Demandbase One Reviews & Product Details

The holistic account view provided by Demandbase One is truly invaluable. It consolidates all relevant account data into a single, comprehensive dashboard, including key insights on associated individuals from Salesforce—whether leads or contacts—along with their engagement levels and interaction types. This seamless integration empowers more strategic, data-driven ABM decision-making. Additionally, the Customer Success Managers and support team are outstanding. They are always proactive, diving deep into any issues and delivering swift, effective solutions, which greatly enhances the overall user experience. Demandbase One is an essential tool in my daily workflow, providing the precision and intelligence needed for successful account engagement. Review collected by and hosted on G2.com.

The platform could benefit from greater flexibility in adapting to specific company needs, as some customization options feel limited. The Lead-to-Account Matching engine, while useful, is not always intuitive, making it difficult to ensure consistently high data quality in lead-to-account associations. Additionally, occasional syncing issues can cause delays in data updates, impacting real-time decision-making. Another drawback is the inability to delete old lists that have been used in advertising campaigns, leading to unnecessary clutter and potential confusion over time. Streamlining these aspects would enhance usability and overall efficiency. Review collected by and hosted on G2.com.

I use Demandbase One daily to review intent data across our target accounts and find it incredibly valuable in identifying insights that help build and progress the sales pipeline. I greatly appreciate its ability to help us identify trends ahead of time, spot account behavior, and even identify competitors within the data mix. What I like most about Demandbase One is its ability to focus on account lists based on predefined criteria, which is incredibly helpful given the vast potential within Demandbase. This structure allows me to narrow the scope as needed, making the tool very powerful for targeted analysis. Additionally, the initial setup experience was positive, with lots of hands-on training provided for our marketing and operations teams. This support ensured a smooth transition and effective utilization of the software from the start. Review collected by and hosted on G2.com.

I don't like the navigation limitations in Demandbase One. When I am deep into account details from the dashboard, I have to refresh the entire view if I've progressed too far, as there is no effective backup mechanism. Ideally, the 'back' function should return me to the most recent account list I selected. Review collected by and hosted on G2.com.

I find Demandbase One's interface very intuitive. It doesn't require extensive training to get started, making it accessible and user-friendly for individuals without needing to dedicate significant time to learning the platform. I also appreciate its capability on the advertising side, specifically in targeting specific accounts in display ads, which would be impossible without this tool. This facet of Demandbase One is critical in my role focusing on paid media within the ABM team. The tool allows me to efficiently target accounts and send account lists to third-party advertising platforms, providing a seamless integration into our advertising strategy. This functionality is integral for precise targeting and enhances our advertising campaigns significantly. Review collected by and hosted on G2.com.

The initial setup for Demandbase One is quite complicated and requires a dedicated team to manage all the necessary technical integrations. This complexity can be challenging for those without technical expertise. Additionally, the integration process can suffer if the internal team handles it poorly, as was the case in my experience. Review collected by and hosted on G2.com.

The thing that i like is how seamlessly it combines account-based marketing (ABM), intent data, and sales intelligence into a single, unified platform. It gives our marketing and sales teams a clear, shared view of high-value accounts, helping us prioritize efforts where they matter most. The real-time intent signals are a game-changer, we can see which accounts are actively researching solutions like ours, and tailor outreach accordingly. The integrations with Salesforce, LinkedIn, and other tools are smooth and save a ton of time. Overall, it empowers us to be more strategic, targeted, and data-driven in everything we do. Review collected by and hosted on G2.com.

While Demandbase One is a powerful platform, there is a learning curve, especially for new users. Some parts of the interface can feel a bit complex at first, and it takes time to fully unlock the value of all the features. Also, while the intent data is incredibly useful, occasionally the signal strength can vary, so it’s important to validate with additional research. That said, their support team and resources are helpful, and once you get up to speed, the platform delivers strong ROI. Review collected by and hosted on G2.com.

I value Demandbase One for its precise intent signals and ease in identifying high-priority accounts with buying interests. The orchestration and integration capabilities are exceptional, allowing us to seamlessly connect segments directly to Salesforce and other go-to-market tech stacks. This means that whenever there's an intent spike or an account qualifies, it syncs automatically with our campaigns, aiding the sales process effortlessly without manual intervention. Additionally, the platform centralizes intent, firmographics, and audience syncs, enabling us to run seamless account-based marketing campaigns across platforms like HubSpot, Salesforce, Google Ads, and LinkedIn Ads. Furthermore, the initial support and ongoing bi-weekly meetings with Demandbase's support team have been incredibly helpful in onboarding and maintaining our account, ensuring any issues are quickly diagnosed and resolved. Review collected by and hosted on G2.com.

Some features of Demandbase One can feel complex for new users, which may create a steep learning curve initially. Specifically, the tool has lots of filters and attributes that can be overwhelming at first. While the tool offers limitless capabilities once mastered, the initial complexity might discourage new users or require significant time and effort to get accustomed to its full potential. Review collected by and hosted on G2.com.

Analytics dashboard (account highlights, intent, quick cards) provides both sales and marketers alike an easy-to-digest summary of what's going on with key accounts. From a marketer's standpoint, it allows us to understand which users are most engaged, which accounts are showing intent - providing a framework for 1:1 account syncs with sales.

Orchestration and audience management is simple to use, allowing marketers to build audiences for several campaign workflows and ensure users are being touched at the right time, with the right message. The LinkedIn, Facebook, Bing, and next, Google, integrations help sync audiences with their appropriate campaigns and remove the need for direct to publisher uploads. Review collected by and hosted on G2.com.

Adoption is ridiculously low across sellers, and we often hear that the amount of data is overwhelming. Engagement minutes, intent data, etc. aren't always well-accepted criteria for sellers that are managing large Enterprise accounts.

Additionally, activation of such data is a guessing game for reps, and suggested contacts to reach out to are typically C-level execs that are already on their radar. Review collected by and hosted on G2.com.

I appreciate how intuitive and easy to navigate the platform is, which makes it accessible even for users who have no prior experience with sales automation tools. In my opinion, it's among the best tools available for display ads. I also value the targeted content it provides on our homepage, as this helps ensure that visitors don't leave right away simply because they aren't aware that we offer a solution for their needs. Review collected by and hosted on G2.com.

I have no complaints; the customer support team has been outstanding. They are consistently responsive, helpful, and proactive in addressing any issues or questions that arise. Their ability to adapt to our specific needs has been invaluable, assisting us in enhancing our segmentation, reach, and conversions. Review collected by and hosted on G2.com.

I love Demandbase One for its ability to track accounts through different journey stages, which provides us with valuable insights into the impacts of our campaigns. This functionality allows us to see the difference our campaigns are making and iterate where necessary, ensuring we optimize our marketing strategies effectively. Additionally, the platform's intent tracking feature is incredibly powerful, as it helps us understand what our prospects and customers are researching and showing interest in, providing a level of data and insight that would otherwise be unattainable. The initial setup was impressively easy, thanks to the extensive help and support provided by the Demandbase One team, which facilitated a smooth onboarding process. I also appreciate the integration capabilities with tools like Marketo and SFDC, enhancing our workflow efficiency. Overall, my positive experiences have made Demandbase One indispensable for our account-based marketing efforts. Review collected by and hosted on G2.com.

Sometimes reporting can be difficult, and I would like it to be more intuitive to use. Review collected by and hosted on G2.com.

I appreciate that Demandbase One consolidates all of our data into a single platform, making it significantly easier for me to build lists compared to other tools like Salesforce and Marketo. This integration is particularly valuable as it streamlines the process of data compilation and analysis, enhancing efficiency in creating targeted marketing campaigns. I also enjoy the ease with which I can create orchestrations from these lists, making the collected information actionable. This functionality allows me to focus on accounts showing specific interest, such as those not currently our clients but who are exploring our entry-level products or visiting our pricing page. Demandbase One facilitates targeted advertising and direct outreach by integrating marketing communication strategies with the SDR team, proving itself to be a crucial tool in our marketing arsenal. Review collected by and hosted on G2.com.

I find it challenging that Demandbase One requires accessing each intent keyword set individually, making it difficult to view all keywords in one place or export them efficiently. This limitation hinders my ability to ensure all necessary keywords are set up accurately. Additionally, the inability to right-click links and open them in new tabs is frustrating, especially when working with account and person data tabs, as it forces me to replicate and navigate through different tabs unnecessarily. Furthermore, the initial setup of Demandbase One is not straightforward due to the many moving parts, particularly with data orchestration. Organizing data within the platform can be quite a challenge, even though it's not entirely Demandbase's fault, as it’s a common issue with data-reliant tools. Review collected by and hosted on G2.com.

I have been using Demandbase One for six months to facilitate outbound prospecting, and it's been an impressive experience. Setting up Demandbase One was pretty straightforward, which I found very convenient. One of the standout features is the ability to get complete coverage on our outbound prospecting efforts and ideal customers, which significantly enhances our brand awareness. I find it incredibly useful to see what companies are engaged in our content. Additionally, I appreciate the feature that allows content to be automatically distributed based on a variety of factors, which simplifies our process and increases efficiency. Another critical benefit is the ability to reach many accounts in a short term, which is significant for our operations. We use Demandbase One in conjunction with HubSpot, and this combination works well for us. Review collected by and hosted on G2.com.

I find the criteria to enter the account-based marketing program in Demandbase One problematic. The data regarding company revenue is often incorrect, and the employee count can be very inconsistent. This inaccuracy results in difficulties ensuring that our target accounts are correctly included and not unjustly denied based on faulty criteria. Review collected by and hosted on G2.com.