Real Geeks Reviews & Product Details

Real Geeks was smart to be among the first to implement direct integration with AI platforms on their website. It’s helped us represent our clients better and has given our website a much-needed facelift. Review collected by and hosted on G2.com.

The pricing isn’t the worst, but it does sit on the higher end of the spectrum. Review collected by and hosted on G2.com.

Real Geeks has become my go-to CRM for one simple reason — it actually does what it says it’ll do. It keeps my leads organized, reminds me who I’m supposed to follow up with before they forget who I am, and the automation is tailored perfectly to my needs.

The interface is clean, the drip campaigns are easy to tweak if needed, even the phone app is easy to use.

Is it perfect? Of course not. But it’s reliable, simple to use, and helps me close deals instead of drowning in spreadsheets. Customer support is amazing, too! Review collected by and hosted on G2.com.

Honestly, there’s not really anything I dislike about Real Geeks. If I have to come up with something, it’s that it’s a little too good at keeping me accountable. Like, yes Real Geeks, I know I should follow up with that lead… I was just trying to enjoy my coffee first. But really, it’s solid, it works, and it hasn’t given me any reason to complain, which makes this the most boring “dislike” section ever. Review collected by and hosted on G2.com.

I like how easy this CRM is to use, but what good is a CRM if the leads in it are 100% either fake, have insufficient contact information, or are simply window shoppers? Review collected by and hosted on G2.com.

Not being able to get help from a real person in Geek Customer Service is extremely frustrating. It’s been extremely useless. Review collected by and hosted on G2.com.

The mobile app is decent, and it makes it easy to navigate. Review collected by and hosted on G2.com.

Sales Reps are very wordy, often friendly and will mislead when it comes to pricing. When you call in for support if you are looking to cancel, they will find any and all ways to try to keep you signed up. There is often minimal support when needed. They need an overhaul when it comes to client support Review collected by and hosted on G2.com.

While it isn't the most user-friendly tool, my team still recommends it. Review collected by and hosted on G2.com.

The main issue I have is that it loads slowly and isn't user-friendly. I even needed to get training just to use it. Review collected by and hosted on G2.com.

I have been on Real Geeks for several years now, and we generate about 100 leads per week.

Although the website design is a little bit dated, the user interface is really good. And most of all, the lead capture is very effective.

I have used real estate Webmasters in the past, which was good but extremely expensive. They nickel and dime you for every change.

Real Geeks never charges me anything for my support requests or minor changes. While they sometimes take a couple days to resolve certain issues, they never charge me extra for it.

Response time from support is usually pretty quick. I will say as of 2024, they need to update their website templates, but at the end of the day they are generating leads for me, which is the main thing. Review collected by and hosted on G2.com.

they need to update their website templates Review collected by and hosted on G2.com.

I am absolutely blown away by Zach Reynolds and the customer service experience I received from him. From the moment I reached out with any question or frustration, he took his time and worked to get everything resolved for me. Zach has demonstrated unparalleled professionalism, expertise, and genuine care.

Every interaction was marked by prompt and detailed responses. He has a knack for knowing what I need before I do and his deep understanding of websites and crm's and all the not fun stuff was such a relief for me. What sets Zach apart is his commitment to going above and beyond – He always resolved whatever question I brought him and also provided insightful tips to enhance my overall experience. Thank you doesnt seem like enough for this kind and polite gentleman!!! Review collected by and hosted on G2.com.

There were very few things I disliked about the interface of Real Geeks but I dont really want to focus on that because Zach was able to talk me off of many ledges! Review collected by and hosted on G2.com.

The support team is incredible. We're US based and the tech support team I speak to seems to be US based as well. There are no problems with communication. Issues are explained with easy and clear instructions. Review collected by and hosted on G2.com.

Good product - would like more front end design features - but the backend is almost as easy as wordpress. Review collected by and hosted on G2.com.

I have found their interface to be simple and clean. Their backend is easy to use but the best part is their customer service. The reps are always helpful, and resolve any question I have very efficiently. Their CRM is effective and the real leads outnumber the tire kickers by far. They are also the only software I have contacted that is able to use two different MLS boards for searching. Review collected by and hosted on G2.com.

Not much - if there is something I do not want like responsive interface I can turn it off Review collected by and hosted on G2.com.

I've been working with real geeks for some time now. I tap in, occasionally and I do find that there is definitely a correlation between paying attention and paying my bills. Although I've only converted a handful of leads, I am finding that the leads are qualified for the most part. I'm happy to be part of the real leads program because I do feel that they offer a substantial leg up in the industry. Especially at this time in our market. Markets always going to fluctuate, but it feels that real geeks have been moving with the trend and just ahead of it where we need to be. Review collected by and hosted on G2.com.

The CRM is a bit difficult for me to manipulate. I do not currently have an assistant that works the program with me - When I did it seemed to be more effective. (This could be the "Old dog new tricks" issue: ) Review collected by and hosted on G2.com.