Consulting Services for Atlassian Enterprise Support

Avaratak Consulting LLC is a boutique Atlassian Solution Partner that helps teams plan, implement, and optimize the full Atlassian toolchain—Jira, Confluence, Bitbucket, and Jira Service Management (JSM)—with Senior-only Atlassian consultants. We specialize in end-to-end lifecycle services including cloud migration, license management and optimization, custom configuration and integrations, training, and ongoing managed support. Whether you’re an SMB adopting Atlassian for the first time or a fast-growing engineering organization scaling Agile and ITSM, Avaratak aligns tools to your processes so your people can collaborate better, deliver faster, and work smarter. What sets Avaratak apart is our tailored solutions and boutique model: clients work directly with seasoned experts who stay engaged from discovery through delivery and beyond. No cookie-cutter templates, no unnecessary upsells—just pragmatic configurations that fit your workflows, compliance needs, and growth plans. We pair deep product mastery with process consulting across Agile at scale, IT Service Management, and DevOps so you get measurable outcomes, not just software setup. Typical wins include cleaner governance, faster incident resolution, clearer portfolio visibility, and reduced total cost of ownership through right-sized licensing and automation. Our philosophy is simple: transparent value. Avaratak provides clear, cost-transparent pricing with a focus on ROI, helping organizations avoid overbuying and reduce overhead as they modernize on Atlassian Cloud. Because we run lean, we’re more responsive than large consultancies—and more affordable—without compromising quality. Clients choose Avaratak when they need a trusted, long-term partner who can advise strategically, implement reliably, and support proactively as their Atlassian footprint evolves. From quickstart implementations to complex migrations, from service desk rollouts to cross-tool integrations (e.g., Slack, Salesforce, CI/CD), Avaratak delivers enterprise-grade Atlassian expertise, personalized service, and results-driven outcomes. If your goals include accelerating delivery, strengthening knowledge management, improving service performance, or standardizing ways of working across teams, Avaratak is the partner that translates Atlassian best practices into real business impact.

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Herzum is an international IT and software development consulting company. We have 20 years of experience as leaders in Agile and DevOps within the tech industry. Herzum is headquartered in Chicago, and we have offices in Italy, Switzerland, Canada, Colombia, and Ecuador. Herzum is an Enterprise Platinum Solution Partner with Atlassian and the largest reseller of Atlassian products in the Midwest. Herzum provides advanced enterprise-level consulting, specific experience supporting software providers, as well as custom application development. We help a diverse range of organizations succeed with Agile transformation, team collaboration, and DevOps automation. Herzum handles projects and organizations from the startup phase to the Fortune 100 level. Herzum consultants are experienced professionals with significant experience in the large and small adoption of agile methodologies, a unique understanding of modern and legacy technologies, and a passion for automating all aspects of IT and software development. We help align business with IT, reduce your costs, and resolve architectural, project, or technology challenges. Herzum can provide you with the strategic and technical resources needed to accelerate innovation.

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