2026 Best Software Awards are here!See the list

CINC Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

CINC Media

CINC Demo - Broker/Agent Launchpad
At a glance information as you log into your platform. See day to day activity by agent, lead source, geographic areas, and pipeline report.
CINC Demo - Consumer Facing IDX Website and Property Search
Empower your Real Estate leads with intuitive search websites that populate with your MLS listings. Feature, highlight, and use hyper-local targeting to engage leads to request showings.
CINC Demo - Property Dashboard
MLS listings are populated into the agent dashboard to identify details, features, and actions that can be taken by an agent.
CINC Demo - Behavioral Messaging
Automate personalized communications for lead follow up or introduction by sending text messages based on lead behavior.
Play CINC Video
Play CINC Video
Play CINC Video
Product Avatar Image

Have you used CINC before?

Answer a few questions to help the CINC community

CINC Reviews (201)

View 1 Video Reviews
Reviews

CINC Reviews (201)

View 1 Video Reviews
4.4
201 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by CINC, which helps them effectively manage leads and streamline their workflows. Many appreciate the platform's ability to generate a high volume of leads, contributing to their business growth. However, some users note that the quality of leads can be inconsistent, with a significant number being unverified or inaccurate.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Frankie P.
FP
Realtor
Small-Business (50 or fewer emp.)
"Effortless CRM with Auto-Tracking Excellence"
What do you like best about CINC?

I use CINC as a CRM and appreciate its ease of use and auto-tracking features. It helps me communicate effectively with my database and keeps me in front of my clients while aiding in prioritization. I can stay updated with alerts simultaneously as my clients, which lets me inform them about market availability. This makes it an invaluable tool for my needs. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I find adding extra emails for contacts limiting because sometimes I need three for both my clients and myself. Review collected by and hosted on G2.com.

Jan R.
JR
Realtor
Small-Business (50 or fewer emp.)
"Intuitive and Powerful—CINC Made Lead Management Easy from Day One"
What do you like best about CINC?

As a new realtor, CINC has been incredibly easy to learn and use. The layout is intuitive, everything is clearly organized, and I was able to get up and running quickly without feeling overwhelmed. I really appreciate how user-friendly it is while still offering powerful tools to manage leads and stay on top of follow-ups. It’s made building good habits and staying consistent much easier as I grow my business. Review collected by and hosted on G2.com.

What do you dislike about CINC?

Nothing I have found yet but oit has only been a couple of months. Review collected by and hosted on G2.com.

Sydney V.
SV
Real Estate Agent
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Use, but Needs Better Lead Quality"
What do you like best about CINC?

I like that CINC helped me connect with people not in my network. The platform is easy to use and very organized, which is important for managing real estate leads. I liked the home page and the tags you could use to label leads, as they were helpful and allowed me to keep everyone sorted. Review collected by and hosted on G2.com.

What do you dislike about CINC?

The quality of the leads. There were many that were bad phone numbers, emails, or spam. Review collected by and hosted on G2.com.

Lekeisha T.
LT
Licensed Realtor
"Intuitive Features with Room for Accuracy Improvement"
What do you like best about CINC?

I love that CINC continues to update and add new features. I also appreciate the education and training, from the Monday coaching calls to CINC University and all the webinars. It's super helpful to keep me in front of learning and new developments with the platform. These features help me build confidence in talking to clients and in building my business, and they help me grow as a real estate agent. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I often get people that are submitting the wrong phone number, so the contact is not matching the phone number, or the AI text. They say they're not interested, and yet it still prompts me to reach out to them that they're a high potential lead and they're not. Review collected by and hosted on G2.com.

Grant H.
GH
Realtor
Small-Business (50 or fewer emp.)
"Versatile CRM with a Feature-Rich Platform"
What do you like best about CINC?

I like the depth of features that CINC offers; you can really do a lot with it. I also like that it syncs with a lot of different platforms or services, making it quite versatile. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I sometimes get a little overwhelmed by the amount of features in CINC or the user interface in CINC. Review collected by and hosted on G2.com.

Michelle N.
MN
"Enhanced Lead Generation with Top-Notch Support"
What do you like best about CINC?

I have been using CINC for three years, primarily for lead generation. I appreciate how effortless the setup process was, making it easy to integrate into my workflow. One of the standout features of CINC is its user-friendly CRM, which simplifies managing contacts and communications. The ability to create automated campaigns effectively enhances my marketing efforts, saving time and increasing efficiency. I am particularly impressed with the excellent customer support that CINC provides. I benefit from their monthly meetings to explore new platform features and the prompt resolution of any issues, typically within a day. Another feature I find valuable is the notification system, which alerts me via text when users log onto the site or read my emails, allowing me to stay on top of my communications effortlessly. Additionally, I appreciate that CINC continually improves by adding new features, making it better and more useful over time. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I wish the search engine for properties would pull up everything that is on the MLS. It may need more filters. Review collected by and hosted on G2.com.

SM
"Essential CRM for Real Estate Professionals"
What do you like best about CINC?

I like being able to quickly select properties that match the client's needs and wants and send them in an email. CINC's feature of having an assistant to send push notifications helps get clients back on the website, which makes it easier to communicate with them. When clients are on the website, I can see what they've viewed and explore options with them. The initial setup was easy, and honestly, there isn’t a lot not to like about CINC. Review collected by and hosted on G2.com.

What do you dislike about CINC?

Nothing Review collected by and hosted on G2.com.

Zena L.
ZL
"Cost-Effective Lead Generation with Room for Website Customization"
What do you like best about CINC?

I appreciate the ease of use that CINC offers, especially since it shares similarities with other CRMs I have experience with. This familiarity made transitioning to CINC straightforward and hassle-free. I also value the high quantity of leads it provides at a low cost, making it an economical choice for my clients. The nurturing auto track feature is incredibly useful, allowing me to monitor all lead activities on the website effectively. This insight into lead behavior is invaluable for strategizing and optimizing conversion efforts. The combination of these factors makes CINC an enticing option for generating and managing leads. Review collected by and hosted on G2.com.

What do you dislike about CINC?

{"I think a lot could be done to improve websites. For my clients, they should be more customizable and more aesthetically pleasing. If they were, they would convert leads better."} Review collected by and hosted on G2.com.

JC
Realtor
Small-Business (50 or fewer emp.)
"Been using Cinc for over 10 years!"
What do you like best about CINC?

For over 10 years Cinc has been a important part of my business model. I have had leads come back 5 years later. Tracking my leads is easy. The platform is easy to use. As to customer service , its fantastic. I've has the same customer service rep for years and he is great! Their training platform is great also. They have a dialer to make your calls easy. Right now I am checking their new AI platform Review collected by and hosted on G2.com.

What do you dislike about CINC?

I can't think of everything if you use their support and training Review collected by and hosted on G2.com.

Response from Jamie Quenzer of CINC

Jim, Thank you so much for the review. If there's anything more we can do for you, please don't hesitate to reach out to your account manager or support. We appreciate your continued support and trust!

Eric V.
EV
Realtor Associate
Small-Business (50 or fewer emp.)
"CINC has kept my business going strong when a lot of agents are struggling."
What do you like best about CINC?

I've had CINC for over 7 years now. Yes, I have thousands of leads. Since CINC engages my leads, they will eventually reach out to me. It could take months and sometimes years for some of them to reach out. Or maybe I will take them out to look at houses and not hear back right away. I do end up closing sales with them. With today's crazy up-and-down market, my CINC leads are keeping me busy. The leads I have sold homes to are repeat customers selling their previous homes or looking for other investment properties. I took out a client from CINC 2.5 years ago, and we have maintained contact since then. My website kept them informed on new properties. They called me back to start looking again in the Spring. We just closed on a summer home for them for 2.5 mil. Review collected by and hosted on G2.com.

What do you dislike about CINC?

It can be expensive, but the return outweighs the cost. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

12%

CINC Comparisons
Product Avatar Image
BoldTrail
Compare Now
Product Avatar Image
BoomTown
Compare Now
Product Avatar Image
Real Geeks
Compare Now
CINC Features
Contact & Account Management
Opportunity & Pipeline Management
Task / Activity Management
Lead Scoring
Contact Management
Lead Generation
Marketing Automation
Third-Party Integration