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Best Knowledge Management Software - Page 6

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Knowledge management software, or KM software, supports an integrated approach to identifying, capturing, retrieving, and sharing information assets that have a strong focus on—how to accomplish a task, how to handle a situation, how a process works, and how to get a job done. These assets may include text documents, presentations, images, audio and video files, and other data types.

The purpose of knowledge management software is to capture and distribute knowledge, allowing members of an organization, along with its partners and customers, to access and use the information effectively. Having a centralized repository where this knowledge is stored helps create a single source of truth in an organization, eliminating confusion and reducing the time to find information.

Knowledge management encompasses a range of specialized software products, with four subcategories—knowledge base software, Q&A platforms software, standard operating procedures software, and work instructions software. While some products are solely placed in one category, others with overlapping feature sets are placed in multiple.

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406 Listings in Knowledge Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

    Users
    No information available
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Igloo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Centralized Management
    2
    Collaboration
    2
    Collaboration Focus
    2
    Communication
    2
    Cons
    Limited Customization
    2
    Limited Features
    2
    Complexity
    1
    Expensive
    1
    File Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Igloo features and usability ratings that predict user satisfaction
    8.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Igloo
    Year Founded
    2008
    HQ Location
    Kitchener, Canada
    Twitter
    @IglooSoftware
    7,459 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
    Phone
    +1.877.664.4566
Product Description
How are these determined?Information
This description is provided by the seller.

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

Users
No information available
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
Igloo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Centralized Management
2
Collaboration
2
Collaboration Focus
2
Communication
2
Cons
Limited Customization
2
Limited Features
2
Complexity
1
Expensive
1
File Management
1
Igloo features and usability ratings that predict user satisfaction
8.9
Q & A
Average: 8.6
Seller Details
Seller
Igloo
Year Founded
2008
HQ Location
Kitchener, Canada
Twitter
@IglooSoftware
7,459 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Phone
+1.877.664.4566
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Market Logic empowers leading brands with AI-driven solutions that sit at the intersection of knowledge management, market and competitive intelligence, and analytics. Our end-to-end insights platf

    Users
    No information available
    Industries
    • Consumer Goods
    Market Segment
    • 80% Enterprise
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Market Logic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Insights
    11
    Customer Support
    8
    Knowledge Accessibility
    7
    Helpful
    6
    Cons
    Search Functionality Issues
    6
    Search Limitations
    5
    Slow Performance
    4
    Difficult Navigation
    3
    Inefficiency
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Market Logic features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Berlin, Germany
    Twitter
    @market_logic
    604 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Market Logic empowers leading brands with AI-driven solutions that sit at the intersection of knowledge management, market and competitive intelligence, and analytics. Our end-to-end insights platf

Users
No information available
Industries
  • Consumer Goods
Market Segment
  • 80% Enterprise
  • 10% Mid-Market
Market Logic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Insights
11
Customer Support
8
Knowledge Accessibility
7
Helpful
6
Cons
Search Functionality Issues
6
Search Limitations
5
Slow Performance
4
Difficult Navigation
3
Inefficiency
3
Market Logic features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Company Website
Year Founded
2006
HQ Location
Berlin, Germany
Twitter
@market_logic
604 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chat with documents. Get instant answers with cited sources.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChatDOC features and usability ratings that predict user satisfaction
    9.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ChatDOC
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chat with documents. Get instant answers with cited sources.

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 32% Mid-Market
ChatDOC features and usability ratings that predict user satisfaction
9.0
Q & A
Average: 8.6
Seller Details
Seller
ChatDOC
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(106)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HUB is a people-focused intranet solution designed to enhance internal communication and employee engagement within organizations. This digital workplace platform creates a connected environment where

    Users
    No information available
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 74% Mid-Market
    • 16% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HUB is a customizable intranet platform that allows users to launch new pages, add content, and design unique page setups for different departments.
    • Reviewers like the user-friendly interface, the ability to see updates and information on all staff, and the platform's continuous evolution with many features and opportunities for further additions.
    • Users experienced limitations with the available integrations, found the back office complex and not user-friendly, and expressed a need for more intuitive parts and better search functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Customer Support
    23
    Helpful
    18
    Features
    16
    Customization
    13
    Cons
    Limited Customization
    10
    Missing Features
    10
    Limited Options
    8
    Poor Design
    8
    Confusion
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hub features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    London, England
    Twitter
    @pancentric
    2,246 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HUB is a people-focused intranet solution designed to enhance internal communication and employee engagement within organizations. This digital workplace platform creates a connected environment where

Users
No information available
Industries
  • Insurance
  • Financial Services
Market Segment
  • 74% Mid-Market
  • 16% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HUB is a customizable intranet platform that allows users to launch new pages, add content, and design unique page setups for different departments.
  • Reviewers like the user-friendly interface, the ability to see updates and information on all staff, and the platform's continuous evolution with many features and opportunities for further additions.
  • Users experienced limitations with the available integrations, found the back office complex and not user-friendly, and expressed a need for more intuitive parts and better search functionality.
Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Customer Support
23
Helpful
18
Features
16
Customization
13
Cons
Limited Customization
10
Missing Features
10
Limited Options
8
Poor Design
8
Confusion
7
Hub features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2003
HQ Location
London, England
Twitter
@pancentric
2,246 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a gr

    Users
    • Project Manager
    • Marketing Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bitrix24 is a comprehensive tool that combines CRM, project management, and team collaboration features, allowing users to manage tasks, communicate with teams, and handle customer leads from a single platform.
    • Users frequently mention the cost-effectiveness of Bitrix24, its flexibility in data management, the convenience of having all necessary tools in one place, and its scalability, making it suitable for organizations of all sizes.
    • Reviewers experienced issues with Bitrix24's inflexibility in terms of integration options and API usage, the platform sometimes feeling overcrowded and confusing, particularly for newcomers, and occasional performance issues such as slow loading times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bitrix24 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Team Collaboration
    37
    Task Management
    34
    Features
    30
    Project Management
    30
    Cons
    Missing Features
    20
    Learning Curve
    19
    Limited Features
    17
    Expensive
    13
    Lacking Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bitrix24 features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bitrix24
    Company Website
    Year Founded
    1998
    HQ Location
    Alexandria, Virginia
    LinkedIn® Page
    www.linkedin.com
    229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a gr

Users
  • Project Manager
  • Marketing Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bitrix24 is a comprehensive tool that combines CRM, project management, and team collaboration features, allowing users to manage tasks, communicate with teams, and handle customer leads from a single platform.
  • Users frequently mention the cost-effectiveness of Bitrix24, its flexibility in data management, the convenience of having all necessary tools in one place, and its scalability, making it suitable for organizations of all sizes.
  • Reviewers experienced issues with Bitrix24's inflexibility in terms of integration options and API usage, the platform sometimes feeling overcrowded and confusing, particularly for newcomers, and occasional performance issues such as slow loading times.
Bitrix24 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Team Collaboration
37
Task Management
34
Features
30
Project Management
30
Cons
Missing Features
20
Learning Curve
19
Limited Features
17
Expensive
13
Lacking Features
13
Bitrix24 features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
Bitrix24
Company Website
Year Founded
1998
HQ Location
Alexandria, Virginia
LinkedIn® Page
www.linkedin.com
229 employees on LinkedIn®
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discourse helps businesses build trusted online communities where engagement drives retention, support, and knowledge sharing. Designed to scale and easy to adapt, it offers full data control and powe

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Discourse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    2
    Knowledge Sharing
    2
    User Interaction
    2
    Content Management
    1
    Customizability
    1
    Cons
    Content Management
    1
    Data Loss
    1
    Irrelevant Content
    1
    Limited Customization
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Discourse features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Discourse
    Year Founded
    2012
    HQ Location
    El Cerrito, CA
    Twitter
    @discourse
    11,938 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    217 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discourse helps businesses build trusted online communities where engagement drives retention, support, and knowledge sharing. Designed to scale and easy to adapt, it offers full data control and powe

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 37% Mid-Market
Discourse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
2
Knowledge Sharing
2
User Interaction
2
Content Management
1
Customizability
1
Cons
Content Management
1
Data Loss
1
Irrelevant Content
1
Limited Customization
1
Notification Issues
1
Discourse features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
Discourse
Year Founded
2012
HQ Location
El Cerrito, CA
Twitter
@discourse
11,938 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tulip, the leader in frontline operations, is helping companies of all sizes and across industries, including complex manufacturing, pharmaceuticals, and medical devices equip their workforce with con

    Users
    No information available
    Industries
    • Manufacturing
    Market Segment
    • 44% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tulip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customization
    3
    Easy Learning
    3
    Time Saving
    3
    Features
    2
    Cons
    Limited Features
    3
    Limited Functionality
    3
    Connectivity Issues
    1
    Inadequate Analytics
    1
    Inventory Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tulip features and usability ratings that predict user satisfaction
    7.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Somerville, Massachusetts, United States
    Twitter
    @tulipinterfaces
    1,023 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    351 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tulip, the leader in frontline operations, is helping companies of all sizes and across industries, including complex manufacturing, pharmaceuticals, and medical devices equip their workforce with con

Users
No information available
Industries
  • Manufacturing
Market Segment
  • 44% Mid-Market
  • 39% Enterprise
Tulip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customization
3
Easy Learning
3
Time Saving
3
Features
2
Cons
Limited Features
3
Limited Functionality
3
Connectivity Issues
1
Inadequate Analytics
1
Inventory Management
1
Tulip features and usability ratings that predict user satisfaction
7.6
Q & A
Average: 8.6
Seller Details
Year Founded
2012
HQ Location
Somerville, Massachusetts, United States
Twitter
@tulipinterfaces
1,023 Twitter followers
LinkedIn® Page
www.linkedin.com
351 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickLearn is the market leading solution for creating easy user instructions, e-learning and process videos for business software. ClickLearn will automate writing your business-critical walk-thr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Enterprise
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickLearn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Easy Creation
    4
    Efficiency
    4
    Training
    3
    Content Creation
    2
    Cons
    Audio Issues
    2
    Editor Issues
    2
    Limited Editing
    2
    Bug Issues
    1
    Compatibility Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickLearn features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Copenhagen K, DK
    Twitter
    @ClickLearn
    484 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickLearn is the market leading solution for creating easy user instructions, e-learning and process videos for business software. ClickLearn will automate writing your business-critical walk-thr

Users
No information available
Industries
No information available
Market Segment
  • 45% Enterprise
  • 40% Mid-Market
ClickLearn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Easy Creation
4
Efficiency
4
Training
3
Content Creation
2
Cons
Audio Issues
2
Editor Issues
2
Limited Editing
2
Bug Issues
1
Compatibility Issues
1
ClickLearn features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
Copenhagen K, DK
Twitter
@ClickLearn
484 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REWO is a plug & play end-to-end video SOP platform that transfers knowledge up to 12x faster than traditional documentation methods. REWO drastically improves capturing, visualizing and communica

    Users
    No information available
    Industries
    • Automotive
    Market Segment
    • 58% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • REWO features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VIAR
    Year Founded
    2015
    HQ Location
    Celje, SI
    Twitter
    @weareviar
    3,651 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REWO is a plug & play end-to-end video SOP platform that transfers knowledge up to 12x faster than traditional documentation methods. REWO drastically improves capturing, visualizing and communica

Users
No information available
Industries
  • Automotive
Market Segment
  • 58% Mid-Market
  • 33% Enterprise
REWO features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
VIAR
Year Founded
2015
HQ Location
Celje, SI
Twitter
@weareviar
3,651 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 57% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland RightAnswers Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    9
    Features
    5
    Helpful
    5
    Artificial Intelligence
    4
    Cons
    AI Limitations
    3
    Delays
    3
    Learning Curve
    2
    Poor Customer Support
    2
    Software Bugs
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland RightAnswers features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    838 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 57% Enterprise
  • 24% Mid-Market
Upland RightAnswers Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
9
Features
5
Helpful
5
Artificial Intelligence
4
Cons
AI Limitations
3
Delays
3
Learning Curve
2
Poor Customer Support
2
Software Bugs
2
Upland RightAnswers features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
838 employees on LinkedIn®
Ownership
NASDAQ:UPLD
(98)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Axero is a customizable platform that provides an interface and administration capabilities for managing and configuring pages, enhancing company-wide collaboration and updates, and improving communication and workflow.
    • Users like the platform's intuitive design, ease of use, excellent support, and the number of resources available proactively for their team, along with the ability to efficiently find relevant information across the entire intranet.
    • Users experienced issues with content loading into the system, limitations in audit reporting capabilities, high price for smaller organizations, and unresolved ongoing issues that impact daily operations, along with a dependency on third-party infrastructure.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Axero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    16
    Features
    12
    Customization Flexibility
    11
    Helpful
    11
    Cons
    Missing Features
    8
    Confusion
    6
    Learning Curve
    6
    Inefficient Searching
    4
    Limited Functionality
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Axero features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    New York, NY
    Twitter
    @AxeroSolutions
    422 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Axero is a customizable platform that provides an interface and administration capabilities for managing and configuring pages, enhancing company-wide collaboration and updates, and improving communication and workflow.
  • Users like the platform's intuitive design, ease of use, excellent support, and the number of resources available proactively for their team, along with the ability to efficiently find relevant information across the entire intranet.
  • Users experienced issues with content loading into the system, limitations in audit reporting capabilities, high price for smaller organizations, and unresolved ongoing issues that impact daily operations, along with a dependency on third-party infrastructure.
Axero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
16
Features
12
Customization Flexibility
11
Helpful
11
Cons
Missing Features
8
Confusion
6
Learning Curve
6
Inefficient Searching
4
Limited Functionality
4
Axero features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2008
HQ Location
New York, NY
Twitter
@AxeroSolutions
422 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the w

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 56% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ReadMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customization
    1
    Easy Setup
    1
    Features
    1
    Cons
    Limited Customization
    1
    Limited Reporting
    1
    Missing Features
    1
    Search Limitations
    1
    Software Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReadMe features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ReadMe
    Year Founded
    2015
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the w

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 56% Small-Business
  • 40% Mid-Market
ReadMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customization
1
Easy Setup
1
Features
1
Cons
Limited Customization
1
Limited Reporting
1
Missing Features
1
Search Limitations
1
Software Bugs
1
ReadMe features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Seller
ReadMe
Year Founded
2015
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smarter, faster answers Deliver crowdsourced and verified knowledge in bite-size, wherever your teams work (Email, Slack, CRM, Chrome, and more). Accelerate deals and provide outstanding customer expe

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 64% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Seismic Knowledge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Knowledge Base
    1
    Knowledge Management
    1
    Cons
    AI Limitations
    1
    Chat Functionality Issues
    1
    Difficult Settings
    1
    Inadequate Features
    1
    Inefficient Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seismic Knowledge features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Seismic
    Year Founded
    2010
    HQ Location
    San Diego, CA
    Twitter
    @SeismicSoftware
    3,820 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,302 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smarter, faster answers Deliver crowdsourced and verified knowledge in bite-size, wherever your teams work (Email, Slack, CRM, Chrome, and more). Accelerate deals and provide outstanding customer expe

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 64% Mid-Market
  • 20% Small-Business
Seismic Knowledge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Knowledge Base
1
Knowledge Management
1
Cons
AI Limitations
1
Chat Functionality Issues
1
Difficult Settings
1
Inadequate Features
1
Inefficient Search Functionality
1
Seismic Knowledge features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Seismic
Year Founded
2010
HQ Location
San Diego, CA
Twitter
@SeismicSoftware
3,820 Twitter followers
LinkedIn® Page
www.linkedin.com
1,302 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create an infinite canvas where cards resemble a neatly organized collection of inter-related ideas, like sticking notes. They serve as units of thoughts with clear borders, displayed on a squeaky-cle

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xTiles features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Wilmington, Delaware
    Twitter
    @xTilesHQ
    966 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create an infinite canvas where cards resemble a neatly organized collection of inter-related ideas, like sticking notes. They serve as units of thoughts with clear borders, displayed on a squeaky-cle

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
xTiles features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Year Founded
2021
HQ Location
Wilmington, Delaware
Twitter
@xTilesHQ
966 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
(16)4.9 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zavanta by Comprose is the trusted solution for organizations that can’t afford to get it wrong. In industries where the stakes are high, such as finance, healthcare, or manufacturing, clarity and con

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zavanta by Comprose Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Communication
    2
    Customer Support
    2
    Policy Management
    2
    Daily Usage
    1
    Cons
    Complex Setup
    1
    Confusion
    1
    Integration Issues
    1
    Limited Features
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zavanta by Comprose features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1987
    HQ Location
    St. Louis Metro Area, Missouri
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zavanta by Comprose is the trusted solution for organizations that can’t afford to get it wrong. In industries where the stakes are high, such as finance, healthcare, or manufacturing, clarity and con

Users
No information available
Industries
No information available
Market Segment
  • 56% Mid-Market
  • 38% Small-Business
Zavanta by Comprose Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Communication
2
Customer Support
2
Policy Management
2
Daily Usage
1
Cons
Complex Setup
1
Confusion
1
Integration Issues
1
Limited Features
1
Missing Features
1
Zavanta by Comprose features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
1987
HQ Location
St. Louis Metro Area, Missouri
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®