Contactually by Compass Optimized for quick response | Zendesk Sell | |
Star Rating | ||
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Entry Level Price |
When assessing the two solutions, reviewers found Zendesk Sell easier to use, set up, and administer. Reviewers also preferred doing business with Zendesk Sell overall.
I like the fact that once people are set up in the right bucket and I've got the notifications configured the platform is like a "string on my finger" to help me keep tabs on my important contacts. There have been way too many instances in the past when I...
Simplicity, and ease of use. The interface is very simple, and much more modern. This meant that adoption was very quick.
This is a great CRM but they also have a lot of technical problems. And when there is a problem in your database and try to contact someone at support, you get some folks with "foreign" names email you back repeating your questions and not taking care of...
The UI isn't all that great, especially the company page. The search feature could be easier to filter the results. Also, companies and contacts should have separate listings (ways to differentiate besides the picture to the left of the name). Would like...