--- title: LeadSimple Reviews meta_title: 'LeadSimple Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how LeadSimple works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 23 scale: '5' date_modified: '2026-09-28' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

LeadSimple Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the hands-off automation of LeadSimple, enabling effortless management of leads and processes. (6 mentions)
Users value the all-in-one property management capabilities of LeadSimple, enjoying seamless integration and organization of leads. (5 mentions)
Users value the customizable CRM functionality of LeadSimple, enhancing lead management and process automation significantly. (4 mentions)
Users find LeadSimple to be extremely user-friendly, making task management and follow-up procedures effortless and customizable. (4 mentions)
Users appreciate the user-friendly task management in LeadSimple, which enhances organization and follow-up efficiency. (4 mentions)
Users experience email issues with LeadSimple, such as errors after forwarding and a lack of automation options. (2 mentions)
Users find LeadSimple's limited features create workflow challenges and require cumbersome workarounds for tasks and automation. (2 mentions)
Users find app issues with LeadSimple, such as limitations in task flows and automation, affecting usability. (1 mentions)
Users report communication issues with LeadSimple, such as stuck emails and error messages requiring page reloads. (1 mentions)
Users experience delayed service with syncing, but improvements and workarounds help mitigate these challenges. (1 mentions)

5 Pros or Advantages of LeadSimple

5 Cons or Disadvantages of LeadSimple

Stephen C.
SC
Stephen C.
CEO
Small-Business (50 or fewer emp.)
"Poor experience with leadsimple"
0/5
What do you like best about LeadSimple?

System is integrated for all communication Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

Customer support is terrible, we have been onbaorded for a week now and still have not had it activated, tons of glitches. Cant get ahold of customer support Review collected by and hosted on G2.com.

Peter C.
PC
Peter C.
Owner
Small-Business (50 or fewer emp.)
"Terrible experience with no help. STAY AWAY! Honest review!"
0/5
What do you like best about LeadSimple?

The CRM is OK but the operations side of things are terrible. Customer service doesn’t seem to exist. Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

Customer service is terrible. The onboarding process is poor, and it’s very expensive for what you get. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Solid Workflow Tool with Continued Improvements"
4.5/5
What do you like best about LeadSimple?

LeadSimple has helped us build a consistent, trackable workflow for our property management operations. The automation tools and task management features have saved us time and improved team accountability. The system is flexible enough to customize processes to fit our needs, and the support team is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

There are a few minor quirks—occasional delays in syncing or small UI challenges—but we’ve seen steady updates and improvements over time. Most of the issues we’ve run into are either being addressed or have easy workarounds. Review collected by and hosted on G2.com.

Rachel H.
RH
Rachel H.
Business Development Manager
Small-Business (50 or fewer emp.)
"LeadSimple is like my work bible!"
5/5
What do you like best about LeadSimple?

I wouldn't know where to start with keeping track of lead gen if it weren't for LS. The pipeline and processes are so easy to implement with the support of the library and LS staffing. The reporting also provides a lot of use when tracking KPI's or putting together executive summaries. I use this program for hours each day. Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

I hope the integrations have improved since this time last year. We were not able to successfully integrate our current software program, Propertyware, with LS. Review collected by and hosted on G2.com.

NP
Nikole P.
Operations Manager
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about LeadSimple?

Ease of use & ability to customize your process to fit your business needs. LeadSimple allows you to completely customize the process flow to fit your organization. It's extremely user friendly and can easily be tweaked. The automation gives your team hands off abilities to continue the process without having to manage every detail. Customer service is great and always willing to help you set up! They spent weeks assisting us with process set up and giving us the tools to help integrate the system with AppFolio. Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

Can pull inconsistent information at times. Review collected by and hosted on G2.com.

Ron D.
RD
Ron D.
General Administrator
Small-Business (50 or fewer emp.)
"Leadsimple: A Property Manager’s Perspective"
4.5/5
What do you like best about LeadSimple?

Workflow automation that handles every follow-up and drip campaign for you. Seamless integrations (PM software, marketing tools) so all data lives in one place. An intuitive interface that gets teams up and running in minutes Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

It’s laser-focused on lead workflows, so you’ll need other tools for rent collection, maintenance tickets, etc. Review collected by and hosted on G2.com.

David K.
DK
David K.
President and BDM
Small-Business (50 or fewer emp.)
"All in One CRM and Process Management"
5/5
What do you like best about LeadSimple?

Leadsimple is a fully customizable and configurable all-in-one system that handles CRM, task, and process management functions. Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

There's not a lot that I dislike about lead simple. They are always improving their value offer and software to keep up with the PM Team's needs Review collected by and hosted on G2.com.

DC
Daniel C.
Leasing Coordinator
Small-Business (50 or fewer emp.)
"Great tool to keep track of everything!"
5/5
What do you like best about LeadSimple?

-Really user-friendly

-You have a lot of tools and ways to improve the way you follow up procedures

-Super easy to send emails and keep track of them Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

-Sometimes the system can be tricky and not create the appropriate steps Review collected by and hosted on G2.com.

Carlos  S.
CS
Carlos S.
Application Manager
Small-Business (50 or fewer emp.)
"Friendly user for everyone."
5/5
What do you like best about LeadSimple?

The interface is friendly user and easy to navigate even for not tech-savvy people. Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

The new inbox interface does not attract me, so please give the option to stay with the actual Inbox! Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Great CRM"
4/5
What do you like best about LeadSimple?

We like the basic CRM functionality, automation and processes. We really appreciate the integration with Appfolio. Review collected by and hosted on G2.com.

What do you dislike about LeadSimple?

From a product standpoint, it's pretty limiting, requiring us to work around flows. A couple of examples: Within processes, we can't follow a task with another when the first is completed (we have to keep adding tasks, checking if it's been completed), we cannot automate emails or texts unless they are templates, etc. We really like LeadSimple and hope that product updates will make good software even better. Review collected by and hosted on G2.com.