--- title: Follow Up Boss Reviews meta\_title: 'Follow Up Boss Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 117 reviews by the users' company size, role or industry to find out how Follow Up Boss works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 117 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Follow Up Boss Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of Follow Up Boss, appreciating its simplicity and effective automation features. [(6 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1144576&qs=pros-and-cons#reviews) Users appreciate the **responsive customer support** of Follow Up Boss, enhancing their onboarding and overall experience. [(5 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1145573&qs=pros-and-cons#reviews) Users value the **seamless integrations** with major platforms, enhancing communication and client activity visibility. [(5 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1144720&qs=pros-and-cons#reviews) Users value the **automation features** of Follow Up Boss, simplifying workflows and enhancing overall efficiency. [(3 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1145534&qs=pros-and-cons#reviews) Users value the **easy setup** of Follow Up Boss, allowing for a smooth transition and efficient use right away. [(3 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357769&qs=pros-and-cons#reviews) Users find the initial **learning difficulty** challenging, but ultimately believe it pays off after usage. [(1 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2270381&qs=pros-and-cons#reviews) Users find the **contact search functionality lacking** , affecting efficiency and overall user experience on the mobile app. [(1 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357786&qs=pros-and-cons#reviews) Users find the mobile app **occasionally slow** , which can lead to frustration and inefficiencies in usage. [(1 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357805&qs=pros-and-cons#reviews) Users sometimes face **phone bugs** with Follow Up Boss, which can disrupt their overall experience. [(1 mentions)](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357763&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Follow Up Boss ##### 1. Ease of Use Users praise the **ease of use** of Follow Up Boss, appreciating its simplicity and effective automation features. [ See 6 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1144576&qs=pros-and-cons#reviews) See Related User Reviews ![Nancy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy H.") NH Nancy H. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Communication Management, All Busy Work Automated" What do you like about Follow Up Boss? I appreciate that the busy work is handled for me, such as automatically adding contact information and saving records of text, email, and phone call ![Krian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krian S.") KS Krian S. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Communication with Reliable Follow Up Boss" What do you like about Follow Up Boss? I use Follow Up Boss to manage all my calls, texts, and emails in one centralized location. It keeps me organized by streamlining my communication pro ##### 2. Customer Support Users appreciate the **responsive customer support** of Follow Up Boss, enhancing their onboarding and overall experience. [ See 5 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1145573&qs=pros-and-cons#reviews) See Related User Reviews ![Nancy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy H.") NH Nancy H. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Communication Management, All Busy Work Automated" What do you like about Follow Up Boss? I appreciate that the busy work is handled for me, such as automatically adding contact information and saving records of text, email, and phone call ![Shahrukh H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahrukh H.") SH Shahrukh H. Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use, Flexible Automations, and Excellent Support" What do you like about Follow Up Boss? I found the platform easy to use and straightforward to understand. The range of automations available was impressive, offering a lot of flexibility. ##### 3. Integrations Users value the **seamless integrations** with major platforms, enhancing communication and client activity visibility. [ See 5 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1144720&qs=pros-and-cons#reviews) See Related User Reviews JS Joshua S. Small-Business (50 or fewer emp.) 4.5/5 "Robust Integrations Elevate Real Estate Management" What do you like about Follow Up Boss? I like the integrations with major platforms for visibility. It helps me understand what the client activity is and streamline communication between p ![Krian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krian S.") KS Krian S. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Communication with Reliable Follow Up Boss" What do you like about Follow Up Boss? I use Follow Up Boss to manage all my calls, texts, and emails in one centralized location. It keeps me organized by streamlining my communication pro ##### 4. Automation Users value the **automation features** of Follow Up Boss, simplifying workflows and enhancing overall efficiency. [ See 3 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1145534&qs=pros-and-cons#reviews) See Related User Reviews ![Nancy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy H.") NH Nancy H. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Communication Management, All Busy Work Automated" What do you like about Follow Up Boss? I appreciate that the busy work is handled for me, such as automatically adding contact information and saving records of text, email, and phone call ![Shahrukh H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahrukh H.") SH Shahrukh H. Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use, Flexible Automations, and Excellent Support" What do you like about Follow Up Boss? I found the platform easy to use and straightforward to understand. The range of automations available was impressive, offering a lot of flexibility. ##### 5. Easy Setup Users value the **easy setup** of Follow Up Boss, allowing for a smooth transition and efficient use right away. [ See 3 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357769&qs=pros-and-cons#reviews) See Related User Reviews ![Yola S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yola S.") YS Yola S. Small-Business (50 or fewer emp.) 5.0/5 "A CRM Lifesaver for Real Estate Teams" What do you like about Follow Up Boss? I love Follow Up Boss as it is a lifesaver for our real estate team, allowing us to tailor it to our needs. The reporting features are fantastic, and ![Krian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krian S.") KS Krian S. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Communication with Reliable Follow Up Boss" What do you like about Follow Up Boss? I use Follow Up Boss to manage all my calls, texts, and emails in one centralized location. It keeps me organized by streamlining my communication pro ### Top Cons or Disadvantages of Follow Up Boss ##### 1. Learning Difficulty Users find the initial **learning difficulty** challenging, but ultimately believe it pays off after usage. [ See 1 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2270381&qs=pros-and-cons#reviews) See Related User Reviews ![Christian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian W.") CW Christian W. Mid-Market (51-1000 emp.) 5.0/5 "Follow Up Boss - Simple, organized, fast" What do you dislike about Follow Up Boss? it's almost too much at the beginning but once you learn it it is well worth it ##### 2. Search Functionality Users find the **contact search functionality lacking** , affecting efficiency and overall user experience on the mobile app. [ See 1 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357786&qs=pros-and-cons#reviews) See Related User Reviews ![Krian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krian S.") KS Krian S. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Communication with Reliable Follow Up Boss" What do you dislike about Follow Up Boss? I find the mobile app to be occasionally slow, which can be frustrating. Additionally, the contact search functionality could be improved for better e ##### 3. Slow Speed Users find the mobile app **occasionally slow** , which can lead to frustration and inefficiencies in usage. [ See 1 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357805&qs=pros-and-cons#reviews) See Related User Reviews ![Krian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krian S.") KS Krian S. Small-Business (50 or fewer emp.) 4.5/5 "Streamlined Communication with Reliable Follow Up Boss" What do you dislike about Follow Up Boss? I find the mobile app to be occasionally slow, which can be frustrating. Additionally, the contact search functionality could be improved for better e ##### 4. Software Bugs Users sometimes face **phone bugs** with Follow Up Boss, which can disrupt their overall experience. [ See 1 mentions ](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357763&qs=pros-and-cons#reviews) See Related User Reviews ![Athan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Athan R.") AR Athan R. Small-Business (50 or fewer emp.) 4.5/5 "Integrations Galore and Easy Setup" What do you dislike about Follow Up Boss? I occasionally experience phone bugs with Follow Up Boss, though I believe this is a common issue with most software. ## Top-Rated Alternatives [ ![BoldTrail](https://images.g2crowd.com/uploads/product/hd_favicon/b71973d9927a9b53d75dd2552a695b57/boldtrail.svg "BoldTrail") BoldTrail 4.5/5(1,554) ](https://www.g2.com/products/boldtrail/reviews) [ ![BoomTown](https://images.g2crowd.com/uploads/product/hd_favicon/a67663e645f1efaf8d7e4be6796efabe/boomtown.svg "BoomTown") BoomTown 4.7/5(588) ](https://www.g2.com/products/boomtown/reviews) [ ![Lofty](https://images.g2crowd.com/uploads/product/hd_favicon/550d9faf4aef52144ad95f4b035a8555/lofty-lofty.svg "Lofty") Lofty 4.3/5(405) ](https://www.g2.com/products/lofty-lofty/reviews) [ View All Alternatives ](https://www.g2.com/products/follow-up-boss/competitors/alternatives) ![Yola S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yola S.") YS Yola S. Internal Sales Agent / Company Concierge Small-Business (50 or fewer emp.) 1/15/2024 "A CRM Lifesaver for Real Estate Teams" 5/5 What do you like best about Follow Up Boss? I love Follow Up Boss as it is a lifesaver for our real estate team, allowing us to tailor it to our needs. The reporting features are fantastic, and the ability to leave notes and send messages throughout the team is invaluable. I also love that all of our contacts are in one place, and we can categorize them and make smart lists for efficient calling. This helps with call cadence, categorizing lists, and prioritizing by stage and source. The initial setup was very easy, and my previous experience with it made the transition smooth. I even have a Follow Up Boss T-shirt and hat! Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? The only request I have is batch texting. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? Follow Up Boss is a lifesaver for my real estate team. I love its reporting, note-taking, messaging, and contact organization features. It helps us categorize and prioritize contacts, supports efficient calling, and aids in managing call cadence by stage and source. Review collected by and hosted on G2.com. Show More 12/19/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite LS Lilly S. Small-Business (50 or fewer emp.) 4/28/2026 "Efficient CRM with Seamless Integration" 5/5 What do you like best about Follow Up Boss? I love Follow Up Boss because it categorizes our leads, sets tasks with reminders, and integrates with our other platforms. I find the tasks and smart lists particularly helpful, as they let me know exactly what to do each day and help me prioritize my follow-up calls. I can efficiently categorize leads into different stages and sources, which streamlines my workflow. The initial setup was easy because we had a lot of support and training. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? So far, I like everything, the only request I would have is mass text messages. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? Follow Up Boss categorizes leads, integrates with other platforms, sets tasks with reminders, and helps me prioritize follow-ups, ensuring I know exactly what to do each day. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Krian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krian S.") KS Krian S. Scheduling Coordinator Small-Business (50 or fewer emp.) 11/26/2025 "Streamlined Communication with Reliable Follow Up Boss" 4.5/5 What do you like best about Follow Up Boss? I use Follow Up Boss to manage all my calls, texts, and emails in one centralized location. It keeps me organized by streamlining my communication processes effectively. I like how easy it is to track conversations and follow up with leads, which enhances my productivity. The integration of Follow Up Boss with other tools such as my phone dialer, email client, and messaging apps has significantly improved my communication workflow. I appreciate its user-friendly interface that made the initial setup a breeze. Additionally, I transitioned to Follow Up Boss because it offers better integration and smoother communication compared to other products. Its reliability and ease of use are evident in how it consistently keeps my communication streamlined. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? I find the mobile app to be occasionally slow, which can be frustrating. Additionally, the contact search functionality could be improved for better efficiency. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? I use Follow Up Boss to manage calls, texts, and emails in one place, keeping me organized. It simplifies communication tracking and lead follow-up, offering seamless integration with other tools for streamlined communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Eden C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eden C.") EC Eden C. Realtor Small-Business (50 or fewer emp.) 4/21/2026 "My Whole Business in One App" 5/5 What do you like best about Follow Up Boss? I use it to organize my database, stay in contact with people, set reminders, and keep my deals organized, among other things. It really feels like my whole business is in one app. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? It does not integrate with my cars bluetooth. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? This helps me keep my clients organized. I really love the batch emails and the drip campaigns, and it makes running my real estate business much more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nancy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy H.") NH Nancy H. Employing Broker - Realtor Small-Business (50 or fewer emp.) 12/15/2025 "Effortless Communication Management, All Busy Work Automated" 5/5 What do you like best about Follow Up Boss? I appreciate that the busy work is handled for me, such as automatically adding contact information and saving records of text, email, and phone call communications. The software is so easy to use on both computer and phone app. Also, our customer service rep did a great job implementing and onboarding myself and my team. My team uses this software on a daily basis. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? I wish that notes could be treated as actions. There are times when I communicate with them face-to-face. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? I appreciate that they are making an effort to implement AI. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shahrukh H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahrukh H.") SH Shahrukh H. Working as a supply chain manager Mid-Market (51-1000 emp.) 10/30/2025 "Easy to Use, Flexible Automations, and Excellent Support" 4.5/5 What do you like best about Follow Up Boss? I found the platform easy to use and straightforward to understand. The range of automations available was impressive, offering a lot of flexibility. I also appreciated how well it integrated with other tools, which made my workflow much smoother. Additionally, the customer support team responded quickly whenever I needed assistance. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? One aspect I did not appreciate was that the platform is very much focused on real estate and isn't really suitable for other industries. However, since our use case was specifically for real estate, this limitation never posed a problem for us. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? Follow Up Boss played a key role in helping us overcome our data and visibility issues. It quickly became our main platform for monitoring deal progress and keeping track of the most recent communications among agents, support staff, and clients, which allowed us to remain current with every contract. In addition, it aided our forecasting processes, automated our email communications, and managed all the essential functions we look for in a CRM. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![LICIA L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LICIA L.") LL LICIA L. International Real Estate Consultant Small-Business (50 or fewer emp.) 3/10/2026 "A Reliable Real Estate CRM for Lead Management and Automated Follow-Ups" 5/5 What do you like best about Follow Up Boss? Follow Up Boss is a strong CRM choice for real estate agents and teams who want a reliable system to manage leads, automate follow-ups, and improve conversion rates. It is especially valuable for agents who generate online leads and need a structured process to track and nurture them. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? While it excels at lead management and follow-up automation, it does not include built-in transaction management, so additional tools or integrations are often needed. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? To be in touch with my clients weekly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Calvin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Calvin W.") CW Calvin W. REALTOR® Mid-Market (51-1000 emp.) 7/31/2025 "Follow Up Boss has completely transformed how I manage my real estate business" 5/5 What do you like best about Follow Up Boss? As a REALTOR®, staying organized and on top of leads is crucial, and Follow Up Boss delivers exactly that. The platform is intuitive, fast, and incredibly powerful. I love how easy it is to track conversations, set reminders, and keep all client info in one place. The integrations (email, texting, calling) work seamlessly, and the mobile app ensures I never miss a beat when I’m on the go. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? The price could be better and have lower prices for new users or longer trial period Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? One of the biggest pain points I had as an agent was juggling multiple apps for lead capture and follow-up. With Follow Up Boss, that’s no longer an issue—especially with its seamless integration with Curb Hero. Now, every open house lead I collect in Curb Hero flows directly into Follow Up Boss, automatically creating a contact profile and triggering my follow-up workflows. This automation saves me time, ensures no lead slips through the cracks, and allows me to focus on building relationships rather than manually entering data. The integration is quick to set up, works flawlessly, and keeps my pipeline organized in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JS Joshua S. Realtor Small-Business (50 or fewer emp.) 1/27/2026 "Robust Integrations Elevate Real Estate Management" 4.5/5 What do you like best about Follow Up Boss? I like the integrations with major platforms for visibility. It helps me understand what the client activity is and streamline communication between platforms. Follow Up Boss had better integrations than BoomTown. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? The fluidity of moving between groups organized by stage or source could be improved. I wish there were saved groups that are easy to toggle back and forth, including saved filter settings. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? I use Follow Up Boss for organizing my real estate clients and maintaining flow cadence. Its integrations with major platforms improve visibility and streamline my communication, helping me understand client activities better. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anam A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anam A.") AA Anam A. RevOps and CRM Specialist Financial Services Mid-Market (51-1000 emp.) 10/24/2025 "Perfect CRM for Real Estate - Easy, Powerful, and Great Support" 4.5/5 What do you like best about Follow Up Boss? Follow up boss is the best CRM when it comes to real estate. 1) It was easy to use, and understand. 2) Automations had great range. 3) Had great ability to integrate with other tools. 4) Customer support was quick. Review collected by and hosted on G2.com. What do you dislike about Follow Up Boss? Something which i did not like was that it was heavily real estate oriented and can not be used for other industries. But, since we were using it for real estate, it was never an issue for us. Review collected by and hosted on G2.com. What problems is Follow Up Boss solving and how is that benefiting you? Follow Up Boss helped us address our data and visibility challenges. It became our primary tool for tracking deal progress and reviewing the latest communications between agents, support, and clients, ensuring we stayed up to date with each contract. Additionally, it supported our forecasting efforts, automated emails, and handled everything we expect from a CRM. Review collected by and hosted on G2.com. 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