[ Chatwoot Reviews ](https://www.g2.com/products/chatwoot/reviews) [ Chatwoot Reviews ](https://www.g2.com/products/chatwoot/reviews) # Chatwoot Pricing Overview [Editedit](https://my.g2.com/chatwoot/pricings) Free Trial ## Chatwoot Pricing Key Insights Last updated on Jul 29, 2026 * * * Chatwoot offers **4 pricing editions** , starting from **$19** to **$99**. Chatwoot pricing tiers are designed to support different usage levels and team sizes. Chatwoot also offers a **free trial**. Compare the Chatwoot pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Chatwoot** for **custom pricing**. * * * Self-hosted Chatwoot — $19 / 1 Agent Per Month Chatwoot Cloud - Startups — $19 / 1 Agent Per Month Chatwoot Cloud - Business — $39 / 1 Agent Per Month Self Hosted - Enterprise Edition — $99 / 1 Agent Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Self-hosted Chatwoot $19.00 1 Agent Per Month - Self-hosted offering - Privacy compliant - 360 degree profile of the user - Omnichannel customer experience - Team collaboration Show More Self Hosted - Enterprise Edition $99.00 1 Agent Per Month - SSO - Host on your premise - Privacy compliance - Access control permissions - Agent performance review Show More Chatwoot Cloud - Startups $19.00 1 Agent Per Month - Omnichannel customer experience - Team collaboration - Twitter DMs & Tweets - Business Hours - Facebook integration - Chatbots - Help Center Show More Chatwoot Cloud - Business $39.00 1 Agent Per Month - Assignment rules - Campaigns - Contact Segments - Teams Show More Pricing information for Chatwoot is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Chatwoot must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Chatwoot Pricing FAQs Generated using AI Is Chatwoot free, or does it offer a free trial? Chatwoot does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Chatwoot cost in 2026? According to G2 data, Chatwoot pricing in 2026 starts at $19.00 and can reach $99.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Chatwoot's official pricing page for the most current details. Who is Chatwoot pricing best suited for? Chatwoot's pricing is best suited for small businesses and startups managing multi-channel customer support on tight budgets. The majority of G2 reviewers are small-business operators across marketing, logistics, HR, and consulting who praise the $19/month Cloud Startups tier for consolidating WhatsApp, email, and social DMs without per-seat penalties. Tech-savvy teams comfortable running their own infrastructure get outsized value from Chatwoot's self-hosted $19/month tier, given the no-seat-cap model. Mid-market teams in health, software, and consumer services also appear across G2 reviews, typically leveraging omnichannel and WhatsApp workflows. The Self-Hosted Enterprise Edition at $99/month targets organizations requiring SSO and granular access controls. What are the key differences between the free and paid versions of Chatwoot? Chatwoot does not offer a permanent free tier but provides a free trial for evaluation. According to G2's pricing data for Chatwoot, the entry-level Cloud Startups plan at $19/month includes omnichannel support, chatbots, Facebook integration, Twitter DMs, business hours, and a help center. Upgrading to Chatwoot's Cloud Business tier at $39/month adds assignment rules, campaigns, contact segments, and team management. Chatwoot's self-hosted tiers start at $19/month under the MIT-licensed community edition with no seat cap, while the Self-Hosted Enterprise Edition at $99/month unlocks SSO, access control permissions, and agent performance reviews — features G2 reviewers flag as enterprise-critical. Is Chatwoot considered good value for its pricing? G2 reviewers consistently rate Chatwoot highly, with most small-business users citing exceptional cost-to-value ratio. Multiple reviewers explicitly switched from Intercom due to escalating per-seat costs, with one G2 reviewer noting Chatwoot delivers more features at lower cost. The self-hosted MIT-licensed community edition's no-seat-cap model is a recurring value signal for growing teams. At $19/month for the Cloud Startups tier, G2 users highlight omnichannel access across WhatsApp, social DMs, and email without channel-gating typical of competitors. Reliability bugs flagged by a logistics-sector reviewer and weaker AI automation are the primary value detractors, but the overall G2 sentiment across Chatwoot's pricing tiers skews strongly positive. ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,035) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat") Rocket.Chat 4.2/5(374) ](https://www.g2.com/products/rocket-chat/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/chatwoot/competitors/alternatives) ## Chatwoot Alternatives Pricing The following is a quick overview of editions offered by other [Live Chat Software](https://www.g2.com/categories/live-chat) | Product | Price | Features | | --- | --- | --- | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) Support Only (Team) | $19.001 user per month billed annually | Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history | | ![Rocket.Chat](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e63e22d7684d77706e59d6b3f903ee8/rocket-chat.jpg)[Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) Starter | FreePer Year | Ideal for technical evaluation or small businesses Up to 50 users Self-managed only CORE CAPABILITIES, INCLUDING: One workspace per organization Channels, groups, direct messages and threaded discussions Unlimited push notifications Unlimited chat and file history Video conferencing integration E2E encryption 2FA authentication Content moderation and monitoring Role-based access control Data loss prevention Granular data retention policy | | ![Front](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png)[Front](https://www.g2.com/products/front/reviews) Starter | $25.001 user/month | Essential capabilities to get started with customer-first service Shared inbox and ticketing AI Topics and up to 10 automation rules Basic analytics No-code public knowledge base | Various alternatives pricing & plans Free Trial Pricing information for the above various Chatwoot alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Chatwoot Pricing Reviews (1) ![Ayush J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush J.") AJ Ayush J. Trainee patent analyst Small-Business (50 or fewer emp.) 5/5/2026 "Chatwood : The Multi-Platform Social Media Manager for your Business" 5/5 What do you like best about Chatwoot? Recently my sister started selling crochets on social media, I as a manager to her startup managed all her leads, customers, sales, etc. Chatwood is a perfect tool if you have to manage such online business. The best part is I don't have to download and keep open all the apps. I can schedule a time like 2hours in the night, where in one platform chatwood, I can manage, view or reply all the customer's messages from different platforms who wants to buy the crochets. Because of this, I haven’t missed any leads, and I can actually schedule my time around it. Another feature I want to highlight is that I don’t have to keep track of individual responses on my own. The backstage chat lets me ask my sister directly things like, “Can we make this in 2 days?” and she can reply there, while the customer only sees a formal response when I send it. The pricing is too cost effective for us, We pay 19$ per month, which is worth the functionalities. Review collected by and hosted on G2.com. What do you dislike about Chatwoot? When we posted flash sale for our products, suddenly more requests started coming across multiple platforms (facebook and instagram), that time Chatwood mobile notifications are delayed. And also connecting whatsapp in the start is a bit messy and difficult for me. Review collected by and hosted on G2.com. What problems is Chatwoot solving and how is that benefiting you? Chatwood is solving managing different social media platforms at one place if you are running a small business from home. It addressed the right issues and due to such platforms, people are more encouraged to start their own businesses and interact with customers instantly, whether it's the canned response feature or collaboration feature. This tool is created to make life easier and save a lot of time so that we can focus on different aspects of business. Review collected by and hosted on G2.com. 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