# Atlassian Advisory Services Reviews **Vendor:** Atlassian **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.3/5.0 **Total Reviews:** 25 ## About Atlassian Advisory Services Experienced advisors from Atlassian ## Atlassian Advisory Services Reviews ### 1. A great user management **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul V. | Software Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2023 **What do you like best about Atlassian Advisory Services?** I am using it for repository management for projects and its easy to use and manage multiple projects. **What do you dislike about Atlassian Advisory Services?** There is nothing to dislike but it will be great to see more useful features in future. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** I am able to easily manage my project and safe to share projects with read only public access. I can share the useful information to people with this. ### 2. TAM is very good to use **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav P. | Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Atlassian Advisory Services?** It is a local program and not a web based **What do you dislike about Atlassian Advisory Services?** It lacked flexibility and customisation. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Everything we need is in one place. all documents billing information knows that apply to a particular client very easy to use the entire picture all at once instead of having to search through multiple files we can conglom commercial and personal accounts which is also huge bonus ### 3. Nice application **Rating:** 5.0/5.0 stars **Reviewed by:** V.R.K C. | Integration Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Atlassian Advisory Services?** Document management very well and simplified our issues **What do you dislike about Atlassian Advisory Services?** Providing access individually instead of groups **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Documents auditing ### 4. Best Technical advisor platform **Rating:** 4.0/5.0 stars **Reviewed by:** Pavankumar S. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Atlassian Advisory Services?** It's provide good solutions for product management in technical aspects. **What do you dislike about Atlassian Advisory Services?** Need to be more agile and user friendly. Initially it takes time to understand this tool. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Jira, Agile and DevOps coordination among multiple squads and leadership. ### 5. Atlassian Tam is a great choice **Rating:** 4.5/5.0 stars **Reviewed by:** jyoti d. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Atlassian Advisory Services?** improve team collaboration throughout your organization, and help you operate and use our products effectively at scale. **What do you dislike about Atlassian Advisory Services?** There is nothing about atlassian tam that i would dislike. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Na ### 6. Great to keep track of tickets **Rating:** 3.5/5.0 stars **Reviewed by:** Tanicia J. | Customer service rep, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Atlassian Advisory Services?** very diverse app, allows great opportunity to create training and useful tool for the company. **What do you dislike about Atlassian Advisory Services?** I have nothing negative to say about the app,its simply amazing. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Makes keeping track of opened cases and issues a breeze. ### 7. Bitbucket **Rating:** 4.5/5.0 stars **Reviewed by:** Fateh S. | DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2023 **What do you like best about Atlassian Advisory Services?** It is a very Simple UI and easy to understand. **What do you dislike about Atlassian Advisory Services?** We need to install a separate application 'Authy' for two factor autenication. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** we should have to mobile authentication instead of sperate application 'Authy' ### 8. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Atlassian Advisory Services?** Using various apps of it. It very helpful to keep track of the project and tasks. **What do you dislike about Atlassian Advisory Services?** I have no nigative point to say about this it. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Documention, ticket management, repository management, they are helping me. ### 9. Works, but could do better **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Atlassian Advisory Services?** The chat worked. That's all we needed for as long as it lasted. **What do you dislike about Atlassian Advisory Services?** Atlassian stopped the product, so we had to switch over. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** We went away from Yahoo IM, since it stopped working, so we needed something else. Atlassian was brought up, so we tried that. ### 10. Great project management and ticketing software. **Rating:** 3.5/5.0 stars **Reviewed by:** 👨🏼‍💻 Joseph H. | Enterprise Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Atlassian Advisory Services?** Very customisable, allows multiple teams to communicate on the same projects as well as providing abilities to create knowledge bases and external facing documents. **What do you dislike about Atlassian Advisory Services?** Nothing, it's a great peice of software I have yet to find anything I have a problem with. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** We have a global team with lots of people logging in at different times. We therefore need a way for everyone to work on the same project around the clock. Specifically in product management. The benefits are better eficinecies and lots of product features launched. ### 11. Fantastic and easy tool to use for bug tracking and reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Atlassian Advisory Services?** I like the kanban view, which allows you to see all current tickets and which status they are currently in. It's very simple to learn for new starters which is exactly what we need as a business. **What do you dislike about Atlassian Advisory Services?** Sometimes pages, and in particular tickets, take a while to load, which is obviously a waste of time, especially for product managers who practically live on this system. **Recommendations to others considering Atlassian Advisory Services:** I've not used many similar products, but my experience of this one is almost flawless. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** All of our departments can view and create tickets in harmony, and know what is happening at any one time. Support can create tickets, product can manage them, and engineering can work on them. ### 12. Great tools for different teams **Rating:** 3.0/5.0 stars **Reviewed by:** Celeste M. | Intervention Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Atlassian Advisory Services?** I really enjoy how several people can edit different document and access whatever they have access too. I also enjoy that several people can access all documents that they have been granted access to. Another thing that is useful from Atlassian is the possibility to have notifications to alert you when people make edits or add things to the document. It is also helpful that they separate "your work," "spaces," and "people" for easy access to different features of the website. **What do you dislike about Atlassian Advisory Services?** It is difficult to search for a specific document once you are already on the website. Another thing that sometimes is difficult is to have the specific link to get into the specific part of Atlassian you need to use. A recommendation is to bookmark the website, so if you use it often, you can easily access the website when needed. On the Activity Feed, it shows everything, which might not be helpful for people who might not need to know what other people are doing. **Recommendations to others considering Atlassian Advisory Services:** When looking for a specific document, use the search feature to look for things faster. Once you write a key word, it will show all the documents that include that word. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Atlassian has solve the necessity to constantly be asking other people questions about tasks, accounts, passwords for different things. The benefit is that you save time asking other people questions. The website has an Activity Feed that allows people to see what others have been working on. This is helpful for supervisor who want to make sure other people are working on what they are supposed to work. ### 13. Great for business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Atlassian Advisory Services?** It’s easy to use and advisors can review the business over online. They provide a lot of support in helping reduce risk and identifying weaknesses. The management is very useful and I recommended it to my friends firms. **What do you dislike about Atlassian Advisory Services?** I don’t like that it’s so expensive. It’s over the cost of hiring a full time employee, which maybe more beneficial to just hire someone. Other cons would be that they don’t respond very well to extra support that we need. It could take a while for them to respond to questions that is urgent. **Recommendations to others considering Atlassian Advisory Services:** It’s quite easy to use but can be difficult for those are tech illiterate. I suggest reading through the product pages and asking any questions to the technical account manager first. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Helps operations run more efficiently and find risks that we didn’t think we had. It brought a lot of things to our attention so we have realized many benefits. I’m happy with the technical account manager and the support they have provided to my team. ### 14. Awesome Atlassian TAM Review **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony J. | Web Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2020 **What do you like best about Atlassian Advisory Services?** The things I like most about Atlassian TAM is pretty much everything. First, it's clean and very user-friendly. I personally appreciate all of the different gadgets and customizability that you have with the dashboard. It's a great place for confluence. Our team has been using it for the past five years and everyone loves it. **What do you dislike about Atlassian Advisory Services?** The main and really the only bad thing that I can say that I personally dislike is the new UI changes. It looks better and more modern. However, there are some key abilities and/or functionality that are missing with the new layout it. I find myself frequently switching to the old view where key components are not missing. **Recommendations to others considering Atlassian Advisory Services:** Don't think, just do. You won't be disappointed and you'll keep coming back for more and more. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** The problems we are solving with Atlassian TAM is continuity between and within teams. The benefits that I've realized are insurmountable. It really helps with tickets, epics, tasks, project management, collaboration, and time tracking. ### 15. GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2021 **What do you like best about Atlassian Advisory Services?** Organized functions. User friendly. Efficient tool for the job! **What do you dislike about Atlassian Advisory Services?** Great resource that leaves little to dislike **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Solving daily tasks, great measurement in quality, and easier to complete tedious jobs ### 16. Atlassian TAM - great for organization and tracking! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline W. | Data and Quality Improvement Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Atlassian Advisory Services?** As someone who communicates with a large team, I love the ability to assign specific tasks to individuals. This allows for a nice flow of communication when multiple people are working together to fix something. I also like that you can mark tasks as high priority or low priority. It takes the stress out of having to ask back and forth when things should be done by. **What do you dislike about Atlassian Advisory Services?** It took a bit of time to learn how to navigate the Atlassian dashboard. The way to use many of the features is not very intuitive. For example, I might want to find a colleague's tasks, and I'll end up clicking through different views for some time before I'm able to figure it out. I also have issues with attaching files or images to the issues that I am creating in the system - I wish it was possible also to just copy and paste pictures into this. When I am working on one project and begin to create an issue, sometimes the default Project listed in the "create issue" screen is not for the project that I currently have open. This has resulted in me sending tickets to the wrong projects on a number of occasions because I had assumed it would default to the project that I already had a board open on. **Recommendations to others considering Atlassian Advisory Services:** Make sure you explore all of the different features within the system. It took me a while to realize some of the good stuff that they have! **What problems is Atlassian Advisory Services solving and how is that benefiting you?** We use TAM to communicate with our technology partners. We use this to report issues we are having with our database. We also use this to share reporting needs that our organization has. I've found that Atlassian is very beneficial in tracking technological issues, especially when they are intricate. We can take notes under the tickets to keep track of when we expect results to be present. ### 17. Atlassian TAM - Best tool for Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** maya p. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2019 **What do you like best about Atlassian Advisory Services?** Atlassian is a tool which provides tracking for for multiple projects with any team members. We are able to track the progress of the projects and set product releases and deadlines accordingly. Due to multi user access, the client can access or track the progress of the projects from any corner of the world. This project management tool helps to grow Transparency between all team members and the client so that everybody the exact progress of the work. **What do you dislike about Atlassian Advisory Services?** There are no major dislikes, however there is always the scope of improvements. Also many common errors and the estimation capability could be improved. Also the Reporting and Measurements features could be enhanced. **Recommendations to others considering Atlassian Advisory Services:** Yes, I would advice the customers to try this management tool for themselves as it has got much to offer. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Atlassian helps in keeping a complete time track of work, The burn/down chart feature helps in better planning of estimate v/s actual. We can add detailed description of the projects including the screenshots that is visible to everyone. ### 18. Useful platform for internal debugging and monitoring. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Atlassian Advisory Services?** It provides us with a platform to discuss bugs, defects, or enhancements for our software product and notifies every user in real-life so we can keep track of the progress. **What do you dislike about Atlassian Advisory Services?** It is not essential as we could use other platforms or chats that are less sophisticated to achieve the same results. **Recommendations to others considering Atlassian Advisory Services:** It is a very useful tool for internal discussion, and can be integrated with Slack, Zendesk, Outlook or other communication tools used with other co-workers. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** We use Atlassian to report bugs, defects or propose enhancements to the code of our software and we are able to update the co-workers about the progress when a change is made. ### 19. Atlassian provides the tools to help each team unleash its full potential in the company. **Rating:** 4.5/5.0 stars **Reviewed by:** Anna C. | Manager General , Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2019 **What do you like best about Atlassian Advisory Services?** What I like the most about Atlassian is the way in which anyone can document all kinds of business knowledge, from simple things like HowTo or FAQ Article to complex documentation branches of decisions related to the progress of development (by integrating Jira tickets). I have never found a feature that did not fulfill what was promised and more. It also offers thousands of applications that help our team to customize and expand the products that will be pointed out to customers. It was noted that it is the perfect solution for interaction within our development team and also for the interaction between us and the clients. **What do you dislike about Atlassian Advisory Services?** It was not always very easy to use. Our organization consists of a variety of ages, so the way in which people have become involved with technology is also varied. There are times when adding spaces or pages has proven to be a challenge for those who do not consider themselves as "technology experts". There was a small learning curve to learn how to use the software, but the customer support team helped us overcome the difficulties. In addition, it offers us a mobile function, it was also not the best depending on how users have different configuration spaces. We have never found a feature that did not fulfill what was promised and more. But those that showed up and sounded interesting in general were. **Recommendations to others considering Atlassian Advisory Services:** My company recommends this product because it is amazing, when its list of options consists of requests for functions, knows that the product is used intensively and is looking for "more" or adjusting the way things are done to help us make a better task, in addition to adding functionality that would provide value for the product. This product is a 10 out of 10 if you are using it correctly, together you can add that it is a great tool to work quickly and efficiently within our team, to facilitate the creation of pages with information that can be shared within the company. We now have a better command of these characteristics: activity board, activity follow-up, automatic notifications, file management, document storage and third-party integration. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** A platform that hosts content creation, real-time editing, document management, social functions and more. We customize with more than 3,000 applications of Atlassian Marketplace flexible enough to grow with our team and as a highly qualified company through a coherent and logical method of organization, it even offers you native desktop and mobile applications that can be used easily by any member of the company, it also offers us the task management of a project, the tracking of errors and incidents and for the operational management of projects. ### 20. Very Good tool for a Growing Orginization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Atlassian Advisory Services?** I love that it allows multiple spaces for different teams to use and collaborate on. We use this as not only a ticketing system but also a Knowledgebase **What do you dislike about Atlassian Advisory Services?** Sometimes I wish there were a bit more simple customizations that a person could do without knowing code. There are different skill levels that use this tool and sometimes it is more geared towards a development knowledge **Recommendations to others considering Atlassian Advisory Services:** Always check out the helpful tips! **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Having a space where our team can come together to collaborate on. We realized that this is because many teams interact with one another but do not necessarily want to overlap work ### 21. "Atlassian" - Best project management tool fully customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Sonika P. | IT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Atlassian Advisory Services?** Atlassian's enthusiasm to offer items that are exceedingly adaptable either by the highlights present or by purchasing modules/additional items/applications (the 3 unique names for something very similar) open the item to accomplish nearly anything you can imagine of immagine. Their items likewise function admirably with different frameworks like GitHub, Jenkins, Slack and obviously their own one of a kind items. Their client support is simply momentous. **What do you dislike about Atlassian Advisory Services?** Requires better reporting and measurements. Better helping options would likewise permit new clients the chance to get on the best way to utilize the framework with more efficiency. **Recommendations to others considering Atlassian Advisory Services:** yes I would recommend others to try this software. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Able to track progress and risk, also likewise plan the next step accordingly. It also provides knowledge of Time required to complete the task using time tracker. ### 22. Atlassian Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Atlassian Advisory Services?** Very customizable to you and your departments liking **What do you dislike about Atlassian Advisory Services?** For help desk tickets, you kinda have to keep tweaking to get it work right. Then someone has to actually create one to see if it's done right. There's a lot of trial and error. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Things are very organized and you can pull data (run reports) to back it up ### 23. Makes it easy to track tickets. **Rating:** 4.0/5.0 stars **Reviewed by:** Zach S. | Regional Supply Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Atlassian Advisory Services?** Ability to assign tasks to people. Can track communications on each ticket. **What do you dislike about Atlassian Advisory Services?** Wish it had better notifications of past due. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Easily track issues from the operations floor. ### 24. Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about Atlassian Advisory Services?** I like the most that everything that you need is in one place, you don't need to waste time for searching a certain document **What do you dislike about Atlassian Advisory Services?** So far so good, nothing that I don't like at this point **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Finding procedures, excell shits, vacation policies without wasting time to aks my self in which folder I added a certain file ### 25. Excellent project management tool for resolving bugs and developing new software. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Atlassian Advisory Services?** Excellent project management tool for resolving bugs and developing new software. Allows our service and project management team to communicate directly with our Dev team on new and improved software solutions. **What do you dislike about Atlassian Advisory Services?** Better exporting and metrics. Better help tools would also allow new users the opportunity to pick up on how to use the system quicker. **Recommendations to others considering Atlassian Advisory Services:** Excellent management software for projects and developing new software solutions for your clients. **What problems is Atlassian Advisory Services solving and how is that benefiting you?** Streamlining new developments to software programs. Better communicaiton amongst employees and collaborators. ## Atlassian Advisory Services Discussions - [Does atlassian have account managers?](https://www.g2.com/discussions/does-atlassian-have-account-managers) - [What is TAM support?](https://www.g2.com/discussions/what-is-tam-support) - [What services does Atlassian offer?](https://www.g2.com/discussions/what-services-does-atlassian-offer) - [What are the features in Jira?](https://www.g2.com/discussions/what-are-the-features-in-jira) - [View Atlassian Advisory Services pricing details and edition comparison](https://www.g2.com/products/atlassian-advisory-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+02%3A01%3A13+-0500&secure%5Bsession_id%5D=75450edd-3a86-43c7-a5ca-75970c0d6b30&secure%5Btoken%5D=62353c976135bfb88ac595688faa4028277915e26816a4db76f5cb370950ca48&format=llm_user) ## Atlassian Advisory Services Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting ## Top Atlassian Advisory Services Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,840 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,068 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,263 reviews)