Best Visitor Management Software

How Many Visitor Management Software Products Does G2 Track?

Total Products under this Category: 319

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Vizitor (+1.55%) - Among all products in this category, Vizitor recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Visitor Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 64,000+ Authentic Reviews
  • 319+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Visitor Management Software

G2 Grid® for Visitor Management Software plotting products by satisfaction and market presence

Highlighted products: Zoom Workplace, Kastle, Archie, Envoy Visitors, FacilityOS, WorkInSync, Visitly, and The Receptionist.

Underlying data: [Grid® JSON](https://www.g2.com/categories/visitor-management/grids.json?focus%5B%5D=zoom-workplace&focus%5B%5D=kastle&focus%5B%5D=archie-archie&focus%5B%5D=envoy-visitors&focus%5B%5D=facilityos&focus%5B%5D=workinsync&focus%5B%5D=visitly&focus%5B%5D=the-receptionist)

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work.

Average Rating: 4.5/5.0

Total Reviews: 53,599

How Do G2 Users Rate Zoom Workplace?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Dashboard: 8.4/10 (Category avg: 8.8/10)
  • Integration: 8.6/10 (Category avg: 8.5/10)
  • Automation: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Zoom Workplace?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Small, 31% Medium

What Do G2 Reviewers Say About Zoom Workplace?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Zoom Workplace, enjoying seamless access to features with just a click.
  • Users appreciate the ease of collaboration in Zoom Workplace, especially with breakout rooms and seamless screen sharing.
  • Users value the reliability of Zoom Workplace, ensuring seamless connectivity and stability even during adverse conditions.
  • Users find the ease of use for meetings in Zoom Workplace invaluable for seamless collaboration and productivity.
  • Users enjoy the easy-to-use video conferencing features of Zoom, facilitating smooth communication and collaboration in hybrid work settings.
Cons
  • Users note the limited features of Zoom Workplace, expressing a need for improved built-in collaboration tools.
  • Users experience Zoom issues like fatigue, connectivity problems, and confusing configurations that hinder their overall meeting effectiveness.
  • Users experience Zoom fatigue, notification overload, and connectivity issues, making long meetings feel overwhelming and impersonal.
  • Users find missing features in Zoom Workplace, like improved sharing links and chat access post-calls, frustrating.
  • Users often face connection issues with Zoom Workplace, leading to a frustrating and less seamless experience.

What Are Recent G2 Reviews of Zoom Workplace?

What Are G2 Users Discussing About Zoom Workplace?

Kastle

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating advanced access control, video surveillance, and visitor management technologies, we ensure enhanced security and superior performance. As tens of thousands trust our services daily, we stand out as a partner dedicated to innovation, leadership, and comprehensive managed security services. Discover the Kastle difference at kastle.com.

Average Rating: 4.6/5.0

Total Reviews: 186

How Do G2 Users Rate Kastle?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Dashboard: 8.1/10 (Category avg: 8.8/10)
  • Integration: 7.5/10 (Category avg: 8.5/10)
  • Automation: 7.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Kastle?

  • Seller: Kastle Systems
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Falls Church, VA
  • Twitter: @KastleSystems
    2,057 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    721 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Property Manager
  • Top Industries: Commercial Real Estate, Real Estate
  • Company Size: 49% Medium, 40% Small

What Do G2 Reviewers Say About Kastle?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kastle, highlighting its friendly support and intuitive features.
  • Users praise Kastle's polite and helpful customer support, making interactions smooth and pleasant.
  • Users highlight the friendly customer service and reliable support from techs and project managers of Kastle.
  • Users value the flexible and reliable access control of Kastle, enabling seamless entry to secure areas.
  • Users value the reliability of Kastle, praising its consistent functionality and effective integration in various environments.
Cons
  • Users find access issues challenging, especially when managing permissions across different locations and staff changes.
  • Users express frustration with Kastle's poor customer support, citing slow response times and communication issues.
  • Users find the pricing to be a bit high, especially compared to other options and for certain features.
  • Users experience inaccurate detection issues with the scanner and search function, causing access problems at times.
  • Users experience inconsistent communication with Kastle, leading to delays and the need for frequent follow-ups.

What Are Recent G2 Reviews of Kastle?

Archie

Archie powers thousands of modern offices and shared workspaces worldwide, offering an integrated solution that includes meeting room and desk booking, visitor management, workspace analytics, and coworking software. A modern UI, powerful admin features, and an unparalleled user experience set Archie apart from other solutions. Both SMBs and enterprises love Archie’s extensive features, which include visual floor plans, visitor logs, check-in and check-out tracking, meeting room scheduling, seat assignment, multi-location management, smart automations, real-time notifications, a white label mobile app, SSO and SCIM, an open API, and much, much more. Archie also natively integrates with productivity tools (Slack, Teams, Google Calendar, and more), physical access systems (Kisi, Brivo, Salto, and more), payment providers, accounting software (QuickBooks and Xero), WiFi networks (Cisco, Ubiquiti, Aruba, and more), and many other solutions. Whether you’re looking for room and desk booking to power your hybrid office, visitor management for efficiency and compliance, or the right software to grow your coworking business, Archie is the solution for you.

Average Rating: 4.9/5.0

Total Reviews: 244

How Do G2 Users Rate Archie?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Dashboard: 9.5/10 (Category avg: 8.8/10)
  • Integration: 9.2/10 (Category avg: 8.5/10)
  • Automation: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Archie?

  • Seller: Archie
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Montreal, Canada
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Graphic Designer
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 42% Medium, 36% Small

What Do G2 Reviewers Say About Archie?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy booking process of Archie, enhancing efficiency and organization for meetings and workspace reservations.
  • Users appreciate the ease of use of Archie, making office management and collaboration simple and intuitive.
  • Users appreciate the visibility into office status, enabling better planning and coordination with team schedules.
  • Users love the reservation ease of Archie, finding it intuitive for managing bookings and payments effortlessly.
  • Users love the intuitive desk management of Archie, streamlining hybrid work and enhancing collaboration effortlessly.
Cons
  • Users find the missing features of Archie limiting, wishing for more customization and direct integration with tools like Slack.
  • Users desire more customization options for Archie, especially for dashboard features and shortcuts for convenience.
  • Users feel the limited features of Archie hinder schedule coordination and essential functionalities, impacting their experience.
  • Users experience booking issues due to tight check-in windows and delayed mobile app syncing, adding unnecessary stress.
  • Users find the check-in process stressful due to tight windows and lack of automatic location-based check-ins.

What Are Recent G2 Reviews of Archie?

Envoy Visitors

Manage every visitor—from invite to check-in—with secure workflows, audit-ready records, and real-time insights. Centralize visitor and contractor operations to reduce vulnerabilities. Envoy brings enterprise-grade security and compliance together with a seamless guest experience, from invite to check-in. That’s why teams in regulated industries like aerospace, defense, data centers, manufacturing, and beyond rely on us to keep their facilities running smoothly. Customizable sign-in: Create multiple sign-in flows with tailored questions for each type of visit, so your team collects the right guest information every time. Host notifications: Instantly notify employees via the Envoy mobile app or native channels when guests arrive, so they can meet and escort visitors. Security integrations: Connect Envoy with your existing systems to support digital NDAs, access control, RFID badges, mobile QR codes, and more. Identity verification: Verify visitor identities by scanning IDs and checking against internal blocklists and third-party watchlists. Badge creation: Print visitor badges with photos, timestamps, host names, and your company logo so everyone onsite can easily identify guests. Visitor audit trail: Maintain detailed, up-to-date visitor records automatically to ensure compliance, with exportable reports just a few clicks away. Occupancy analytics: Track comprehensive visitor data and instantly share custom reports with stakeholders on a set schedule. Digital documentation: Automatically provide and track required documents—like NDAs, quizzes, and training certifications—to reduce risk and stay compliant. Audit-ready digital records: Generate audit-ready reports in seconds and keep digital records up to date. Envoy makes it easy to access visitor data and compliance documentation, helping your team stay audit-ready—always.

Average Rating: 4.7/5.0

Total Reviews: 427

How Do G2 Users Rate Envoy Visitors?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Dashboard: 9.3/10 (Category avg: 8.8/10)
  • Integration: 8.9/10 (Category avg: 8.5/10)
  • Automation: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Envoy Visitors?

  • Seller: Envoy
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, California
  • Twitter: @envoy
    3,930 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    460 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Receptionist, Facilities Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 55% Medium, 27% Large

What Do G2 Reviewers Say About Envoy Visitors?

AI-generated summary from verified user reviews

Pros
  • Users find Envoy Visitors to be easy to use, making check-ins and site visit management seamless and efficient.
  • Users appreciate the versatile features of Envoy Visitors, enhancing visitor management and providing efficient site oversight.
  • Users value the convenience of Envoy Visitors, appreciating its easy setup and user-friendly check-in process.
  • Users find the customer support very helpful, providing quick responses and effective assistance for managing visitor experiences.
  • Users find Envoy Visitors to be exceptionally user-friendly, making check-ins and teaching others seamless and straightforward.
Cons
  • Users find the lack of customization in Envoy Visitors limiting, especially for advanced features on lower-tier plans.
  • Users find limited customization frustrating, especially for advanced features that necessitate higher-tier plans, restricting flexibility.
  • Users find the cost prohibitive, especially for expanded features like additional hosts and building system integrations.
  • Users find that Envoy Visitors has a significant internet dependency, causing disruptions during connectivity issues.
  • Users report insufficient information when visitor images mismatch with names, making reporting difficult.

What Are Recent G2 Reviews of Envoy Visitors?

What Are G2 Users Discussing About Envoy Visitors?

FacilityOS

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. Visitor Management Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. Emergency and Evacuation Management EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. Contractor Compliance Management ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. Asset and Logistics Management Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. Physical Identity and Access Management SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

Average Rating: 4.7/5.0

Total Reviews: 262

How Do G2 Users Rate FacilityOS?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Dashboard: 9.2/10 (Category avg: 8.8/10)
  • Integration: 8.5/10 (Category avg: 8.5/10)
  • Automation: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind FacilityOS?

  • Seller: FacilityOS
  • Company Website:
  • Year Founded: 2014
  • HQ Location: North York, Ontario
  • LinkedIn® Page: www.linkedin.com
    208 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Security Manager
  • Top Industries: Manufacturing, Food Production
  • Company Size: 64% Medium, 26% Large

What Do G2 Reviewers Say About FacilityOS?

AI-generated summary from verified user reviews

Pros
  • Users find FacilityOS easy to use, appreciating its user-friendly interface and smooth integration for sign-ins.
  • Users appreciate the excellent customer support from FacilityOS, particularly for customizations and responsive assistance.
  • Users appreciate the simplicity of guest sign-in with FacilityOS, enhancing workflow and improving security efficiency.
  • Users highlight the implementation ease of FacilityOS, making it user-friendly and straightforward to adopt.
  • Users find the easy setup of FacilityOS greatly enhances deployment efficiency across multiple locations.
Cons
  • Users find the limited features like few kiosks and badge printing options inadequate for large group management.
  • Users find the limited functionality of FacilityOS frustrating, especially when managing large groups and visitor tracking.
  • Users experience access issues that complicate check-ins, user profiles, and kiosk management within FacilityOS.
  • Users experience connectivity issues with FacilityOS, leading to disruptions and delays during operations, especially with WiFi printers.
  • Users find the cost of FacilityOS to be high, especially due to per-kiosk pricing and additional feature charges.

What Are Recent G2 Reviews of FacilityOS?

WorkInSync

WorkInSync is an AI workplace management software platform designed to assist enterprises in the design, operation, and optimization of modern workplaces. Developed by MoveInSync, this Software as a Service (SaaS) solution integrates various essential functions such as desk booking, meeting room management, visitor management, parking management, cafeteria management, employee scheduling, and digital wayfinding into a single, cohesive platform. This comprehensive approach allows organizations to streamline their operations and enhance the overall employee experience. Targeted primarily at workplace leaders, Chief Human Resources Officers (CHROs), facility managers, administrative teams, and IT departments, WorkInSync is particularly beneficial for organizations employing hybrid work models, managing multi-location offices, or operating large enterprise campuses. In these environments, where resource utilization and employee satisfaction are critical, WorkInSync provides the tools necessary to effectively manage and optimize workplace resources. The platform is trusted by over 400 organizations, including 112 Fortune 500 companies across 39 countries, underscoring its reliability and effectiveness. WorkInSync has received accolades such as being recognized as a Deloitte Technology Fast 50 winner in 2023 and 2024. It adheres to rigorous security standards, being SOC 2 Type 2, ISO 27001:2013, and ISO 27701:2019 certified, as well as GDPR compliant, ensuring that user data is handled with the utmost care. Additionally, the platform offers 24/7 global support and integrates seamlessly with over 45 popular workplace tools, including Microsoft Teams, Outlook, Google Workspace, SAP, Okta, and Workday, facilitating easy incorporation into existing organizational workflows. WorkInSync enhances workplace decision-making through AI-powered recommendations, real-time availability tracking, and predictive insights. By automating workflows and providing centralized control, the platform helps organizations reduce ghost bookings and improve overall space utilization. Advanced workplace analytics, custom AI reports, and intuitive dashboards empower enterprises to make informed, data-driven decisions regarding occupancy, demand patterns, and real estate planning. Workplace managers can utilize visual summaries, run chat-based queries, and generate tailored reports to focus on key metrics. Furthermore, the AI-driven forecasting capabilities enable organizations to anticipate real estate needs, seat occupancy, and peak office days, allowing for proactive resource planning. The interactive floor kiosks offered by WorkInSync serve as a physical touchpoint within offices, enabling employees and visitors to navigate spaces, make bookings, and check in through a single digital interface. This feature not only enhances user experience but also contributes to the overall efficiency of workplace operations. By transforming workplaces into strategic assets, WorkInSync positions organizations to thrive in an evolving work landscape.

Average Rating: 4.6/5.0

Total Reviews: 267

How Do G2 Users Rate WorkInSync?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Dashboard: 9.7/10 (Category avg: 8.8/10)
  • Integration: 9.6/10 (Category avg: 8.5/10)
  • Automation: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind WorkInSync?

  • Seller: MoveInSync
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Bangalore
  • LinkedIn® Page: www.linkedin.com
    926 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Associate
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 40% Large

What Do G2 Reviewers Say About WorkInSync?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy booking feature of WorkInSync, simplifying their daily work navigation and planning.
  • Users appreciate the convenient desk booking system of WorkInSync, making office visits effortless and efficient.
  • Users praise the ease of use of WorkInSync, highlighting its convenience for desk and meeting room booking.
  • Users find the reservation ease of WorkInSync invaluable, saving time and enhancing their office experience.
  • Users love the easy desk booking system of WorkInSync, making office visits simple and convenient.
Cons
  • Users experience booking issues with WorkInSync, finding it inconvenient to switch between platforms and manage reservations.
  • Users wish for an automatic check-in feature when connecting to office WiFi to simplify the process.
  • Users experience slow loading times and occasional freezes, particularly during peak usage, impacting overall functionality.
  • Users find user interface issues with WorkInSync, as switching between versions can be confusing and clumsy.
  • Users express frustration with booking limitations, wishing for recurring bookings and swapped reservations for convenience.

What Are Recent G2 Reviews of WorkInSync?

What Are G2 Users Discussing About WorkInSync?

Visitly

Visitly is the enterprise visitor security platform built for organizations that can't afford gaps in compliance, identity, or site control. SOC 2 Type II certified. ISO 27001 certified. ITAR and C-TPAT audit-ready. GDPR, CCPA, and HIPAA-ready. Trusted by security leaders at SentinelOne, Firework, Tia Health, Delta Airlines, Alstom Transport, United Renewable Energy — deployed across 1300+ organizations in 40+ countries, in days not months, at a fraction of the cost of legacy VMS platforms. Security & Watchlist Screening Stop threats before they enter. Visitly runs real-time watchlist screening, Sex Offender Registry checks, and Smart ID Validation against government-issued IDs — with facial recognition watchlists and off-hours access controls. Hosts approve or deny entry in real time. Every entry decision is audit-logged, timestamped, and exportable — so your security posture is always defensible. Emergency & Evacuation Management Know exactly who is on site — at every location — when it matters most. Visitly's real-time evacuation tools provide accurate headcounts across all facilities instantly, reducing risk and keeping your organization prepared for any emergency. Compliance & Audit Readiness Pass audits with zero manual effort. Every visitor interaction generates a complete, exportable audit log. ITAR and C-TPAT audit trail support for defense and regulated facilities. Data retention controls auto-purge records to meet regulatory requirements. SOC 2 Type II certified. ISO 27001 certified. GDPR, CCPA, and HIPAA-ready. Visitor Management Enforce consistent security protocols at every entry point. Customizable check-in flows, contactless QR code sign-in, facial recognition for returning visitors, digital NDA and document signing, automatic badge printing, and pre-registration for groups up to 200. Hosts are notified instantly via Slack, Microsoft Teams, Google Chat, or Webex. Contractor Management Centralize contractor and vendor oversight across every facility. Contractors follow custom compliance flows with document capture, approval tracking, and automated recordkeeping. Maintain a complete, audit-ready record of every contractor, document, and approval — across every facility, at all times. Multi-Location Management One dashboard. Every location. Manage check-in flows, branding, security rules, and device settings across 1 site or 500+ from a centralized portal. Consistent security protocols and watchlist rules enforced automatically across every location — no manual coordination required. Role-based access ensures the right people have the right controls globally. Most multi-site deployments complete in under two weeks. Integrations API-first architecture with SCIM provisioning, SAML2 SSO, and role-based access controls — no manual directory management, no shadow IT. Okta, Microsoft Entra ID, OneLogin, and Google Workspace for identity. Slack, Microsoft Teams, Google Chat, and Webex for host notifications. Cisco Meraki and Arista Networks for guest WiFi. Webhooks and API for custom integrations with any system. More than 60 integrations. See the full list at visitly.io/integrations. Built for security teams, facility directors, and IT leaders who manage complexity at scale. Schedule your demo at visitly.io/schedule-demo

Average Rating: 4.3/5.0

Total Reviews: 105

How Do G2 Users Rate Visitly?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Dashboard: 8.4/10 (Category avg: 8.8/10)
  • Integration: 8.1/10 (Category avg: 8.5/10)
  • Automation: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Visitly?

  • Seller: Visitly
  • Company Website:
  • Year Founded: 2018
  • HQ Location: San Francisco, California
  • Twitter: @visitlyio
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Construction
  • Company Size: 67% Medium, 29% Small

What Do G2 Reviewers Say About Visitly?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integrations of Visitly, seamlessly connecting with multiple platforms for enhanced tracking capabilities.
  • Users value the helpful customer service provided by Visitly, enhancing their overall experience and support.
  • Users value the easy implementation and excellent custom support of Visitly, enhancing their overall experience and efficiency.
  • Users appreciate the easy access and tracking features of Visitly, enhancing their visitor management experience.
  • Users appreciate the business efficiency of Visitly, benefiting from real-time analytics and quick customer support.
Cons
  • Users find the poor interface design of Visitly limits feature accessibility and misses the previous version's usability.
  • Users find the implementation process complicated, needing multiple installations and extensive communication with Visitly's IT team.
  • Users express concern over the need for internet availability, which can hinder access to Visitly's features.
  • Users find the limited mobile features of Visitly restrict their ability to fully utilize the software on-the-go.
  • Users express frustration with the limited compatibility of Visitly, as it only works on Apple devices.

What Are Recent G2 Reviews of Visitly?

The Receptionist

The Receptionist for iPad, now Sign In App, helps protect your time when you're in the office. Our system handles tasks like guest check-in and notifications, visitor information storage, and badge printing so you can focus on making more meaningful connections with your visitors. With Sign In App, you can create unique, customizable, button-based visitor workflows to match your visitor types and business policies. The system also includes message forwarding, the capture and storage of visitor logs, drag-and-drop badge creation and printing, photo and signature capture, NDA and legal agreement sign-offs, compliance verification, and emergency evacuation notifications that can alert everyone checked into your office of an important event. Our contactless check-in features allow you to check in visitors, have them answer questions, and sign agreements from their mobile devices without having to touch an iPad. Thousands of companies and millions of visitors worldwide rely on our cloud-based visitor check-in solution to help harmonize their visitor and delivery traffic and turn every visit into an advantage.

Average Rating: 4.8/5.0

Total Reviews: 425

How Do G2 Users Rate The Receptionist?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Dashboard: 9.5/10 (Category avg: 8.8/10)
  • Integration: 8.8/10 (Category avg: 8.5/10)
  • Automation: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind The Receptionist?

  • Seller: Sign In Solutions
  • Company Website:
  • Year Founded: 2015
  • HQ Location: St. Petersburg, Florida & Northampton, United Kingdom
  • Twitter: @signinapp
    451 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, IT Manager
  • Top Industries: Mental Health Care, Hospital & Health Care
  • Company Size: 52% Medium, 41% Small

What Do G2 Reviewers Say About The Receptionist?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of The Receptionist, making visitor check-in convenient and efficient.
  • Users value the easy setup of The Receptionist, finding it simple and quick even for non-tech-savvy individuals.
  • Users value the responsive customer support that enhances their overall experience with The Receptionist.
  • Users find the implementation ease of The Receptionist remarkable, allowing a quick and smooth setup process.
  • Users value the intuitive setup of The Receptionist, highlighting its ease of use and seamless visitor sign-in process.
Cons
  • Users express a desire for more customization options, especially regarding display and functionality features in The Receptionist.
  • Users find the product expensive given its limitations and subpar features, questioning its overall value.
  • Users express a desire for greater customization options in The Receptionist, particularly for appearance and features.
  • Users are frustrated by the insufficient information provided by The Receptionist, particularly concerning visitor management features.
  • Users find the limited features of The Receptionist restrict their experience and expect more from a modern solution.

What Are Recent G2 Reviews of The Receptionist?

Gable

Gable is a workplace management platform that helps HR, workplace, facilities, and operations teams coordinate in-person work, manage office and on-demand spaces, and make data-driven real estate decisions across hybrid and distributed workforce environments. The platform consolidates desk and room booking, on-demand workspace access, corporate event management, visitor management, and space utilization analytics into a single system. It is used by companies that operate hybrid work policies and need visibility into how employees use office and flex spaces across multiple locations. Customers include companies such as Stripe, Dropbox, DoorDash, Snowflake, Twilio, HubSpot, Upwork, Ironclad, and Okta. Gable connects to existing workplace tools including HR systems (HRIS/SSO), email, calendar, Slack, Microsoft Teams, access control systems, and Wi-Fi infrastructure, allowing organizations to manage workplace operations without replacing their existing tech stack. Key capabilities: *Office management: Desk and room booking with interactive floor plans, QR/NFC check-in, seat assignments, visitor management, parking, and real-time team visibility to coordinate in-office days. *On-demand workspace access: Employees can book coworking spaces, meeting rooms, and private offices across a network of 20,000+ workspaces in 900+ cities worldwide, with budget controls, geo-fencing, and spend tracking by team or department - no upfront credits or memberships required. *Corporate event management: End-to-end event planning including venue selection, attendee invitations, registration, automated notifications via Slack/Teams/email, and post-event analytics; includes a white-glove concierge service for venue sourcing. *Workplace analytics and AI: A unified reporting layer that combines badge, Wi-Fi, HRIS, and booking data to provide space utilization insights, portfolio-level visibility, spend tracking, and an AI chat interface for ad hoc data queries. *Integrations and controls: Connects with HRIS, SSO, access control, calendar, and communication tools; supports approval workflows, booking permissions, budget limits, and data export via CSV or API for BI tool integration. Gable is designed for workplace, people, finance, facilities, and operations teams responsible for managing hybrid workplace programs. The platform supports both centralized administration and employee self-service across web, mobile, Slack, and Teams. Reported outcomes from customers include more than 10 hours saved per admin per month, over 50% cost reduction compared to prior solutions, and more than 30% improvement in team collaboration.

Average Rating: 4.4/5.0

Total Reviews: 262

How Do G2 Users Rate Gable?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Dashboard: 8.3/10 (Category avg: 8.8/10)
  • Integration: 7.4/10 (Category avg: 8.5/10)
  • Automation: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Gable?

  • Seller: Gable
  • Company Website:
  • Year Founded: 2020
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Large, 40% Medium

What Do G2 Reviewers Say About Gable?

AI-generated summary from verified user reviews

Pros
  • Users find Gable to be extremely easy to use, streamlining remote work and simplifying space bookings efficiently.
  • Users appreciate the intuitive and user-friendly interface of Gable, making the booking process seamless and effortless.
  • Users appreciate Gable's helpful and supportive customer support, ensuring a seamless experience when booking locations.
  • Users love Gable for its intuitive interface and seamless experience, enhancing remote co-working across various locations.
  • Users find Gable's easy booking system invaluable for flexible workspace access and quick reservations across locations.
Cons
  • Users often face booking issues due to poor coordination and delays in meeting room approvals, causing unnecessary stress.
  • Users experience booking limitations with Gable due to language barriers and sometimes unavailable spaces for reservations.
  • Users often face reservation issues with delays and last-minute complications that add unnecessary stress to booking meetings.
  • Users experience inconvenience with the booking process, facing unclear approvals and outdated access instructions.
  • Users report missing features like inadequate navigation, poor printer performance, and lack of visitor sign-out options.

What Are Recent G2 Reviews of Gable?

Eptura Visitor

Eptura Visitor is a visitor management system that helps organizations automate guest registration, enhance physical security, and maintain compliance with global privacy regulations. It is designed for front desk, facilities, and security teams in enterprise environments, including corporate offices, manufacturing sites, healthcare facilities, and financial institutions. The solution supports the full visitor lifecycle-from pre-registration and screening to check-in, access control, and emergency management. Eptura Visitor integrates with existing building systems and access control platforms to deliver a seamless, secure, and professional experience for guests, while providing organizations with real-time visibility into who is on-site. Eptura Visitor is part of the Eptura worktech platform, which connects people, places, and assets to create smarter, safer, and more efficient workplaces. It is especially valuable for organizations with high visitor volumes, multi-location operations, or strict compliance requirements. - Digital logbook and real-time monitoring: Track and record all visitors from entry to exit across locations. Searchable logs support audits and compliance. - Pre-registration and custom workflows: Screen visitors before arrival, send personalized invitations, and generate QR codes for condition-based access. Tailor check-in flows by visitor type. Autonomous check-in and access control integration: Enable self-service check-in via kiosks or mobile devices. Easily integrate with existing access control systems for secure, touchless entry. - Emergency management tools: Send alerts during evacuations, conduct roll calls across devices, and generate post-incident reports to support safety protocols and compliance. - Data privacy and compliance: Offers regional data hosting, customizable retention policies, and full support for GDPR and other global standards. Hosted on Microsoft Azure, Eptura Visitor ensures enterprise-grade security, reliability, and scalability. The solution helps organizations create a secure working environment, automate visitor management, and reduce operational overhead while improving the guest experience.

Average Rating: 4.6/5.0

Total Reviews: 176

How Do G2 Users Rate Eptura Visitor?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Dashboard: 9.1/10 (Category avg: 8.8/10)
  • Integration: 8.5/10 (Category avg: 8.5/10)
  • Automation: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Eptura Visitor?

  • Seller: Eptura
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Atlanta, US
  • Twitter: @Epturawork
    288 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    780 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospitality
  • Company Size: 55% Medium, 31% Large

What Do G2 Reviewers Say About Eptura Visitor?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Eptura Visitor, streamlining visitor management effortlessly for everyone involved.
  • Users love the efficient visitor check-in process of Eptura Visitor, enhancing convenience and professionalism effortlessly.
  • Users commend the efficiency of Eptura Visitor for its quick and seamless check-in process for visitors.
  • Users value the reliability of Eptura Visitor, consistently delivering fast and efficient visitor management without issues.
  • Users highlight the simplicity and efficiency of Eptura Visitor, making visitor management quick and user-friendly.
Cons
  • Users note the high costs of Eptura Visitor, which can exceed budget expectations and limit feature access.
  • Users face connectivity issues with Eptura Visitor, including disconnections and unclear syncing status on iPads.
  • Users experience slow loading times on busy days, which can hinder their overall experience with Eptura Visitor.
  • Users report slow performance with Eptura Visitor, particularly during peak usage, impacting overall efficiency.
  • Users find the login process clunky, often struggling with code access instead of a simple username and password.

What Are Recent G2 Reviews of Eptura Visitor?

What Are G2 Users Discussing About Eptura Visitor?

Qminder

Qminder is the leading in-person service platform that helps brick-and-mortar organizations manage appointments, walk-ins, and queues with structure, clarity, and data-driven insights. Built for public sector agencies, healthcare providers, and retail teams, Qminder modernizes front-desk operations while improving the visitor experience. From self-check-in to post-visit feedback, Qminder delivers full visibility into every in-person interaction. With Service Intelligence tools, teams can track live service data - like wait times, volumes, and staff activity - while two-way communication and real-time alerts help reduce confusion and no-shows. Why Qminder? * Quick onboarding - launch in under a week * Flexible setup - tailored workflows and APIs * Better visibility - monitor and optimize in real time * Reduced manual tasks - eliminate paper, spreadsheets, and guesswork * Loved by teams - easy to use, easy to scale Built for brick-and-mortar industries Qminder powers service operations for: * Government offices and public agencies * Hospitals and healthcare networks * Retail chains and customer service centers * Banks and financial institutions * Universities and student service departments Key features to support every part of the in-person service experience For your visitors - make every visit feel smooth, informed, and frustration-free: * Visitor website with branded UX * Appointment scheduling * Virtual and physical check-in for visitors * Two-way messaging and visitor notifications * Feedback collection and satisfaction tracking For your service teams - equip staff with the right tools to stay organized and in control: * Walk-in and queue management * Real-time dashboards and role-based clerk tools * Custom fields and segmentation for tailored workflows For your organization - gain visibility and control across all locations and services: * Real-time insights and analytics across verticals * Smart filters by location, staff, service line, and time range * Seamless integrations with CRM and BI tools * Exportable data and service KPI analytics * Full audit logs and data export for compliance Qminder is fully compliant with HIPAA, TX-RAMP, SOC 2 Type II, and GDPR, meeting the highest security standards for public and enterprise use. No setup fees. Transparent pricing. And 1+ billion in-person service interactions (and counting). Whether you’re a city hall, hospital, or retail chain - Qminder brings calm to the chaos of the front desk.

Average Rating: 4.6/5.0

Total Reviews: 249

How Do G2 Users Rate Qminder?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Dashboard: 9.0/10 (Category avg: 8.8/10)
  • Integration: 8.9/10 (Category avg: 8.5/10)
  • Automation: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Qminder?

  • Seller: Qminder
  • Company Website:
  • Year Founded: 2011
  • HQ Location: London, UK
  • Twitter: @Qminder
    542 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Higher Education, Consumer Services
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About Qminder?

AI-generated summary from verified user reviews

Pros
  • Users find Qminder's ease of use exceptional, allowing anyone to navigate and manage queues effortlessly.
  • Users value the helpful tracking features of Qminder, enhancing customer service and improving response times.
  • Users appreciate the ease of use of Qminder, enhancing customer check-ins efficiently and streamlining daily operations.
  • Users highlight the easy setup of Qminder, ensuring quick installation and minimal downtime for efficient management.
  • Users value Qminder for its efficiency in managing customer check-ins and enhancing organizational productivity effortlessly.
Cons
  • Users feel that Qminder has unnecessary features like excessive questions and a lack of tailored notifications.
  • Users express frustration with access issues in Qminder, including sign-in requirements and app limitations for Android users.
  • Users report frustrating booking issues with Qminder, as signing in guests doesn't prioritize them in the queue.
  • Users find Qminder expensive, wishing for more features and flexibility without high costs for services.
  • Users point out insufficient information on patient names and check-in statuses, leading to confusion and rework.

What Are Recent G2 Reviews of Qminder?

Guardian

Alert Enterprise Guardian is a leading Physical Identity and Access Management (PIAM), Visitor Management, and Identity & Access Management (IAM) platform that unifies physical security, identity governance, and physical access control systems (PACS) into a single, automated solution. Guardian provides a single pane of glass to manage access for employees, contractors, and visitors, helping organizations reduce manual effort, automate workflows, improve compliance, and gain real-time visibility across facilities. 🔐 Physical Identity & Access Management (PIAM) Guardian transforms systems like LenelS2, C•CURE, Honeywell and Genetec into an identity-driven platform with lifecycle automation and governance. By integrating with HR systems (Workday, SAP, Oracle) and IT identity platforms, Guardian enables: Automated provisioning and deprovisioning Real-time access visibility User access reviews (UAR) and compliance reporting (NERC, SOC 2, HIPAA) This replaces fragmented processes with centralized, policy-based access control. 🏢 Enterprise Visitor Management Guardian delivers enterprise-grade visitor management beyond tools like Envoy, connecting visitor workflows directly to PACS and identity systems. Pre-registration, check-in, and badge printing Integration with turnstiles and access systems Real-time visibility into site activity This ensures secure, consistent visitor experiences across locations. 🧠 IAM with Cyber-Physical Convergence Guardian extends IAM solutions like Saviynt, SailPoint and Okta by bridging digital identity and physical access. Identity lifecycle automation (joiner, mover, leaver) Role-based access control (RBAC) Access certifications and audit reporting Organizations gain full control over who has access to what, across IT and physical environments. 🚀 Why Organizations Choose Guardian Guardian combines: End-to-end access automation HR–IT–PACS integration Enterprise visitor management Faster provisioning and reduced manual effort Improved compliance and audit readiness Mobile credentials and AI-driven insights Customers highlight ease of use, scalability, strong integrations, and responsive support. 🏭 Built for Enterprise & Regulated Environments Ideal for: Healthcare, energy, and utilities (NERC) Global enterprises with multiple PACS Financial services, manufacturing, and education Technology, Data Centers, Telecommunication Pharmaceuticals, Life Sciences, Biotech 📈 Key Outcomes Automated access processes Faster onboarding and provisioning Reduced risk (e.g., eliminating orphaned access) Enterprise-wide visibility Improved user experience 🌐 Flexible Deployment & Global Support Deploy Guardian your way—SaaS (US/EU), AWS, Azure, GCP, ServiceNow, or on-premise. Backed by a global services team and 24/7, 365 support with SLA, Guardian ensures success from implementation through operations.

Average Rating: 4.2/5.0

Total Reviews: 60

How Do G2 Users Rate Guardian?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Dashboard: 8.3/10 (Category avg: 8.8/10)
  • Integration: 7.5/10 (Category avg: 8.5/10)
  • Automation: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Guardian?

  • Seller: Alert Enterprise
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Fremont, US
  • Twitter: @AlertEnterprise
    748 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    371 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Banking
  • Company Size: 86% Large, 8% Small

What Do G2 Reviewers Say About Guardian?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Guardian, enabling even non-technical individuals to navigate effortlessly.
  • Users commend the exceptional customer support from Guardian, consistently receiving knowledgeable and responsive assistance for their needs.
  • Users value the end-to-end automation of Guardian's access control, streamlining requests and enhancing security effectively.
  • Users praise the ease of automation with Guardian, enhancing efficiency and improving access control management significantly.
  • Users appreciate Guardian for its integrated features, streamlining access control and enhancing security across systems.
Cons
  • Users find the complexity of Guardian challenging due to steep learning curves and difficult integrations.
  • Users experience dashboard issues with Guardian, finding the need for better detail and responsiveness in the web client.
  • Users find the difficult learning curve frustrating, struggling with a complex interface and inadequate search capabilities.
  • Users face integration issues with Guardian, including generic error messages and a complicated interface requiring additional setup.
  • Users find the limited customization of Guardian frustrating, as it complicates configuration and restricts workflow options.

What Are Recent G2 Reviews of Guardian?

What Are G2 Users Discussing About Guardian?

Skedda

Skedda is a leading global desk management and hybrid work platform, serving over 12,000 customers and nearly two million users, including IBM, Siemens, Mercedes-Benz, and Harvard University. We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. Skedda integrates with Microsoft365, Google Workspace, Slack, and more, and has won awards from G2, Capterra, and SoftwareAdvice.

Average Rating: 4.8/5.0

Total Reviews: 284

How Do G2 Users Rate Skedda?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Dashboard: 9.1/10 (Category avg: 8.8/10)
  • Integration: 8.8/10 (Category avg: 8.5/10)
  • Automation: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Skedda?

  • Seller: Skedda
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Boston, Massachusetts
  • Twitter: @skedda
    331 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    108 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Executive Assistant
  • Top Industries: Non-Profit Organization Management, Financial Services
  • Company Size: 64% Medium, 25% Small

What Do G2 Reviewers Say About Skedda?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Skedda, enjoying a smooth and responsive booking experience.
  • Users value the 24/7 customer support from Skedda, ensuring smooth implementation and prompt assistance throughout.
  • Users commend the helpful customer support of Skedda, noting quick responses and effective resolutions for all inquiries.
  • Users find Skedda easy to implement, with outstanding support and intuitive design enhancing the user experience.
  • Users find Skedda's interface intuitive and user-friendly, enhancing day-to-day operations and simplifying booking processes for all.
Cons
  • Users find the missing features in Skedda limit functionality, particularly for identifying key personnel and flexible bookings.
  • Users desire more customization options in Skedda, seeking better flexibility for bookings and pricing structures.
  • Users express frustration over booking issues like inability to cancel reservations directly from email notifications.
  • Users face booking limitations with Skedda, particularly regarding overnight reservations and individual space bookings for devices.
  • Users feel frustrated by the editing issues in Skedda, hindering quick resolutions and causing organizational problems.

What Are Recent G2 Reviews of Skedda?

What Are G2 Users Discussing About Skedda?

Splan

Splan's Visitor Management and Unified Identity and Access Management revolutionize workforce and identity management with intelligent and automated cloud solutions. Seamlessly integrating with global systems, Splan Visitor Management offers fully configurable visitor workflows, while Unified Badging provides an efficient Physical Identity and Access Management (PIAM) solution. Splan empowers businesses to efficiently manage employees, visitors, vendors, contractors, events, deliveries, trucks, queues, desks, tenants, and more. Elevate your security and streamline check-in workflows with Splan's comprehensive product line.

Average Rating: 4.9/5.0

Total Reviews: 11

How Do G2 Users Rate Splan?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Dashboard: 9.4/10 (Category avg: 8.8/10)
  • Integration: 9.6/10 (Category avg: 8.5/10)
  • Automation: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Splan?

Who Uses This Product?

  • Company Size: 36% Medium, 27% Small

What Do G2 Reviewers Say About Splan?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Splan, enjoying its intuitive interface and seamless visitor check-in process.
  • Users appreciate the seamless integrations of Splan with systems like Active Directory and Okta, enhancing functionality.
  • Users value the seamless integration of Splan with existing systems, enhancing operational efficiency and user experience.
  • Users appreciate the significant boost in business efficiency provided by Splan, streamlining visitor management and administrative tasks.
  • Users enjoy the convenience of Splan, praising its easy self-check-in kiosks and seamless integration with existing systems.
Cons
  • Users experience a difficult learning curve initially with Splan, but find it much easier after adjusting.
  • Users desire more integrations for Splan, finding the poor integration a barrier to optimizing their reporting setup.
  • Users find the poor reporting in Splan challenging initially, as custom setups can be time-consuming.

What Are Recent G2 Reviews of Splan?

Swiftlane

Swiftlane combines convenience and high security to ensure every community is a safe, desirable place to live. Our cloud-based end-to-end smart technology provides access to every point in a building using face recognition access, mobile access, video intercom, visitor PINs, key card access, and voice unlock.

Average Rating: 4.4/5.0

Total Reviews: 49

How Do G2 Users Rate Swiftlane?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Integration: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Swiftlane?

  • Seller: Swiftlane
  • Year Founded: 2019
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    58 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Real Estate
  • Company Size: 59% Small, 18% Medium

What Do G2 Reviewers Say About Swiftlane?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of Swiftlane, appreciating its convenience and seamless access to their apartments.
  • Users appreciate the easy and convenient guest access of Swiftlane, enhancing security and overall user experience.
  • Users love the easy setup of Swiftlane, appreciating its quick and seamless installation process for convenient access.
  • Users appreciate the convenience of Swiftlane for easy access and user-friendly features enhancing their experience.
  • Users value the reliability of Swiftlane, praising its quick access and seamless performance for enhanced security.
Cons
  • Users experience technical issues with Swiftlane, including glitches, freezes, and activation problems that hinder usability.
  • Users experience access issues with Swiftlane, facing frozen screens and needing to reinstall the app to activate.
  • Users experience frustrating display issues, often facing unresponsive screens requiring reinstallation to function properly.
  • Users report that Internet dependency leads to delays in recognition and functionality issues in cold weather.
  • Users wish for more premium features in the basic package, particularly face recognition for door access.

What Are Recent G2 Reviews of Swiftlane?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025

Learn More About Visitor Management Software

What is Visitor Management Software?

Visitor management software tracks and manages visitors entering and leaving a business’ office. These tools are designed to make the visitor sign-in process more seamless, which in turn can improve the overall visitor experience. Some solutions offer self-sign-in for visitors. Others are administered by staff, which gives them the ability to manage assets such as access cards and keys. Visitor management software typically has the ability to notify the necessary employee that the visitor has arrived. This software can also document and gather specific information about those visitors’ whereabouts within the building. Overall, these solutions are designed to increase building security and protect its facilities and employees.

Key Benefits of Visitor Management Software

  • Enhances a business’s overall security
  • Speeds up the check-in process with features such as the ability to scan identification cards

Why Use Visitor Management Software?

Visitor management software offers a number of benefits to its users, including but not limited to the following:

Improved office security — A visitor management software solution can enhance a building’s existing security system. These solutions require all visitors to sign in, which notifies the necessary party when someone enters and exits the office.

Streamlined visitor check-in process — There is no longer any need for building staff to manually check identification cards or place a call to the office informing them that a visitor has arrived. These solutions allow for driver’s licenses or other forms of identification to be scanned in right to the platform. They can also ping the necessary employee that their visitor has arrived.

Dependable information — Visitor management software stores information about incoming and outgoing visitors. If there is ever an emergency within the building, authorities can review the software to see exactly who has visited the office.

Who Uses Visitor Management Software?

Visitor management software can be used by any business that regularly expects visitors. The following businesses are just a few that can benefit from visitor management software.

Corporate offices — Large office buildings typically house multiple offices. These offices will regularly have visitors, whether they are clients coming in for a meeting or candidates for job interviews. These solutions can help visitors find the correct office to make their appointment on time.

College campuses — Some campuses may have areas restricted to staff and faculty only. Visitor management software will ensure that only authorized faculty and staff will be allowed into those areas on the university campus.

Elementary and high schools — K–12 schools typically require their visitors to wear ID badges when entering the school. Visitor management software can help to manage these ID badges.

Kinds of Visitor Management Software

As all visitor management software has the same purpose, the different types of solutions don’t vary much. Users may encounter two different options in the way this software is administered.

Self-service visitor management — This type of visitor management software lets visitors sign in themselves. Visitors can enter their information on the device, and once it is submitted, the software will send a notification to the employee expecting that visitor.

Staff-administered visitor management — These solutions are administered by members of building staff. Building staff can check in visitors and quickly scan in any necessary forms of identification. Staff can then call the employee expecting the visitor to inform them they have arrived.

Visitor Management Software Features

The following features are commonly found in visitor management software:

Visitor management and reporting — This is arguably the most valuable feature of this type of software. This feature retains information about visitors to your office, such as the precise time they enter the office, along with the exact duration of the visit. This data can be used to track down the precise location of specific visitors and create reports on visitor flow.

Self check-in — This allows visitors to check themselves in, as opposed to needing to check in with building staff. The visitor management solution is typically set up on a tablet kiosk and requires them to enter in information such as their name, email, and purpose of visit.

Notifications — Once a visitor is signed in using the software, it can ping the employee expecting the visitor that they have arrived.

Preregistration — Businesses can use this software to preregister their guests. Using these tools, businesses can email their visitors to gather the necessary information needed prior to their visit.

Potential Issues with Visitor Management Software

As with any kind of technology, visitor management software can come with its issues. The following are a few potential issues a business might face when using visitor management software.

Cost — While tracking visitors with pen and paper is time consuming and can potentially lead to human error, it is incredibly cheap. Visitor management software can be very expensive, especially for enterprise-sized businesses. Some solutions will require integrating hardware, such as cameras, driver’s license readers, business card scanners, and potentially more.

Sensitive information can be complicated to protect — Visitor data is often pretty sensitive. Required pieces of information can range from email to driver’s license numbers. If the solution you select is cloud-based, it will need to be encrypted in order to protect your visitors’ identities. That encrypted data will also need to be backed up. And of course, your business is liable for protecting visitors’ information.