Webex Suite Reviews & Product Details

I used the webex for weekly calls with our international clients. we can easily join the calls without any confusion. The functionality is simple, easy to understand and we can easily share the our screen, it works smoothly. Call quantity is very clear. We can schedule a meeting, and join a meeting. In the webex we can also do a chat during meeting.

We can also make a call from the webex. Review collected by and hosted on G2.com.

Webex provide only 40 mins in the free version. Review collected by and hosted on G2.com.

so in webex this is not like other apps it allow us to do meeting wiht the calling, and calendar scheduling in one place ti also give real-time transcription and easy summerise meeting notes easy to use The analytics dashboard and user management options are excellent for the admins to manage people great app Review collected by and hosted on G2.com.

it is little complex for the new users like thwe dashboard and ithin it use ram so for long meeting the lp will heat may occcur lag Review collected by and hosted on G2.com.

I find Webex Suite to be a great platform for connecting with colleagues through easy calling and video conferencing. It's particularly convenient for connecting via calls, both domestic and international, making communication straightforward. I really appreciate how it assists in discussing business needs effortlessly. Additionally, it offers a fantastic way to connect with global employees and clients across the world. The ability to connect via audio call, video conferencing, and share screens to discuss business needs is highly valuable. Setting up Webex Suite was very easy. Review collected by and hosted on G2.com.

I feel sometimes there's an app lagging behind and get stuck while sharing screens, I think the user experience needs improvisation. Review collected by and hosted on G2.com.

This is a secure and dependable collaboration platform for healthcare, offering excellent integration with our Cisco video endpoints. It has proven to be reliable for our needs, especially when it comes to maintaining privacy and seamless communication within our organization. Review collected by and hosted on G2.com.

The Webex client feels a bit heavier compared to other collaboration apps, and I occasionally experience some lag during screen sharing. Review collected by and hosted on G2.com.

What I like best about Webex Suite is its comprehensive integration of communication and collaboration tools into a single, unified platform. It offers seamless connectivity across messaging, meetings, calling, and contact center capabilities, enabling users to interact effortlessly through their preferred channels and devices.

The suite’s cloud-native architecture ensures scalability, reliability, and security, supporting both remote and hybrid work environments efficiently. Its intuitive user interfaces are consistent across desktop, mobile, and web, which drives high user adoption and productivity.

Moreover, Webex Suite incorporates advanced AI-driven features such as intelligent noise removal, real-time transcription, virtual assistants, and smart meeting insights, all of which enhance the overall communication experience by automating routine tasks and improving engagement.

Cisco’s customer support for Webex Connect is robust and responsive, offering professional assistance throughout deployment and ongoing operations. Review collected by and hosted on G2.com.

The user interface, although intuitive overall, can sometimes feel complex or overwhelming for new users due to the richness of features packed into a single platform. Streamlining onboarding and reducing interface clutter for specific use cases could help increase adoption and ease of use.While Webex Suite offers strong integrations across Cisco and third-party applications, Microsoft Teams’ native Outlook integration delivers an especially smooth experience for organizations relying extensively on Microsoft 365 for email, calendaring, and document management. This capability can be a decisive factor for users prioritizing end-to-end collaboration within a single ecosystem. Review collected by and hosted on G2.com.

Webex is very reliable for video conferencing — even with low bandwidth, the audio quality stays stable. I like how it integrates well with Outlook and Google Calendar, and the meeting recording and transcription features are accurate and easy to access. The noise cancellation is another big plus, especially in busy office environments. Review collected by and hosted on G2.com.

The interface still feels a bit cluttered and dated compared to newer tools like Zoom or Google Meet. Joining meetings can take longer if you’re not using the Webex app. Also, the mobile app isn’t as smooth — it occasionally freezes or lags when sharing screens. Review collected by and hosted on G2.com.

Webex Suite offers HD video and audio meetings, enterprise-grade cloud calling, team messaging, webinars, whiteboarding, file sharing, and polling—all in one interfac. This all-in-one approach saves organizations time and effort, making remote and hybrid work much easier. Review collected by and hosted on G2.com.

Once WebEx meeting ended ,I am unable to access WebEx chat in MS Teams. There should be some set up where we can access WebEx chat on other platforms also. Review collected by and hosted on G2.com.

Webex suite offers amazing tools to manage projects and invite people to meetings. Easy to use and manage teams in the company. The webex meeting app is really good and has high quality video which makes it better for meetings with clients Review collected by and hosted on G2.com.

The adaptability of these tools are not that good and they need more features for people to adapt to it. The pricing can be reduced to attract more people and user Review collected by and hosted on G2.com.

I find it great to use Webex Suite as it is a simpler and lighter application than other similar ones like Google Meet or Microsoft Meet. It doesn't have the limitations that other applications usually have, which gives me more freedom when using it. I also highly value its graphical interface, which is very good and would make me consider buying it again if necessary. These features make Webex efficient for my video conferencing and virtual course needs. Review collected by and hosted on G2.com.

I encountered some difficulties setting up Webex Suite, especially since it was my first time using this tool. Although it's not a huge problem, it took a bit of time to adapt. Additionally, it seems that it's not very well-known or used in my region, which could be an inconvenience if other collaborators are not familiar with its use. Review collected by and hosted on G2.com.