Integrate & Embed | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Calendar** | Not enough data | 9.3 (47 reviews) | | **Website** | Not enough data | 9.1 (43 reviews) | | **Applications** | Not enough data | 9.3 (45 reviews) | #### Operating System | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **PC Operating System** | Not enough data | 9.4 (45 reviews) | | **Mac Operating System** | Not enough data | 9.1 (45 reviews) | | **Linux Operating System** | Not enough data | 8.9 (41 reviews) | #### Generative AI | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **AI Text Generation** | Not enough data | 9.1 (41 reviews) | | **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | | **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | | **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | | **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | #### Agentic AI - Document Creation | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.1/10 | 884 | #### Integrations | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **MS Teams Integration** | Not enough data | 7.7 (643 reviews) | | **Email Integration** | Not enough data | 8.6 (671 reviews) | | **Zoom Integration** | Not enough data | 8.9 (672 reviews) | | **Google Meet Integration** | Not enough data | 7.7 (637 reviews) | | **Salesforce Integration** | Not enough data | 7.6 (630 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Custom Booking Page** | Not enough data | 8.1 (642 reviews) | | **Personalized Links** | Not enough data | 8.5 (657 reviews) | | **Personalized Web Embed** | Not enough data | 8.1 (629 reviews) | | **Online Booking** | Not enough data | Not enough data | | **Room Booking** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Set Working Hours** | Not enough data | 8.4 (639 reviews) | | **Automatic Updates** | Not enough data | 8.5 (655 reviews) | | **Buffer Times** | Not enough data | 8.4 (653 reviews) | | **Real-Time Updates** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.4 (165 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (167 reviews) | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Task Scheduling** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Shift Swapping** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Real-time Scheduling** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Resource Scheduling** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Absence Management** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Class Scheduling** | Not enough data | Not enough data | | **Employee Scheduling** | Not enough data | Not enough data | | **Facility Scheduling** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Group Scheduling** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Time Zone Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | ### Desk Booking | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.2/10 | 42 | #### Seating Options | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Amenities** | Not enough data | 8.3 (18 reviews) | | **Automatic Grouping** | Not enough data | 8.1 (18 reviews) | | **Predefined Neighborhoods** | Not enough data | 8.5 (18 reviews) | | **Recurring Reservations** | Not enough data | 9.0 (18 reviews) | | **Space Reservation** | Not enough data | Not enough data | | **Desk Reservation** | Not enough data | Not enough data | #### Tech Stack | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Moble App Offering** | Not enough data | 8.4 (20 reviews) | | **Employee Communications Integrations** | Not enough data | 8.9 (19 reviews) | | **Calendar Integrations** | Not enough data | 9.3 (22 reviews) | | **SSO Compatible** | Not enough data | 8.5 (18 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Generative AI | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **AI Text-to-Image** | Not enough data | 7.5 (18 reviews) | | **AI Text-to-Speech** | Not enough data | 7.4 (18 reviews) | | **AI Text-to-3D** | Not enough data | 7.0 (18 reviews) | | **AI Image-to-Text** | Not enough data | 7.4 (18 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **AI Copilot** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Visitor Management** | Not enough data | Not enough data | | **Contact Tracing** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Wayfinding** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **QR Codes** | Not enough data | Not enough data | | **Desk Availability Schedule** | Not enough data | Not enough data | | **Floor Plans & Maps** | Not enough data | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **Hot Desking** | Not enough data | Not enough data | | **Meeting Room Booking** | Not enough data | Not enough data | | **Occupancy Management** | Not enough data | Not enough data | | **Utilization Reporting** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Employee Self Service** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Availability Indicator** | Not enough data | Not enough data | | **Employee Directory** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 8.6/10 | 293 | | **Zoom Workplace** | N/A | N/A | #### Platform Basics - VoIP Providers | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **PBX systems, VoIP Softphone** | 8.9 (11 reviews) | Not enough data | | **Call Management** | 9.1 (13 reviews) | Not enough data | | **Network monitoring** | 9.5 (11 reviews) | Not enough data | | **Integrations** | 9.3 (10 reviews) | Not enough data | | **Virtual PBX** | 8.9 (9 reviews) | Not enough data | | **SIP trunking services** | 8.3 (11 reviews) | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Fax Management** | Not enough data | Not enough data | | **Call List Management** | Not enough data | Not enough data | | **Call Center Management** | Not enough data | Not enough data | | **Queue Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Computer Telephony Integration** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Call Center Integration** | Not enough data | Not enough data | #### Basic Communication | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Phone Calls** | 8.8 (250 reviews) | Not enough data | | **Video Calls** | 8.7 (235 reviews) | Not enough data | | **Instant Messaging** | 8.7 (214 reviews) | Not enough data | | **Screen Sharing** | 9.0 (262 reviews) | Not enough data | | **Conference Calls** | 9.0 (261 reviews) | Not enough data | | **Desk-to-Desk Calls** | 8.6 (148 reviews) | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Video Call Recording** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **SIP Trunking** | Not enough data | Not enough data | #### Agentic AI - VoIP Providers | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | 7.4 (7 reviews) | Not enough data | | **Cross-system Integration** | 8.1 (7 reviews) | Not enough data | | **Adaptive Learning** | 7.6 (7 reviews) | Not enough data | | **Proactive Assistance** | 6.9 (6 reviews) | Not enough data | #### Access | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Software Pairing** | 8.3 (164 reviews) | Not enough data | | **Browser Extension** | 8.4 (187 reviews) | Not enough data | | **Individual Download** | 8.4 (177 reviews) | Not enough data | #### Advanced Features | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Hold Music** | 7.9 (134 reviews) | Not enough data | | **Automated Attendants** | 8.3 (137 reviews) | Not enough data | | **VOiP Number** | 8.6 (179 reviews) | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Live Chat** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Employee Directory** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Call Scripting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Virtual Call Center** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Auto-Dialer** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Call Transfer** | Not enough data | Not enough data | | **Call Reporting** | Not enough data | Not enough data | | **Call Logging** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **Customizable Caller ID** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Callback Scheduling** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Call Routing** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Call Conferencing** | Not enough data | Not enough data | | **Call Disposition** | Not enough data | Not enough data | | **Predictive Dialer** | Not enough data | Not enough data | | **Spam Blocker** | Not enough data | Not enough data | | **On-Demand Recording** | Not enough data | Not enough data | | **Caller Profiles** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **VoIP Connection** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | | **Text to Speech** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **VoIP** | Not enough data | Not enough data | | **Call Queues** | Not enough data | Not enough data | | **Call Screening** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Online Voice Transmission** | Not enough data | Not enough data | | **Unified Communications** | Not enough data | Not enough data | | **Voicemail Transcription** | Not enough data | Not enough data | ### Productivity Bots | Product | Score | Reviews | |---|---|---| | **Webex Suite** | N/A | N/A | | **Zoom Workplace** | 8.3/10 | 17 | #### Agentic AI - Productivity Bots | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | | **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | | **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | | **Decision Making** | Not enough data | 8.2 (10 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Image Editing** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Content Creation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Productivity Analysis** | Not enough data | Not enough data | | **Audio Recording** | Not enough data | Not enough data | | **Focus Aid** | Not enough data | Not enough data | | **Presentation Tools** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Office Suite** | Not enough data | Not enough data | | **Database Creation** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Team Collaboration** | Not enough data | Not enough data | | **Video Content** | Not enough data | Not enough data | | **Productivity Tools** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | ### UCaaS Platforms | Product | Score | Reviews | |---|---|---| | **Webex Suite** | 9.1/10 | 206 | | **Zoom Workplace** | 8.7/10 | 2584 | #### Agentic AI - UCaaS Platforms | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Autonomous Task Execution** | 8.1 (8 reviews) | 7.8 (9 reviews) | | **Cross-system Integration** | 9.4 (9 reviews) | 8.2 (10 reviews) | | **Adaptive Learning** | 9.8 (8 reviews) | 8.5 (10 reviews) | | **Natural Language Interaction** | 9.8 (8 reviews) | 8.8 (10 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Extensions | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Tenancy Flexibility** | 9.0 (148 reviews) | 8.9 (1484 reviews) ✓ Verified | | **Native VoIP** | 8.9 (164 reviews) | 8.8 (1460 reviews) ✓ Verified | | **CCaaS Option** | 9.0 (107 reviews) | 8.7 (1369 reviews) | #### Features | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Voicemail to Email** | 9.0 (161 reviews) | 8.8 (1383 reviews) ✓ Verified | | **Voicemail to SMS** | 8.9 (104 reviews) | 8.7 (1335 reviews) | | **File Sharing** | 9.0 (157 reviews) | 8.9 (1778 reviews) ✓ Verified | | **Voice Conferencing** | 9.1 (174 reviews) | 9.2 (2025 reviews) ✓ Verified | | **Video Conferencing** | 9.2 (159 reviews) | 9.3 (2111 reviews) ✓ Verified | | **Conference Transcripts** | 9.1 (145 reviews) | 8.8 (1605 reviews) ✓ Verified | | **Electronic Faxes** | Not enough data | Not enough data | | **IVR** | Not enough data | Not enough data | | **Video Call Recording** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Virtual Voicemail** | Not enough data | Not enough data | #### Additional Functionality | Feature | Webex Suite | Zoom Workplace | |---|---|---| | **Trend Analysis** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Voice Mail** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Caller ID** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Virtual Backgrounds** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Call Center Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Call Transfer** | Not enough data | Not enough data | | **Group Messaging** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Call Routing** | Not enough data | Not enough data | | **Multi-User Collaboration** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | --- ## Categories **Shared Categories (7):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants) **Unique to Webex Suite (3):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to Zoom Workplace (10):** [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Email Client Software](https://www.g2.com/categories/email-client), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software) --- ## Reviewer Demographics ### By Company Size | Segment | Webex Suite | Zoom Workplace | |---|---|---| | **Small-Business** | 18.6% | 50.9% | | **Mid-Market** | 30.9% | 31.3% | | **Enterprise** | 50.5% | 17.7% | ### By Industry #### Webex Suite - **Information Technology and Services:** 17.0% - **Computer Software:** 8.5% - **Financial Services:** 5.0% - **Hospital & Health Care:** 4.9% - **Higher Education:** 3.4% - **Telecommunications:** 3.1% - **Education Management:** 3.0% - **Banking:** 2.9% - **Insurance:** 2.6% - **Marketing and Advertising:** 2.6% - **Other:** 46.9% #### Zoom Workplace - **Information Technology and Services:** 8.9% - **Computer Software:** 8.3% - **Marketing and Advertising:** 5.7% - **Education Management:** 5.5% - **Higher Education:** 4.7% - **Non-Profit Organization Management:** 4.0% - **Financial Services:** 3.4% - **E-Learning:** 3.3% - **Health, Wellness and Fitness:** 3.2% - **Hospital & Health Care:** 2.6% - **Other:** 50.4% --- ## Alternatives ### Alternatives to Webex Suite - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48213 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19342 reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17126 reviews) - [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13583 reviews) - [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1480 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1484 reviews) - [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (973 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (373 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39848 reviews) - [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (369 reviews) ### Alternatives to Zoom Workplace - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48213 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19342 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5867 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39848 reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17126 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4215 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1484 reviews) - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1260 reviews) - [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (973 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews) --- ## Top Discussions ### Webex Suite - Title: [Is there a method for taking and saving private notes within Webex Meetings?](https://www.g2.com/discussions/24415-is-there-a-method-for-taking-and-saving-private-notes-within-webex-meetings) — 8 comments, 2 upvotes > **Top comment:** "During a meeting, one or more meeting participants with access to the notes feature can take notes on the Notes panel in the meeting window. If all..." - Title: [Is Cisco Webex meetings free?](https://www.g2.com/discussions/is-cisco-webex-meetings-free) — 7 comments > **Top comment:** "There are multiple plans. Including Free which has some limitations." - Title: [What is the best use for Cisco Jabber?](https://www.g2.com/discussions/what-is-the-best-use-for-cisco-jabber) — 7 comments, 1 upvote > **Top comment:** "Collaboration across a wide area (ours is statewide.) I am able to view availability and chat as needed. Though ours is blocked, it also allows users to..." - Title: [Is there an oprion of sending reminders before the meeting?](https://www.g2.com/discussions/is-there-an-oprion-of-sending-reminders-before-the-meeting) — 7 comments, 1 upvote > **Top comment:** "Yes, you can send reminders. we always had ours set to do two reminders with the first one being 15 minutes prior to meeting time and the second for 5..." - Title: [Can I conference in a mobile number from the app](https://www.g2.com/discussions/16219-can-i-conference-in-a-mobile-number-from-the-app) — 7 comments, 2 upvotes > **Top comment:** "I hadnt try this feature to conference a call. But i think it can be done when u allow the application to call on ur cellphone and u can conference the..." ### Zoom Workplace - Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play. The image seems to be more stable and..." - Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 30 comments, 13 upvotes > **Top comment:** "Creates a virtual live community place for connection and learning. " - Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 29 comments, 39 upvotes > **Top comment:** "yes" - Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device." - Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 18 comments, 2 upvotes > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace. https://marketplace.zoom.us/ Best. Peter K." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-webex-suite-vs-zoom-workplace)