End-to-end automation of an access control request, audit log, and provisioning of access in the access control system.

We struggled with multiple legacy platforms. We had a clear vision for a multi-use approach to identity management, and the Alert Enterprise team listened—then Guardian delivered. Guardian addressed interoperability for us by bringing various systems together to drive process improvement, strengthen cost controls, and support governance. There was no need to rip and replace our legacy systems; instead, we gained a single pane of glass that lets us run multiple operations from one dashboard. Truly game changing.

The quick check-in/check-out process for visitors and the temporary badge program have been very helpful. I also appreciate the Engineering team’s fast turnaround in addressing support needs and fulfilling enhancement requests, which ensures timely assistance and ongoing improvements.