![Cristina F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristina F.")
CF

Cristina F.

Sr. IT & Operations Manager

Mid-Market (51-1000 emp.)

7/10/2026

"Kastle Presence Makes Access Effortless and Convenient"

4.5/5

What do you like best about Kastle?

The convenience of being able to use the Kastle Presence app. Not having to reach into my bag to get the phone out allows for an elegant access solution. Review collected by and hosted on G2.com.

What do you dislike about Kastle?

A few times, the Operations Center has added us to a ticket that wasn’t ours, which has caused some confusion. I think closer oversight could help prevent this. Also, there are occasions when the Operations Center is slow to respond to tickets. Review collected by and hosted on G2.com.

What problems is Kastle solving and how is that benefiting you?

Kastle is helping us provide a seamless access experience for our staff, keeping our spaces very secure. The customer portal is easy to follow and allows us an efficient way to ensure our users are provided the access they need when they need it. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 186 reviewers think of Kastle

4.6 out of 5 · Verified reviews from real users

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