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# Webex Suite vs Zoom Workplace Comparison - What are their main differences?

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Webex SuiteZoom Workplace[+ Add Product](#)

Pricing

**Webex Suite**
Free Trial

**$25.00** Per User Per Month · Webex Suite - Business

**Custom Quote Available** · Webex Enterprise

**$14.50** Per User Per Month · Webex Meet

**$17.00** Per User Per Month · Call Plan

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**Zoom Workplace**
Free Trial

**$0.00** · Free

**$14.99** Per User Per Month · Pro

**$19.99** Per User Per Month · Business

**$19.99** Per User Per Month · Enterprise

Show more

**Pricing Insights**
from reviews

Perceived Cost

**Webex Suite**
$$$$$

**Zoom Workplace**
$$$$$

Average Discount

**Webex Suite**
15%7% more

**Zoom Workplace**
8%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Webex Suite** 6 months
Based on 100 responses

**Zoom Workplace** 6 months
Based on 100 responses

Return on Investment

**Webex Suite** 6 months
Based on 100 responses

**Zoom Workplace** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Webex Suite**

Ease of Use (283)

Video Conferencing (198)

Slow Loading (107)

Not User-Friendly (97)

**Zoom Workplace**

Ease of Use (4634)

Video Conferencing (2761)

Limited Features (1266)

Zoom Issues (1210)

Integrations

**Webex Suite**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dc218a7b4e898f9384267cbd98b09aa8/apache-airflow.jpg "Product Avatar Image")

Apache Airflow

](https://www.g2.com/products/apache-airflow/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image")

Calendly Sales

](https://www.g2.com/products/calendly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image")

Claude

](https://www.g2.com/products/claude/reviews)[
View all
](https://www.g2.com/products/cisco-webex-suite/integrations)

**Zoom Workplace**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image")

Adobe Export PDF

](https://www.g2.com/products/adobe-export-pdf/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd2cb7ce28768d6490870c9453edea61/amazon-chime.png "Product Avatar Image")

Amazon Chime

](https://www.g2.com/products/amazon-chime/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[
View all
](https://www.g2.com/products/zoom-workplace/integrations)

Screenshots

**Webex Suite**
 ![Webex Suite screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331411/Inclusivity-fuels-innovation.png)

**Zoom Workplace**
 ![Zoom Workplace screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1457073/Zz01ZThkYjc1MmY4YzUxMWVmOGNjODQyMGQ2YTEyNGM0Mg__-_1_.jpeg)

**Ratings**
from reviews

Meets Requirements

**Webex Suite**

**8.9** /10

Based on 14,786 responses

**Zoom Workplace**

**9.2** /10

Based on 42,725 responses

Ease of Use

**Webex Suite**

**8.7** /10

Based on 14,843 responses

**Zoom Workplace**

**9.1** /10

Based on 42,902 responses

Ease of Setup

**Webex Suite**

**8.5** /10

Based on 3,051 responses

**Zoom Workplace**

**9.1** /10

Based on 14,021 responses

Ease of Admin

**Webex Suite**

**8.5** /10

Based on 2,681 responses

**Zoom Workplace**

**9.0** /10

Based on 12,509 responses

Quality of Support

**Webex Suite**

**8.5** /10

Based on 11,844 responses

**Zoom Workplace**

**8.7** /10

Based on 31,586 responses

Has the product been a good partner in doing business?

**Webex Suite**

**8.7** /10

Based on 2,578 responses

**Zoom Workplace**

**9.1** /10

Based on 11,686 responses

Product Direction (% positive)

**Webex Suite**

**7.8** /10

Based on 14,239 responses

**Zoom Workplace**

**8.4** /10

Based on 40,175 responses

**Features**
ratings from reviews

AI Meeting Assistants

**9.2** /10

Based on 68 responses

**8.4** /10

Based on 234 responses

Virtual Classroom

**8.9** /10

Based on 1,180 responses

**8.8** /10

Based on 8,229 responses

Business Instant Messaging

**8.4** /10

Based on 1,254 responses

**8.5** /10

Based on 731 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Collaborative Whiteboard

**8.7** /10

Based on 483 responses

**8.5** /10

Based on 393 responses

Screen Sharing

**8.7** /10

Based on 6,261 responses

**8.8** /10

Based on 24,025 responses

Video Conferencing

**8.9** /10

Based on 11,944 responses

**9.1** /10

Based on 35,726 responses

UCaaS Platforms

**9.1** /10

Based on 206 responses

**8.6** /10

Based on 2,575 responses

Virtual Workspaces

**8.5** /10

Based on 103 responses

Not enough data

AI Writing Assistant

Not enough data

**8.7** /10

Based on 116 responses

Screen and Video Capture

Not enough data

**8.3** /10

Based on 582 responses

Email Client

Not enough data

**8.5** /10

Based on 173 responses

Visitor Management

Not enough data

**8.3** /10

Based on 104 responses

Visual Collaboration Platforms

**8.3** /10

Based on 49 responses

Not enough data

Digital Signage

Not enough data

**8.2** /10

Based on 46 responses

Calendar

Not enough data

**8.1** /10

Based on 558 responses

Document Creation

Not enough data

**9.2** /10

Based on 81 responses

Business Scheduling

Not enough data

**8.1** /10

Based on 880 responses

Desk Booking

Not enough data

**8.1** /10

Based on 41 responses

VoIP Providers

**8.6** /10

Based on 294 responses

Not enough data

Productivity Bots

Not enough data

**8.3** /10

Based on 16 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
18.7%

Mid-Market(51-1000 emp.)
30.9%

Enterprise(\> 1000 emp.)
50.5%

Small-Business(50 or fewer emp.)
18.7%

Mid-Market(51-1000 emp.)
30.9%

Enterprise(\> 1000 emp.)
50.5%

Small-Business(50 or fewer emp.)
51.0%

Mid-Market(51-1000 emp.)
31.3%

Enterprise(\> 1000 emp.)
17.7%

Small-Business(50 or fewer emp.)
51.0%

Mid-Market(51-1000 emp.)
31.3%

Enterprise(\> 1000 emp.)
17.7%

**Reviewers' Industry**

[![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")](https://www.g2.com/products/cisco-webex-suite/reviews)
Webex Suite

Information Technology and Services
17.0%

Computer Software
8.5%

Financial Services
5.0%

Hospital & Health Care
4.9%

Higher Education
3.4%

Other
61.2%

[![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")](https://www.g2.com/products/zoom-workplace/reviews)
Zoom Workplace

Information Technology and Services
8.9%

Computer Software
8.3%

Marketing and Advertising
5.6%

Education Management
5.5%

Higher Education
4.7%

Other
67.0%

Alternatives

**Webex Suite Alternatives**

 ![GoTo Meeting](https://images.g2crowd.com/uploads/product/hd_favicon/f2c84d59bd2703e7f830afc1af579b12/goto-meeting.svg "GoTo Meeting")

[
GoTo Meeting
](/products/goto-meeting/reviews)

 ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace")

[
Google Workspace
](/products/google-workspace/reviews)

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Miro](https://images.g2crowd.com/uploads/product/hd_favicon/f43d71a5c7b1abb1b7d3dfc8d3668f9b/miro.svg "Miro")

[
Miro
](/products/miro/reviews)

**Zoom Workplace Alternatives**

 ![GoTo Meeting](https://images.g2crowd.com/uploads/product/hd_favicon/f2c84d59bd2703e7f830afc1af579b12/goto-meeting.svg "GoTo Meeting")

[
GoTo Meeting
](/products/goto-meeting/reviews)

 ![Amazon Chime](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dd2cb7ce28768d6490870c9453edea61/amazon-chime.png "Amazon Chime")

[
Amazon Chime
](/products/amazon-chime/reviews)

 ![ClickMeeting](https://images.g2crowd.com/uploads/product/hd_favicon/1487566466/clickmeeting.svg "ClickMeeting")

[
ClickMeeting
](/products/clickmeeting/reviews)

 ![GoTo Webinar](https://images.g2crowd.com/uploads/product/hd_favicon/f2c84d59bd2703e7f830afc1af579b12/goto-webinar.svg "GoTo Webinar")

[
GoTo Webinar
](/products/goto-webinar/reviews)

## Webex Suite vs Zoom Workplace FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Zoom Workplace vs Webex Suite?

Zoom Workplace stands out for its higher reviewer satisfaction, especially among small businesses, while Webex Suite is favored for its security and enterprise-grade features.

| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) |
| --- | --- |
| 4.5/5 (56,560 reviews) | 4.2/5 (18,926 reviews) |
| Small-Business | Enterprise |
| 9.1 | 8.5 |
| 8.7 | 8.5 |
| Audio Quality (593 all-time mentions) | Ease of Use (271 all-time mentions) |

### How do the pricing models of Zoom Workplace and Webex Suite compare?

Zoom Workplace is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Webex Suite.

- **Zoom Workplace:** Reviewers highlight good ROI, affordable pricing, and strong value for teams, though some note costs can rise for larger teams or advanced features.
- **Webex Suite:** Reviewers describe the pricing as higher, especially for small businesses, but acknowledge the value for enterprise-grade security and features.
- **Switching reasons:** Several reviewers mention switching from Google Meet and Skype to Zoom Workplace for better meeting stability and value.

### What are the best alternatives to Zoom Workplace and Webex Suite?

The top 3 alternatives to Zoom Workplace and Webex Suite are Google Workspace, Microsoft Teams, and Slack.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | Good ROI, affordable for teams | Audio Quality (593 all-time mentions) |
| [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5 (18,926 reviews) | Enterprise | Higher cost, enterprise-grade security | Ease of Use (271 all-time mentions) |
| [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,169 reviews) | Small-Business | — | Integration with productivity tools |
| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,263 reviews) | Enterprise | — | Collaboration and integration with Microsoft 365 |

### Which Video Conferencing features should I prioritize when comparing Zoom Workplace and Webex Suite?

Buyers should prioritize Sharing, Integrations, Security, Audio/Video Quality, and Ease of Use when comparing Zoom Workplace and Webex Suite.

- **Sharing:** Screen sharing is a top-cited feature for both products, with Zoom Workplace (593 all-time mentions for Audio Quality, strong sharing sentiment) and Webex Suite (97 all-time mentions for Screen Sharing).
- **Integrations:** Zoom Workplace integrates with Microsoft Outlook (115 all-time mentions) and Google Workspace (42 all-time mentions); Webex Suite integrates with Microsoft Teams (150 all-time mentions).
- **Security:** Webex Suite is frequently cited for its enterprise-grade security (88 all-time mentions), while Zoom Workplace is less often cited for this area.
- **Audio/Video Quality:** Zoom Workplace leads with 593 all-time mentions for Audio Quality; Webex Suite has 103 all-time mentions for Audio Quality.
- **Ease of Use:** Zoom Workplace scores 9.1 for Ease of Use; Webex Suite scores 8.7.

### What are the pros and cons of Zoom Workplace vs Webex Suite?

Zoom Workplace's headline strength is audio quality and ease of use, while Webex Suite is recognized for its security and reliability.

- **Zoom Workplace strengths:** Audio Quality (593 all-time mentions), flexibility (413), affordable pricing (96), free service (89), options variety (69).
- **Zoom Workplace trade-offs:** Integration issues (199 all-time mentions), resource consumption, and interface clutter as features expand.
- **Webex Suite strengths:** Ease of Use (271 all-time mentions), reliability (182), features (170), security (88), screen sharing (97), strong meeting management (108), collaboration (105).
- **Webex Suite trade-offs:** Limited features (74 all-time mentions), higher cost for small businesses, complex interface for new users, and resource intensity on older devices.

### Is Zoom Workplace or Webex Suite better for small businesses?

Zoom Workplace is the better fit for small businesses, as it is most popular in the Small-Business segment and receives strong positive sentiment from small-business reviewers.

- **Zoom Workplace:** Largest segment is Small-Business; reviewers consistently highlight ease of setup, affordability, and intuitive onboarding for small teams.
- **Webex Suite:** Largest segment is Enterprise; reviewers note its strengths in security and enterprise features, but mention higher complexity and cost for smaller organizations.

### Which Video Conferencing platform has better integrations?

Webex Suite is favored for integrations, with more reviewer-cited integration mentions and a higher all-time count for Microsoft Teams integration.

- **Zoom Workplace:** Integrates with Microsoft Outlook (115 all-time mentions) and Google Workspace (42 all-time mentions); reviewers appreciate calendar and productivity tool integrations.
- **Webex Suite:** Integrates with Microsoft Teams (150 all-time mentions); reviewers highlight its integration with enterprise collaboration tools and calendar systems.

### How do Zoom Workplace and Webex Suite compare on customer support?

Zoom Workplace and Webex Suite are rated within 0.2 points on Quality of Support, indicating parity in reviewer satisfaction with support experiences.

- **Zoom Workplace:** Reviewers describe support as responsive and helpful, with several citing quick resolution of issues and straightforward onboarding.
- **Webex Suite:** Reviewers highlight strong technical support, especially for enterprise deployments, and note satisfaction with support for complex configurations and troubleshooting.

### Which is easier to implement, Zoom Workplace or Webex Suite?

Zoom Workplace is rated higher for Ease of Setup, with a 0.6-point advantage over Webex Suite, indicating a smoother implementation experience for most teams.

- **Zoom Workplace:** Reviewers consistently describe setup as very easy, with minimal training required and fast onboarding for new users.
- **Webex Suite:** Reviewers note that setup can be more complex, especially for advanced configurations, but once implemented, the platform is stable and reliable.

### Which product has better Sharing?

Zoom Workplace is favored for Sharing, with higher reviewer-cited mention counts and strong sentiment for its screen sharing and collaboration features.

- **Zoom Workplace:** Screen sharing is a top-cited feature, with 593 all-time mentions for Audio Quality and frequent praise for ease of sharing and collaboration.
- **Webex Suite:** Screen Sharing is cited in 97 all-time mentions, with reviewers noting reliable sharing and remote control capabilities, though some mention interface complexity.