Softphone.Pro Reviews & Product Details

Softphone.Pro stands out for its exceptional call quality and intuitive interface. It is fast, stable and perfectly suited for professional use. The ease of integration and reliable performance make it a great solution for any call center environment. Review collected by and hosted on G2.com.

Overall I like the product, but the price is relatively high Review collected by and hosted on G2.com.

Versatility of the program and flexibility Review collected by and hosted on G2.com.

The real problem I have is that this version has serious issues with window scaling. Additionally, when you drag the window, it disappears and you have to close the program and restart it. I need this to be fixed in order to renew the program. I would also mention that I need to switch to the subscription service. Review collected by and hosted on G2.com.

I haven't yet been able to make full use of the software, but based on what I have used so far — during the testing phase and shortly after the purchase — I am very satisfied. The integration works well, with almost no issues or failures. The support team is very responsive, providing quick answers and assisting with any questions I may have.

I've only used it a few times due to ongoing changes in my company and some issues we’ve faced, but the implementation was straightforward, and I believe resuming its use will be just as easy. Review collected by and hosted on G2.com.

My only concern was the lack of proactivity from the support team in resolving issues. I would have liked them to take full ownership of the problem, actively working to find a solution and consistently following up until it was resolved. Review collected by and hosted on G2.com.

the functions it has in the basic version and the quality of the Windows application. Review collected by and hosted on G2.com.

keys to add functions like call transfer or capture. Review collected by and hosted on G2.com.

The software meets the needs of our small company exactly: it has a smart GUI, is intuitive to use, was very quick to set up and has important functions that many other providers don't have, such as the integration of Google contacts. The basic version is enough for us. However, we have a good feeling that we can upgrade to more functions if required. Review collected by and hosted on G2.com.

Nothing found till now. No unmet needs. Review collected by and hosted on G2.com.

The software is a clear innovation, its various screens allow you to have the most information about a contact at hand. It does not follow mobile interfaces, allowing for customization and configuration as needed, without causing obstacles or much "confusion" in any function, in addition to its easy implementation. Best of all, it offers a free 15-day trial without the need to create an account or go through any tedious process. Its website has the necessary resources and the software download firsthand. As long as the licenses are within the acquired range, the frequency of use will not cause problems. Review collected by and hosted on G2.com.

-I wouldn't say it's a disadvantage, but you definitely have to take into account the amount of resources the software needs, which is why if your business is oriented towards strong management with IT tools, you must ensure that the machine has the necessary resources.

-Something peculiar about the software is that it is not installed on the computer, it is by user. This means that in a business environment, if the user changes, the software will need to be installed again.

As can be seen, these are details that can be resolved with good organization and management for optimal work. Review collected by and hosted on G2.com.

ease of use and also being able to integrate into the CRM software SYSTEM365 which we have developed Review collected by and hosted on G2.com.

everything is good as it is easy to use. Review collected by and hosted on G2.com.

The number of features. The responsiveness of technical support. Support requests receive a response within the day. Easy to use. The gateway integration with CRMs is well-designed and easy to implement. A template system facilitates deployment for teams whose roles differ within the company. Easy to install and configure. Furthermore, I would add that many connectivity features have been added since my last review. Review collected by and hosted on G2.com.

I haven't found any flaws so far and it is constantly improving. I have only one regret, that the pro softphone is not available on Android and iOS. Review collected by and hosted on G2.com.

The easy way to set your configuration, also the great panel that they have for you.

All the reports that you can have with the software are outstanding.

Also so easy to set the software for all your team. Review collected by and hosted on G2.com.

In the time that our company were using it, we don´t have anything to dislike. Review collected by and hosted on G2.com.

After trying many softphones on the market, both free and some with high costs, I found softphone.pro. Honestly, after the trial days, we were satisfied, but now that we've been using it for almost two months, it meets all our needs. The audio quality is good, being able to transfer calls with a simple click... I had an IP terminal on my desk and now we all operate solely with the softphone on the PC. Review collected by and hosted on G2.com.

At the moment I have no complaints, we will continue testing and recommending the app. Review collected by and hosted on G2.com.