--- title: CINC Reviews meta_title: 'CINC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 205 reviews by the users' company size, role or industry to find out how CINC works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 205 scale: '5' date_modified: '2026-10-14' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

CINC Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find CINC easy to use, with a user-friendly dashboard and effortless integration into their workflows. (12 mentions)
Users value CINC for its effective lead generation capabilities, enhancing marketing efforts and engagement with quality prospects. (9 mentions)
Users commend CINC's excellent customer support, highlighting prompt issue resolution and valuable monthly feature meetings. (7 mentions)
Users enjoy CINC's robust and versatile features, benefiting from continuous updates and excellent support that enhance their business. (7 mentions)
Users value the AI integration of CINC for enhancing lead management and maintaining customer contact effortlessly. (6 mentions)
Users express frustration with poor lead quality, wasting time on incorrect contacts and unverified information. (5 mentions)
Users report AI inefficiency leading to wrong contact matches and unstrategic automated communications, complicating lead management. (4 mentions)
Users find the learning curve complicated, requiring significant time and tech-savvy skills for effective onboarding. (3 mentions)
Users are disappointed by the missing features in CINC, hindering effective lead generation and overall experience. (3 mentions)
Users desire a more effective search functionality to include all MLS listings and better filtering options. (3 mentions)

5 Pros or Advantages of CINC

5 Cons or Disadvantages of CINC

CINC Reviews (205)

View 1 Video Reviews
Reviews

CINC Reviews (205)

View 1 Video Reviews
4.4
205 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Melissa T.
MT
Melissa T.
Small-Business (50 or fewer emp.)
"Essential Tool for Real Estate Teams"
5/5
What do you like best about CINC?

I use CINC for my Real Estate Team to establish connections and use it as a lead source, which means I don't have to cold call for business anymore. I like the ability to have a more stable and organized business plan thanks to CINC. The calling feature and instant updating are particularly valuable to me. Also, I switched from Buffini to CINC due to the better quality leads I can access now. The initial setup was easy for anyone to follow, and I would recommend CINC to a friend or colleague without hesitation. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I think CINC could improve by offering more notification options for both outbound and inbound calls. It would be useful to have notifications similar to AI-generated ones. Review collected by and hosted on G2.com.

Frankie P.
FP
Frankie P.
Realtor
Small-Business (50 or fewer emp.)
"Effortless CRM with Auto-Tracking Excellence"
5/5
What do you like best about CINC?

I use CINC as a CRM and appreciate its ease of use and auto-tracking features. It helps me communicate effectively with my database and keeps me in front of my clients while aiding in prioritization. I can stay updated with alerts simultaneously as my clients, which lets me inform them about market availability. This makes it an invaluable tool for my needs. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I find adding extra emails for contacts limiting because sometimes I need three for both my clients and myself. Review collected by and hosted on G2.com.

Jan R.
JR
Jan R.
Realtor
Small-Business (50 or fewer emp.)
"Intuitive and Powerful—CINC Made Lead Management Easy from Day One"
5/5
What do you like best about CINC?

As a new realtor, CINC has been incredibly easy to learn and use. The layout is intuitive, everything is clearly organized, and I was able to get up and running quickly without feeling overwhelmed. I really appreciate how user-friendly it is while still offering powerful tools to manage leads and stay on top of follow-ups. It’s made building good habits and staying consistent much easier as I grow my business. Review collected by and hosted on G2.com.

What do you dislike about CINC?

Nothing I have found yet but oit has only been a couple of months. Review collected by and hosted on G2.com.

Sydney V.
SV
Sydney V.
Real Estate Agent
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Use, but Needs Better Lead Quality"
3.5/5
What do you like best about CINC?

I like that CINC helped me connect with people not in my network. The platform is easy to use and very organized, which is important for managing real estate leads. I liked the home page and the tags you could use to label leads, as they were helpful and allowed me to keep everyone sorted. Review collected by and hosted on G2.com.

What do you dislike about CINC?

The quality of the leads. There were many that were bad phone numbers, emails, or spam. Review collected by and hosted on G2.com.

Lekeisha T.
LT
Lekeisha T.
Licensed Realtor
"Intuitive Features with Room for Accuracy Improvement"
4/5
What do you like best about CINC?

I love that CINC continues to update and add new features. I also appreciate the education and training, from the Monday coaching calls to CINC University and all the webinars. It's super helpful to keep me in front of learning and new developments with the platform. These features help me build confidence in talking to clients and in building my business, and they help me grow as a real estate agent. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I often get people that are submitting the wrong phone number, so the contact is not matching the phone number, or the AI text. They say they're not interested, and yet it still prompts me to reach out to them that they're a high potential lead and they're not. Review collected by and hosted on G2.com.

JE
Jamie E.
Real Estate Agent
Small-Business (50 or fewer emp.)
"Helpful Automation Paths, but More Lead Statuses Needed"
3.5/5
What do you like best about CINC?

I like that you there automation paths that help you stay in contact with clients Review collected by and hosted on G2.com.

What do you dislike about CINC?

I would prefer to be able to segregate my leads more into finer statuses. Review collected by and hosted on G2.com.

Ryan E.
RE
Ryan E.
Realtor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One CRM With Great Integrations and Resources"
5/5
What do you like best about CINC?

Integrations and resources. All in one crm Review collected by and hosted on G2.com.

What do you dislike about CINC?

Mobile app is just okay. Not as many features as the desktop version Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"2 score"
1.5/5
What do you like best about CINC?

TheResponse time for customer support is solid. Review collected by and hosted on G2.com.

What do you dislike about CINC?

Issues remain the same. The leads are very poor. I have converted very few and not sure if I am making an overall profit. Review collected by and hosted on G2.com.

Grant H.
GH
Grant H.
Realtor
Small-Business (50 or fewer emp.)
"Versatile CRM with a Feature-Rich Platform"
4.5/5
What do you like best about CINC?

I like the depth of features that CINC offers; you can really do a lot with it. I also like that it syncs with a lot of different platforms or services, making it quite versatile. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I sometimes get a little overwhelmed by the amount of features in CINC or the user interface in CINC. Review collected by and hosted on G2.com.

Michelle N.
MN
Michelle N.
"Enhanced Lead Generation with Top-Notch Support"
5/5
What do you like best about CINC?

I have been using CINC for three years, primarily for lead generation. I appreciate how effortless the setup process was, making it easy to integrate into my workflow. One of the standout features of CINC is its user-friendly CRM, which simplifies managing contacts and communications. The ability to create automated campaigns effectively enhances my marketing efforts, saving time and increasing efficiency. I am particularly impressed with the excellent customer support that CINC provides. I benefit from their monthly meetings to explore new platform features and the prompt resolution of any issues, typically within a day. Another feature I find valuable is the notification system, which alerts me via text when users log onto the site or read my emails, allowing me to stay on top of my communications effortlessly. Additionally, I appreciate that CINC continually improves by adding new features, making it better and more useful over time. Review collected by and hosted on G2.com.

What do you dislike about CINC?

I wish the search engine for properties would pull up everything that is on the MLS. It may need more filters. Review collected by and hosted on G2.com.