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Best Remote Support Software with Advanced Security Features Capabilities

Below are the top-rated Remote Support Software with Advanced Security Features capabilities, as verified by G2’s Research team. Real users have identified Advanced Security Features as an important function of Remote Support Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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16 Listings in Remote Support Available
(3,706)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Remote Support software
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Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software that provides remote access and support to devices, allowing users to connect, troubleshoot, and transfer files between systems from anywhere.
    • Users like the ease of use, secure connections, cross-platform compatibility, and the ability to provide remote support, transfer files, and manage multiple sessions, which saves time and makes daily operations smoother.
    • Reviewers experienced occasional connection lags, especially during large file transfers or on low bandwidth networks, and some found the licensing structure expensive for small teams or occasional users, and the customer support sometimes slow to respond.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    462
    Remote Access
    372
    Remote Control
    292
    Easy Access
    244
    Remote Work
    239
    Cons
    Connection Issues
    162
    Connectivity Issues
    133
    Slow Performance
    124
    Expensive
    117
    Remote Access Issues
    104
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Quality of Support
    Average: 8.9
    9.0
    Compliance
    Average: 8.8
    9.1
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    48,466 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,701 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software that provides remote access and support to devices, allowing users to connect, troubleshoot, and transfer files between systems from anywhere.
  • Users like the ease of use, secure connections, cross-platform compatibility, and the ability to provide remote support, transfer files, and manage multiple sessions, which saves time and makes daily operations smoother.
  • Reviewers experienced occasional connection lags, especially during large file transfers or on low bandwidth networks, and some found the licensing structure expensive for small teams or occasional users, and the customer support sometimes slow to respond.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
462
Remote Access
372
Remote Control
292
Easy Access
244
Remote Work
239
Cons
Connection Issues
162
Connectivity Issues
133
Slow Performance
124
Expensive
117
Remote Access Issues
104
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.7
Quality of Support
Average: 8.9
9.0
Compliance
Average: 8.8
9.1
Multi-Platform Support
Average: 8.7
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
48,466 Twitter followers
LinkedIn® Page
www.linkedin.com
2,701 employees on LinkedIn®
(3,211)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Remote Support software
View top Consulting Services for NinjaOne
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
    • Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
    • Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,871
    Features
    1,212
    Remote Access
    1,092
    Automation
    1,072
    Customer Support
    995
    Cons
    Missing Features
    960
    Limited Features
    462
    Improvement Needed
    457
    Feature Issues
    441
    Needs Improvement
    428
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Quality of Support
    Average: 8.9
    8.4
    Compliance
    Average: 8.8
    8.4
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,424 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,978 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
  • Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
  • Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,871
Features
1,212
Remote Access
1,092
Automation
1,072
Customer Support
995
Cons
Missing Features
960
Limited Features
462
Improvement Needed
457
Feature Issues
441
Needs Improvement
428
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.2
Quality of Support
Average: 8.9
8.4
Compliance
Average: 8.8
8.4
Multi-Platform Support
Average: 8.7
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,424 Twitter followers
LinkedIn® Page
www.linkedin.com
1,978 employees on LinkedIn®

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(614)4.6 out of 5
9th Easiest To Use in Remote Support software
View top Consulting Services for Zoho Assist
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Assist is a remote support tool that enables quick and simple remote sessions, file transfers, screen sharing, and unattended access.
    • Users like the smooth connection process, clean interface, and reliable features, which make remote support fast, efficient, and hassle-free, and they appreciate the straightforward setup and integration process.
    • Users reported that the connection can sometimes be slow, some advanced features feel limited, and there are difficulties with screen sharing disconnections and file transfers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Remote Access
    92
    Remote Support
    69
    Easy Access
    64
    Remote Control
    59
    Cons
    Remote Access Issues
    32
    Feature Limitations
    20
    Connection Issues
    16
    Not User-Friendly
    15
    Improvement Needed
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Assist features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Quality of Support
    Average: 8.9
    8.8
    Compliance
    Average: 8.8
    8.9
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Assist is a remote support tool that enables quick and simple remote sessions, file transfers, screen sharing, and unattended access.
  • Users like the smooth connection process, clean interface, and reliable features, which make remote support fast, efficient, and hassle-free, and they appreciate the straightforward setup and integration process.
  • Users reported that the connection can sometimes be slow, some advanced features feel limited, and there are difficulties with screen sharing disconnections and file transfers.
Zoho Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Remote Access
92
Remote Support
69
Easy Access
64
Remote Control
59
Cons
Remote Access Issues
32
Feature Limitations
20
Connection Issues
16
Not User-Friendly
15
Improvement Needed
14
Zoho Assist features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Quality of Support
Average: 8.9
8.8
Compliance
Average: 8.8
8.9
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,254 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
(369)4.7 out of 5
13th Easiest To Use in Remote Support software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 47% Enterprise
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BeyondTrust Remote Support is a tool that provides remote access to desktops and other devices for troubleshooting and support purposes.
    • Reviewers like the ease of access to remote desktops, the ability to work on various platforms, the security features such as encryption and auditing, and the quick and efficient support from the BeyondTrust team.
    • Reviewers experienced issues with the outdated interface, the lack of a calling feature, the high cost of the product, and the heavy consumption of system resources, especially on older machines.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BeyondTrust Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Remote Access
    31
    Remote Support
    19
    Security
    19
    Security Focus
    19
    Cons
    Expensive
    16
    Pricing Issues
    8
    Remote Access Issues
    6
    Complexity
    5
    Learning Curve
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BeyondTrust Remote Support features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Quality of Support
    Average: 8.9
    9.1
    Compliance
    Average: 8.8
    8.8
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1985
    HQ Location
    Johns Creek, GA
    Twitter
    @BeyondTrust
    14,372 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,699 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 47% Enterprise
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BeyondTrust Remote Support is a tool that provides remote access to desktops and other devices for troubleshooting and support purposes.
  • Reviewers like the ease of access to remote desktops, the ability to work on various platforms, the security features such as encryption and auditing, and the quick and efficient support from the BeyondTrust team.
  • Reviewers experienced issues with the outdated interface, the lack of a calling feature, the high cost of the product, and the heavy consumption of system resources, especially on older machines.
BeyondTrust Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Remote Access
31
Remote Support
19
Security
19
Security Focus
19
Cons
Expensive
16
Pricing Issues
8
Remote Access Issues
6
Complexity
5
Learning Curve
5
BeyondTrust Remote Support features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.2
Quality of Support
Average: 8.9
9.1
Compliance
Average: 8.8
8.8
Multi-Platform Support
Average: 8.7
Seller Details
Company Website
Year Founded
1985
HQ Location
Johns Creek, GA
Twitter
@BeyondTrust
14,372 Twitter followers
LinkedIn® Page
www.linkedin.com
1,699 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and re

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 67% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ScreenConnect (Connectwise Control) is a remote access tool that provides quick connection to endpoints, chat functionality, and a toolbox for troubleshooting and support.
    • Reviewers like the fast and reliable remote access, the clean interface, strong security features, and the ability to manage multiple sessions effortlessly, as well as the tool's ability to work smoothly even on low bandwidth.
    • Reviewers mentioned issues such as a complex setup process for non-technical users, occasional session drops, keyboard mapping problems when connecting from Mac to Windows, and limitations on advanced features unless upgraded to a higher plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScreenConnect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Remote Access
    6
    Easy Communication
    5
    Reliability
    5
    Remote Work
    5
    Cons
    Expensive
    4
    Remote Access Issues
    3
    Technical Issues
    3
    Internet Dependency
    2
    Security Concerns
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScreenConnect features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Quality of Support
    Average: 8.9
    8.8
    Compliance
    Average: 8.8
    8.8
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    14,941 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,473 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and re

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 67% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ScreenConnect (Connectwise Control) is a remote access tool that provides quick connection to endpoints, chat functionality, and a toolbox for troubleshooting and support.
  • Reviewers like the fast and reliable remote access, the clean interface, strong security features, and the ability to manage multiple sessions effortlessly, as well as the tool's ability to work smoothly even on low bandwidth.
  • Reviewers mentioned issues such as a complex setup process for non-technical users, occasional session drops, keyboard mapping problems when connecting from Mac to Windows, and limitations on advanced features unless upgraded to a higher plan.
ScreenConnect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Remote Access
6
Easy Communication
5
Reliability
5
Remote Work
5
Cons
Expensive
4
Remote Access Issues
3
Technical Issues
3
Internet Dependency
2
Security Concerns
2
ScreenConnect features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.8
Quality of Support
Average: 8.9
8.8
Compliance
Average: 8.8
8.8
Multi-Platform Support
Average: 8.7
Seller Details
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
14,941 Twitter followers
LinkedIn® Page
www.linkedin.com
3,473 employees on LinkedIn®
(1,062)4.5 out of 5
15th Easiest To Use in Remote Support software
Save to My Lists
Entry Level Price:$22.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AnyDesk is a remote access tool that provides support to customers by allowing access to remote systems and file sharing between computers.
    • Reviewers frequently mention the ease of use, quick connection setup, and the ability to work remotely and share screens, with some highlighting the software's ability to function smoothly even under poor network conditions.
    • Reviewers experienced issues with the software's pricing structure, limitations on free features, occasional connection problems, and concerns about security, with some users also reporting that the software can sometimes lag or become unstable.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AnyDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Easy Setup
    16
    File Transfer
    16
    Remote Access
    16
    Remote Support
    16
    Cons
    Slow Performance
    11
    Connection Issues
    10
    Remote Access Issues
    10
    Delay Issues
    7
    Limited Free
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AnyDesk features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Quality of Support
    Average: 8.9
    8.9
    Compliance
    Average: 8.8
    9.0
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Stuttgart
    Twitter
    @anydesk
    7,781 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    346 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AnyDesk is a remote access tool that provides support to customers by allowing access to remote systems and file sharing between computers.
  • Reviewers frequently mention the ease of use, quick connection setup, and the ability to work remotely and share screens, with some highlighting the software's ability to function smoothly even under poor network conditions.
  • Reviewers experienced issues with the software's pricing structure, limitations on free features, occasional connection problems, and concerns about security, with some users also reporting that the software can sometimes lag or become unstable.
AnyDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Easy Setup
16
File Transfer
16
Remote Access
16
Remote Support
16
Cons
Slow Performance
11
Connection Issues
10
Remote Access Issues
10
Delay Issues
7
Limited Free
7
AnyDesk features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.8
Quality of Support
Average: 8.9
8.9
Compliance
Average: 8.8
9.0
Multi-Platform Support
Average: 8.7
Seller Details
Year Founded
2014
HQ Location
Stuttgart
Twitter
@anydesk
7,781 Twitter followers
LinkedIn® Page
www.linkedin.com
346 employees on LinkedIn®
(540)4.6 out of 5
12th Easiest To Use in Remote Support software
Save to My Lists
Entry Level Price:$16.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 50% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ISL Online is a remote software that provides features for remote desktop support, including custom deployment links, saving links to desktop, and multi-platform support.
    • Users frequently mention the ease of use, quick setup, reliability, and the ability to customize links for easy access as standout features of ISL Online.
    • Users mentioned issues with the bulk update and share functionality within the ISL Online portal sometimes failing, and the inconvenience of downloading a shortcut for each remote desktop accessed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ISL Online Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Customer Support
    21
    Remote Support
    17
    Remote Access
    16
    Easy Setup
    13
    Cons
    Remote Access Issues
    11
    Connection Issues
    6
    Delay Issues
    4
    Screen Resolution
    3
    Session Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ISL Online features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Quality of Support
    Average: 8.9
    8.4
    Compliance
    Average: 8.8
    8.3
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    983 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    322 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 50% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ISL Online is a remote software that provides features for remote desktop support, including custom deployment links, saving links to desktop, and multi-platform support.
  • Users frequently mention the ease of use, quick setup, reliability, and the ability to customize links for easy access as standout features of ISL Online.
  • Users mentioned issues with the bulk update and share functionality within the ISL Online portal sometimes failing, and the inconvenience of downloading a shortcut for each remote desktop accessed.
ISL Online Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Customer Support
21
Remote Support
17
Remote Access
16
Easy Setup
13
Cons
Remote Access Issues
11
Connection Issues
6
Delay Issues
4
Screen Resolution
3
Session Issues
3
ISL Online features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.1
Quality of Support
Average: 8.9
8.4
Compliance
Average: 8.8
8.3
Multi-Platform Support
Average: 8.7
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
983 Twitter followers
LinkedIn® Page
www.linkedin.com
322 employees on LinkedIn®
(424)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Remote Support software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Mid-Market
    • 31% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EV Reach is a unified endpoint management tool that centralizes support and management tools to accelerate workflows, run diagnostics, implement system-level fixes, and provide remote control capabilities.
    • Users like the ability to run diagnostics and implement fixes without disrupting user experience, the capability to remotely control external computers, and the seamless integration with other software applications.
    • Reviewers noted that the main management console is linked to the Windows platform, which can pose challenges for IT teams using other operating systems, and that comprehensive proactive monitoring requires integration of additional modules.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EV Reach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Remote Control
    32
    Remote Access
    26
    Remote Support
    24
    Tool Utility
    18
    Cons
    Remote Access Issues
    16
    Feature Limitations
    9
    Connection Issues
    8
    Slow Performance
    8
    Expensive
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EV Reach features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Quality of Support
    Average: 8.9
    8.4
    Compliance
    Average: 8.8
    8.0
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EasyVista
    Company Website
    Year Founded
    1988
    HQ Location
    Noisy-le-Grand
    Twitter
    @EasyVista
    1,280 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    372 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Mid-Market
  • 31% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EV Reach is a unified endpoint management tool that centralizes support and management tools to accelerate workflows, run diagnostics, implement system-level fixes, and provide remote control capabilities.
  • Users like the ability to run diagnostics and implement fixes without disrupting user experience, the capability to remotely control external computers, and the seamless integration with other software applications.
  • Reviewers noted that the main management console is linked to the Windows platform, which can pose challenges for IT teams using other operating systems, and that comprehensive proactive monitoring requires integration of additional modules.
EV Reach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Remote Control
32
Remote Access
26
Remote Support
24
Tool Utility
18
Cons
Remote Access Issues
16
Feature Limitations
9
Connection Issues
8
Slow Performance
8
Expensive
6
EV Reach features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Quality of Support
Average: 8.9
8.4
Compliance
Average: 8.8
8.0
Multi-Platform Support
Average: 8.7
Seller Details
Seller
EasyVista
Company Website
Year Founded
1988
HQ Location
Noisy-le-Grand
Twitter
@EasyVista
1,280 Twitter followers
LinkedIn® Page
www.linkedin.com
372 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Rescue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Remote Access
    4
    Remote Control
    3
    Remote Support
    3
    Customer Support
    2
    Cons
    Expensive
    2
    Connection Issues
    1
    Connectivity Issues
    1
    Feature Issues
    1
    Feature Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Rescue features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Quality of Support
    Average: 8.9
    9.0
    Compliance
    Average: 8.8
    8.8
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,423 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    920 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
LogMeIn Rescue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Remote Access
4
Remote Control
3
Remote Support
3
Customer Support
2
Cons
Expensive
2
Connection Issues
1
Connectivity Issues
1
Feature Issues
1
Feature Limitations
1
LogMeIn Rescue features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.9
Quality of Support
Average: 8.9
9.0
Compliance
Average: 8.8
8.8
Multi-Platform Support
Average: 8.7
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,423 Twitter followers
LinkedIn® Page
www.linkedin.com
920 employees on LinkedIn®
(41)4.3 out of 5
View top Consulting Services for Cisco Webex Support
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 49% Enterprise
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco Webex Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Intuitive
    1
    Mobile Compatibility
    1
    Cons
    Difficulty
    1
    Remote Access Issues
    1
    Remote Control Issues
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Webex Support features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Quality of Support
    Average: 8.9
    9.2
    Compliance
    Average: 8.8
    9.2
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed

Users
No information available
Industries
No information available
Market Segment
  • 49% Enterprise
  • 34% Small-Business
Cisco Webex Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Intuitive
1
Mobile Compatibility
1
Cons
Difficulty
1
Remote Access Issues
1
Remote Control Issues
1
Slow Performance
1
Cisco Webex Support features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.0
Quality of Support
Average: 8.9
9.2
Compliance
Average: 8.8
9.2
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,895 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Entry Level Price:$8.25
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RealVNC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Cross-platform Compatibility
    4
    Cross-Platform Support
    3
    Easy Connection
    3
    Easy Setup
    3
    Cons
    Connection Issues
    2
    Expensive
    2
    Limited Free
    2
    Poor Customer Support
    2
    Admin Access Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RealVNC features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Quality of Support
    Average: 8.9
    7.9
    Compliance
    Average: 8.8
    8.7
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    RealVNC
    Year Founded
    2002
    HQ Location
    Cambridge, United Kingdom
    Twitter
    @RealVNC
    2,229 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in re

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 32% Mid-Market
RealVNC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Cross-platform Compatibility
4
Cross-Platform Support
3
Easy Connection
3
Easy Setup
3
Cons
Connection Issues
2
Expensive
2
Limited Free
2
Poor Customer Support
2
Admin Access Issues
1
RealVNC features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.1
Quality of Support
Average: 8.9
7.9
Compliance
Average: 8.8
8.7
Multi-Platform Support
Average: 8.7
Seller Details
Seller
RealVNC
Year Founded
2002
HQ Location
Cambridge, United Kingdom
Twitter
@RealVNC
2,229 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experienced advisors from Atlassian

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atlassian Advisory Services features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Quality of Support
    Average: 8.9
    8.3
    Compliance
    Average: 8.8
    9.2
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,537 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,572 employees on LinkedIn®
    Ownership
    NASDAQ:TEAM
Product Description
How are these determined?Information
This description is provided by the seller.

Experienced advisors from Atlassian

Users
No information available
Industries
No information available
Market Segment
  • 48% Mid-Market
  • 36% Small-Business
Atlassian Advisory Services features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.4
Quality of Support
Average: 8.9
8.3
Compliance
Average: 8.8
9.2
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Atlassian
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,537 Twitter followers
LinkedIn® Page
www.linkedin.com
19,572 employees on LinkedIn®
Ownership
NASDAQ:TEAM
(38)4.3 out of 5
View top Consulting Services for Atlassian Enterprise Support
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Keep your systems running smoothly with access to highly-trained support teams and quick response times

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 32% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atlassian Enterprise Support features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Quality of Support
    Average: 8.9
    8.3
    Compliance
    Average: 8.8
    8.2
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,537 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,572 employees on LinkedIn®
    Ownership
    NASDAQ:TEAM
Product Description
How are these determined?Information
This description is provided by the seller.

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 32% Small-Business
Atlassian Enterprise Support features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.4
Quality of Support
Average: 8.9
8.3
Compliance
Average: 8.8
8.2
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Atlassian
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,537 Twitter followers
LinkedIn® Page
www.linkedin.com
19,572 employees on LinkedIn®
Ownership
NASDAQ:TEAM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShowMyPC provides easy-to-use and secure remote access, remote support, collaboration, and productivity tools for individuals and businesses worldwide. Browser-based, no download HTML5 viewer, blazing

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ShowMyPC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Access
    1
    Easy Installation
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShowMyPC features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Quality of Support
    Average: 8.9
    8.3
    Compliance
    Average: 8.8
    10.0
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ShowMyPC
    HQ Location
    Santa Clara,CA
    Twitter
    @desktopsharings
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

ShowMyPC provides easy-to-use and secure remote access, remote support, collaboration, and productivity tools for individuals and businesses worldwide. Browser-based, no download HTML5 viewer, blazing

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 18% Mid-Market
ShowMyPC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Customer Support
1
Ease of Use
1
Easy Access
1
Easy Installation
1
Cons
This product has not yet received any negative sentiments.
ShowMyPC features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.0
Quality of Support
Average: 8.9
8.3
Compliance
Average: 8.8
10.0
Multi-Platform Support
Average: 8.7
Seller Details
Seller
ShowMyPC
HQ Location
Santa Clara,CA
Twitter
@desktopsharings
2 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coview is an innovative customer support platform designed to enhance user experience by providing real-time, visual communication tools. It enables support teams to connect directly with customers' b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coview Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Dashboard Usability
    1
    Ease of Use
    1
    Easy Access
    1
    Easy Collaboration
    1
    Easy Setup
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coview features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Quality of Support
    Average: 8.9
    10.0
    Compliance
    Average: 8.8
    10.0
    Multi-Platform Support
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Coview
    Year Founded
    2018
    HQ Location
    Freiburg im Breisgau, DE
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coview is an innovative customer support platform designed to enhance user experience by providing real-time, visual communication tools. It enables support teams to connect directly with customers' b

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
Coview Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Dashboard Usability
1
Ease of Use
1
Easy Access
1
Easy Collaboration
1
Easy Setup
1
Cons
This product has not yet received any negative sentiments.
Coview features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Quality of Support
Average: 8.9
10.0
Compliance
Average: 8.8
10.0
Multi-Platform Support
Average: 8.7
Seller Details
Seller
Coview
Year Founded
2018
HQ Location
Freiburg im Breisgau, DE
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®