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Desku.io

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31 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.8
Serving customers since
2022

Profile Name

Star Rating

30
1
0
0
0

Desku.io Reviews

Review Filters
Profile Name
Star Rating
30
1
0
0
0
A
Alper .
08/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

It is great for all encompassing ticket management

Ticket views, ability to add tags to tickets. Creating custom views for tickets. Spam control.
Steven G.
SG
Steven G.
03/31/2025
Validated Reviewer
Verified Current User
Review source: Organic

Finally a Support System that just makes sense

The design is so super clean and sleek. I LOVE the design of the mobile app. Setting up the entire account is easy. Integrations with Woocommerce and Shopify are super easy. Live chat is an integration to install for embedding into your website. Customer support is top notch. We use this every day and are SO glad we made the change.
TC
Tushar C.
06/11/2024
Validated Reviewer
Verified Current User
Review source: Organic

Desku helps us automate handling of general incoming enquiries.

Desku made handling of incoming enquiries much easier for us. Some of its features which stand out are: -It's unified ticketing dashboard help us to keep track of all the incoming enquiries in a single view -With their drag-and-drop interface, it becomes super easy for us to create chatbot response flows. -Their rich set of automation templates allows us to address enquiries from different set of customers super easy.

About

Contact

HQ Location:
Dover, US

Social

@DeskuHQ

What is Desku.io?

Desku.io is a customer support platform designed to streamline ticket management and enhance support operations for businesses. It offers a suite of tools, including a shared inbox, live chat, and a knowledge base, to facilitate efficient customer service. The platform integrates with various third-party applications, ensuring seamless communication and workflow automation. Desku.io aims to improve customer engagement and satisfaction by providing a centralized location for managing customer interactions and support requests.

Details

Year Founded
2022
Website
desku.io