[ Cerb Reviews ](https://www.g2.com/products/cerb/reviews) [ Cerb Reviews ](https://www.g2.com/products/cerb/reviews) # Cerb Pricing Overview [Editedit](https://my.g2.com/cerb/pricings) Free Trial Cerb Self-Hosted $40.00 1 seat Per Month Self-hosted on your own hardware with Docker. - Your first seat is free forever with no time limit - Includes 100% of our source code from GitHub - Requires PHP 8.2+ and MySQL 8.0+ - You're responsible for installation, upgrades, scaling, monitoring, security, and backups - Deploy in minutes using our pre-built Docker images Show More Cerb Cloud $40.00 1 seat Per Month Cerb Cloud is a subscription-based service that provides a finely tuned, ready-to-use instance of Cerb in an ideal environment. All you need is a web browser and your team can start putting Cerb’s tools to work. We’ll handle everything else. - Everything Cerb has to offer: collaborative workspaces, bot automation, plugins, community portals, etc. - Highly available and scalable in the cloud as a fully managed service - Always on the latest stable version with same-day bug fixes - Automated backups and same day support - Instant delivery of inbound mail - Highly deliverable outgoing mail - You can bring your own URL Show More Licensing is per-seat (concurrent workers). Your first self-hosted seat is free forever. Add seats or migrate between Cerb Cloud and self-hosted at any time. Receive 2 free months on an annual subscription. Cerb has 2 pricing editions, from $40 to $40. A free trial of Cerb is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Cerb is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Cerb must be conducted with the seller. Pricing information was last updated on April 17, 2025 Show More [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Sponsored Front 4.6/5 (2,483) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5 (3,674) ](https://www.g2.com/products/freshdesk/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.6/5 (2,426) ](https://www.g2.com/products/front/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,620) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/cerb/competitors/alternatives) ## Cerb Alternatives Pricing The following is a quick overview of editions offered by other [Shared Inbox Software](https://www.g2.com/categories/shared-inbox) | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png) [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ##### Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations - Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal - Analytics: OOB analytics and standard reports - Self-service: Knowledge base - Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![Front](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png) [Front](https://www.g2.com/products/front/reviews) ##### Starter | $25.001 user/month | Essential capabilities to get started with customer-first service - Shared inbox and ticketing - AI Topics and up to 10 automation rules - Basic analytics - No-code public knowledge base | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | Various alternatives pricing & plans Free Trial Pricing information for the above various Cerb alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Shared Inbox ](https://www.g2.com/categories/shared-inbox) ##### Explore More [ Best SaaS backup software for small businesses ](https://www.g2.com/discussions/what-s-the-best-saas-backup-software-for-small-businesses)[ Top webinar tools for tech companies ](https://www.g2.com/discussions/top-webinar-tool-for-tech-companies)[ Which absence management solution best integrates with payroll systems? ](https://www.g2.com/discussions/which-absence-management-solution-best-integrates-with-payroll-systems) [ Best conversational AI platforms for website integration ](https://www.g2.com/discussions/what-are-the-best-conversational-ai-platforms-for-website-integration)[ Most reliable CMMS tool for industrial operations ](https://www.g2.com/discussions/cmms-what-s-the-most-reliable-cmms-tool-for-industrial-operations)[ What is the most popular employee engagement app for enterprises? ](https://www.g2.com/discussions/what-is-the-most-popular-employee-engagement-app-for-enterprises) Show More [ Best SaaS backup software for small businesses ](https://www.g2.com/discussions/what-s-the-best-saas-backup-software-for-small-businesses)[ Top webinar tools for tech companies ](https://www.g2.com/discussions/top-webinar-tool-for-tech-companies)[ Which absence management solution best integrates with payroll systems? ](https://www.g2.com/discussions/which-absence-management-solution-best-integrates-with-payroll-systems) [ Best conversational AI platforms for website integration ](https://www.g2.com/discussions/what-are-the-best-conversational-ai-platforms-for-website-integration)[ Most reliable CMMS tool for industrial operations ](https://www.g2.com/discussions/cmms-what-s-the-most-reliable-cmms-tool-for-industrial-operations)[ What is the most popular employee engagement app for enterprises? ](https://www.g2.com/discussions/what-is-the-most-popular-employee-engagement-app-for-enterprises)