Compare Slack and Webex Suite 
Featured Products
At a Glance
Market Segments
Small-Business (41.0% of reviews)
Enterprise (50.5% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(38,461)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,813)4.2 out of 5
Market Segments
Enterprise (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in user experience, with many praising its intuitive interface and seamless integrations with popular tools like Google and Atlassian apps. Users appreciate features like secure channels for private team chats, which enhance communication and collaboration.
- Users say that Webex Suite offers a comprehensive solution by integrating meetings, messaging, and calls into a single platform. This unification helps eliminate the need for multiple applications, making it easier for teams to stay organized and focused during discussions.
- Reviewers mention that Slack's implementation process is notably quick and user-friendly, with many highlighting the intuitive onboarding wizard that simplifies getting started. In contrast, some Webex Suite users have expressed challenges with setup, indicating a steeper learning curve.
- According to verified reviews, Slack consistently receives higher ratings for its quality of support, with users noting responsive assistance and helpful resources. Webex Suite, while also providing support, has received slightly lower marks, suggesting room for improvement in this area.
- G2 reviewers highlight that Slack's mobile application is particularly well-received, allowing users to stay connected on the go with features like notifications and file sharing. Webex Suite's mobile experience, while functional, does not seem to match the same level of user satisfaction.
- Users report that Webex Suite shines in video and audio quality, especially during large meetings, where consistent performance is crucial. However, Slack's video conferencing features are seen as less robust, which may be a consideration for teams that prioritize high-quality virtual meetings.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
31,333
8.9
14,746
Ease of Use
9.2
32,208
8.7
14,796
Ease of Setup
9.2
8,553
8.5
3,004
Ease of Admin
8.9
5,163
8.5
2,642
Quality of Support
8.8
21,808
8.5
11,809
Has the product been a good partner in doing business?
9.1
4,643
8.7
2,537
Product Direction (% positive)
8.7
30,616
7.8
14,201
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
9.1
13938
8.6
944
9.0
14476
8.8
1047
8.6
13776
8.5
958
Business Instant Messaging
8.5
10229
8.9
1020
8.1
9564
8.9
963
Business Instant Messaging
9.1
13668
8.7
905
9.2
13284
8.8
964
9.0
11820
8.7
870
Generative AI - Business Instant Messaging
7.6
1502
8.2
54
AI - Business Instant Messaging
7.5
1487
8.1
56
7.9
1492
8.1
54
7.4
1469
8.1
54
7.4
1470
7.7
53
Agentic AI - Business Instant Messaging
7.7
896
7.8
37
7.7
883
7.7
37
Visual Tools
Not enough data
8.6
69
Not enough data
8.6
63
Not enough data
8.4
64
Not enough data
8.3
66
Office Customization
Not enough data
8.7
64
Not enough data
8.7
63
Not enough data
8.5
63
Guest Tools
Not enough data
8.6
61
Not enough data
8.6
63
Not enough data
8.6
59
Collaboration Tools
Not enough data
8.7
63
Not enough data
8.9
67
Not enough data
8.9
66
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
359
Not enough data
8.8
358
Not enough data
8.6
313
Not enough data
8.7
319
Not enough data
8.8
336
Communication Tools
Not enough data
8.9
337
Not enough data
9.0
358
Integrations
Not enough data
8.7
289
Not enough data
9.0
357
Software Offering
Not enough data
8.8
355
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Setup
9.1
685
Not enough data
8.9
675
Not enough data
8.7
656
Not enough data
8.9
692
Not enough data
Management
9.0
668
Not enough data
8.7
649
Not enough data
8.9
663
Not enough data
Generative AI
7.8
568
Not enough data
Agentic AI - Workflow Management
7.8
287
Not enough data
8.0
283
Not enough data
8.1
292
Not enough data
8.0
289
Not enough data
8.0
288
Not enough data
7.9
289
Not enough data
8.1
289
Not enough data
Presenter Tools
Not enough data
8.9
4894
Not enough data
8.5
4249
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5121
|
Verified
Conferencing Options
Not enough data
9.0
5262
|
Verified
Not enough data
9.0
5492
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4343
|
Verified
Not enough data
8.8
4908
|
Verified
Not enough data
8.7
4873
Agentic AI - Screen Sharing
Not enough data
7.5
51
Account Options
9.2
288
Not enough data
8.4
282
Not enough data
8.7
277
Not enough data
8.7
281
Not enough data
8.9
287
Not enough data
8.9
285
Not enough data
Q&A Tools
9.1
288
Not enough data
9.1
284
Not enough data
9.1
291
Not enough data
8.7
278
Not enough data
9.1
286
Not enough data
8.9
281
Not enough data
8.6
274
Not enough data
8.9
277
Not enough data
8.5
273
Not enough data
Knowledge Pages
8.5
345
Not enough data
8.3
345
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
332
Not enough data
Knowledge Dissemination
8.2
324
Not enough data
8.8
330
Not enough data
9.0
336
Not enough data
8.9
334
Not enough data
8.4
332
Not enough data
8.3
321
Not enough data
8.7
335
Not enough data
8.6
324
Not enough data
8.6
318
Not enough data
Agentic AI - Knowledge Base
7.9
201
Not enough data
8.0
203
Not enough data
7.9
201
Not enough data
Login Options
9.1
773
Not enough data
8.5
744
Not enough data
Productivity
8.0
734
Not enough data
8.3
738
Not enough data
8.6
744
Not enough data
7.9
716
Not enough data
7.9
714
Not enough data
Customization
8.6
740
Not enough data
9.0
756
Not enough data
8.7
724
Not enough data
Agentic AI - Unified Workspaces
7.5
414
Not enough data
7.6
410
Not enough data
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Compatibility
9.1
97
Not enough data
9.1
100
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
59
Not enough data
Search Queries
8.8
95
Not enough data
9.2
94
Not enough data
8.8
91
Not enough data
9.1
94
Not enough data
9.0
92
Not enough data
AI powered search - Enterprise Search Software
9.2
25
Not enough data
9.3
27
Not enough data
9.1
25
Not enough data
Functionality
8.9
91
Not enough data
9.0
91
Not enough data
9.2
98
Not enough data
Compatibility - Enterprise Search Software
9.4
29
Not enough data
9.4
27
Not enough data
9.3
28
Not enough data
Functionality - Enterprise Search Software
9.3
29
Not enough data
9.2
27
Not enough data
9.6
30
Not enough data
Search Queries - Enterprise Search Software
9.4
27
Not enough data
9.3
25
Not enough data
9.2
28
Not enough data
9.5
28
Not enough data
Automation
8.8
1222
Not enough data
8.8
1191
Not enough data
8.5
1160
Not enough data
Administration
8.8
1185
Not enough data
8.7
1136
Not enough data
9.4
1282
Not enough data
Project management
8.7
1165
Not enough data
8.5
1122
Not enough data
8.6
1144
Not enough data
8.5
1133
Not enough data
8.6
1134
Not enough data
8.3
1099
Not enough data
8.3
1126
Not enough data
Workload
8.4
1083
Not enough data
8.8
1153
Not enough data
8.6
1097
Not enough data
8.5
1090
Not enough data
Communication & Collaboration
9.4
1547
Not enough data
9.0
1256
Not enough data
9.4
1361
Not enough data
Cost Management
8.0
1074
Not enough data
8.2
1076
Not enough data
8.1
1068
Not enough data
Integration
8.7
1182
Not enough data
8.4
1079
Not enough data
8.4
1078
Not enough data
Generative AI
7.5
1025
Not enough data
7.7
1028
Not enough data
Agentic AI - Work Management
7.7
521
Not enough data
7.8
516
Not enough data
8.2
532
Not enough data
7.8
519
Not enough data
Communication
9.4
1185
Not enough data
9.4
1151
Not enough data
8.9
1060
Not enough data
8.9
1046
Not enough data
9.1
1057
Not enough data
Content & Documents
9.2
1107
Not enough data
8.9
1052
Not enough data
8.7
1074
Not enough data
8.1
1010
Not enough data
Controls
8.3
998
Not enough data
8.1
993
Not enough data
8.7
1005
Not enough data
8.4
1011
Not enough data
8.2
981
Not enough data
Project Management
8.4
1009
Not enough data
8.4
986
Not enough data
8.5
996
Not enough data
8.7
1000
Not enough data
Remote Collaboration
9.0
1007
Not enough data
8.7
979
Not enough data
9.0
999
Not enough data
7.9
968
Not enough data
Generative AI
7.3
935
Not enough data
7.4
936
Not enough data
Agentic AI - Project Collaboration
7.5
445
Not enough data
7.7
449
Not enough data
Collaboration Tools
Not enough data
9.0
10189
|
Verified
Not enough data
9.1
2968
|
Verified
Not enough data
8.8
2649
|
Verified
Not enough data
9.0
3211
|
Verified
Not enough data
9.0
3038
Meeting Coordination
Not enough data
8.7
9168
Not enough data
8.7
8654
|
Verified
Not enough data
8.7
9017
|
Verified
Not enough data
8.8
3174
|
Verified
Software Type
Not enough data
8.6
7746
|
Verified
Not enough data
8.8
3105
|
Verified
Not enough data
9.0
3259
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
96
Not enough data
7.8
90
Not enough data
7.9
90
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
41
Not enough data
9.3
43
Not enough data
9.3
41
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
41
Not enough data
9.1
41
Not enough data
9.2
40
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.0
43
Not enough data
9.3
43
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
40
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
15
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
9.0
12
Not enough data
9.5
11
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.3
11
Basic Communication
Not enough data
8.8
248
Not enough data
8.7
233
Not enough data
8.6
212
Not enough data
9.0
260
Not enough data
9.0
261
Not enough data
8.6
148
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
164
Not enough data
8.4
187
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
136
Not enough data
8.6
179
Agentic AI - Audio Conferencing
7.6
286
Not enough data
7.7
286
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
159
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
155
Not enough data
9.1
143
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.0
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.0
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.4%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.7%
Financial Services
3.3%
Other
55.0%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.1%
Alternatives
Discussions
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It connect us with the people no matter where we are through messaging and calls.Read more
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8 Comments
RS
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