G2

JF

Joelle F.

Agency Development Manager

Small-Business (50 or fewer emp.)

2/26/2020

"We love LOOP!"

5/5

What do you like best about Loop Communications?

I love how responsive they are to my calls or emails when I need service! But more importantly, I love that my phones are never down! With our previous provider, we were experiencing weekly outages! Review collected by and hosted on G2.com.

What do you dislike about Loop Communications?

There is nothing about LOOP we dislike. They have always exceeded our expectations! Review collected by and hosted on G2.com.

Recommendations to others considering Loop Communications:

Don’t wait to switch from your current provider to LOOP! I waited for over a year because I was dreading the amount of effort I imagined it would take me to switch but it was so simple and they supported me the entire way! I wish I had made the choice immediately after finding LOOP! Review collected by and hosted on G2.com.

What problems is Loop Communications solving and how is that benefiting you?

Rapid response when support is necessary. It’s rare that we need support, but when we do, their friendly & knowledgeable support team are able to assist me and my staff in very short order. Worth our previous provider, I had to be a part of every support call with one of my staff because there was a massive communication barrier! Loop speaks to my team directly and in terms that we can answer their questions as they seek to better understand our issue or need. Review collected by and hosted on G2.com.