--- title: BoomTown Reviews meta_title: 'BoomTown Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 588 reviews by the users' company size, role or industry to find out how BoomTown works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 588 scale: '5' date_modified: '2026-06-24' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # BoomTown Reviews **Vendor:** Inside Real Estate **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 588 ## About BoomTown BoomTown, the only solution that generates and manages leads. Expert lead generation, consumer websites, CRM, in-house lead qualification services, and more, in flexible packages that scale. ## BoomTown Pros & Cons **What users like:** - Users find BoomTown's **ease of use** exceptional, making lead conversion and client engagement effortless for all agents. (8 reviews) - Users value the **efficient lead generation** capabilities of BoomTown, enhancing conversion through easy access to essential information. (4 reviews) - Users appreciate the **manageability and lead conversion** features of BoomTown, ensuring efficient lead handling and updates. (4 reviews) - Users appreciate the **effective contact organization** in BoomTown, efficiently managing leads and notes with ease. (3 reviews) - Users love the **organization capabilities** of BoomTown, enhancing their database management and personalization efforts. (3 reviews) - Users value the **ease of access** in comparing leads to listings, appreciating its user-friendly features. (2 reviews) - Automation (2 reviews) - Client Management (2 reviews) - Customer Support (2 reviews) - Drip Campaigns (2 reviews) **What users dislike:** - Users are frustrated by the **update issues** , expressing concerns over outdated functionality and lack of innovation. (3 reviews) - Users face **email issues** that complicate graphic integration and highlight a lack of ongoing innovation in BoomTown. (2 reviews) - Users find the **design outdated** , longing for a more modern interface and improved functionality in BoomTown. (2 reviews) - Users find the **outdated technology** of BoomTown detrimental, wishing for a more modern and efficient interface. (2 reviews) - Users report **poor lead quality** with BoomTown, receiving fake leads that are difficult to manage or remove. (2 reviews) - Users find the **attachment issues** with BoomTown challenging, particularly in including graphics in emails. (1 reviews) - Users find the **confusing instructions** overwhelming due to the extensive options available in BoomTown. (1 reviews) - Integration Issues (1 reviews) - Lack of Guidance (1 reviews) - Users find the **missing features** in BoomTown limiting and wish for more up-to-date technology and innovation. (1 reviews) ## BoomTown Reviews ### 1. Boomtown Unite **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle E. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** User friendly. Keeps the success of the agent at the forefront. **What do you dislike about BoomTown?** The inability to do more. Technology could be more advanced **What problems is BoomTown solving and how is that benefiting you?** Keeps your day organized for you. **Official Response from Jaycie Mariotti:** > Hi Michelle! Thanks so much for taking the time to leave us a review. We love to hear that you think that BoomTown keeps the success of the agent at the forefront - that is our mission and what we are most passionate about! Cheers, Jaycie ### 2. Boomtown is an exciting and innovative platform with the potential to grow a business exponentially. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2021 **What do you like best about BoomTown?** I like the opportunity to set up campaigns and automatic to dos for leads. **What do you dislike about BoomTown?** I wish I could filter through leads more precisely. For example, I want to filter through leads that I have or have not called within the last 90 days, or the last 3 days, etc. Currently it only gives you the options of 1 day, 7 days, or 4 weeks. It is the single most frustrating thing on the site! **Recommendations to others considering BoomTown:** Go for it, It's a great CRM **What problems is BoomTown solving and how is that benefiting you?** Lead campaigns solve my 36 touch plan ### 3. Overwhelmed - in a positive way - of the vast options at times **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Real Estate Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** That the CRM organizes me effectively, which gives me piece of mind. **What do you dislike about BoomTown?** To pay the monthly bill, which causes nightmares.....smile **Recommendations to others considering BoomTown:** Try it and you will appreciate success over time. **What problems is BoomTown solving and how is that benefiting you?** leads - based on providing lots of information to them via the CRM - start contacting and calling me more and more. ### 4. Awesome. So glad I finally made it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Frees up my time to be even more productive. Keeps me on track. **What do you dislike about BoomTown?** Nothing really. It's an exceptional platform. **Recommendations to others considering BoomTown:** Just do it. **What problems is BoomTown solving and how is that benefiting you?** I don't forget things. **Official Response from Jaycie Mariotti:** > Hi there! Thanks so much for taking the time to leave us a review! We love to hear that BoomTown is saving you time & effort by handling tasks for you and allowing you to do what you do best - close more deals. Cheers, Jaycie Cheers, Jaycie ### 5. Wouldn't trade the CRM for anything else. **Rating:** 5.0/5.0 stars **Reviewed by:** Telishia A. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about BoomTown?** robust details to track clients and to-do lists to keep me organized **What do you dislike about BoomTown?** I have not found anything to complain about **What problems is BoomTown solving and how is that benefiting you?** Team organization, follow up routine, keeping in touch better with past clients, drip campaign to engage cold leads, tracking the progress of team mates and who is doing the work ### 6. Realtor **Rating:** 5.0/5.0 stars **Reviewed by:** Allie W. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** The constant upgraded technology we have the ability to use **What do you dislike about BoomTown?** Really not much, I'm satisfied customer. **What problems is BoomTown solving and how is that benefiting you?** I'm solving time management issues by using the tools ### 7. Realtor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Helps elevate our business and keep things organized. **What do you dislike about BoomTown?** I wish there were more categories for putting leads into. **What problems is BoomTown solving and how is that benefiting you?** Helping us maintain awesome follow up. **Official Response from Jaycie Mariotti:** > Hi there! I'm glad to hear that your platform has helped you to stay organized and level up your lead follow up game. Thanks again for taking a few minutes to share your experience with BoomTown. Cheers, Jaycie ### 8. Great system **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon W. | Real Estate Broker , Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Ease of system and all the features it has **What do you dislike about BoomTown?** Cost is pretty expensive. A lot of other software is less and similar **What problems is BoomTown solving and how is that benefiting you?** Great benefits **Official Response from Jaycie Mariotti:** > Hi Shannon! Thanks so much for taking the time to leave us a review. We love to hear that you find BoomTown is easy to use and that you're enjoying all of our features. Cheers, Jaycie ### 9. Love Boomtown! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Great features, easy to use, good lead conversions **What do you dislike about BoomTown?** I don't like having to manually add each outside lead **What problems is BoomTown solving and how is that benefiting you?** How to convert more leads **Official Response from Mac Hill:** > We are all about helping you convert more leads! Glad to hear that you're seeing the benefit of BoomTown. Thank you so much for taking time to leave us a review! ### 10. BoomTown **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about BoomTown?** Ealerts, Drip Campaigns, follow ups, background work **What do you dislike about BoomTown?** The App...not user friendly, sometimes drips mess up the wording **Recommendations to others considering BoomTown:** Great CRM! **What problems is BoomTown solving and how is that benefiting you?** Customer follow up **Official Response from Joanna Harrison:** > Hi there! Thanks so much for taking a minute to review BoomTown. Customer follow-up is so important so we're so glad BoomTown could help solve that problem for you! Best, Hayley ### 11. Awesome Lead platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BoomTown?** That everything is in one place. All my conversations, emails, texts, etc. I have a task manager, and a CGI calculator on each transaction. **What do you dislike about BoomTown?** You can't edit a post. There are times where I have typed incorrect info by accident, and needed to fix it. **Recommendations to others considering BoomTown:** It is a great one stop shop. I use it to actively work leads, as a CRM, etc. You have ways of categorizing leads, as well as to-do lists that keep you on task. **What problems is BoomTown solving and how is that benefiting you?** BT makes it very easy to see what is needed on a lead. I love the to-do lists, helps me to stay organized and on top of things. I also have drip campaigns at my fingertips as well as customizable searches right from the platform. I love how it is all in one place. ### 12. Great for Client Follow Up **Rating:** 5.0/5.0 stars **Reviewed by:** Lori M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about BoomTown?** I like being able to set up DRIP campaigns and select categories for each client. This helps determine who I need to follow up with more frequently and who needs less follow up. **What do you dislike about BoomTown?** I dislike that some of the map searches don't bring up the same houses that are on the MLS. If you select more than one category for example, ranch home, 3 bedroom, 2 bathroom, it will bring up less results than are actually on the MLS. **What problems is BoomTown solving and how is that benefiting you?** Client follow up is the best benefit. I also enjoy being able to see which homes clients have viewed and if they calculated a mortgage. ### 13. Great tech company! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | T, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** I like Constant innovation from Boomtown. **What do you dislike about BoomTown?** Would like to have more control over trashing leads **Recommendations to others considering BoomTown:** Best CRM in town! **What problems is BoomTown solving and how is that benefiting you?** Lead follow up. **Official Response from Jaycie Mariotti:** > Hi Jennifer! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown has helped with your lead follow up and that you take advantage of our continual product releases. Cheers, Jaycie ### 14. Best CRM for real estate, period. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** It's user friendly, easy to track and update. **What do you dislike about BoomTown?** Not quite customizable enough in unique markets. **What problems is BoomTown solving and how is that benefiting you?** Organization, lead generation and lead management **Official Response from Mac Hill:** > We're all about being friendly to our users - both through our service and usability-focused design in the software! Thank you so much for taking time to leave us a review, it's much appreciated. ### 15. Unite was great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** The unite training was very informative. **What do you dislike about BoomTown?** Everything was great wish I was in person. **What problems is BoomTown solving and how is that benefiting you?** Lead capturing and keeping in contact ### 16. Lead conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Fantastic organization and accountability tool. **What do you dislike about BoomTown?** There is a slight delay between conversations with clients. **What problems is BoomTown solving and how is that benefiting you?** Follow up, staying consistent. **Official Response from Charlotte Robertson:** > Hi there! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping with your follow-up! Best, Charlotte ### 17. Ok Most Times **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** I like having the ability to email and text from one single location, and he ability to keep ready tracking of these communications **What do you dislike about BoomTown?** I dislike the way the email messages are stacked which makes it difficult to discern the full email string easily **Recommendations to others considering BoomTown:** Consider your needs to determine whether basic or upgraded version is worth the extra money. **What problems is BoomTown solving and how is that benefiting you?** Problems solved - keeping track of all contacts along with notes. Benefits, easy to go back in history to view all. ### 18. I Never Give 10s; 7 is Good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** Easy visibility of tasks and currently active leads. **What do you dislike about BoomTown?** Interface has some imperfections/things I don't love. Some of the templates and auto-drip campaigns are pesky do not add value to lead(s) interactions (and I understand this is not entirely BT's fault). Also, training & product development seem to be done by people that have never done real estate. Not helpful in that regard. **Recommendations to others considering BoomTown:** Just have your own templates on deck and realize the interface has some inefficiency . **What problems is BoomTown solving and how is that benefiting you?** Nothing ### 19. Best Value for Lead Generation / Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Marty O. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about BoomTown?** Their prospecting system is very user-friendly coupled with outstanding customer service should you run into any problems they are resolved professionally and in a timely manner. Their training is first class either live or virtual. **What do you dislike about BoomTown?** I can't think of anything at the moment. I have not experienced any downsides using Boom Town **What problems is BoomTown solving and how is that benefiting you?** Building our client base was our primary mission. Since joining BoomTown only a month ago I am actively working on more than a dozen qualified leads that will be closing in the next 90 days. Anticipated GCI is $126,000 in revenue I would not have anticipated ### 20. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Kim M. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2021 **What do you like best about BoomTown?** It takes a lot of the legwork out of daily tasks. It also reminds me to do everything. **What do you dislike about BoomTown?** I wish there was at least one more category for leads. I don't want all leads that I'm not working with to go to archive since I still use it after they don't respond when in qualify, but also don't want to trash them. **What problems is BoomTown solving and how is that benefiting you?** Staying in touch with people. BT reminds me to do everything. **Official Response from Mac Hill:** > Thank you so much for taking time out of your day to leave us a review, Kim! We're glad to hear that BoomTown is helping your business, and appreciate the feedback on categories. We have shared it with our Product Team for consideration on future improvements. Have a great day! ### 21. Extremely helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua O. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2020 **What do you like best about BoomTown?** They provide support for their product that is extremely helpful. Many of these lead sites sign you up and then you never here from them again but boomtown seems to be different. The CRM is very easy to use and makes it very simple and quick to respond to clients and contact them either via email or text. The leads from their marketing are very good and they are actually quite interested in buying or selling. The automated concierge is extremely helpful. Boomtown responds to and talks to clients for us quickly and efficiently. They take the hard part of constantly keeping up with clients and do it for us. **What do you dislike about BoomTown?** I don't necessarily have a lot of dislikes. I think that an app that our clients could download and use on their phone would be very helpful. It would also be helpful to be able to delete clients from the database as well if they turn out to be a fake profile. I dislike **Recommendations to others considering BoomTown:** Boom town is more expensive than some other lead generation or CRM software out there but we have learned that you absolutely get what you pay for especially when it comes to lead generation. The customer service and support provided by boomtown has been monumentally better than any other CRM or lead generation service that we have used in the past. I would recommend talking to boom town and any other software you are planning on using and seeing how good their service is and whether they are willing to stand behind their software and the services that they offer. **What problems is BoomTown solving and how is that benefiting you?** Boom town has given us the ability to keep track of our clients and respond to them quickly and effectively while keeping track of everything in one easy to use area. We have found that the concierge service is one of the largest benefits that boomtown provides to us. It makes it much easier to not have to worry about keeping up with clients and makes it easier to stay focused on the clients that are actively looking vs answering questions and trying to get a client to buy. ### 22. Wonderful Lead Generator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** The platform is easy to use and has provided great leads in a fast time. Couldn't imagine being in this business without Boomtown **What do you dislike about BoomTown?** Learning the new technologies but it's because I'm old school **Recommendations to others considering BoomTown:** None so far **What problems is BoomTown solving and how is that benefiting you?** Having a pool of leads. Rather than the traditional only word of mouth business **Official Response from Jaycie Mariotti:** > Hi there! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping you to grow your business and that you can't imagine being in business without us - the feeling is mutual :) Cheers, Jaycie ### 23. I enjoy BoomTown, its essential to build a solid relationship with my clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Belize C. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about BoomTown?** The real time notifications are crucial for responding back fast. **What do you dislike about BoomTown?** I am not sure, I enjoy boomtown and use it everyday **What problems is BoomTown solving and how is that benefiting you?** keeping clients information all in one place **Official Response from Mac Hill:** > Thank you so much for taking some time out of your day to leave us a review, Belize! We are so glad to hear that you are enjoying the platform and using it daily. This feedback helps our team feel better about the work we're putting in to make you and other agents more successful! ### 24. It's a fun, engaging method to increase and manage your business **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie T. | Realtor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **What do you like best about BoomTown?** There was an agent in our office recently who my broker was recruiting and I mentioned to him that one of the elements I thought he would enjoy abnout working with us was our dedication to having great systems in place, especially BoomTown when it came to managing his deal flow. This is what I told him and it is the highest, most accurate compliment that I can give to BoomTown: BoomTown makes the process and system of managing your deal flow fun, because it is aesthetically pleasing and makes you WANT to be in the system! It isn't drudgery or looking at some uninspiring linear format that looks and feels like punishment or uninspiring task. I can't stress this enough to potential users of BoomTown, when you start your day you want to be in Lead Central! You want to see what dialogs have popped up since last night, who has been looking at your site, when were they looking, what did they like or not like, what does my Hot Sheet look like? BoomTown keeps you HAPPILY engaged with prospects and customers all day long! What more must I say? Testify! **What do you dislike about BoomTown?** It always reminds me of the things I didn't do that I was supposed to! LOL **What problems is BoomTown solving and how is that benefiting you?** You can see from my testimony what problems I'm solving, mainly I'm never forgetting about new opportunities for clients because if I take the critical and necessary time up front to input all of their information, I am rewarded 100 fold down the line. Hot Sheet will work for you but only if do the heavy lifting upfront. No ticky no washy. ### 25. BoomTown! is the bestest! **Rating:** 4.5/5.0 stars **Reviewed by:** Jim K. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about BoomTown?** The ability to look at previous communications. **What do you dislike about BoomTown?** The layout of the search. You have to scroll to see the full image of a house or interior when you are on the website and click the property. **What problems is BoomTown solving and how is that benefiting you?** Able to track all agents on the team. it allows myself to monitor other agents and have the ability to transfer leads from one and put in another location. ### 26. Love, love... LOVE, BoomTown to stay organized and in front of all of my network client database! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Realtor, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** How far into DETAIL it allows for you to break down your database. **What do you dislike about BoomTown?** Nothing that I dislike about this platform. **What problems is BoomTown solving and how is that benefiting you?** No problems, thus far. Reaching the volume of business... phenomenal! **Official Response from Mac Hill:** > And we love, love, love our clients! Seeing this review really charges the team up. We so appreciate you taking some time to show us some love. Thanks for the review, Sarah! ### 27. BT Rocks!! **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian P. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about BoomTown?** CRM, reporting, accountability tools, hot sheets, eAlerts, and drips **What do you dislike about BoomTown?** Clunky apps. Cannot share properties back and forth easily in BT. **Recommendations to others considering BoomTown:** Best in the business! **What problems is BoomTown solving and how is that benefiting you?** Increased business, agent accountability ### 28. Informative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** It's User friendly and the support is always there **What do you dislike about BoomTown?** I'm trying to understand the drips that best work for each lead **Recommendations to others considering BoomTown:** Take all of the training classes **What problems is BoomTown solving and how is that benefiting you?** It's helping me stay connected with my soi I can send monthly newsletters ### 29. Ricksalata **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** The way BT is always ahead of market good **What do you dislike about BoomTown?** Leads are sometimes not good and FB are random **Recommendations to others considering BoomTown:** Use the program to the exact instructions as don't deviate **What problems is BoomTown solving and how is that benefiting you?** The agent recruiting is easy do agents that need help **Official Response from Jaycie Mariotti:** > Hi there, I'm glad to hear that you are enjoying your experience with BoomTown! I love that you're leveraging your platform for agent recruiting as well, which is a great way to showcase your tech stack offering. Thanks again for taking a few minutes to share your experience with BoomTown. Cheers, Jaycie ### 30. A must have tool for your real estate business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Boomtown's ease of use for us, as well as clients; and tutorials if needed. **What do you dislike about BoomTown?** There is nothing to dislike about Boomtown! **What problems is BoomTown solving and how is that benefiting you?** Communicating with clients through Boomtown is helpful to both parties. The app is also helpful and convenient! ### 31. Information overload **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about BoomTown?** Lots of ideas and different views to creating and help with growing our business **What do you dislike about BoomTown?** Boomtown and the mobile app are not the best **What problems is BoomTown solving and how is that benefiting you?** It's the best way to continuously stay top of mind to our clients ### 32. Very informative **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** The networking opportunities are great. I think it's great how willing people are to help' **What do you dislike about BoomTown?** The sessions were short. There was a lot of information to digest in a short time. **What problems is BoomTown solving and how is that benefiting you?** Building a better team. ### 33. Great time and very informative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Hearing from Matt Ferry and seeing everyone in person for first time in awhile **What do you dislike about BoomTown?** I wish that breakouts were a little longer then half hour **What problems is BoomTown solving and how is that benefiting you?** Seeing how other companies work as teams ### 34. Boomtown Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about BoomTown?** I can set to=do's so that i do not forget anything or anyone. **What do you dislike about BoomTown?** I have to click through several different pages for leads. **What problems is BoomTown solving and how is that benefiting you?** The different categories to set people on. **Official Response from Joanna Harrison:** > ToDo's are so important! Glad you're taking advantage of that feature! Best, Hayley ### 35. Best leads on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about BoomTown?** Quality of the leads. Reporting capabilities. Social connections. **What do you dislike about BoomTown?** Want to fine tune drips. Mobile version could be a bit more user friendly. **Recommendations to others considering BoomTown:** Need a resource in the company to manage the software and conduct training, resolve issues for users. **What problems is BoomTown solving and how is that benefiting you?** Being able to stay on top of leads and where they are in the process. ### 36. New Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about BoomTown?** Some great tips and tricks to implement. **What do you dislike about BoomTown?** Changing rooms and speakers running over time **What problems is BoomTown solving and how is that benefiting you?** Customers like the site and the serious ones tend to come back multiple times. **Official Response from Joanna Harrison:** > Hello! So glad you enjoyed your time at BoomTown Unite! We appreciate you taking a few minutes to share your experience with BoomTown. Best, Hayley ### 37. No idea **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2021 **What do you like best about BoomTown?** Drips and app. I don't know what else to put. **What do you dislike about BoomTown?** Limited options for video. I guess it has to be a long answer **Recommendations to others considering BoomTown:** Yes **What problems is BoomTown solving and how is that benefiting you?** Not forgetting/dropping leads **Official Response from Joanna Harrison:** > Hey there! Thanks so much for taking the time to give BoomTown a review. Not forgetting/dropping leads is so important -- no opportunity left behind! Best, Hayley ### 38. We get lots of complements on our website from our clients and BoomTown is Very User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Vickie T. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** Being able to keep track of all our clients and having the categories to put them in is and awesome feature. **What do you dislike about BoomTown?** There's not really anything I dislike about it. **What problems is BoomTown solving and how is that benefiting you?** Keeping up with the people that register and getting them qualified is a big help with Real Contact taking care of that. **Official Response from Mac Hill:** > Just as you appreciate compliments on your BoomTown website, we appreciate kind reviews such as this one, Vickie. Glad to hear that you are loving BoomTown. Thank you so much for taking the time to leave us a review! ### 39. Boom Town is super easy to navigate through and has all the tools you need for your clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** I like that you can sync the app on your phone so you are able to respond quicker to your clients. **What do you dislike about BoomTown?** Sometimes the times of when you client last visited isn't updated or when you had your last communication. **What problems is BoomTown solving and how is that benefiting you?** I have my client list at the tip of my fingertips. **Official Response from Jaycie Mariotti:** > Hi there, Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is saving you time & effort! Cheers, Jaycie ### 40. BoomTown = Boom Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** CRM is great and very informative and easily to follow by your clients **What do you dislike about BoomTown?** quality of leads not always the best, wish there was better screening **Recommendations to others considering BoomTown:** crm is great its a must have **What problems is BoomTown solving and how is that benefiting you?** drips systems are the best and help me keep in touch with clients i have lost contact with ### 41. BROKER **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Platform is the best and the support is amazing! **What do you dislike about BoomTown?** No notify button for admin leader to respond to team. **What problems is BoomTown solving and how is that benefiting you?** Doing my own updates on site. **Official Response from Joanna Harrison:** > Hello! We're so glad to hear that you are pleased with our awesome support team. Support is a #1 priority for us in order to give you the best experience possible. Thanks again for taking a few minutes to review BoomTown! Best, Hayley ### 42. My clients feel nurtured and taken care of **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** Boomtown helps me stay organized and make clients feel thought of, without too much effort from me. The E alerts are great and so are the drips! **What do you dislike about BoomTown?** You cant send videos through the text app. **Recommendations to others considering BoomTown:** It is the best CRM for real estate! **What problems is BoomTown solving and how is that benefiting you?** We do not have any problems ### 43. This Stuff Works! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Boomtown is more than a CRM it's an amazing tool for running a business! **What do you dislike about BoomTown?** The filters for listing aren't narrow enough **What problems is BoomTown solving and how is that benefiting you?** The AI capabilities **Official Response from Charlotte Robertson:** > Hi there! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown has been helpful for you to run your real estate business! Best, Charlotte ### 44. SWFL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** The ease of use and everyting is streamline. **What do you dislike about BoomTown?** Not mouch to dislike to be honest. We love everyting **What problems is BoomTown solving and how is that benefiting you?** Organization of leads and business flow ### 45. Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Leads, google pay click, drip campaigns, e alerts **What do you dislike about BoomTown?** It's a lot coming at you at once but totally worth the money. **What problems is BoomTown solving and how is that benefiting you?** Lead management **Official Response from Charlotte Robertson:** > Hey there! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping you manage your leads and has become a game changer for your business! Best, Charlotte ### 46. Boomtown is part of my team **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2020 **What do you like best about BoomTown?** BoomTown has become a reliable part of my team. It is a highly integrated system thaf helps take a lot off our plate through consistent automation and engagement. **What do you dislike about BoomTown?** It is quite costly for me as a solo agent. I do run their top tier system for the functionality. It would also be great if they could be quicker to fix bugs vs having them sit in a huge list of "requested upgrades". Some things are upgrades - they are fixes. **Recommendations to others considering BoomTown:** BoomTown is a top tier solution for teams or high producing solo agents. **What problems is BoomTown solving and how is that benefiting you?** With BoomTown I know with a high degree of accuracy which leads are using my website and allows me to automatically stay top of mind with all of the leads. It has a simple to use interface that helps me quickly identify leads slipping away and keep them engaged. I've seen less leads leaving due to lack of service. **Official Response from Mac Hill:** > Hi Kristina! Thank you for the kind review -- we appreciate being a part of your team! We definitely aim to please with upgrades and bug fixes, investing a ton into our development teams to keep BoomTown moving in the right direction. When it comes to product improvements and fixes, we definitely recommend rallying the support of our Owners' Community. The more people we have supporting an idea, the more likely it is to get prioritized by our team! Hopefully this helps :-) ### 47. Love me some BT!! **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle N. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** The easy to use set up and the templates build in **What do you dislike about BoomTown?** That when calls come in from leads it is not tagged at BT lead so you have no idea who is calling you **What problems is BoomTown solving and how is that benefiting you?** Helping me follow up and nurture all my leads ### 48. This is a great platform to gain & track leads, then guide leads quickly through the pipeline! **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2020 **What do you like best about BoomTown?** The best part about BoomTown is that it is very user friendly and has plenty of resources to track your progress. As long as agents log calls and use it properly, it can be a fabulous resource for keeping everything in one spot. As an admin, I need to be able to easily look at leads and progress to help my team move forward, and BoomTown allows me to do that. **What do you dislike about BoomTown?** The one thing that's not as helpful about BoomTown is that you do have to keep up with it so much. As with any platform, there are certain things you have to do in order to keep things running smoothly. It'd also be much easier if reports and screens were easier to print. We are a very print-friendly office so we like to have things in front of us to take notes on. **What problems is BoomTown solving and how is that benefiting you?** First off, I love BoomTown Support! Everyone I've ever spoken with has been nothing less than kind, patient, and super friendly. Most problems we've had could be fixed through training, which is a great benefit for us that we can get awesome training opportunities to help us navigate easier through BoomTown. **Official Response from Mac Hill:** > We so appreciate you taking the time to leave a review and provide feedback on ways that we can improve! We're always striving to make our products and services as good as they can be, so thank you for providing this feedback. If you need anything at all from BoomTown, don't ever hesitate to reach out. Our team is here to help! ### 49. Boomtown is the best CRM out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Shy M. | Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** I like the variety of useful features that Boomtown offers for keeping up with clients **What do you dislike about BoomTown?** I don't dislike anything! Everything is simple and easy to use. **What problems is BoomTown solving and how is that benefiting you?** I am able to keep up with all of my clients/ prospects from one easy-to-use system! ### 50. Boomtown is very user friendly and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about BoomTown?** Easy to use dashboard, opened emails.... **What do you dislike about BoomTown?** There really isn't anything I dislike :) **What problems is BoomTown solving and how is that benefiting you?** Very easy to set up searches and easy to edit if you need to change them. I love that it shows how long ago someone logged on. - [View BoomTown pricing details and edition comparison](https://www.g2.com/products/boomtown/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-06-26+15%3A27%3A19+-0500&secure%5Bsession_id%5D=2475ff5c-8219-406a-af85-7163cb56f306&secure%5Btoken%5D=be46a987ae1babf4c2857da97d114f4ce28a4655a1283be9b6a4d908f96a05d3&format=llm_user) ## BoomTown Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top BoomTown Alternatives - [Brivity](https://www.g2.com/products/brivity/reviews) - 4.2/5.0 (43 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (398 reviews) - [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) - 4.5/5.0 (260 reviews)