Best Shared Inbox Software - Page 4
Shared inbox software provides a collaborative space for teams to answer emails jointly. Shared inboxes can also aggregate multiple email accounts into one inbox for streamlined management. Businesses will often have a main email account for inquiries or customer service, which different employees can access but cannot collaboratively answer. Shared inbox solutions solve this problem by bringing emails into a space that allows teams to work together on answering outside inquiries while simultaneously offering the benefits that come with crowdsourcing knowledge and communicating in-app. They also provide tools to build workflows and tasks around email inquiries.
Shared inboxes pull emails from email accounts provided by email software providers where they can be discussed and answered collaboratively. Otherwise, these products are standalone solutions that will sometimes integrate with CRM software to create a seamless record of organization-customer interactions. They will also integrate with task management software to allow users to easily create tasks related to email or ticketing.
To qualify for inclusion in the Shared Inbox category, a product must:
Best Shared Inbox Software At A Glance
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Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's lo
- Founder
- Computer Software
- Information Technology and Services
- 89% Small-Business
- 8% Mid-Market
2,067 Twitter followers
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Optimize your teamwork by collectively managing your external communications directly in Slack or in Microsoft Teams MailClark is a Smart Messaging Assistant, enhanced with AI, helping everydays 12 00
- 64% Small-Business
- 45% Mid-Market
1,087 Twitter followers
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At RogerRoger, we make life easier for sales and recruitment professionals by fixing inbox chaos. Our platform merges email and LinkedIn messages into a shared inbox. From there, messages can be proce
- 100% Small-Business
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Sortd makes sales and customer service a breeze for Gmail teams. Effortlessly manage your emails, customers, tasks and team workflow, without ever leaving your Inbox. Sortd is the world's first Busi
- 75% Small-Business
- 15% Mid-Market
4,370 Twitter followers
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Cerb is the extensible platform for support teams who need more than no-code. Deliver superior customer service with unlimited customization. For over 23 years, Cerb has evolved based on the feedba
- 50% Enterprise
- 50% Mid-Market
39 Twitter followers
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Chatwoot is an open-source customer engagement platform that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. Chatwoot is an open-source alte
- 57% Small-Business
- 36% Mid-Market
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Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite o
- Computer Software
- 77% Small-Business
- 23% Mid-Market
54 Twitter followers
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Emailtopia Response streamlines, automates and personalizes the entire inbound email lifecycle for group mailboxes. This includes intelligently routing inbound emails to agents, facilitating accurate
- 100% Mid-Market
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- User Satisfaction
- Seller Details
Gridlex’s Ultra Customizable AI CRM offers businesses a powerful, industry-focused platform designed to streamline customer management and service. With built-in AI CRM and customer service capabiliti
- 75% Mid-Market
- 25% Small-Business
14 Twitter followers
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- User Satisfaction
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Jelly is a shared inbox that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether you’re doing customer support, dealing with clients, managing
- 100% Small-Business
365 Twitter followers
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Shared inbox - Team portal - Smart notifications. Easy information sharing in your team, project or company!
- 100% Enterprise
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MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of
- 44% Mid-Market
- 36% Small-Business
134 Twitter followers
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- User Satisfaction
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Replypad is a shared inbox software for teams. Easily manage support@, info@, finance@, etc., team inboxes. Organize all conversations in one place with clear owners, collaborate on customer communica
- 100% Mid-Market
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- User Satisfaction
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timetoreply is an email performance optimization and analytics tool for customer-facing teams globally. With seamless integration into Gmail, Outlook and Microsoft 365, timetoreply empowers your teams
- 50% Mid-Market
- 50% Small-Business
- Overview
- User Satisfaction
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WorkHub Tasks is an AI-powered task management platform designed to simplify workflow and encourage collaboration across the entire organization. This comprehensive tool provides extensive user roles
- Information Technology and Services
- 54% Mid-Market
- 43% Small-Business
