Whale

By Whale

4.8 out of 5 stars

How would you rate your experience with Whale?

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Whale Pricing Reviews

(2)
Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"I wish I knew Whale sooner"
What do you like best about Whale?

I tried a competitor, but it was way too complicated.

From the very first minutes using this tool, everything felt intuitive.

The pricing scales with your team, which is perfect as you grow.

And the playbooks? Super easy to use and incredibly helpful for building structure. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing. Price is superrr friendly! Some features we did not use as we didn't have time to explore. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

“I wish I knew Whale sooner” — SAME 😭💘

Thank you for the love! We’re over here high-fiving ourselves because that’s the dream: intuitive from minute one, scaling with your team, and actually getting used (sorry, SharePoint 😬).

And can we just say… your shoutout to playbooks? ICONIC. We love that they’re helping you build structure without needing a tech degree or a 10-step tutorial.

Also: “nothing to dislike” and “superrr friendly” pricing?! We’re framing this review. 💅

We’re beyond proud to be your new go-to — and we’ll be right here when you’re ready to dive into even more features 🐋

Stino

Verified User in Oil & Energy
UO
Mid-Market (51-1000 emp.)
"Quick Capture for Clear Guides, but Team Sharing Gets Costly"
What do you like best about Whale?

I like being able to quickly capture a form or process walkthrough and gather the information I need to prepare a clear video or step-by-step guide. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Pricing: To share this information with a team, the system works best when everyone has an account, but that can quickly become cost-prohibitive. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Hey there,

Really appreciate you calling this out so directly, because this is an important conversation.

Love that you’re already using Whale to capture walkthroughs and build guides. That’s usually where teams start. But the real value shows up when that knowledge is actually used across the team.

On pricing, you’re right that everyone having access is where Whale works best. And that’s intentional.

Because the problem we’re solving isn’t just “create SOPs.”

It’s fixing what happens after they’re created.

Most teams today:

Spend way too much time looking for the right information

Work from outdated or half-complete documentation

Ask the same questions over and over

Make mistakes because processes aren’t clear or consistent

That hidden cost is massive.

If one team member spends even 10–15 minutes a day searching, guessing, or redoing work… multiply that across your team and across a month. You’re easily losing dozens of hours.

That’s where Whale flips the equation:

One clear source of truth

SOPs that are actually structured and usable

Instant answers with AI search

Consistency in how work gets done

So instead of time being lost every day, you’re getting it back continuously.

That’s why access matters for everyone, not just creators.

Because the ROI doesn’t come from writing SOPs.

It comes from people executing faster and better because of them.

And that’s usually where teams see the shift:

Faster onboarding

Fewer mistakes

Less back and forth

More confident execution

When you stack that against the cost, it’s not even close.

That said, if you’re thinking about rolling this out wider, happy to look at your setup with you and make sure you’re getting the maximum value out of it.

Appreciate the honest feedback, and glad Whale is already helping you get those first guides in place.

Stino

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