--- title: BoomTown Reviews meta\_title: 'BoomTown Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 588 reviews by the users' company size, role or industry to find out how BoomTown works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 588 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### BoomTown Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of BoomTown, finding it manageable and effective for client engagement. [(7 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1155692&qs=pros-and-cons#reviews) Users appreciate the **lead generation capabilities** of BoomTown, finding it easy to manage and engage with their leads. [(4 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153794&qs=pros-and-cons#reviews) Users find the **tagging system for organizing contacts** in BoomTown helpful for managing leads and notes efficiently. [(3 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1155253&qs=pros-and-cons#reviews) Users praise the **effective lead management** of BoomTown, appreciating its ease of use and organized CRM features. [(3 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153141&qs=pros-and-cons#reviews) Users appreciate the **ease of access** in BoomTown, highlighting its user-friendly features for comparing leads and listings. [(2 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1155706&qs=pros-and-cons#reviews) Users express concerns over **update issues** , citing outdated functionality and challenges with email graphics and lead management. [(3 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=2061722&qs=pros-and-cons#reviews) Users struggle with **email issues** , including difficulties in adding graphics and concerns about platform innovation. [(2 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153613&qs=pros-and-cons#reviews) Users face challenges with **poor lead quality** , often receiving fake leads that are difficult to manage or delete. [(2 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1154231&qs=pros-and-cons#reviews) Users find it a **hard process to include graphics** in emails, requiring cumbersome code updates. [(1 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=2061774&qs=pros-and-cons#reviews) Users find the **confusing instructions** of BoomTown overwhelming, making it challenging to navigate the platform effectively. [(1 mentions)](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153749&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of BoomTown ##### 1. Ease of Use Users appreciate the **ease of use** of BoomTown, finding it manageable and effective for client engagement. [ See 7 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1155692&qs=pros-and-cons#reviews) See Related User Reviews ![Christina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina M.") CM Christina M. Small-Business (50 or fewer emp.) 5.0/5 "Great CRM" What do you like about BoomTown? Ease of use- greasy back office platform. Great for lead conversion MA Melinda A. Mid-Market (51-1000 emp.) 2.5/5 "There are excellent tools in BT that should be carried forward to BoldTrail" What do you like about BoomTown? Hot Sheet - ease of access to compare leads to listings ##### 2. Lead Generation Users appreciate the **lead generation capabilities** of BoomTown, finding it easy to manage and engage with their leads. [ See 4 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153794&qs=pros-and-cons#reviews) See Related User Reviews ![Christina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina M.") CM Christina M. Small-Business (50 or fewer emp.) 5.0/5 "Great CRM" What do you like about BoomTown? Ease of use- greasy back office platform. Great for lead conversion ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to move around" What do you like about BoomTown? I like that you can receive leads and their information just from then logging on and looking at pictures ##### 3. Contact Management Users find the **tagging system for organizing contacts** in BoomTown helpful for managing leads and notes efficiently. [ See 3 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1155253&qs=pros-and-cons#reviews) See Related User Reviews ![Cristal A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristal A.") CA Cristal A. Small-Business (50 or fewer emp.) 4.0/5 "Manageable CRM" What do you like about BoomTown? being able to organize database with tags ![Dani M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dani M.") DM Dani M. Small-Business (50 or fewer emp.) 5.0/5 "Love being organized!" What do you like about BoomTown? Very helpful organizing my database and touch points with detailed notes! ##### 4. Lead Management Users praise the **effective lead management** of BoomTown, appreciating its ease of use and organized CRM features. [ See 3 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153141&qs=pros-and-cons#reviews) See Related User Reviews ![Christina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina M.") CM Christina M. Small-Business (50 or fewer emp.) 5.0/5 "Great CRM" What do you like about BoomTown? Ease of use- greasy back office platform. Great for lead conversion ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to move around" What do you like about BoomTown? I like that you can receive leads and their information just from then logging on and looking at pictures ##### 5. Accessibility Users appreciate the **ease of access** in BoomTown, highlighting its user-friendly features for comparing leads and listings. [ See 2 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1155706&qs=pros-and-cons#reviews) See Related User Reviews MA Melinda A. Mid-Market (51-1000 emp.) 2.5/5 "There are excellent tools in BT that should be carried forward to BoldTrail" What do you like about BoomTown? Hot Sheet - ease of access to compare leads to listings ![Mataya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mataya D.") MD Mataya D. Small-Business (50 or fewer emp.) 4.0/5 "Boomtown Unite" What do you like about BoomTown? I like how user friendly it is. I love the NOW wall and the details I can include on my leads. ### 5 Cons or Disadvantages of BoomTown ##### 1. Update Issues Users express concerns over **update issues** , citing outdated functionality and challenges with email graphics and lead management. [ See 3 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=2061722&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Love the BoomTown CRM" What do you dislike about BoomTown? That it’s not being innovated on any longer; there’re for needing to make a switch to another tech stack that agents may not feel comfortable with. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Boomtown to Boldtrail back to boomtown" What do you dislike about BoomTown? Hard process to try to include a graphic in an email, have to update the code. ##### 2. Email Issues Users struggle with **email issues** , including difficulties in adding graphics and concerns about platform innovation. [ See 2 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153613&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Love the BoomTown CRM" What do you dislike about BoomTown? That it’s not being innovated on any longer; there’re for needing to make a switch to another tech stack that agents may not feel comfortable with. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Boomtown to Boldtrail back to boomtown" What do you dislike about BoomTown? Hard process to try to include a graphic in an email, have to update the code. ##### 3. Poor Lead Quality Users face challenges with **poor lead quality** , often receiving fake leads that are difficult to manage or delete. [ See 2 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1154231&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to move around" What do you dislike about BoomTown? Receiving leads that aren’t real. “Santa” SB Stephanie B. Small-Business (50 or fewer emp.) 2.0/5 "Boomtown 2024" What do you dislike about BoomTown? That when you have a bogus client lead that even if you move to trash you cannot delete them ##### 4. Attachment Issues Users find it a **hard process to include graphics** in emails, requiring cumbersome code updates. [ See 1 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=2061774&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Boomtown to Boldtrail back to boomtown" What do you dislike about BoomTown? Hard process to try to include a graphic in an email, have to update the code. ##### 5. Confusing Instructions Users find the **confusing instructions** of BoomTown overwhelming, making it challenging to navigate the platform effectively. [ See 1 mentions ](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153749&qs=pros-and-cons#reviews) See Related User Reviews ![Cristal A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristal A.") CA Cristal A. Small-Business (50 or fewer emp.) 4.0/5 "Manageable CRM" What do you dislike about BoomTown? Can be confusing with how much is on it. ![Megan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan S.") MS Megan S. Real estate agent Small-Business (50 or fewer emp.) 3/12/2026 "User-Friendly that keeps clients engaged" 5/5 What do you like best about BoomTown? It’s user friendly and it helps keeps my clients engaged and works as a great side kick Review collected by and hosted on G2.com. What do you dislike about BoomTown? More options for property criteria. It’s too limited and clients gets upset that I’m not sending them what they are looking for. More lead systems options for instant transferring of leads. More options for boosting property uploads to social media Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? Making clients feel like I am engaging them and sending properties outs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite JS Joshua S. Realtor Small-Business (50 or fewer emp.) 4/22/2026 "Integrations Fall Short, Making Business Metrics Hard to Navigate" 1/5 What do you like best about BoomTown? I just liked the basic functions since it was an upgrade from my spreadsheet in terms of CRM usage. Review collected by and hosted on G2.com. What do you dislike about BoomTown? Integrations weren't up to par. Difficult to navigate metrics and evaluate health of business. Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? Does keep the contacts organized and next steps clear. Appreciated the easy UI/UX. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rollin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rollin G.") RG Rollin G. CEO / Agent Small-Business (50 or fewer emp.) 7/23/2025 "Can never exit. They will Keep extending on Auto." 0.5/5 What do you like best about BoomTown? System use to be a great platform, then never updated and now FUB and others have outperformed them IMMENSELY. Review collected by and hosted on G2.com. What do you dislike about BoomTown? They have terrible business practices, will extend you contract past your contract even if you inform them you do not permit Auto extension. They will not send you access to any of your emails or videos that have your requests. Do not trust a smooth exit with them, they will charge and avoid and to cancel will be worse time suck ever. Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? They refuse to solve, just want to keep contract and Auto withdrawal Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Laura H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura H.") LH Laura H. Director of Operations Small-Business (50 or fewer emp.) 4/7/2022 "The Best CRM and website I have ever seen" 5/5 What do you like best about BoomTown? All of the CRM functions and the ease of ability to see what customers are looking at in real time. The ease of updating my website Review collected by and hosted on G2.com. What do you dislike about BoomTown? Nothing. It truly is the best and looking forward to BoldTrail Review collected by and hosted on G2.com. Recommendations to others considering BoomTown: Do it. It will be the best thing you do this year. Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? Keeping track of all of our leads and the ease of use for our agents. Review collected by and hosted on G2.com. Show More 4/28/2025 Current UserValidated ReviewerSource: Seller invite SB Stephanie B. Broker/agent Small-Business (50 or fewer emp.) 4/28/2025 "Boomtown 2024" 2/5 What do you like best about BoomTown? The ease of automation once a client gets entered to staying in touch to keeping engaged with our clients Review collected by and hosted on G2.com. What do you dislike about BoomTown? That when you have a bogus client lead that even if you move to trash you cannot delete them Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? Giving me more time to focus on important activities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina M.") CM Christina M. B Small-Business (50 or fewer emp.) 4/8/2022 "Great CRM" 5/5 What do you like best about BoomTown? Ease of use- greasy back office platform. Great for lead conversion Review collected by and hosted on G2.com. What do you dislike about BoomTown? Some kinks to work through in regards to search critera Review collected by and hosted on G2.com. Recommendations to others considering BoomTown: Do it!! Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? Client follow up. Great real time contacts and able to see client activuty Review collected by and hosted on G2.com. Show More 4/29/2025 Current UserValidated ReviewerSource: Seller invite AJ Adilene J. Real Estate Agent Small-Business (50 or fewer emp.) 4/28/2025 "Boom town has helped me manage clients with ease." 5/5 What do you like best about BoomTown? Very manageable CRM. Easy and engaging. It takes good care of my leads and keeps me updated on to dos Review collected by and hosted on G2.com. What do you dislike about BoomTown? Nothing at this point! So far so good! Love it! Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? Na Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AC Ashley C. Office Manager/Transaction Coordinator Small-Business (50 or fewer emp.) 4/28/2025 "Great product!" 5/5 What do you like best about BoomTown? Love the marketplace and ability to sync with other programs! Review collected by and hosted on G2.com. What do you dislike about BoomTown? Some functionality is outdated. Wish you could have admin ability to delete a lead profile. Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? None that I am aware of. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dani M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dani M.") DM Dani M. Agent Small-Business (50 or fewer emp.) 4/28/2025 "Love being organized!" 5/5 What do you like best about BoomTown? Very helpful organizing my database and touch points with detailed notes! Review collected by and hosted on G2.com. What do you dislike about BoomTown? Wished it had better breakdown of transactions and income earned. Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? Client touch points and follow up to-dos. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MA Melinda A. Realtor Mid-Market (51-1000 emp.) 4/28/2025 "There are excellent tools in BT that should be carried forward to BoldTrail" 2.5/5 What do you like best about BoomTown? Hot Sheet - ease of access to compare leads to listings Review collected by and hosted on G2.com. What do you dislike about BoomTown? Lack of integration with marketing tools available in BoldTrail Review collected by and hosted on G2.com. What problems is BoomTown solving and how is that benefiting you? Managing contacts and their information and searches Review collected by and hosted on G2.com. 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