Best VoIP Providers - Page 4

How Many VoIP Providers Products Does G2 Track?

Total Products under this Category: 489

Category Stats (Oct 2026)

  • Average Rating: 4.39/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: VoiceStack (+21.43%) - Among all products in this category, VoiceStack recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank VoIP Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 61,900+ Authentic Reviews
  • 489+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for VoIP Providers

G2 Grid® for VoIP Providers plotting products by satisfaction and market presence

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Suite, Webex Calling, and Aircall.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=cisco-webex-suite&focus%5B%5D=webex-calling&focus%5B%5D=aircall)

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

Average Rating: 4.5/5.0

Total Reviews: 25

How Do G2 Users Rate PBXware?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Phone Calls: 9.6/10 (Category avg: 9.1/10)
  • VOiP Number: 9.5/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind PBXware?

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 54% Small, 35% Medium

What Do G2 Reviewers Say About PBXware?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy-to-use system of PBXware, benefiting from its reliable performance and efficient support.
  • Users highlight PBXware's exceptional reliability and stability, ensuring a seamless communication experience with great support.
  • Users appreciate the flexibility of PBXware, enabling easy deployments and scalable solutions for diverse customer needs.
  • Users appreciate the helpful support team of PBXware, providing effective solutions and ensuring a smooth experience.
  • Users find PBXware to be cost effective, delivering a comprehensive UCaaS platform that supports diverse business needs efficiently.
Cons
  • Users find the complex processes of PBXware challenging, particularly regarding learning curve and cumbersome backend management.
  • Users find PBXware's interface lacks intuitiveness, making navigation and functionality challenging and confusing at times.
  • Users desire an API for central phonebook integration to enhance custom development and contact management features.
  • Users find the difficult settings management cumbersome and confusing, making the system challenging to navigate.
  • Users find navigation difficult in PBXware, indicating a need for improved user-friendliness and interface design.

What Are Recent G2 Reviews of PBXware?

Softphone.Pro

VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

Average Rating: 4.6/5.0

Total Reviews: 65

How Do G2 Users Rate Softphone.Pro?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.8/10)
  • Phone Calls: 9.6/10 (Category avg: 9.1/10)
  • VOiP Number: 8.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Softphone.Pro?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Telecommunications, Computer Software
  • Company Size: 82% Small, 17% Medium

What Do G2 Reviewers Say About Softphone.Pro?

AI-generated summary from verified user reviews

Pros
  • Users find easy integration with Softphone.Pro highly beneficial for daily operations and productivity.
  • Users praise the ease of use of Softphone.Pro, appreciating its intuitive interface and seamless integration with CRM systems.
  • Users love the easy setup of Softphone.Pro, appreciating its intuitive interface and quick configuration for teams.
  • Users find the easy implementation of Softphone.Pro effortless, contributing to a smooth overall experience.
  • Users appreciate the intuitive interface of Softphone.Pro, making it easy to configure and use for teams.
Cons
  • Users express concerns over the lack of proactive customer service from Softphone.Pro's support team in issue resolution.
  • Users find the high cost of Softphone.Pro to be a significant drawback despite overall satisfaction with the product.
  • Users mention the relatively high price of Softphone.Pro as a drawback despite liking the product overall.
  • Users report serious performance issues with window scaling and dragging, impacting usability and functionality.
  • Users frequently experience time constraints due to slow support responses and the absence of a mobile version.

What Are Recent G2 Reviews of Softphone.Pro?

Comcast Business VoiceEdge

Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication. - Cloud-Hosted PBX: Provides advanced calling features without the need for physical hardware, reducing capital expenditures. - Intuitive Administration: Offers an easy-to-use digital dashboard for managing equipment, passwords, and features across multiple locations. - Mobility Support: Includes mobile and desktop applications, enabling employees to make and receive calls, access voicemail, and participate in audio conferences from any device. - Advanced Call Management: Features such as Automated Attendants, Hunt Groups, Call Forwarding, and Readable Voicemail enhance call handling and user experience. - Scalability: Easily accommodates business growth by adding users or locations without significant infrastructure changes. Primary Value and Solutions Provided: Comcast Business VoiceEdge addresses the communication needs of modern businesses by offering a flexible, scalable, and cost-effective phone system. It eliminates the complexities and expenses associated with traditional PBX systems, providing a suite of advanced features that enhance productivity and collaboration. By supporting mobility and remote work, it ensures that employees remain connected and responsive, regardless of their location. This solution is particularly beneficial for businesses seeking to improve operational efficiency, reduce costs, and adapt to evolving communication demands.

Average Rating: 3.6/5.0

Total Reviews: 35

How Do G2 Users Rate Comcast Business VoiceEdge?

  • Has the product been a good partner in doing business?: 7.2/10 (Category avg: 8.8/10)
  • Phone Calls: 8.1/10 (Category avg: 9.1/10)
  • VOiP Number: 7.8/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Comcast Business VoiceEdge?

  • Seller: Comcast
  • Year Founded: 1963
  • HQ Location: Philadelphia, PA
  • Twitter: @comcast
    174,389 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    61,725 employees on LinkedIn®
  • Ownership: NASDAQ: CMCSA

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 57% Small, 29% Medium

What Do G2 Reviewers Say About Comcast Business VoiceEdge?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the business phone system features of Comcast Business VoiceEdge, enhancing call management and efficiency.
  • Users appreciate the business phone system features of Comcast Business VoiceEdge, enhancing communication and call management efficiency.
  • Users find Comcast Business VoiceEdge extremely convenient, integrating seamlessly into their communication infrastructure for years.
  • Users commend the reliable customer service of Comcast Business VoiceEdge, ensuring smooth communication and support.
  • Users appreciate the excellent customer support of Comcast Business VoiceEdge, enhancing their overall experience with the system.
Cons
  • Users find the complex processes of integrating with AppFolio tedious, impacting efficiency compared to simpler systems like 8x8.
  • Users find the integration into AppFolio tedious, making call information management less efficient compared to previous systems.
  • Users note the high cost of Comcast Business VoiceEdge as a significant drawback amid changing business needs.

What Are Recent G2 Reviews of Comcast Business VoiceEdge?

What Are G2 Users Discussing About Comcast Business VoiceEdge?

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Zadarma Cloud PBX

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Average Rating: 4.6/5.0

Total Reviews: 30

How Do G2 Users Rate Zadarma Cloud PBX?

  • Has the product been a good partner in doing business?: 5.4/10 (Category avg: 8.8/10)
  • Phone Calls: 8.0/10 (Category avg: 9.1/10)
  • VOiP Number: 8.5/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 6.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Zadarma Cloud PBX?

  • Seller: Zadarma
  • Year Founded: 2006
  • HQ Location: London, England
  • Twitter: @ZadarmaHQ
    1,142 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Zadarma Cloud PBX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless integration of Zadarma Cloud PBX, enhancing collaboration and optimizing telephony systems effortlessly.
  • Users value the easy integration of Zadarma Cloud PBX, enhancing workflows and improving communication effortlessly.
  • Users find Zadarma Cloud PBX easy to use, appreciating its straightforward setup and consistent performance in routing calls.
  • Users value the easy setup of Zadarma Cloud PBX, enabling quick configurations for efficient support desk operations.
  • Users value the reliability of Zadarma Cloud PBX, praising its consistent performance and seamless integration with Salesforce.
Cons
  • Users experience call issues with Zadarma Cloud PBX, facing challenges in web calling and reliability on desktop apps.
  • Users find the platform limitations can restrict flexibility, especially for complex voice application needs.
  • Users face browser compatibility issues with Zadarma, leading to difficulties in web calling and requiring standardization on one browser.
  • Users find the complex processes of Zadarma Cloud PBX to be limiting and overly structured for advanced needs.
  • Users often face connection issues with Zadarma Cloud PBX, impacting their overall communication experience significantly.

What Are Recent G2 Reviews of Zadarma Cloud PBX?

What Are G2 Users Discussing About Zadarma Cloud PBX?

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Average Rating: 3.9/5.0

Total Reviews: 294

How Do G2 Users Rate MiVoice Business?

  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.8/10)
  • Phone Calls: 8.5/10 (Category avg: 9.1/10)
  • VOiP Number: 8.8/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind MiVoice Business?

  • Seller: Mitel Networks
  • Year Founded: 1972
  • HQ Location: Kanata, Ontario
  • Twitter: @Mitel
    22,451 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,002 employees on LinkedIn®
  • Total Revenue (USD mm): $1,300

Who Uses This Product?

  • Who Uses This: Office Manager, IT Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 55% Medium, 38% Small

What Are Recent G2 Reviews of MiVoice Business?

What Are G2 Users Discussing About MiVoice Business?

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms. net2phone solves this with a connected business VoIP and unified communications platform built for teams that can't afford dropped context or slow resolution times. Unite: Unified Communications unifies voice, messaging, video, and chat in a single place. Features include call and video recording with transcription, sentiment analysis on voice calls, automated action-item tracking, and AI-generated follow-up emails — reducing the tool-switching that slows teams down. uContact: Omnichannel Contact Center gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards needed to deliver consistent omnichannel customer experiences at scale. Coach AI: Performance Intelligence analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and targeted coaching recommendations by user or department. AI Agent: Intelligent Task Automation handles inquiries and completes workflows — answering questions, resolving support cases, scheduling, and managing returns — across phone and chat, with support for 30+ languages and seamless handoff to human agents. Every net2phone solution connects to the tools businesses already use, with a built-in drag-and-drop workflow builder that lets teams automate processes across the entire suite without writing code. Rather than just deploying software, net2phone provides expert guidance at every step — from workflow design to system integration to ongoing optimization, that guidance is backed by enterprise-grade security across every solution. All of this ensures unified communications and contact center technology actually deliver measurable retention and growth.

Average Rating: 4.4/5.0

Total Reviews: 186

How Do G2 Users Rate net2phone?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 8.9/10 (Category avg: 9.1/10)
  • VOiP Number: 9.2/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind net2phone?

  • Seller: net2phone
  • Company Website:
  • Year Founded: 1996
  • HQ Location: Newark, NJ
  • Twitter: @net2phone
    1,900 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    322 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Owner
  • Top Industries: Construction, Information Technology and Services
  • Company Size: 80% Small, 18% Medium

What Do G2 Reviewers Say About net2phone?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the exceptional customer service from Net2Phone, highlighting their prompt and knowledgeable support team.
  • Users find net2phone to offer exceptional ease of use, simplifying call tracking and management seamlessly.
  • Users commend the affordability of net2phone, highlighting significant cost savings compared to competitors.
  • Users praise the responsive customer support of Net2Phone, consistently receiving eager help with their issues.
  • Users highlight the responsive and helpful customer service of net2phone, enhancing their overall experience significantly.
Cons
  • Users experience connection issues that hinder functionality, with limited support for integrating with custom setups.
  • Users report significant issues with customer support, highlighting ignored complaints and poor communication regarding billing and equipment.
  • Users find the net2phone interface to be not intuitive, complicating basic functions and features usage.
  • Users report long wait times for support, leading to frustration and unresolved issues during critical setup moments.
  • Users report significant issues with poor customer support, including unaddressed complaints and inadequate assistance during setup.

What Are Recent G2 Reviews of net2phone?

What Are G2 Users Discussing About net2phone?

Squaretalk

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs. Targeted at sales teams, customer support departments, and businesses looking to expand their communication capabilities, Squaretalk provides a comprehensive suite of tools that caters to diverse use cases. For instance, sales teams can utilize the platform's omnichannel capabilities to reach out to potential clients through their preferred communication methods, while customer support teams can manage inquiries efficiently across multiple channels. The flexibility of Squaretalk makes it an ideal choice for organizations aiming to enhance their customer engagement strategies and improve overall service delivery. Key features of Squaretalk include advanced call-handling capabilities, automated transcripts, and sentiment analysis, which collectively enhance the user experience. The platform's contact management system allows for organized tracking of interactions, ensuring that no lead is overlooked. Customizable workflows enable teams to tailor their processes according to specific business needs, while advanced reporting tools provide insights into performance metrics, helping organizations make data-driven decisions. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. Additionally, the platform prioritizes security with enterprise-grade measures, ensuring that sensitive customer information is protected. One of the standout aspects of Squaretalk is its ability to provide local numbers in over 150 destinations, which helps businesses establish a local presence and build trust with their customers. This feature is particularly beneficial for companies looking to expand their operations globally, as it allows them to connect with international clients in a familiar manner. By leveraging Squaretalk’s capabilities, businesses can not only shorten their sales cycles but also elevate their outreach efforts, ultimately leading to increased customer satisfaction and loyalty.

Average Rating: 4.8/5.0

Total Reviews: 147

How Do G2 Users Rate Squaretalk?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 10.0/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Squaretalk?

  • Seller: Squaretalk
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Jerusalem
  • Twitter: @SquareTalk
    31 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 57% Medium, 48% Small

What Do G2 Reviewers Say About Squaretalk?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Squaretalk, enjoying seamless integration and a clear, efficient interface.
  • Users love the automation capabilities of Squaretalk, enhancing call support and streamlining marketing efforts.
  • Users appreciate the efficiency of Squaretalk, benefiting from real-time insights and streamlined operations for better management.
  • Users value Squaretalk for its reliability, facilitating smooth automation in call support and SMS marketing.
  • Users appreciate the user-friendly interface of Squaretalk, allowing quick setup and daily reliability in their workflow.
Cons
  • Users find the difficult setup process challenging, especially with complex workflows and advanced features requiring extra attention.
  • Users note the limited features of Squaretalk, wishing for enhancements like conditional logic and better integrations.
  • Users find complex features of Squaretalk overwhelming, especially for new users navigating advanced settings and workflows.
  • Users find Squaretalk's complexity in advanced settings challenging, particularly for new users and during high-traffic periods.
  • Users report experiencing connection issues with Squaretalk, especially during peak hours, affecting overall performance.

What Are Recent G2 Reviews of Squaretalk?

What Are G2 Users Discussing About Squaretalk?

Phone.com

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Big business features keep even the smallest business sounding large to potential customers. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

Average Rating: 3.5/5.0

Total Reviews: 32

How Do G2 Users Rate Phone.com?

  • Has the product been a good partner in doing business?: 7.2/10 (Category avg: 8.8/10)
  • Phone Calls: 9.1/10 (Category avg: 9.1/10)
  • VOiP Number: 9.0/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Phone.com?

  • Seller: Phone.com
  • Year Founded: 2008
  • HQ Location: New York, US
  • Twitter: @phonedotcom
    4,712 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    631 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 74% Small, 17% Medium

What Do G2 Reviewers Say About Phone.com?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless business integration offered by Phone.com, enhanced by exceptional customer support from knowledgeable staff.
  • Users commend the exceptional customer service from Phone.com, particularly praising Juan's prompt and knowledgeable support.
  • Users commend the excellent customer support at Phone.com, highlighting prompt assistance and seamless setup experiences.
  • Users appreciate the ease of use of Phone.com, finding it flexible and adaptable for seamless communication.
Cons
  • Users face call connectivity issues that hinder functionality, making the service less reliable for business needs.
  • Users face significant call drops and functionality issues that hinder the overall effectiveness of Phone.com.
  • Users express frustration over internet dependency, limiting usability and causing issues with functionality and connectivity.
  • Users face significant meeting issues with Phone.com, as app downloads and functionality hinder business communications.
  • Users find meeting management troublesome since it requires app downloads, complicates calls, and lacks reliable fax options.

What Are Recent G2 Reviews of Phone.com?

What Are G2 Users Discussing About Phone.com?

Loop Communications

At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies. We've built an enterprise-class, cloud-based business phone system that works around your needs rather than the limitations of antiquated hardware or constraining policies. Our customers save an average of 40 to 60 percent per month over a traditional landline, as Loop charges just $17 per month for an extension. No matter how many extensions or where they may be, each extension is only $17 per month. You pay the same price regardless of how many calls are made or received, or how many features you use or ignore. The industry average is to lock customers into three-year contracts. At Loop, we believe it’s wrong to stifle your growth or shackle you to bad customer service with a long-term contract. We make your life easy by providing great service so that you never have to worry. We don’t trap you or trick you because we work hard every day to make sure you want to stay. We treat our customers as partners, and it shows. We take the time up front to understand and evaluate a customer’s environment to ensure the most successful implementation. We are dedicated to answering every question, helping with every step of a transition, and considering every detail from the customer’s perspective.

Average Rating: 4.8/5.0

Total Reviews: 104

How Do G2 Users Rate Loop Communications?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.4/10 (Category avg: 9.1/10)
  • VOiP Number: 9.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Loop Communications?

  • Seller: Loop Communications
  • Year Founded: 2009
  • HQ Location: Charlotte, NC
  • Twitter: @LoopPhone
    208 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Insurance, Medical Practice
  • Company Size: 68% Small, 31% Medium

What Are Recent G2 Reviews of Loop Communications?

What Are G2 Users Discussing About Loop Communications?

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs. We have successfully deployed over 140 million endpoints since our inception, for clients in the telecommunications, hospitality, healthcare, and reseller industries. Cloud Softphone’s white-label bundles make it easy for you to keep up in the hybrid workplace. -Add and remove features when you need them. You only pay for what you use. -Boost productivity and collaboration with a powerful communications tool that does it all. -Make voice & video calls, send texts, share files, and more—all within Cloud Softphone. -Improve security by using the same encryption stack used by the European Parliament. -Design, build, provision, and deploy an enterprise-grade UCaaS app in less than 24 hours. -Maintain feature parity with access to 100+ premium features.

Average Rating: 4.8/5.0

Total Reviews: 16

How Do G2 Users Rate Cloud Softphone?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.8/10 (Category avg: 9.1/10)
  • VOiP Number: 8.7/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Cloud Softphone?

  • Seller: Acrobits
  • Year Founded: 2008
  • HQ Location: Praha, Praha 1
  • Twitter: @acrobits
    586 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 44% Medium, 38% Small

What Are Recent G2 Reviews of Cloud Softphone?

What Are G2 Users Discussing About Cloud Softphone?

Asterisk

Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment.

Average Rating: 4.6/5.0

Total Reviews: 52

How Do G2 Users Rate Asterisk?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.5/10 (Category avg: 9.1/10)
  • VOiP Number: 9.0/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Asterisk?

  • Seller: Sangoma
  • Year Founded: 1984
  • HQ Location: Markham, ON
  • Twitter: @Sangoma
    6,562 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    612 employees on LinkedIn®
  • Ownership: TSX-V:STC

Who Uses This Product?

  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 47% Medium, 36% Small

What Do G2 Reviewers Say About Asterisk?

AI-generated summary from verified user reviews

Pros
  • Users value the customization capabilities of Asterisk, enhancing their telephony systems to meet specific needs effortlessly.
  • Users find Asterisk's easy integration to be a solid foundation for every PBX system.
  • Users value the easy integrations of Asterisk, which serve as a solid foundation for any PBX system.
  • Users value the easy integration of Asterisk, making it a solid foundation for every PBX solution.
  • Users value the time efficiency of Asterisk, enhancing operational workflows through automation and optimized call routing.
Cons
  • Users find Asterisk requires complex processes and technical knowledge, making initial configuration a challenging task.
  • Users find customer service limited and the system complex, requiring significant technical knowledge for administration.
  • Users find the difficult interface of Asterisk requires technical knowledge and offers limited support for administration.
  • Users find difficult settings management in Asterisk, requiring technical knowledge and leading to limited support challenges.
  • Users find the multiple login requirements for Asterisk dialer cumbersome and inconvenient alongside CRM access.

What Are Recent G2 Reviews of Asterisk?

What Are G2 Users Discussing About Asterisk?

HighLevel

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Average Rating: 4.6/5.0

Total Reviews: 635

How Do G2 Users Rate HighLevel?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.8/10)
  • Phone Calls: 8.0/10 (Category avg: 9.1/10)
  • VOiP Number: 8.0/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind HighLevel?

  • Seller: HighLevel
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Dallas, Texas
  • Twitter: @gohighlevel
    8,862 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,569 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Consulting
  • Company Size: 64% Small, 3% Medium

What Do G2 Reviewers Say About HighLevel?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the flexibility and comprehensive features of HighLevel, finding it easy to set up and integrate.
  • Users appreciate the all-in-one functionality of HighLevel, enhancing efficiency in marketing, sales, and client management.
  • Users praise the excellent customer support of HighLevel, appreciating their responsiveness and active feature requests.
  • Users value the extensive feature set of Go HighLevel, appreciating its depth and constant innovation in marketing tools.
  • Users value the intuitive automation setup in HighLevel, enhancing their workflow and client management effectively.
Cons
  • Users find the steep learning curve of HighLevel challenging, complicating their ability to leverage its extensive features.
  • Users desire more missing features in HighLevel, impacting functionality like email marketing and live streaming capabilities.
  • Users face a steep learning curve with HighLevel, requiring significant effort to master its numerous features and updates.
  • Users find HighLevel to be not intuitive, often feeling overwhelmed by its complexity and learning curve.
  • Users express concern over poor customer support, finding the team uninformed and responses often vague.

What Are Recent G2 Reviews of HighLevel?

What Are G2 Users Discussing About HighLevel?

Kixie PowerCall & SMS

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

Average Rating: 4.8/5.0

Total Reviews: 853

How Do G2 Users Rate Kixie PowerCall & SMS?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Phone Calls: 9.8/10 (Category avg: 9.1/10)
  • VOiP Number: 9.8/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Kixie PowerCall & SMS?

  • Seller: Kixie
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Los Angeles, CA
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 83% Small, 16% Medium

What Do G2 Reviewers Say About Kixie PowerCall & SMS?

AI-generated summary from verified user reviews

Pros
  • Users find Kixie PowerCall & SMS to be remarkably easy to use, enhancing productivity with seamless CRM integration and fast dialing.
  • Users highlight the helpful support from Kixie's team, ensuring prompt assistance and enhancing the overall experience.
  • Users praise Kixie for its excellent customer support, noting prompt responses and helpful assistance from the team.
  • Users highlight the time-saving features of Kixie, enabling rapid dialing and efficient follow-ups without hassle.
  • Users highlight the automation capabilities of Kixie PowerCall & SMS, boosting efficiency and streamlining communication effortlessly.
Cons
  • Users find the call issues frustrating due to limited functionality and lack of detailed call oversight.
  • Users experience number issues with Kixie, such as missing call histories and occasional call registration problems.
  • Users report issues with contact management inefficiencies, such as syncing delays and limited call history visibility.
  • Users note a lack of missed features like ringless voicemail and customizable reporting, impacting user experience.
  • Users experience connection issues that disrupt functionality, though most are resolved promptly after a reset.

What Are Recent G2 Reviews of Kixie PowerCall & SMS?

What Are G2 Users Discussing About Kixie PowerCall & SMS?

Twilio

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Average Rating: 4.1/5.0

Total Reviews: 459

How Do G2 Users Rate Twilio?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 8.8/10)
  • Phone Calls: 9.6/10 (Category avg: 9.1/10)
  • VOiP Number: 8.3/10 (Category avg: 9.0/10)

Who Is the Company Behind Twilio?

  • Seller: Twilio
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • Twitter: @twilio
    81,644 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,801 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 31% Medium

What Do G2 Reviewers Say About Twilio?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Twilio, facilitating quick decision-making and seamless integration with systems.
  • Users commend Twilio for its easy integrations, enhancing communication workflows and improving overall business efficiency.
  • Users value Twilio's extensive integrations, making it easy to connect and implement across various applications effortlessly.
  • Users value Twilio for its easy setup, enabling seamless integration into various applications with minimal effort.
  • Users highlight Twilio's easy API integration with CRM systems, enhancing communication and workflow efficiency.
Cons
  • Users find Twilio's pricing to be too expensive, especially challenging for small-scale startups despite the service quality.
  • Users report poor customer support from Twilio, with slow responses affecting overall user experience and satisfaction.
  • Users find the difficult configuration of Twilio challenging, especially for those without programming skills or technical knowledge.
  • Users find the complex setup for advanced features like IVR and multi-channel workflows challenging for smaller teams.
  • Users find the technical knowledge required for Twilio essential, making it challenging for non-developers to utilize effectively.

What Are Recent G2 Reviews of Twilio?

What Are G2 Users Discussing About Twilio?

Salesmsg

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

Average Rating: 4.7/5.0

Total Reviews: 424

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How Do G2 Users Rate Salesmsg?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Salesmsg?

  • Seller: Salesmsg
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Delray Beach, FL
  • Twitter: @salesmsg
    148 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Sales
  • Top Industries: Health, Wellness and Fitness, Real Estate
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Salesmsg?

AI-generated summary from verified user reviews

Pros
  • Users find Salesmsg to be highly user-friendly and intuitive, making communication seamless and convenient.
  • Users find easy communication with Salesmsg beneficial, allowing seamless interaction without disturbing patients during busy times.
  • Users value the easy integration with HubSpot, enhancing their workflow for sending personalized SMS to customers.
  • Users love the seamless integration with HubSpot, enhancing communication and lead management effectively.
  • Users appreciate the responsive customer support of Salesmsg, noting their availability and genuine investment in user success.
Cons
  • Users wish for missing features like dark mode and large image support to enhance their Salesmsg experience.
  • Users face messaging issues with text delivery and limitations on SMS sending, affecting overall usability and efficiency.
  • Users report sending issues with Salesmsg, facing blank panels and missing feedback on message delivery and responses.
  • Users report slow loading in the mobile app, making it hard to efficiently send messages and attachments.
  • Users experience SMS delivery issues, leading to delays in message visibility and unexpected call notifications.

What Are Recent G2 Reviews of Salesmsg?

What Are G2 Users Discussing About Salesmsg?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated April 9, 2026