# Coview Reviews **Vendor:** Coview **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About Coview Coview is an innovative customer support platform designed to enhance user experience by providing real-time, visual communication tools. It enables support teams to connect directly with customers' browsers, facilitating efficient issue resolution without the need for downloads or installations. By allowing customers to share screenshots, record their screens, and engage in live co-browsing sessions, Coview streamlines the support process, reduces frustration, and improves overall satisfaction. Additionally, it offers automatic browser health checks and code-level data logging, empowering support and development teams to diagnose and resolve technical issues swiftly. Key Features and Functionality: - Screenshots and Annotations: Customers can capture their entire browser page, highlight specific areas, add notes, and conceal sensitive information before sharing. - Screen Recording: Users can record their interactions to demonstrate issues, capturing every action and transition without requiring software installations. - Co-Browsing: Support agents can initiate live, one-click screen-sharing sessions to guide customers directly on their own screens, enhancing onboarding and troubleshooting experiences. - Automatic Browser Health Checks: Coview performs real-time assessments of browser compatibility, cache status, and site loading performance to identify potential issues proactively. - Error Reporting and Debugging: The platform logs code-level data and network activity, allowing developers to replay customer sessions, inspect code, and resolve bugs without reproducing errors. - Integration with External Tools: Seamless integration with platforms like Intercom, Jira, and Asana enables efficient ticket creation and management directly from customer interactions. Primary Value and Problem Solved: Coview addresses the common challenges in customer support by eliminating the need for customers to articulate complex issues verbally. By providing visual tools such as screenshots, screen recordings, and live co-browsing, it allows customers to demonstrate problems directly, leading to faster and more accurate resolutions. This approach not only enhances customer satisfaction but also boosts support team productivity by reducing the time spent diagnosing issues. Furthermore, Coview's automatic health checks and detailed error reporting equip development teams with the necessary insights to address technical problems efficiently, ultimately improving the overall quality and reliability of web applications. ## Coview Pros & Cons **What users like:** - Users appreciate the **dashboard usability** of Coview, finding it easy to set up and manage assessments efficiently. (1 reviews) - Users value the **ease of use** of Coview, allowing efficient student testing and seamless access for staff. (1 reviews) - Users value the **easy access** of Coview, facilitating quick setups and efficient student testing for busy schedules. (1 reviews) - Users find **easy collaboration** with Coview essential for their busy schedules, enhancing efficiency in testing and assessments. (1 reviews) - Users value the **easy setup** of Coview, making it convenient for busy schedules and efficient for student assessments. (1 reviews) - Intuitive (1 reviews) - Reliability (1 reviews) - User Interface (1 reviews) ## Coview Reviews ### 1. Efficient, User-Friendly Tool for Student Assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne F. **Reviewed Date:** October 16, 2025 **What do you like best about Coview?** I love how easy it is to set up and use Coview, which is crucial given my busy schedule. The platform lets me test students easily and efficiently. I appreciate the seamless switch between assessments, and the clear visuals and good volume add to its utility. I also enjoy how once I send an invite, staff can access it repeatedly without needing another invite. **What do you dislike about Coview?** Right now, I can't think of anything. **What problems is Coview solving and how is that benefiting you?** Coview allows me to test students easily and switch assessments quickly, benefiting me with its ease of use and quick learning curve. ### 2. Coview - Great screen-sharing and collaboration tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2021 **What do you like best about Coview?** Coview is a great tool to use to communicate information with external clients and internal project group members. I find that this tool is very user friendly and straightforward. I also really enjoy that this tool has a functionality that allows for screen recorded meetings to allow for meeting playbacks. **What do you dislike about Coview?** I would like to see Coview allow other different applications regarding cross-connecting. They currently allow connection to platforms like Jira, but I wish they had more options/flexibility with this. **Recommendations to others considering Coview:** I would recommend checking out their website as it has a lot more in-depth explanations regarding different functionalities of the tool! **What problems is Coview solving and how is that benefiting you?** Coview is great for conferences with external clients especially when discussing project issues. It is also a great tool to capture information while communicating important information to clients and customers. This tool also has alot of beneficial features such as debugging and low/little lag time. ## Coview Discussions - [What is Coview used for?](https://www.g2.com/discussions/what-is-coview-used-for) - [View Coview pricing details and edition comparison](https://www.g2.com/products/coview/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A36%3A56+-0500&secure%5Bsession_id%5D=6d75be2a-0f33-459e-b662-4f91d9149bb0&secure%5Btoken%5D=ae11af2e4493776f924dd0937fa36005a0c1e91f684da524ab0ea55337b6d067&format=llm_user) ## Coview Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Maintenance** - Remote Reboot - Remote Printing **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Application Tools** - Password Protection - Recording - In-Browser Application **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Security** - Data Encryption - Compliance **Agentic AI - Screen Sharing** - Decision Making **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting ## Top Coview Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,785 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (663 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - 4.8/5.0 (502 reviews)