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Real Geeks Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the incredible customer support from Real Geeks, noting clear communication and effective training. (2 mentions)
Users appreciate the effective communication from Real Geeks' support team, enhancing their troubleshooting experience. (1 mentions)
Users appreciate the clear communication from Real Geeks' support team, enhancing their overall experience and understanding. (1 mentions)
Users value the ease of use of Real Geeks, thanks to clear instructions and effective US-based support. (1 mentions)
Users value the incredible training and support provided by Real Geeks, enhancing their tech experience significantly. (1 mentions)
Users struggle with learning difficulty, finding the platform slow to load and not user-friendly without training. (1 mentions)
Users desire more front-end design customization options in Real Geeks to enhance their experience and creativity. (1 mentions)
Users find the not user-friendly interface frustrating, often requiring additional training for effective use. (1 mentions)
Users struggle with slow loading times, which hinder usability and often require additional training to navigate effectively. (1 mentions)
Users often face slow loading speeds that hinder usability, requiring additional training to navigate the platform effectively. (1 mentions)

5 Pros or Advantages of Real Geeks

1. Customer Support
Users appreciate the incredible customer support from Real Geeks, noting clear communication and effective training.
See 2 mentions

See Related User Reviews

Mcneely G.
MG

Mcneely G.

Small-Business (50 or fewer emp.)

5.0/5

"Good product - Great Support Team!"

What do you like about Real Geeks?

The support team is incredible. We're US based and the tech support team I speak to seems to be US based as well. There are no problems with communica

D.J. P.
DP

D.J. P.

Mid-Market (51-1000 emp.)

5.0/5

"Best website / CRM solution for real estate agents!"

What do you like about Real Geeks?

Incredible training and support and tech!

2. Communication
Users appreciate the effective communication from Real Geeks' support team, enhancing their troubleshooting experience.
See 1 mentions

See Related User Reviews

Mcneely G.
MG

Mcneely G.

Small-Business (50 or fewer emp.)

5.0/5

"Good product - Great Support Team!"

What do you like about Real Geeks?

The support team is incredible. We're US based and the tech support team I speak to seems to be US based as well. There are no problems with communica

3. Communication Automation
Users appreciate the clear communication from Real Geeks' support team, enhancing their overall experience and understanding.
See 1 mentions

See Related User Reviews

Mcneely G.
MG

Mcneely G.

Small-Business (50 or fewer emp.)

5.0/5

"Good product - Great Support Team!"

What do you like about Real Geeks?

The support team is incredible. We're US based and the tech support team I speak to seems to be US based as well. There are no problems with communica

4. Ease of Use
Users value the ease of use of Real Geeks, thanks to clear instructions and effective US-based support.
See 1 mentions

See Related User Reviews

Mcneely G.
MG

Mcneely G.

Small-Business (50 or fewer emp.)

5.0/5

"Good product - Great Support Team!"

What do you like about Real Geeks?

The support team is incredible. We're US based and the tech support team I speak to seems to be US based as well. There are no problems with communica

5. Educational Resources
Users value the incredible training and support provided by Real Geeks, enhancing their tech experience significantly.
See 1 mentions

See Related User Reviews

D.J. P.
DP

D.J. P.

Mid-Market (51-1000 emp.)

5.0/5

"Best website / CRM solution for real estate agents!"

What do you like about Real Geeks?

Incredible training and support and tech!

5 Cons or Disadvantages of Real Geeks

1. Learning Difficulty
Users struggle with learning difficulty, finding the platform slow to load and not user-friendly without training.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Real Geeks Review"

What do you dislike about Real Geeks?

The main issue I have is that it loads slowly and isn't user-friendly. I even needed to get training just to use it.

2. Limited Customization
Users desire more front-end design customization options in Real Geeks to enhance their experience and creativity.
See 1 mentions

See Related User Reviews

Mcneely G.
MG

Mcneely G.

Small-Business (50 or fewer emp.)

5.0/5

"Good product - Great Support Team!"

What do you dislike about Real Geeks?

Good product - would like more front end design features - but the backend is almost as easy as wordpress.

3. Not User-Friendly
Users find the not user-friendly interface frustrating, often requiring additional training for effective use.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Real Geeks Review"

What do you dislike about Real Geeks?

The main issue I have is that it loads slowly and isn't user-friendly. I even needed to get training just to use it.

4. Slow Loading
Users struggle with slow loading times, which hinder usability and often require additional training to navigate effectively.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Real Geeks Review"

What do you dislike about Real Geeks?

The main issue I have is that it loads slowly and isn't user-friendly. I even needed to get training just to use it.

5. Slow Speed
Users often face slow loading speeds that hinder usability, requiring additional training to navigate the platform effectively.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Real Geeks Review"

What do you dislike about Real Geeks?

The main issue I have is that it loads slowly and isn't user-friendly. I even needed to get training just to use it.

Real Geeks Reviews (107)

Reviews

Real Geeks Reviews (107)

4.6
107 reviews
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Nicholas K.
NK
Rainmaker, Owner
Small-Business (50 or fewer emp.)
"Reliable, User-Friendly CRM That Delivers Results"
What do you like best about Real Geeks?

Real Geeks has become my go-to CRM for one simple reason — it actually does what it says it’ll do. It keeps my leads organized, reminds me who I’m supposed to follow up with before they forget who I am, and the automation is tailored perfectly to my needs.

The interface is clean, the drip campaigns are easy to tweak if needed, even the phone app is easy to use.

Is it perfect? Of course not. But it’s reliable, simple to use, and helps me close deals instead of drowning in spreadsheets. Customer support is amazing, too! Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

Honestly, there’s not really anything I dislike about Real Geeks. If I have to come up with something, it’s that it’s a little too good at keeping me accountable. Like, yes Real Geeks, I know I should follow up with that lead… I was just trying to enjoy my coffee first. But really, it’s solid, it works, and it hasn’t given me any reason to complain, which makes this the most boring “dislike” section ever. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market (51-1000 emp.)
"Real Geeks Review"
What do you like best about Real Geeks?

While it isn't the most user-friendly tool, my team still recommends it. Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

The main issue I have is that it loads slowly and isn't user-friendly. I even needed to get training just to use it. Review collected by and hosted on G2.com.

Tony K.
TK
Small-Business (50 or fewer emp.)
"Thousands of leads over many years"
What do you like best about Real Geeks?

I have been on Real Geeks for several years now, and we generate about 100 leads per week.

Although the website design is a little bit dated, the user interface is really good. And most of all, the lead capture is very effective.

I have used real estate Webmasters in the past, which was good but extremely expensive. They nickel and dime you for every change.

Real Geeks never charges me anything for my support requests or minor changes. While they sometimes take a couple days to resolve certain issues, they never charge me extra for it.

Response time from support is usually pretty quick. I will say as of 2024, they need to update their website templates, but at the end of the day they are generating leads for me, which is the main thing. Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

they need to update their website templates Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Best experience ever with Zach Reynolds"
What do you like best about Real Geeks?

I am absolutely blown away by Zach Reynolds and the customer service experience I received from him. From the moment I reached out with any question or frustration, he took his time and worked to get everything resolved for me. Zach has demonstrated unparalleled professionalism, expertise, and genuine care.

Every interaction was marked by prompt and detailed responses. He has a knack for knowing what I need before I do and his deep understanding of websites and crm's and all the not fun stuff was such a relief for me. What sets Zach apart is his commitment to going above and beyond – He always resolved whatever question I brought him and also provided insightful tips to enhance my overall experience. Thank you doesnt seem like enough for this kind and polite gentleman!!! Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

There were very few things I disliked about the interface of Real Geeks but I dont really want to focus on that because Zach was able to talk me off of many ledges! Review collected by and hosted on G2.com.

Mcneely G.
MG
Marketing Director
Small-Business (50 or fewer emp.)
"Good product - Great Support Team!"
What do you like best about Real Geeks?

The support team is incredible. We're US based and the tech support team I speak to seems to be US based as well. There are no problems with communication. Issues are explained with easy and clear instructions. Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

Good product - would like more front end design features - but the backend is almost as easy as wordpress. Review collected by and hosted on G2.com.

Sari S. H.
SH
Host
Small-Business (50 or fewer emp.)
"Love Real Geeks"
What do you like best about Real Geeks?

I have found their interface to be simple and clean. Their backend is easy to use but the best part is their customer service. The reps are always helpful, and resolve any question I have very efficiently. Their CRM is effective and the real leads outnumber the tire kickers by far. They are also the only software I have contacted that is able to use two different MLS boards for searching. Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

Not much - if there is something I do nt want like responsive interface I can turn it off Review collected by and hosted on G2.com.

Kevin S.
KS
Small-Business (50 or fewer emp.)
"My website continues to grow thanks to RG's continual support"
What do you like best about Real Geeks?

I've been working with real geeks for some time now. I tap in, occasionally and I do find that there is definitely a correlation between paying attention and paying my bills. Although I've only converted a handful of leads, I am finding that the leads are qualified for the most part. I'm happy to be part of the real leads program because I do feel that they offer a substantial leg up in the industry. Especially at this time in our market. Markets always going to fluctuate, but it feels that real geeks have been moving with the trend and just ahead of it where we need to be. Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

The CRM is a bit difficult for me to manipulate. I do not currently have an assistant that works the program with me - When I did it seemed to be more effective. (This could be the "Old dog new tricks" issue: ) Review collected by and hosted on G2.com.

Abby R.
AR
Small-Business (50 or fewer emp.)
"User-friendly CRM built for Real Estate"
What do you like best about Real Geeks?

Ease of use -- from ease of creating profile for clients, and customizing tracking with tags, to ability to have ALL content via the mobile application. Customer support has also been very responsive. And my favorite is the ease of impersonating clients' searches in the MLS to build customized searches for them. This encourages them to search properties via my website and helps me see what they are interested in touring. Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

Workflow content only available in English. Though a short coming, I was able to get a workaround by duplicating the content and translating it. Review collected by and hosted on G2.com.

D.J. P.
DP
CMO
Mid-Market (51-1000 emp.)
"Best website / CRM solution for real estate agents!"
What do you like best about Real Geeks?

Incredible training and support and tech! Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

Only the features they haven't yet rolled out (but should be coming soon)! Review collected by and hosted on G2.com.

Melanie S.
MS
real estate agent
Small-Business (50 or fewer emp.)
"Great Experience"
What do you like best about Real Geeks?

Real Geeks was just what I needed to create an incredible website. I am not tech savvy but they are always quick to answer any questions and I am loving going through the library of training videos at my convenience to learn more. I highly recommend Real Geeks to give your business a boost.

Melanie S Review collected by and hosted on G2.com.

What do you dislike about Real Geeks?

Nothing so far. Everything is going smoothly Review collected by and hosted on G2.com.