Cerb Pricing Overview

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Cerb Pricing Key Insights

Last updated on Apr 09, 2026


Cerb offers 2 pricing editions, starting at $40. Cerb pricing tiers are designed to support different usage levels and team sizes. Cerb also offers a free trial. Compare the Cerb pricing table below to figure out the best fit for your needs. Some plans may require you to contact Webgroup Media for custom pricing.


Cerb Self-Hosted — $40 / 1 seat Per Month
Cerb Cloud — $40 / 1 seat Per Month
Rated 3.8 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Cerb Alternatives Pricing

The following is a quick overview of editions offered by other Shared Inbox Software

Product Price Features
Freshdesk
Freshdesk Email and Ticketing (Growth)
$19.001 User per month billed annually Per Month
Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email
  • Automations
  • Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal
  • Analytics: OOB analytics and standard reports
  • Self-service: Knowledge base
  • Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Front
Starter
$25.001 user/month
Essential capabilities to get started with customer-first service
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
Zendesk for Customer Service
Support Only (Team)
$19.001 user per month billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history

Various alternatives pricing & plans

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Pricing information for the above various Cerb alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.