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Compare Webex Suite and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Enterprise (50.6% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$0.00
Free
Webex Suite
Star Rating
(18,724)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansZoom Workplace
Star Rating
(55,705)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user satisfaction, boasting a higher overall score compared to Webex Suite. Users appreciate its intuitive interface, which simplifies scheduling and joining meetings, making it a favorite for team collaboration.
- Users say that Zoom Workplace's seamless integration with tools like Google Workspace enhances productivity, while Webex Suite is noted for its modern UI and ability to host up to 1000 participants in a single meeting, making it suitable for larger gatherings.
- Reviewers mention that Zoom Workplace's customer support is highly regarded, with many users highlighting the team's understanding and responsiveness. In contrast, Webex Suite users have expressed satisfaction with its stable video and audio quality, particularly for online classes and project discussions.
- According to verified reviews, Zoom Workplace's ease of use is a standout feature, with users noting the ability to join meetings via a web browser without needing to download an application. This flexibility is a significant advantage for those who prioritize convenience.
- G2 reviewers highlight that while both platforms offer robust features, Zoom Workplace's annotation tools are particularly appreciated for enhancing meeting engagement. Webex Suite, however, is praised for its effective calendar tracking and integration capabilities, which help users stay organized.
- Users report that Zoom Workplace's overall reliability and simplicity make it a preferred choice for small businesses, while Webex Suite's strengths lie in its scalability and features tailored for enterprise-level needs, showcasing the distinct target audiences for each platform.
Pricing
Entry-Level Pricing
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Webex Suite
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
14,709
9.2
42,420
Ease of Use
8.7
14,759
9.1
42,565
Ease of Setup
8.4
2,969
9.1
13,699
Ease of Admin
8.5
2,621
9.0
12,302
Quality of Support
8.5
11,774
8.7
31,337
Has the product been a good partner in doing business?
8.7
2,515
9.1
11,483
Product Direction (% positive)
7.8
14,166
8.3
39,912
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
9.1
986
9.0
6573
|
Verified
9.0
966
9.1
6772
|
Verified
8.9
944
8.8
6018
|
Verified
Collaboration
8.8
902
8.6
5121
|
Verified
9.0
980
9.1
6763
|
Verified
9.0
973
9.0
6512
|
Verified
8.8
878
8.7
4984
|
Verified
9.2
1004
9.3
7119
|
Verified
Functionality
8.8
883
8.5
5078
|
Verified
9.0
981
9.0
6329
|
Verified
8.9
883
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
7.9
21
8.0
108
Business Instant Messaging
8.6
944
8.6
502
8.8
1048
8.7
519
8.5
960
8.5
500
Business Instant Messaging
9.0
1018
9.0
508
8.9
962
9.2
520
Business Instant Messaging
8.7
906
8.9
499
8.8
965
8.9
506
8.7
871
8.5
499
Generative AI - Business Instant Messaging
8.2
56
8.5
175
AI - Business Instant Messaging
8.2
57
8.4
172
8.2
56
8.4
173
8.2
56
8.3
171
7.8
56
8.3
171
Agentic AI - Business Instant Messaging
7.9
38
7.7
83
7.7
37
7.6
78
Visual Tools
8.7
71
Not enough data
8.6
66
Not enough data
8.5
66
Not enough data
8.4
68
Not enough data
Office Customization
8.8
67
Not enough data
8.7
65
Not enough data
8.6
65
Not enough data
Guest Tools
8.5
63
Not enough data
8.7
65
Not enough data
8.7
61
Not enough data
Collaboration Tools
8.6
65
Not enough data
8.9
69
Not enough data
9.0
68
Not enough data
8.9
66
Not enough data
Agentic AI - Virtual Workspaces
7.8
32
Not enough data
7.5
31
Not enough data
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
8.8
361
8.5
291
8.8
360
8.5
288
8.6
315
8.2
280
8.7
322
8.3
282
8.8
338
8.6
284
Communication Tools
8.9
339
8.7
284
9.0
361
8.9
291
Integrations
8.7
291
8.2
276
9.0
359
8.7
282
Software Offering
8.8
357
8.5
281
9.2
393
9.3
287
9.0
379
8.8
282
Agentic AI - Collaborative Whiteboard
8.2
24
7.9
78
8.2
24
7.9
78
8.3
24
7.8
76
Presenter Tools
8.9
4897
9.0
16928
8.5
4253
|
Verified
8.6
12636
|
Verified
8.8
4610
|
Verified
8.7
13566
|
Verified
8.9
5124
|
Verified
8.9
17373
|
Verified
Conferencing Options
9.0
5265
|
Verified
9.1
19386
|
Verified
9.0
5494
|
Verified
9.2
19538
|
Verified
9.0
5409
|
Verified
9.3
21526
|
Verified
Application Tools
8.8
4347
|
Verified
8.9
16006
|
Verified
8.8
4911
|
Verified
9.1
19224
|
Verified
8.7
4876
8.8
16117
|
Verified
Agentic AI - Screen Sharing
7.7
52
7.4
236
Platform Basics
Not enough data
9.1
406
Not enough data
9.1
406
Not enough data
7.8
378
Platform Content
Not enough data
8.1
375
Not enough data
7.8
372
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
395
Not enough data
8.1
376
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
103
Not enough data
8.7
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
104
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
41
Platform Data
Not enough data
8.1
60
Not enough data
8.4
59
Not enough data
8.2
59
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Collaboration
9.1
35
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
9.0
37
Not enough data
Hardware
8.7
34
Not enough data
8.6
34
Not enough data
Security
9.1
35
Not enough data
8.9
35
Not enough data
Agentic AI - Visual Collaboration Platforms
7.3
17
Not enough data
7.6
16
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
9.0
10182
|
Verified
9.2
30704
|
Verified
9.1
2965
|
Verified
Feature Not Available
8.8
2647
|
Verified
Feature Not Available
9.0
3202
|
Verified
9.1
14736
|
Verified
9.0
3037
9.1
14791
|
Verified
Meeting Coordination
8.7
9165
8.9
28076
|
Verified
8.7
8643
|
Verified
9.0
27160
|
Verified
8.7
9018
|
Verified
8.9
27445
|
Verified
8.8
3173
|
Verified
9.0
15186
|
Verified
Software Type
8.6
7743
|
Verified
8.9
26490
|
Verified
8.8
3104
|
Verified
8.8
13925
|
Verified
9.0
3252
|
Verified
9.2
15837
|
Verified
Agentic AI - Video Conferencing
7.9
96
7.7
422
7.8
90
7.8
423
7.9
91
7.8
414
Calendar View
Not enough data
8.3
393
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
385
Not enough data
8.3
390
Accessibility
Not enough data
8.2
384
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
383
Not enough data
8.5
382
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
42
Not enough data
9.2
42
Not enough data
9.3
42
Collaboration
Not enough data
9.4
44
Not enough data
9.2
43
File Types
Not enough data
9.0
41
Not enough data
9.1
41
Not enough data
8.9
41
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
41
Not enough data
9.2
41
Integrate & Embed
Not enough data
9.3
45
Not enough data
9.0
42
Not enough data
9.3
44
Operating System
Not enough data
9.4
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
40
Not enough data
9.2
41
Not enough data
9.2
40
Not enough data
9.4
39
Not enough data
9.0
40
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
643
Not enough data
8.6
671
Not enough data
8.9
671
Not enough data
7.7
636
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
642
Not enough data
8.5
655
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
639
Not enough data
8.5
651
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
9.3
40
8.5
118
9.3
42
8.8
125
9.4
41
8.5
123
Meeting Automation - AI Meeting Assistants
9.4
39
9.0
145
9.2
42
8.7
122
9.3
40
8.7
123
Meeting Insights - AI Meeting Assistants
9.1
41
8.2
121
9.1
42
8.4
120
9.3
41
9.1
134
Accessibility - AI Meeting Assistants
9.1
41
8.3
118
9.1
40
8.6
125
9.3
39
8.3
114
Agentic AI - AI Meeting Assistants
9.3
15
7.8
76
9.2
15
7.8
77
9.3
15
8.0
76
9.2
15
7.9
77
Platform Basics - VoIP Providers
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Not enough data
Basic Communication
8.8
244
Not enough data
8.7
231
Not enough data
8.6
211
Not enough data
9.0
259
Not enough data
9.0
259
Not enough data
8.6
148
Not enough data
Agentic AI - VoIP Providers
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Not enough data
Access
8.3
164
Not enough data
8.4
187
Not enough data
8.4
178
Not enough data
Advanced Features
7.9
135
Not enough data
8.2
136
Not enough data
8.6
179
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
8.0
5
7.7
8
9.0
5
7.7
8
9.7
5
8.1
8
9.7
5
8.7
9
Extensions
9.0
146
8.9
1482
|
Verified
8.9
162
8.8
1459
|
Verified
9.0
105
8.7
1367
Features
9.0
158
8.8
1377
|
Verified
8.8
101
8.7
1330
9.0
153
8.9
1769
|
Verified
9.1
171
9.2
2013
|
Verified
9.1
156
9.3
2093
|
Verified
9.1
142
8.8
1596
|
Verified
Categories
Categories
Shared Categories
Webex Suite and Zoom Workplace are categorized as Business Instant Messaging, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Video Conferencing, and AI Meeting Assistants
Unique Categories
Webex Suite is categorized as Visual Collaboration Platforms, Virtual Workspaces, and VoIP Providers
Zoom Workplace is categorized as Business Scheduling, Desk Booking, Email Client, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, and Productivity Bots
Reviews
Reviewers' Company Size
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
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8 Comments
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I hadnt try this feature to conference a call.
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48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
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26 Comments
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You need zoom app which you can download free for mobile or pc . that's all.Read more
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