CINC Reviews & Product Details

I like the streamlined and automated features in CINC best. They've made my job with follow-up (to past clients and to prospective sellers/buyers) much easier. I do have "fear for lack of follow-up" any longer. The AutoTracks in CINC ensure my people are touched and not forgotten. Review collected by and hosted on G2.com.

You're only able to assign AutoTracks and campaigns to leads that are assigned to yourself, the user. It would be helpful if we could do this for other leads in the POND (My teams' general pond) especially for long-term nurtures that we don't claim as our own (re-assign to ourselves). I also don't like the limited capabilities of your CINC number. You have to pay for an upgraded feature so that when you make phone calls through the system, it appears to come from your CINC (virtual) number. If you have not paid for this upgraded feature, when you make calls, even though the system, it will come from your cell number. It is very confusing to the consumer who receives a call from one number and a follow-up text from another. This was a FREE added feature in my old CRM system, Firepoint, which was helpful in protecting my private cell number. (my cell number is also not the locations' area code - when consumers receive phone calls from an unfamiliar area code, they are less likely to answer). Review collected by and hosted on G2.com.

I have used Commissions Inc for 5+ yrs and done in depth comparisons with the other top CRMs throughout that time. I simply have not found anything that is as comprehensive and well developed for a real estate business. We also have a growing team and because of the pricing structures of other top CRMs, it's actually less money even though we're willing to pay top dollar for what is the heart of our business. Intuitive and very flexible tools and filtering to splice and dice our data to maximize relationships with current and future clients. I personally onboard our new agents and it's quick to pick up and there are numerous training resources to support a greater in depth knowledge of the platform. Review collected by and hosted on G2.com.

Lacks high end customization features for front end "flagship" websites, really more geared towards pure lead capture, which is what CINC does best. Review collected by and hosted on G2.com.

The ability to create custom labels, search & filter is your database is a next level orgazional tool. Review collected by and hosted on G2.com.

I would like to see more tools to help create emails more interactive and eye catching. Most agents are not experts in creating attractive email templates. What CINC provides is pretty standard. I use a power dialer, MOJO, that has a traffic email tools to add photos, buttons, change colors and more. Review collected by and hosted on G2.com.

The easy to use interface, the lead generation system as well as the ability to customize and moderate the platform. The reminders and pipeline stages are easy to use to keep you on top of your leads and there is even a recruiting lead database that is kept separate from the buyer/seller leads. It is simple for me to run my ISA team and for them to assign leads to agents that best fit the leads personality profile. It is easy for us to view properties prospects have looked at to more easily vet them. Another powerful feature is the filtration system, this is extremely helpful. Review collected by and hosted on G2.com.

The fact that you cannot set a drip campaign to be sent out on a specific date and time for all leads on the drip- it would be very valuable to have this option for monthly newsletters and such. Also, the search function needs a lot of work. And I do mean a lot. The e-mail system could use some more formatting options (font, for one). The personal web pages could be more customizable to be in line with more professional sites. A great CRM and personal site is a massive draw for users. Review collected by and hosted on G2.com.

The most helpful thing is the leads coming in - people to actually call. This is great for new team members that don't know where to start. It's also an easy to use platform and the training is second to none. Review collected by and hosted on G2.com.

Honestly, the only downside I can think of is that it's so robust sometimes my agents get lost in what to do, how to use it, etc. They get overwhelmed. It's very VERY important to train your team on it, don't just throw them in. Review collected by and hosted on G2.com.

I am a person that always has a written list to do things. The only thing with that is the page will turn and the thought, task or even phone number of a potential client gets lost. I can't tell you how much my life has changed using CINC. I can set reminders for myself in months advance, I can stay in front of my leads a lot more efficiently and track anything I need for my business. They also offer many templates to help "nurture" clients and your sphere of influence. I also get many compliments from my clients that they have never experienced such a beautiful and organized platform. No more paper lists for me! Review collected by and hosted on G2.com.

The only thing I would improve on this product is an easier way to import leads. Changing brokerages it was hard submitting my leads and having them sign in each time to get rid of the "flags." But, this could also be a good thing because it opted people that truly wanted to work with me go into my system and clean out older stagnant leads. Great fresh start. Review collected by and hosted on G2.com.

The cinc system has in its power an internal control precision for collection levelings and credit value account adjustments of your company's transactions, operating under a computerized tracking assistance tools assistance of bank data sharing, lead management, systematization of customer care referrals, foreground business plan checking analysis, scalable documentation directions, import code administrations, encrypted data algorithm formation, production efficiency upkeeps, workflow growth designs, payment reconciliation report creation, exercise prosperous levels of cloud web communication authenticating real estate inventory managements incredibly. Review collected by and hosted on G2.com.

Actions originated with the scalable financial documentation system of zinc programming, are contained by bank data linkage error, in which occurs template display misalignment and marketing report conduction failures, client information analysis mismatches, mismatches of organizational follow-up of appointments for customer relationship, calendar managements where audit dates are constantly changed due to such error, budgets for real estate constructions with failed estimates are developed with this application which should be configured for the total benefit of my company. Review collected by and hosted on G2.com.

Ease of use for notes, reminders, property searches, templates Review collected by and hosted on G2.com.

the "terms & conditions" for manual entered leads which prevent us from automatically being able to interact with a lead immediately without them having to find an email and accept. Review collected by and hosted on G2.com.

IDX integration is a big one. Needed an IDX powered site tied to the CRM.

Cinc is able to fulfill this need. Review collected by and hosted on G2.com.

Mass communication guidelines and limitations are frustrating. Review collected by and hosted on G2.com.

The Brooks Team was one of the two initial beta teams in Las Vegas to use this cutting-edge platform, which contains over 23,000 active buyers/sellers. Averaging about 300 buyer leads monthly, our platform proves to be a valuable marketing resource for sellers. Review collected by and hosted on G2.com.

There is room for improvement. We do a lot of niche marketing, so our needs are specific. Review collected by and hosted on G2.com.

Their support is by far the most responsive and best in the industry. They answer all of your questions within hours, are constantly updating and making improvements, and best of all - they actually listen to their client's needs. Anyone who has used a CRM knows how important it is, and this is by far one of the best for real estate agents. Review collected by and hosted on G2.com.

The only complaint I would have is that the CRM is mainly focused towards buyers. While it has some tools for sellers, these could be more robust. I suspect however, that they are likely working on this behind the scenes and will continue to release more tools in time. Review collected by and hosted on G2.com.

Exceptionally powerful CRM, beautiful website designs, complete IDX integration, automated marketing tools second to none, and fantastic training and account support. Review collected by and hosted on G2.com.

Slightly on the expensive side, a little cheaper would be nice for small teams. Review collected by and hosted on G2.com.

The Customer Service, the Platform, easy friendly, well developed, for that reason I have been able to convert Leads from CEO to Veterans buying properties in the Florida Keys. I build a strong bond with my customers because of this platform (Dashboard Follow up system) I Trust, what CINC offers us. Review collected by and hosted on G2.com.

I would want to see that the last communication comes top of the notes. Review collected by and hosted on G2.com.

The organization and ease of use to manage leadsw Review collected by and hosted on G2.com.

So far just AI has been underwhelming. It has caused more confusion for clients than good Review collected by and hosted on G2.com.

It’s so user friendly. The database is easy to navigate. Review collected by and hosted on G2.com.

The email templates seem to be a little too short. Review collected by and hosted on G2.com.

Customer service is ALWAYS available - fast friendly, and patient. The company cares about their agents - as evidenced during the pandemic. Refreshing. The training is also very good - and on-going. Review collected by and hosted on G2.com.

The account reps - your main contact with the platform. The guy that onboarded me was excellent. Then I was passed off to a couple of account reps that were new and could not answer basic question on PPC, ad placement, etc. I have also never seen the ads that they are placing on my behalf, despite repeated request. There is no accountability. Review collected by and hosted on G2.com.

CINC is amazing technology but it's the people behind the scenes that make it so special. Heather, Steve, Cayla, Doug, Lance, Matt, and Alvaro are just a few of the rock stars that come to mind when I think of the standouts there. They have delivered for me time and time again and they are the reason that I am a loyal user. Review collected by and hosted on G2.com.

I really wish I could come up with something...maybe it would be nicer if they were less than a 2 hour drive away. :) Review collected by and hosted on G2.com.

Remarketing, list cast, lead activity tracking, cost of leads, support, autotracks are great Review collected by and hosted on G2.com.

Need better listing support and transaction management With checklists with automated emails to sellers and reminders of transaction steps. Brivity has a great one. Review collected by and hosted on G2.com.

Able to keep track of leads. Set reminders. And make notes. Review collected by and hosted on G2.com.

I'd like to be able to export to a spreadsheet. Review collected by and hosted on G2.com.

I love that it bring a lot of leads and its pretty easy to use. Review collected by and hosted on G2.com.

The app could use a little bit of updating, it seems to lag and glitch a lot Review collected by and hosted on G2.com.

Customer service is great! Account manager is amazing. We got off to a rocky start with account managers that were not responsive, but in the last 18 months that changed and we have an amazing account manager now. Review collected by and hosted on G2.com.

Cost, but you also get what you pay for. There are several other similar systems that are less expensive but less quality leads. Review collected by and hosted on G2.com.

My favorite feature is the CINC Artificial Intelligence. Review collected by and hosted on G2.com.

That all of my agents don't fully utilize all CINC has to offer. Review collected by and hosted on G2.com.

They listen to my thoughts and needs. We collaborate together to make a productive site. They are always looking to stay ahead of the norm and stay ahead of the rest of the market. Review collected by and hosted on G2.com.

Not truly sure ...

Overall I am highly satisfied Review collected by and hosted on G2.com.

AI does such a great job preparing buyers for an agent we hit the brakes hiring an inside sales associate for now. Review collected by and hosted on G2.com.

no dislikes. the system does everything we want it to. It's like a perfect hire. Review collected by and hosted on G2.com.