my favorite feature is that i can now call customers from my personal cell phone using the app and it shows up as my business number Review collected by and hosted on G2.com.
we're having to reboot our wifi 4-5 times a week because there is a lag in call conversations which is really frustrating for both us AND our customers Review collected by and hosted on G2.com.
Hi Kerri! Thank you so much for taking the time to share this detailed review! We're pleased that being able to call customers from your personal cell phone while showing your business number has become such a game-changer for your workflow.
We're also glad our support team was able to jump in quickly and resolve the issue with your main handset. We strive for that responsiveness in every interaction.
That said, we're sorry to hear about the recurring WIFI issues causing lag in your calls. We'd love to help try to get this sorted out. Please reach out to your IT consultant, and our support team directly at support@net2phone.com so we can work together to find a solution.
Thanks again for your feedback and for being a net2phone customer!