[ Cerb Reviews ](https://www.g2.com/products/cerb/reviews) [ Cerb Reviews ](https://www.g2.com/products/cerb/reviews) # Cerb Pricing Overview [Editedit](https://my.g2.com/cerb/pricings) Free Trial ## Cerb Pricing Key Insights Last updated on Apr 09, 2026 * * * Cerb offers **2 pricing editions** , starting at **$40**. Cerb pricing tiers are designed to support different usage levels and team sizes. Cerb also offers a **free trial**. Compare the Cerb pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Webgroup Media** for **custom pricing**. * * * Cerb Self-Hosted — $40 / 1 seat Per Month Cerb Cloud — $40 / 1 seat Per Month Rated 3.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Cerb Self-Hosted $40.00 1 seat Per Month Self-hosted on your own hardware with Docker. - Your first seat is free forever with no time limit - Includes 100% of our source code from GitHub - Requires PHP 8.2+ and MySQL 8.0+ - You're responsible for installation, upgrades, scaling, monitoring, security, and backups - Deploy in minutes using our pre-built Docker images Show More Cerb Cloud $40.00 1 seat Per Month Cerb Cloud is a subscription-based service that provides a finely tuned, ready-to-use instance of Cerb in an ideal environment. All you need is a web browser and your team can start putting Cerb’s tools to work. We’ll handle everything else. - Everything Cerb has to offer: collaborative workspaces, bot automation, plugins, community portals, etc. - Highly available and scalable in the cloud as a fully managed service - Always on the latest stable version with same-day bug fixes - Automated backups and same day support - Instant delivery of inbound mail - Highly deliverable outgoing mail - You can bring your own URL Show More Licensing is per-seat (concurrent workers). Your first self-hosted seat is free forever. Add seats or migrate between Cerb Cloud and self-hosted at any time. Receive 2 free months on an annual subscription. Pricing information for Cerb is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Cerb must be conducted with the seller. Pricing information was last updated on April 17, 2025 Show More ## Top-Rated Alternatives [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,762) ](https://www.g2.com/products/freshdesk/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,035) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/cerb/competitors/alternatives) ## Cerb Alternatives Pricing The following is a quick overview of editions offered by other [Shared Inbox Software](https://www.g2.com/categories/shared-inbox) | Product | Price | Features | | --- | --- | --- | | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png)[Freshdesk](https://www.g2.com/products/freshdesk/reviews) Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![Front](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png)[Front](https://www.g2.com/products/front/reviews) Starter | $25.001 user/month | Essential capabilities to get started with customer-first service Shared inbox and ticketing AI Topics and up to 10 automation rules Basic analytics No-code public knowledge base | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) Support Only (Team) | $19.001 user per month billed annually | Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history | Various alternatives pricing & plans Free Trial Pricing information for the above various Cerb alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. 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