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At a Glance
Market Segments
Small-Business (41.1% of reviews)
Enterprise (50.7% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(37,233)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,555)4.2 out of 5
Market Segments
Enterprise (50.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in file sharing capabilities, scoring 9.1, with reviewers mentioning its seamless integration with cloud storage services like Google Drive and Dropbox, making collaboration effortless.
- Reviewers mention that Webex Suite shines in audio and video conferencing, both scoring 8.9, with users highlighting features like high-quality video resolution and reliable audio clarity during meetings.
- G2 users indicate that Slack's ease of use is a significant advantage, scoring 9.1, with many reviewers appreciating its intuitive interface and customizable notifications that help manage workflow effectively.
- Users on G2 report that Webex Suite offers better AI-powered features, such as AI-powered language translation and text summarization, both scoring 8.3, which reviewers say enhances communication in diverse teams.
- Reviewers mention that Slack's mobile application scores 9.1, with users praising its functionality and ease of access, allowing for effective communication on the go, while Webex's mobile app scores lower at 8.7.
- Users say that while both platforms have strong integration capabilities, Slack's integrations score 9.0, with reviewers highlighting its compatibility with a wide range of third-party applications, making it a preferred choice for many small businesses.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
30,573
8.9
14,624
Ease of Use
9.1
31,377
8.7
14,675
Ease of Setup
9.1
7,799
8.4
2,891
Ease of Admin
8.9
4,930
8.5
2,593
Quality of Support
8.8
21,175
8.5
11,695
Has the product been a good partner in doing business?
9.0
4,408
8.7
2,487
Product Direction (% positive)
8.7
29,887
7.8
14,084
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
976
Not enough data
9.0
957
Not enough data
8.9
937
Collaboration
Not enough data
8.8
894
Not enough data
9.0
973
Not enough data
9.0
966
Not enough data
8.8
872
Not enough data
9.2
995
Functionality
Not enough data
8.8
877
Not enough data
9.0
974
Not enough data
8.9
879
Agentic AI - Virtual Classroom
Not enough data
8.0
18
Business Instant Messaging
9.1
13690
8.6
935
9.0
14183
8.8
1039
8.6
13558
8.5
954
Business Instant Messaging
8.5
10048
8.9
1003
8.1
9405
8.9
945
Business Instant Messaging
9.1
13479
8.7
896
9.2
13138
8.8
957
9.0
11574
8.7
862
Generative AI - Business Instant Messaging
7.5
1415
8.2
50
AI - Business Instant Messaging
7.4
1409
8.2
51
7.9
1408
8.1
51
7.3
1396
8.1
50
7.4
1396
7.7
51
Agentic AI - Business Instant Messaging
7.6
819
7.8
33
7.6
816
7.6
32
Visual Tools
Not enough data
8.7
61
Not enough data
8.7
58
Not enough data
8.5
59
Not enough data
8.5
60
Office Customization
Not enough data
8.9
59
Not enough data
8.7
58
Not enough data
8.7
56
Guest Tools
Not enough data
8.5
55
Not enough data
8.7
55
Not enough data
8.8
52
Collaboration Tools
Not enough data
8.7
58
Not enough data
9.1
59
Not enough data
9.1
59
Not enough data
9.1
57
Agentic AI - Virtual Workspaces
Not enough data
7.8
24
Not enough data
7.6
24
Design Tools
Not enough data
8.8
359
Not enough data
8.8
358
Not enough data
8.6
313
Not enough data
8.7
320
Not enough data
8.8
336
Communication Tools
Not enough data
8.9
337
Not enough data
9.0
359
Integrations
Not enough data
8.7
289
Not enough data
9.0
357
Software Offering
Not enough data
8.8
354
Not enough data
9.2
391
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
20
Not enough data
8.0
20
Not enough data
8.2
20
Setup
9.1
621
Not enough data
8.9
619
Not enough data
8.6
609
Not enough data
9.0
617
Not enough data
Management
9.0
613
Not enough data
8.7
602
Not enough data
8.9
606
Not enough data
Generative AI
7.7
532
Not enough data
Agentic AI - Workflow Management
7.6
252
Not enough data
7.9
248
Not enough data
8.0
253
Not enough data
7.8
252
Not enough data
7.8
251
Not enough data
7.8
251
Not enough data
7.9
251
Not enough data
Presenter Tools
Not enough data
8.9
4892
Not enough data
8.5
4249
|
Verified
Not enough data
8.8
4601
|
Verified
Not enough data
8.9
5115
|
Verified
Conferencing Options
Not enough data
9.0
5257
|
Verified
Not enough data
9.0
5484
|
Verified
Not enough data
9.0
5397
|
Verified
Application Tools
Not enough data
8.8
4341
|
Verified
Not enough data
8.8
4899
|
Verified
Not enough data
8.7
4868
Agentic AI - Screen Sharing
Not enough data
7.6
45
Account Options
9.2
255
Not enough data
8.3
253
Not enough data
8.5
249
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
8.8
253
Not enough data
Q&A Tools
9.0
255
Not enough data
9.0
253
Not enough data
9.1
257
Not enough data
8.6
249
Not enough data
9.0
252
Not enough data
8.8
248
Not enough data
8.5
246
Not enough data
8.8
247
Not enough data
8.4
244
Not enough data
Knowledge Pages
8.4
308
Not enough data
8.3
312
Not enough data
8.1
302
Not enough data
8.0
299
Not enough data
7.9
296
Not enough data
8.3
296
Not enough data
Knowledge Dissemination
8.2
291
Not enough data
8.7
295
Not enough data
8.9
294
Not enough data
8.9
296
Not enough data
8.3
292
Not enough data
8.2
288
Not enough data
8.6
293
Not enough data
8.5
287
Not enough data
8.6
285
Not enough data
Agentic AI - Knowledge Base
7.8
172
Not enough data
7.8
173
Not enough data
7.7
171
Not enough data
Login Options
9.0
708
Not enough data
8.4
692
Not enough data
Productivity
7.9
678
Not enough data
8.2
684
Not enough data
8.5
687
Not enough data
7.8
668
Not enough data
7.8
663
Not enough data
Customization
8.5
675
Not enough data
9.0
683
Not enough data
8.6
670
Not enough data
Agentic AI - Unified Workspaces
7.3
368
Not enough data
7.5
368
Not enough data
Collaboration
Not enough data
9.1
30
Not enough data
8.7
30
Not enough data
8.6
30
Not enough data
8.8
30
Hardware
Not enough data
8.6
30
Not enough data
8.5
30
Security
Not enough data
9.0
30
Not enough data
8.7
30
Agentic AI - Visual Collaboration Platforms
Not enough data
6.7
12
Not enough data
7.1
12
Compatibility
8.9
75
Not enough data
8.9
76
Not enough data
8.8
72
Not enough data
Agentic AI - Enterprise Search Software
8.1
44
Not enough data
8.1
42
Not enough data
8.7
42
Not enough data
8.3
42
Not enough data
8.3
42
Not enough data
8.4
41
Not enough data
Search Queries
8.6
74
Not enough data
9.1
73
Not enough data
8.6
73
Not enough data
8.9
73
Not enough data
8.8
71
Not enough data
AI powered search - Enterprise Search Software
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
Functionality
8.8
72
Not enough data
8.8
71
Not enough data
9.0
74
Not enough data
Compatibility - Enterprise Search Software
8.8
12
Not enough data
8.6
11
Not enough data
9.0
12
Not enough data
Functionality - Enterprise Search Software
8.9
12
Not enough data
9.1
11
Not enough data
8.9
12
Not enough data
Search Queries - Enterprise Search Software
8.8
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.9
12
Not enough data
Automation
8.8
1100
Not enough data
8.8
1090
Not enough data
8.5
1067
Not enough data
Administration
8.8
1081
Not enough data
8.6
1062
Not enough data
9.4
1080
Not enough data
Project management
8.7
1068
Not enough data
8.5
1053
Not enough data
8.5
1060
Not enough data
8.5
1053
Not enough data
8.5
1047
Not enough data
8.3
1031
Not enough data
8.2
1045
Not enough data
Workload
8.3
1019
Not enough data
8.8
1032
Not enough data
8.6
1019
Not enough data
8.4
1011
Not enough data
Communication & Collaboration
9.2
1042
Not enough data
9.0
1040
Not enough data
9.3
1039
Not enough data
Cost Management
8.0
1004
Not enough data
8.1
1002
Not enough data
8.1
1000
Not enough data
Integration
8.6
1009
Not enough data
8.4
1002
Not enough data
8.4
990
Not enough data
Generative AI
7.4
956
Not enough data
7.6
952
Not enough data
Agentic AI - Work Management
7.5
463
Not enough data
7.6
460
Not enough data
7.9
456
Not enough data
7.6
458
Not enough data
Communication
9.4
1007
Not enough data
9.3
1005
Not enough data
8.8
976
Not enough data
8.8
972
Not enough data
9.1
974
Not enough data
Content & Documents
9.1
987
Not enough data
8.9
976
Not enough data
8.7
977
Not enough data
8.1
944
Not enough data
Controls
8.3
937
Not enough data
8.1
934
Not enough data
8.6
932
Not enough data
8.3
932
Not enough data
8.1
917
Not enough data
Project Management
8.4
925
Not enough data
8.3
918
Not enough data
8.5
918
Not enough data
8.6
917
Not enough data
Remote Collaboration
9.0
929
Not enough data
8.7
914
Not enough data
8.9
926
Not enough data
7.8
910
Not enough data
Generative AI
7.2
871
Not enough data
7.3
872
Not enough data
Agentic AI - Project Collaboration
7.4
395
Not enough data
7.5
398
Not enough data
Collaboration Tools
Not enough data
9.0
10137
|
Verified
Not enough data
9.1
2943
|
Verified
Not enough data
8.8
2626
|
Verified
Not enough data
9.0
3167
|
Verified
Not enough data
9.0
3018
Meeting Coordination
Not enough data
8.7
9129
Not enough data
8.7
8620
|
Verified
Not enough data
8.7
8996
|
Verified
Not enough data
8.8
3146
|
Verified
Software Type
Not enough data
8.6
7725
|
Verified
Not enough data
8.8
3087
|
Verified
Not enough data
9.0
3231
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
79
Not enough data
7.8
77
Not enough data
7.9
79
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
37
Not enough data
9.3
38
Not enough data
9.3
37
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
37
Not enough data
9.1
38
Not enough data
9.2
38
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
38
Not enough data
9.0
38
Not enough data
9.2
37
Accessibility - AI Meeting Assistants
Not enough data
9.1
37
Not enough data
9.0
37
Not enough data
9.4
36
Agentic AI - AI Meeting Assistants
Not enough data
9.2
13
Not enough data
9.1
13
Not enough data
9.2
13
Not enough data
9.1
13
Platform Basics - VoIP Providers
Not enough data
9.2
10
Not enough data
9.3
10
Not enough data
9.4
9
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
239
Not enough data
8.7
225
Not enough data
8.6
206
Not enough data
9.0
253
Not enough data
9.0
254
Not enough data
8.6
144
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
160
Not enough data
8.4
184
Not enough data
8.4
176
Advanced Features
Not enough data
7.9
132
Not enough data
8.2
132
Not enough data
8.7
177
Agentic AI - Audio Conferencing
7.3
251
Not enough data
7.4
252
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
157
Not enough data
8.8
100
Not enough data
9.0
152
Not enough data
9.1
170
Not enough data
9.1
152
Not enough data
9.1
141
Action Item Detection - AI Note-taking Software
8.1
7
Not enough data
8.6
7
Not enough data
Automatic Transcription - AI Note-taking Software
8.8
7
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.8
7
Not enough data
Language & Accent Support - AI Note-taking Software
8.6
7
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.3
7
Not enough data
Privacy & Security Controls - AI Note-taking Software
7.9
7
Not enough data
Searchable Note Archives - AI Note-taking Software
7.9
7
Not enough data
Speaker Identification - AI Note-taking Software
8.3
7
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Work Management, Unified Workspaces, Knowledge Base, Q&A Platforms, Workflow Management, Audio Conferencing, Enterprise Search Software, AI Note-Taking Software, and Project Collaboration
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.1%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
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What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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