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Training management software is a centralized hub for employee training operations. Simply put, this tool helps learning and development departments design, organize, and deploy training opportunities. Learning and development departments oversee current training programs and assess their quality using featured metrics, reporting, and feedback from users. Training opportunities are often deployed via corporate LMS software, a solution that lets users complete training sessions and helps employers track and manage training efforts. The main use case for a training management system is to streamline training operations for a company.
A training management system is an eLearning solution for training departments to help create and monitor their own training opportunities for a company. This tool is ideal for departments that have experience with training and need a flexible tool that allows them to design training modules with complex features, such as collaboration features, screen sharing, and curated certification assessments. Custom assessments ensure education retention and improve the overall impact of employee training sessions.
Key Benefits of Training Management Software
Training management systems are ideal for companies that require in-depth training for their employees. In many cases, companies can’t rely on outsourced training opportunities or catchall training modules. Companies that need employees to learn a lot of company-specific information benefit from custom-tailored training modules curated by a training department.
Education retention — With custom assessments and interactive virtual classroom training opportunities, employees are more likely to enjoy and retain the education from each session.
Insightful metrics — Employers and learning and development departments receive real-time updates on the performance of each employee and can see who completed a module at what time. This helps training departments understand what topics employees are struggling with and which topics may need to be adjusted based on user feedback.
Content distribution — The process of distributing training documents and notes is streamlined with training management system tools. Employers and training departments can upload helpful presentations, training videos, and custom notes for each module to help guide users.
While departments commonly benefit from training management system tools, training companies and human resources departments may find themselves needing them, too.
Learning and development departments — Learning and development departments commonly use training management solutions and leverage the reporting and analytics features to assess and design the employee development aspects of the company.
Training companies — Training services providers across all corporate industries use training management system tools to curate pieces of training that can be sold as a service to companies that don’t use the tool themselves.
Human resources departments — Companies without learning and development departments might have their human resources departments handle training management system tools and curate training modules for employees.
Training management software provides many useful benefits.
Course management — Users can design and delegate courses based on the needs of the company and create training sessions that employees complete at their own pace or with a set deadline. Modules can also have a certification and assessment section. Depending on performance, employees can be required to redo an assessment or move on to a new module upon completion.
Assessments and polls — Assessments help evaluate every employee’s education retention after a given training module. With custom-built assessments, companies can ensure employees are well-equipped to move on to more advanced modules. Polls allow users to share immediate feedback and opinions, which training departments and managers can use to further enhance training.
Activities — Training departments can create engaging activities within training modules to further enhance the training experience. Activities often help employees retain the information given to them during the training and also make the process more approachable.
Screen and whiteboard sharing — Training modules can be made interactive with integrated screen sharing and whiteboard sharing within each module. Whiteboards and screens can be shared in real time to distribute notes pertaining to the module.
Document sharing — Users have the ability to upload and share documents related to the training and assessments. Related documents from users may include long-form answers or notes. Employers may choose to upload course notes and catalogs in the system using this feature.
Certifications — For added motivation, certifications can be awarded to users upon training module or assessment completion.
Virtual classroom — For the most engaging type of training module, virtual classrooms can be designed as training sessions. Virtual classrooms involve a recorded lecturer and even allow users to digitally raise their hand to ask a question and collaborate with other users.
Reporting and metrics — Managers and training departments can access performance metrics and analytics related to the module completion of each employee. Reporting includes test results, user feedback, and certification completion. Training departments can use this information to adjust modules with high failure rates or poor feedback.
For many, training can be an arduous task, especially if the training topics are difficult. Additionally, training management software are robust and may require a substantial introduction for unfamiliar users before diving in.
Learning curve — For companies that may not employ a designated training or development department, training management systems might prove a bit intimidating. It takes some time to figure out how to design and deploy trainings within the tool for departments unfamiliar with the software. Despite this potential drawback, these solutions typically come with added customer service teams and comprehensive demos in case a company needs to combat the learning curve.
Lack of employee motivation — While training management software often come packed with engaging features such as certifications and gamification, employees might still be unmotivated to complete the courses. It’s up to the training departments, or whoever is in charge of curating training, to keep enticing and rewarding employees to complete training modules and perform well.