Cerb Pricing Overview

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Free Trial

Cerb Self-Hosted

$40.00

1 seat Per Month

Self-hosted on your own hardware with Docker.

Cerb Cloud

$40.00

1 seat Per Month

Cerb Cloud is a subscription-based service that provides a finely tuned, ready-to-use instance of Cerb in an ideal environment. All you need is a web browser and your team can start putting Cerb’s tools to work. We’ll handle everything else.

Licensing is per-seat (concurrent workers). Your first self-hosted seat is free forever. Add seats or migrate between Cerb Cloud and self-hosted at any time. Receive 2 free months on an annual subscription.

Cerb has 2 pricing editions, from $40 to $40. A free trial of Cerb is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Cerb is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Cerb must be conducted with the seller.

Pricing information was last updated on April 17, 2025

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Cerb Alternatives Pricing

The following is a quick overview of editions offered by other Shared Inbox Software

Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Front Starter	$25.001 user/month	Essential capabilities to get started with customer-first service Shared inbox and ticketing AI Topics and up to 10 automation rules Basic analytics No-code public knowledge base
Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Cerb alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.