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net2phone

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221 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
1996
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168
31
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10

net2phone Reviews

Review Filters
Profile Name
Star Rating
168
31
10
2
10
kerri e.
KE
kerri e.
09/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Calling Customers from My Personal Cell Phone with Our Business Number is a Game-Changer

my favorite feature is that i can now call customers from my personal cell phone using the app and it shows up as my business number
JG
Joel G.
04/21/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple Queue Setup, but Reporting and App Stability Need Improvement

Simple phone system with ability to create MSP-required queues for different scenarios
Jose V.
JV
Jose V.
03/03/2026
Validated Reviewer
Review source: Organic

Limited Support and Follow-Up Hold Back an Otherwise Simple MS Teams Integration

It’s simple for users, and the integration with MS Teams works well almost all the time.

About

Contact

HQ Location:
Newark, NJ

Social

@net2phone

What is net2phone?

net2phone is a customer experience solutions provider that helps organizations understand and optimize customer interactions through comprehensive AI-powered communication solutions. With 30+ years of communication expertise, net2phone works with customer-facing teams of all sizes to deliver seamless voice, messaging, video, and chat experiences with intelligent insights that maximize customer engagement, retention, and growth. Based in Newark, New Jersey, with a global workforce spanning 14+ countries, net2phone supports over 400,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit their website at https://net2phone.com/.

Details

Year Founded
1996
Website
net2phone.com