G2

Nikhil K.

Clinic Operations Manager

Mid-Market (51-1000 emp.)

10/29/2026

"Practical queuing tool for managing patient traffic at registration"

4/5

What do you like best about Qminder?

The self-check-in feature on iPad kiosks has made our front-desk patient flow much smoother. Patients receive SMS notifications about their wait time, which clears up crowded waiting lobbies and lets our staff handle registrations without unnecessary confusion. The live dashboard tracking wait duration is also very practical for daily operational oversight Review collected by and hosted on G2.com.

What do you dislike about Qminder?

The mobile view for managing queues on hand-held devices feels slightly cramped during peak clinic hours compared to desktop screens. Also, generating highly tailored custom analytical reports for weekly patient traffic takes a bit of extra navigation Review collected by and hosted on G2.com.

What problems is Qminder solving and how is that benefiting you?

Before Qminder, managing morning patient rush at our registration desks caused long queues and crowded hallways. With digital queuing and automated SMS updates, patients can wait comfortably without crowding the front counter. It gives our front-desk staff clear visibility of queue lengths and significantly reduces overall waiting anxiety Review collected by and hosted on G2.com.