I love being able to eblast agents about properties, network with other agents through this feature, and personalize the emails I send to them. I also love the AI memo tool because it lets me record my notes and then automatically adds them to my contact’s notes field, where I can review them later and even send them to the client from the conversation if needed. The marketing material that’s automatically created when you list a home is another big plus, since it saves agents time. Review collected by and hosted on G2.com.

It’s hard to say what I don’t like right now, because Rechat continues to improve week over week. They actively take feedback from users and look for ways to implement it, which keeps making Rechat better. Review collected by and hosted on G2.com.

The amount of time I am saving is crazy!!! Lucy is my new best friend. I handle all of my social media ads and advertising through her. It has literally saved me 10+ hours a week. I also use Lucy to do a STR newsletter which has saved me hours in research, probably about 10 hours, per monthly newsletter. The amount of publicity I am receiving has increased about 50x the amount I was doing before. I have not gotten into the rest of the programming available just yet. But, the tag option is a game changer, I simply add my newsletter people in tag STR Newsletter and save and I do not have to hunt for specific people, they are all right there.

The support I have received from Clair Barha is incredible. I contacted her after 6pm, her time on a Friday and she stopped everything to help me with my computer, it wasn't specifically a Rechat issue. Review collected by and hosted on G2.com.

I have not found any downsides to using this at all. Review collected by and hosted on G2.com.

I was using a CRM that felt overly complicated, so I decided to try Rechat instead. I’ve found it very user-friendly, especially the app. I’m still learning a lot of cool things about Rechat, but so far I’m really impressed. I uploaded all my old contacts, added a few tags, and created a monthly market update that went out. After that, one of my past clients from 2012 reached out and asked me to come see her home and also help her buy a new one. Review collected by and hosted on G2.com.

I’m still exploring the app and attending the classes to learn more. I’m waiting for the capability to set up clients through an MLS search so I can track their favorites and show them homes that fit their criteria. Right now, that option isn’t quite ready, but Clair Barha with Rechat has been amazing and has said it’s coming, so I can’t wait! Review collected by and hosted on G2.com.

I love using Rechat for its ease of integrating with Canva, which is a big help for me. I really enjoy the presentations feature, finding them very easy to use and send out, plus they look quite professional. Marketing tools and the ability to send e-blasts stand out for me, especially for notifying agents about my listings and open houses. The open house feature is also great as it helps with signing in attendees and gathering their information, turning them into potential leads. Moreover, I appreciate the triggers and testimonials functions, making it a versatile tool for my business needs. Rechat also streamlines my processes, saving me a lot of time, and is one of the most user-friendly programs I've come across. Plus, the quick and supportive customer service is a big plus when I run into issues. Review collected by and hosted on G2.com.

I've found that the MLS search feature in Rechat still has some challenges, even though it's improving. Searching for houses is a bit difficult, and it's hard to draw parameters. Also, many MLS numbers or properties seem to be missing unless you have the exact MLS number. Additionally, I'm struggling to get Rechat to work smoothly with my Instagram, even though the integration with Canva is helpful. Review collected by and hosted on G2.com.

Rechat has significantly increased the speed at which I can send emails and communicate with clients. It saves me a tremendous amount of time while still allowing me to personalize my messages. It's become an essential part of my daily workflow. yes Review collected by and hosted on G2.com.

One area for improvement would be email analytics. It can be difficult to determine exactly which recipient has opened an email, especially when sending messages to multiple clients. Review collected by and hosted on G2.com.

Rechat is an absolute game-changer. It completely unifies our CRM, marketing, and agent tools into one beautifully designed, AI-driven ecosystem that actually works. Having full desktop and mobile fluidity means our agents can run their entire business flawlessly from anywhere. But honestly? The secret weapon is their Figma integration. Being able to bring our own custom luxury designs directly into the platform, giving agents complete independence without diluting our brand identity, is something no other platform could offer. It’s slick, it’s intuitive, and it just flows. Review collected by and hosted on G2.com.

If I’m being picky, I'd love to see the mobile app's quick-editing capabilities get a bit closer to the robust desktop experience to make on-the-fly tweaks even faster. The good news is the Rechat team actually listens to feedback and drops constant feature rollouts, so we know they're always leveling up. Review collected by and hosted on G2.com.

The integration of so many applications into one service. Being able to access marketing, contacts, calendar, email, and transactions all from one place is much more convenient. Review collected by and hosted on G2.com.

I haven't found anything that I don't like yet. Some of the transaction functions are a little quirky, but I am still learning how to use the system Review collected by and hosted on G2.com.

how easy it is to use and all the integrations. I was struggling to use my old CRM and this one I'm putting it to work Review collected by and hosted on G2.com.

sometimes it won't change previous settings I set. for example setting the tasks in order by due date I have to set it every time Review collected by and hosted on G2.com.

I love how user-friendly Rechat is for our agents. I frequently hear from them that they really appreciate the email automation and the versatility of the marketing center. As an admin, I also enjoy having more control when creating branded templates so we can stay consistent with our branding, which is very important to us. The integration with our new website creates a seamless experience when sending email marketing. Lucy is a great AI feature as well. AI is becoming extremely relevant in our industry, so it’s essential that the products we use give us access to strong AI tools to help increase business and marketing efficiency. We also really appreciate house helpful support is, they are always prompt in their responses. Review collected by and hosted on G2.com.

There seems to be certain times in the week where we notice a decrease in site speed which at times can become cumbersome when trying to urgently send out an email for our agents, create last minute marketing materials, etc. Review collected by and hosted on G2.com.

It is very straightforward. From adding contacts, to logging interactions, to searching properties, setting reminders -- all of it is fast and intuitive. The price for the features is great. Review collected by and hosted on G2.com.

There is nothing that I specifically dislike. One feature I requested is being able to create a Tour, then send a link to that tour to my clients instead of having to send them a PDF. That way they can quickly reference all of the properties in the tour and click on the map to guide them from home to home. Review collected by and hosted on G2.com.